We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sultan Palace Hotel

  • Excellent25%
  • Very good33%
  • Average25%
  • Poor17%
  • Terrible0%
  • 3 weeks ago
    “Luxury Palace but impolite receptionists”
  • 4 Aug 2018
    “Hotel is nice”
70 Abylkhair Khan Avenue, Atyrau 060011 Kazakhstan See on map
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (12)
Filter reviews
7 results
Traveler rating
Traveler type
Time of year
See what travelers are saying:
Updating list...
1 - 5 of 7 reviews
Reviewed 3 weeks ago via mobile

I like Sultan Palace though even I don’t mind if it’s far from the centre, but receptionists are too impolite 3 times stayed there and three times different receptionists were rough .... next time I’ll book another hotel we have 3 different hotels to choose,...More

Thank Zhanat B
Reviewed 4 August 2018 via mobile

Hotel is nice, much better than others Nice gym Great pool Staff are nice and friendly Bar is good to meet and exchange with friends Food menu has improved from last visit However still lacking, order for a chicken schnitzel and that’s what you get,,...More

Thank Glenn002
Reviewed 23 July 2018

New hotel, very nice rooms, clean and well maintained. The beds are very comfortable. The restaurant has a good menu and the food is good. The desk clerk was very helpful, her name was Gulnar or Gulmira,

Thank kws25000
Reviewed 28 June 2018 via mobile

I have utilised this hotel when on business in Atyrau 4 or 5 times and now prefer it to other well known hotels in the city. Facilities are very good and overall it’s a more relaxing place. The staff are very friendly and will assist...More

Thank justMichael1960
Reviewed 8 May 2018 via mobile

1st stay at the Sultan- first impressions very ornate and luxurious upon check in - rooms are good with a room bar and tea and coffee- big comfy bed- however no English TV and the room had not been cleaned very well as was evident...More

Thank markprsn
View more reviews
Price range
US$80 - US$95 (Based on Average Rates for a Standard Room)
Kazakhstan > Atyrau Province > Atyrau
Nearby HotelsSee all 18 nearby hotels
Renaissance Atyrau Hotel
202 reviews
3.36 km away
Sweet Home Hotel
5 reviews
3.93 km away
Hotel Victoria Palace
15 reviews
3.94 km away
Atyrau Dastan Hotel
58 reviews
4.31 km away
Nearby RestaurantsSee all 95 nearby restaurants
Beer House Bavarius
202 reviews
2.33 km away
Traveler's Coffee
69 reviews
2.52 km away
Cinzano Bar Atyrau
79 reviews
3.85 km away
60 reviews
2.82 km away
Nearby AttractionsSee all 12 nearby attractions
Imangali Mosque
52 reviews
6.90 km away
Atyrau National History Museum
18 reviews
6.85 km away
Strike Bowling
19 reviews
6.97 km away
Cinema Chaplin
7 reviews
3.20 km away
Questions & Answers
Get quick answers from Sultan Palace Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing