Occidental Papagayo - Adults Only
Blvd. Playa Hermosa 800 metros al norte 48-5000 Golfo de Papagayo, 50503 Costa Rica
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About
#7 of 15 hotels in Gulf of Papagayo
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Travelers' Choice
Overlooking Culebra Bay, this upscale adults-only, all-inclusive resort is 17 km from Papagayo Golf & Country Club. Polished rooms with traditional wood furnishings include Wi-Fi (fee), flat-screen TVs and minibars, plus terraces or balconies. Some rooms have bay views; suites add living areas and whirlpool tubs. In-room dining is offered in upgraded quarters. Amenities include 4 international restaurants and 4 bars, plus a lagoon-style outdoor pool, a private beach and a fitness center. A spa offers open-air massages. Scuba diving, kayaking, cycling and guided tours are available.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Airport transportation
Secured parking
Internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Bicycle rental
Tennis court
Aerobics
Bicycle tours
Billiards
Entertainment staff
Table tennis
Board games / puzzles
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Adults only
24-hour security
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish
Location
Contact
Blvd. Playa Hermosa 800 metros al norte 48-5000 Golfo de Papagayo, 50503 Costa Rica
Getting there
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6629Reviews616Q+A100Room tips
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I would advise against booking here. My husband and I were scheduled to arrive March 4th. Due to severe weather, our flights were cancelled 2 hours before we were supposed to leave. We notified the hotel immediately. We tried to book alternate flights but nothing was available due to the snowstorm. When we asked if we could be refunded (due to the cancellation being out of our control), they said no. I have stayed at numerous Barcelo Group hotels over the past 20 years. Due to this experience, I will never book with them again. I have never been so disappointed in the lack of customer service or decency. They basically stole our money. I would have been happy with a hotel credit, as I would have happily booked flights at a later date. Shame on this hotel. I truly advise against staying here. I would have given no stars if it was an option. …
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Date of stay: March 2023Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Small resort located about 20 minutes from the Liberia airport. The resort is built on a hill so be ready to walk up and down stairs or on inclines, but shuttles are available often. Check-in for us was a breeze and we asked to upgrade to premium when we arrived. Getting premium allowed us to use the premium lounge and book ala cart meals early. Had a bay view room which was great. Bed was comfortable and pillows were fine. Slept very well while we were there. Only think is that the floor was not cleaned as well as I would have liked, but everything else was excellent. There are two pools. The main pool is nice, but has very limited shade during the heat of the day. The lower pool had a pool bar and was definitely the most popular. Never had a problem getting chairs at any pool, so no need to get up early to save a chair. The resort is small so the buffet is also small and thus a limited choice in food. They do have a omelet station for breakfast and the pineapple and watermelon is the best. Lunch is available at the snack bar down by the main pool or up the stairs at the main buffet. Again very limited, but I never went hungry. You can only go to an ala cart for every 3 days that you are there. We were there 13 nights so went to the ala carts 4 times. Ala Cart choices are Italian, Oriental or The Grill. We did Italian and oriental once and the grill twice. You can talk to 10 people there and they all had their favorites so I really won't rate these except for the grill as we did that twice. Had a steak the first time and to my surprise, not over cooked and tend. Had the ahi tuna the second time and would eat both of these items again as they were both excellent. As we upgraded to premium, we spent a large part of our time in the premium lounge were we could get much better liquor than in the lobby bar or pool bar. Both Caesar and Karla were great. We made a great connection with Karla she was supper friendly and we became great friend. If you like margaritas, make sure you get Karla's, but Caesar make a great bloody Mary. If you want to leave the resort and go to Playas del Coco for a day that do have a shuttle, but it stops running at 1:45 in the afternoon. We took a cab that was $30 per person each way. The cab driver was excellent and we went to Coco twice. Definity would go back.…
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2023
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Papagayo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Employees are friendly. Shuttle service was very nice and responds quickly. The bar service is great as well. Food at The Grill, and The Italian (only 2 restaurants we ate at), was not good. Both times, food seemed to be undercooked and sketchy. Ended up eating the full meal at the grill and got food poisoning the next morning that took kept me in the room for the next 2 days. After the food poisoning subsided we tried The Italian and I only took one bite of the food and couldn't take another. Food was visibly undercooked. On the other hand, the food from The Buffet was above average each time we went in, having a lot of options and at least seeming very fresh. Breakfast was great all week in the Buffet.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This property does not keep up on their maintenance or upkeep. We had many problems with our room, broken toilet that did not get fixed, they moved us instead. 2nd room air conditioner was so old it leaked all over the floor. We were to have our refrigerator restocked daily out of a 8 day stay they brought us 3 days of replacement
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Jody E We first would like to thank you for choosing Occidental Papagayo for your holidays in Costa Rica and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. For a future occasion, please do not hesitate to contact the réception desk for anything you may need, the team will do its utmost to find an immediate solution for you, We will make sure that the procedure is being reinforced. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a relaxing time at this resort. Well maintained and clean. The pools are very nice and the staff is generally kind and helpful. The resort is large and it was great to have the shuttle to get around during the day. The hotel seems to attract an older, mature crowd which was great because there were no rowdy partygoers. The only small hiccup was the inconsistencies in the store hours. Not very convenient but not a big deal in an otherwise pleasant experience.
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Date of stay: March 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Guest Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Raúl Arranz Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I wanted a base camp to be able to visit a couple of National Parks while we were in Costa Rica, and this hotel worked out well for us. We enjoyed the hotel grounds and the beach for our early morning exercise walks, and then the great buffet breakfast before leaving on our adventures. We enjoyed the Lobby Bar, where we found a tasteful decor and great drinks. I recommend that if you want a Pina Colada with a little more bite, ask for it "Tico Style" Pura Vida!!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Guest Thank you for reviewing your recent stay in Occidental Papagayo. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. It is fantastic that you enjoyed and experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings. We know that meals are an important aspect of our guest'S overall holiday experience in our hotels,we are therefore very pleased that we could satisfy your palate. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent resort for, nature , quietness, wildlife, friendliness of the staff, beach and restaurants. Would recommend this place to anyone who wants to relax in a peacefull environment We really loved our trip
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Martín We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Occidental Papagayo hotel with us and Tripadvisor readers. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved Hotel Papagayo very peaceful and service. I enjoyed the peace and quiet and the great food, I really recommend it for those who want to relax enjoy nature and do some local tours like fishing.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 3 days ago
Dear Guest First and foremost we would like to thank you for choosing Occidental Papagayo hotel for your visit to Guanacaste and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is good to know that you enjoyed the Adults Only atmosphere also the quality and variety of our restaurants. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
See completed review. Location good. Hotel could use upgrading. Overall meals good and customer service good. Grounds away from main building in poor condition however it is the dry season. Pool clean - bar service good.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 6 days ago
Dear Jack & Margaret Thank you very much for share your comments about your recent stay at our Hotel Occidental Papagayo. We are pleased you enjoyed your vacation and that our staff contributes so much to your stay. We appreciate all your suggestions regarding facilities, hopefully this will be in place by the next time you come back to stay with us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Raúl Arranz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from Costa Rica. The resort is very clean and well-maintained. Staff were pleasant and the food was good considering this is an all-inclusive. The crowd is an older clientele which was very relaxing as you won't find loud partygoers everywhere. The only small areaa for improvement would be for the hours of the onsite store. There were times when it was not open during the business hours displayed. Again, very small in the grand scheme of a very nice experience.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raúl Arranz Medrano, General Manager at Occidental Papagayo - Adults Only
Responded 6 days ago
Dear Cherrell C First and foremost we would like to thank you for the praising review you shared following your recent visit to Occidental Papagayo hotel and are delighted to read that we were able to match your expectations. We thank you for pointing out the maintained and cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel. We always ensure that an area of the hotel remains noise free for those guests who prefer to relax. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Raúl Arranz General Manageer We will forward your valuable feedback to the store administration to improve this aspect of the service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$162 - US$419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand papagayo hotel gulf of papagayo, occidental grand papagayo gulf of, occidental grand papagayo costa rica, grande papagayo costa rica, grand papagayo liberia
FORMERLY KNOWN AS
Occidental Grand Papagayo by Barceló
LOCATION
Costa RicaProvince of GuanacasteGulf of Papagayo
NUMBER OF ROOMS
163
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Claim Your ListingOCCIDENTAL PAPAGAYO - ADULTS ONLY - UPDATED 2023 Resort (All-Inclusive) Reviews & Price Comparison (Gulf of Papagayo, Costa Rica) - Tripadvisor
Frequently Asked Questions about Occidental Papagayo - Adults Only
Which popular attractions are close to Occidental Papagayo - Adults Only?
Nearby attractions include Playa Hermosa (1.2 km), Playas del coco (5.0 km), and Penca Beach (3.4 km).
What are some of the property amenities at Occidental Papagayo - Adults Only?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Occidental Papagayo - Adults Only?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Papagayo - Adults Only?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Occidental Papagayo - Adults Only?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Occidental Papagayo - Adults Only?
Conveniently located restaurants include Guayoyo Coffee House, Numu Taproom & Bistro By Chef Nicolas Devenelle, and Maracuya Beach Front.
Are there opportunities to exercise at Occidental Papagayo - Adults Only?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Papagayo - Adults Only have airport transportation?
Yes, Occidental Papagayo - Adults Only offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Occidental Papagayo - Adults Only located near the city center?
Yes, it is 0.5 km away from the centre of Gulf of Papagayo.
Does Occidental Papagayo - Adults Only offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Occidental Papagayo - Adults Only?
The staff speaks multiple languages, including English and Spanish.