Henia Hotel

Henia Hotel

Bishop Epifanio Surban Street LEU Building, Cor. Real St, Dumaguete City, Negros Oriental 6200 Philippines
Traveler (45)
Room & Suite (35)
Dining (13)

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Avg. ₱1,698 /night, 11/9 - 11/10
₱1,932
per night
₱1,727
per night
₱1,522
per night

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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About

3.5
#9 of 18 hotels in Dumaguete City
4.2 of 5 bubbles
Location
3.7 of 5 bubbles
Rooms
2.3 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
2.8 of 5 bubbles
Sleep Quality
Inspired by the modern simplicity of Scandinavian interiors, the Henia Hotel is sanctuary for the weary traveler. Conveniently located in downtown Dumaguete, the hotel is a short walk away from Dumaguete Cathedral and Belfry, Rizal Boulevard, and Silliman University. A quick tricycle ride can take you anywhere from the sea port, to the malls, or even to the airport. The Henia Hotel is right across from the Dumaguete Public Market, where many locals and tourists enjoy the tastes of a simple painitan breakfast of warm chocolate and sticky rice. Bask in the busy activities of a small but bustling city, enjoy the various travel destinations around Negros Oriental, or jump off from the port and experience nearby Siquijor, Cebu, or Bohol.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Safe
Private bathrooms
Electric kettle
Bidet
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Business
Languages Spoken
English, Filipino

Location

Bishop Epifanio Surban Street LEU Building, Cor. Real St, Dumaguete City, Negros Oriental 6200 Philippines
27Reviews1Q+A2Room tips
Traveler rating
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  • 9
  • 3
  • 1
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Detailed Reviews
Mark B wrote a review Aug 2024
Perth, Australia
3.0 of 5 bubbles
Hotel is in a central location and most of the stores, bars, restaurants and nightlife are within reasonable walking distance. Staff usually helpful and friendly, but sometimes staff at breakfast were not. Breakfast was ok, but not great, but I persevered as it was included. Nice room, but thin walls, I could hear persons in corridor and rooms next door. On one occasion I could even hear the person in the room next door getting a massage (fortunately just a regular massage!). The door handle on the ensuite bathroom door came off completely while I was inside and I was momentarily trapped, not being able to open the door. I had to shove the handle forcibly back on and was fortunately able to get the door open. The one time I requested a room clean, housekeeping threw out the hand soap and didn’t replace it. They also didn’t replace / replenish the shower gel or toilet paper. The rubbish bin in the corridor was not emptied for several days. I asked housekeeping to empty it and they did not. It was only emptied after speaking with front desk staff.
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Date of stay: July 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vida C wrote a review Mar 2020
Philippines
4.0 of 5 bubbles
Book last minute for a Twin Room and it has exceeded our expectation for a budget hotel. The room was well kept and pleasing to the eye. The beds were comfortable and smells nice. The bathroom was well-kept, too. I could say that the hotel has look through this details very well.
Was a little disappointed with the Breakfast though, foods were bland and not warm anymore (had our breakfast at 9:00)
The staffs were very friendly and helpful, too. And, always shares a smile with everyone!
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BHH2 wrote a review May 2023
Greendale, Wisconsin
3.0 of 5 bubbles
The Henia has some pluses
- fast check in
- good elevator
- family rooms are spacious
- my bathroom was clean and in working order
- the bed itself was acceptable and the duvet and pillows were ok
- they now cook breakfast on site, so it’s hot which is a plus
- Location is across the street from Dumaguete Central Market
- bottled water provided

The not so nice
- it’s downtown and there is a lot of road noise
- no real bell service but the guard can help with your bags
- The USB outlets by my bed did not work. I talked to a coworker and hers did not either
- hand towels are dingy and thin
- check out is slow because they do a room check
- The desk chair is small and cheap
- Everything is very low to the ground, the beds, chair, lobby furniture….everything
- Internet is slow

Overall I will likely to continue to stay here because despite its flaws this is the best option I’ve found in Dumaguete
-
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Doris T wrote a review Feb 2020
Quezon City, Philippines
5.0 of 5 bubbles
We already felt the warmth before we arrived with hotel rep Christa ably and promptly answering all our queries when we were arranging our room reservations.

We like that it is a moderate sized hotel (5 floors only) so there are not too many guests. Rooms are comfortable with quality beds and linens, simply furnished just the way we like it, not too much clutter and kitsch.

We booked 2 suites, 1 family room and 3 doubles. Breakfast buffet is included and it is ample and filling with good coffee, fruit, bread, garlic rice and a selection of 3 or 4 other dishes. There was even arroz caldo one morning.

The breakfast staff is efficient and gracious. Actually all the hotel staffers we encountered seem well trained and aim to please.

Location is central and walking distance to the church, Rizal Blvd by the sea, several restaurants, and a spa. It is also just across the public market where you can enjoy a halo halo at Bading's for only 30 pesos and the different kinds of suman at the row of painitan, buy dried fish and fruits, and even get a manicure or haircut!

Hotel rates are reasonable. Great value for the quality of service and accommodations.

My only beef is water pressure could be stronger but it was OK.

I highly recommend this hotel.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Din Ochoco wrote a review Oct 2019
Metro Manila, Philippines
+1
4.0 of 5 bubbles
It's just right in front of the public market and going to the usual restos is only a mere 10-minute walk. If you don't want to walk, getting anywhere within Dumaguete City (except the airport) is just PHP 10!

The bed was very comfortable with its white duvet linens. The room was spacious for a solo room and complete with water, towel, toothbrush, toothpaste, shampoo, soap, lotion, sewing kit, and kettle for hot water. You can just request for a hair dryer if needed.

The down side of the room is that the bathroom can have a weird smell - - something that I read about in previous reviews. It can be overcome though with may be some spray. There was also one pointy fly that got inside the room. Good thing I got to kill it.

As a heavy sleeper, the thin walls didn't bother me. It might be for others.

Breakfast was served buffet style with scrambled egg, adobo, maling, Italian pasta, porridge and some bread. Coffee, tea, and juice were available.

The receptionists were warm and very helpful.

Would stay here again.
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Date of stay: October 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dolldalera, Communications and Marketing Manager at Henia Hotel
Responded Nov 4, 2019
Hi Denise, thank you for your detailed reivew! We're thrilled to hear that you enjoyed your stay with us. From our room amenities, to our convenient downtown location, to our breakfast buffet, to our friendly receptionists, we're glad we were able to make your stay something worth coming back to. We are definitely looking into the issue of the bathroom smell and looking for ways to remedy it. We appreciate your feedback and will take note of the points we can improve on. We look forward to seeing you again, and we hope you had a lovely time in Dumaguete. Sincerely, Christa
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LTMiranda wrote a review Jun 2019
Luzon, Philippines
2.0 of 5 bubbles
Booked 2 rooms in this hotel for our family's trip based on reviews. The facade appeared clean and well-maintained. It's location is strategic ... just across the public market, near the cathedral and the belfry. One can easily go out and hail a tricycle for a little more distant destination. The lobby was clean and neat. There's adequate seating for other guests when one is checking in. The rooms appeared adequate for 2 guests. The bathroom was a little tight but manageable. I'm not much with room amenities as long as the bed is comfortable, the bathroom is clean and the airconditioning is working. Unfortunately, one of the rooms didn't have a bathroom door. It appeared like the door got broken and management didn't even consider fixing it. They just hang a curtain the served as a door. The airconditioning was not cooling the room enough. The reception desk was very accommodating. She had us look at different available rooms, but it seems like all the airconditioners were not as powerful to adequately cool a room. It's not all because the room where my parents were was comfortable. I guess it's just our luck. So based on this I should be rating it 2-1/2. But the staff were so accommodating, from the reception to the dining area to housekeeping (EXCEPT for one who said they didn't have plastic utensils when we requested for one, but eventually found out they did as we were given one by another staff). I would say it's value for your money. But it could definitely improve.
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Date of stay: April 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KatyGuest91 wrote a review Apr 2019
Solihull, United Kingdom
5.0 of 5 bubbles
We stayed in Henia for one night before our transfer over to Apo Island.

It is in a perfect location for everything. The public market is across the road. The bell tower is less than a 5 minute walk away and the promenade is about 10 minutes away.

The beds are super comfy, shower is luxurious. Thank you :)
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
altalk wrote a review Feb 2019
Sydney, Australia
2.0 of 5 bubbles
Be careful if booking a double room in this hotel, as there is NO WINDOW in at least some of the double rooms. They do not alert customers to the lack of a window in Agoda, but do mention it in Booking.com. I booked on Agoda. When I asked to be moved to a room with a window, I was told it's because I booked a double room and I would need to upgrade to a family room or suite.
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Date of stay: January 2019
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WackyAngel wrote a review Jan 2019
Pagadian City, Philippines
3.0 of 5 bubbles
Their clean rooms can accommodate 4 indeed! 2 queen-sized beds with comfy pillows equals good night's rest. Clean bathroom with hot and cold shower and basic toiletries. Very hospitable staff. Downside is lack of parking and all-day dining. Several eateries around to choose from though.
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Date of stay: January 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna May V wrote a review Dec 2018
Pasig, Philippines
4.0 of 5 bubbles
Visited family staying here and it is in a great location - across the local market, near banks and other local establishments. Most local attractions are walking distance, or a tricycle ride away.

Contemporary decor inside, and though space is tight it is utilized well and looks good.

Staff is friendly but not particularly vigilant (pretty much anyone can walk in and use the elevator to head to any floor), and even in the dining area, my aunt had to go down and ask about breakfast as there was no one attending the area.

Rooms have large and comfortable beds, standard amenities and good lighting.

Certainly a good addition to the hotels in the area.
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Date of stay: December 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charles T asked a question Aug 2019
Hi. All restrooms have bidet?
Answer from Christa U
Dumaguete City, Philippines44 contributions3 helpful votes
Hi! Yes, all guest rooms are outfitted with bidets.
Malou B wrote a tip Jul 2019
Quezon City, Philippines2,104 contributions157 helpful votes
3.0 of 5 bubbles
"Rooms on the top floors are quieter"
Read full review
Evelyn T wrote a tip Feb 2019
32 contributions7 helpful votes
4.0 of 5 bubbles
"You can choose a room with one big bed or a 2 bed..."
Read full review
Not the right property for you?
There are more places to choose from in the Dumaguete City area.
PRICE RANGE
₱1,873 - ₱2,342 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasNegros IslandNegros OrientalDumaguete City
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HENIA HOTEL - UPDATED 2024 Reviews & Price Comparison (Dumaguete City, Philippines) - Tripadvisor

Frequently Asked Questions about Henia Hotel
Which popular attractions are close to Henia Hotel?
Nearby attractions include Rizal Boulevard (0.5 km), Silliman University Anthropology Museum (0.5 km), and Center for Tropical Studies (CENTROP) (0.4 km).
What are some of the property amenities at Henia Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Henia Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Henia Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Henia Hotel?
Conveniently located restaurants include Casablanca Restaurant, Sans Rival Bistro, and Roti Boss.
Does Henia Hotel have airport transportation?
Yes, Henia Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Henia Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Henia Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Henia Hotel?
Many travellers enjoy visiting Silliman University (0.6 km) and Belfry (0.7 km).
Is Henia Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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