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Renaissance Atyrau Hotel

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Traveler (52)
Room & Suite (28)
Dining (20)
Overview
  • Excellent34%
  • Very good49%
  • Average12%
  • Poor4%
  • Terrible1%
Travelers talk about
“sports bar”(14 reviews)
“business trip”(16 reviews)
“place to stay”(9 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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142 results
Traveler rating
44
70
20
6
2
Traveler type
Time of year
LanguageEnglish
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44
70
20
6
2
Show reviews that mention
All reviewssports barbusiness tripplace to stayburgergood sizepool tablepool and saunahotel rooms arewell equipped gymnon smoking roomfew monthsroom service isminutes from the airportmain hotelroom was largebuffet lunchclean rooms
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1 - 5 of 142 reviews
Reviewed 4 weeks ago via mobile

Stayed at this hotel for 6 nights and without fail every night on every screen in the bar/lounge was football (soccer). This hotel needs to appreciate that not all residents or guests appreciate wall-to-wall screens of football. I asked for the channel to be changed...More

Thank Michael H
Reviewed 11 July 2018 via mobile

This hotel is a bit of an oasis. Western standards hotel in a good location near the airport. The food was pretty good, and the waiting staff were very friendly. The reception staff were certainly attentive and motivated, and very pleasant as well. The price...More

Thank Eddie G
Response from Mohamed E, Manager at Renaissance Atyrau HotelResponded 12 July 2018

Dear Guest, Thank you for sharing your experience at the Renaissance Atyrau Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your...More

Reviewed 19 June 2018

Due to summer heat me and friends visited terrace.. Service unfortunately became worst comparing last year conditions/ Service people was not polite like why you came..! Orders came late and no excuse..I believe they need training how to smile and service..More

Thank A.Can C
Response from KHomsi, Manager at Renaissance Atyrau HotelResponded 20 June 2018

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent visit. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent visit...More

Reviewed 21 April 2018 via mobile

It's not a bad hotel but has strange quirks. The club level rooms are a good size, very clean and probably good value for money. Be prepared for hot rooms as air conditioning is inadequate and obviously centrally controlled to stop in the night so...More

Thank John O
Response from KHomsi, Manager at Renaissance Atyrau HotelResponded 23 April 2018

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Renaissance Atyrau Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 12 April 2018 via mobile

The hotel is located in the center. The rooms are clean and comfortable. The restaurants are good to enjoy breakfast, lunch and dinner. The pool and sauna are big advantages of the hotel. Personnel is friendly.

Thank Talita Z
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$168 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (52)
Room & Suite (28)
Dining (20)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
addicted2travel
7 August 2016|
AnswerShow all 2 answers
Response from Stanley J | Reviewed this property |
The wifi works for me when I am there
0
Votes
bunny3k
9 October 2014|
AnswerShow all 2 answers
Response from WGBerry | Reviewed this property |
I can't say I am aware of any.
0
Votes
Room Tips
"All rooms seem to be pretty quiet, no great views"
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"They understand flights come in at all hours and will do everything they can to get you in the room early, if..."
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"Summer months better to be on the side facing Joy restaurant. In-room WiFi is free for members."
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"Rooms at the front of the building are quiter"
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