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Sheraton Qiandao Lake Resort

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Traveler (294)
Room & Suite (61)
Dining (22)
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Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible2%
Travelers talk about
“lobby lounge”(4 reviews)
“great location”(5 reviews)
“fish head”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (240)
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7
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LanguageEnglish
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All reviewslobby loungegreat locationfish headnice bathroomqiandao lakethousand islandfeastsuitebalconychinaenglishshanghaimistake
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1 - 5 of 34 reviews
Reviewed 19 March 2018 via mobile

We had a wonderful time at this beautiful hotel!! Especially the indoor swimming pool and to every aspect of the service, simply beyond 5star! Our 5yo boy love his stay here. A big thank you to Miss Daisy Xie 解雅雯 from the Lobby Lounge, who...More

Thank General_Fred
Response from seven_fang, Manager at Sheraton Qiandao Lake ResortResponded 12 April 2018

Dear General_Fred, Thank you for taking the time to share your feedback regarding your recent stay with us at Sheraton QiandaoLake Resort. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments...More

Reviewed 20 October 2017

nice hotel with good location. all the staff bring me the excellent service, the Club lounge wiz the amazing lake view, really enjoyed moment. Nice place for a short break, highly recommend the hotel.More

Thank 2,774,629,824
Response from Zhang A, Front Office Manager at Sheraton Qiandao Lake ResortResponded 21 October 2017

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering...More

Reviewed 3 October 2017 via mobile

Booked 3 nights deluxe suite lake view expensive room with my wife and 2 kids. Just checked in today at 7:30 and learned that room was not ready. This is 7:30 PM, absolutely Ridiculous! Also when I called to reserve the room, I asked for...More

Thank Dennis C
Management response:Responded 4 October 2017

Dear Dennis, Thanks for sharing your valuable feedback with regards to our hotel guest room. We sincerely apologize for the inconvenience due to the room didn’t get ready when you came to the hotel and room cleanliness & smelling, We will definitely rectify the issues...More

Reviewed 27 July 2017 via mobile

Nice and easy to drive to from shanghai . Check in was a little slow but overall the service was good, staff tried very hard to help, hotel is slightly dated but had a great location over looking the lake and you can get some...More

Thank Guy K
Management response:Responded 28 July 2017

Dear Guy K Thank you for your stay with us at Sheraton Qiandao Lake Resort We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will...More

Reviewed 23 April 2017 via mobile

this hotel is in a beautiful location.they have rooms overlooking the thousand island lake.the view is beautiful of the lake,the islands in the lake and the chain of mountains in the backround.espcially beautiful colors at sunset.hotel is nice with a great spa and also the...More

Thank paula r
Response from seven_fang, Manager at Sheraton Qiandao Lake ResortResponded 25 April 2017

Dear paula r , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our lake view and facilities made your stay experience more memorable. We will continue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Indoor pool
Hot Tub
Details
Price range
US$98 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Chun'an County
#2 Luxury Hotel in Chun'an County
#2 Spa Hotel in Chun'an County
#9 Best Value Hotel in Chun'an County
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$98 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Chun'an County
#2 Luxury Hotel in Chun'an County
#2 Spa Hotel in Chun'an County
#9 Best Value Hotel in Chun'an County
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveler (294)
Room & Suite (61)
Dining (22)
Pool & Beach (19)
Business Center & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"suite room is very big and clean"
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"Take an upper floor room to enjoy the stunning views"
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"Higher floor overlooking the lake"
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"view of the lakes"
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