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Grand Octagon Resort

Traveler (43)
Room & Suite (105)
Pool & Beach (21)
  • Excellent21%
  • Very good16%
  • Average39%
  • Poor11%
  • Terrible13%
  • 19 Jul 2017
    “Very dirty rooms don't West your money”
  • 3 Jul 2017
    “not safe”
Along Airport Avenue Barangay 50, Buttong, Laoag, Luzon 2900 Philippines See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Reviews (38)
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1 - 5 of 37 reviews
Reviewed 19 July 2017 via mobile

I make reservation by booking and we arrive there 2 o'clock morning and when I see the room I was shocked very old and very dirty rooms .....and really I can't sleep in this room I wait until morning and make check out ....don't go...More

Date of stay: July 2017
Thank 699fades
Response from MR Ma Jem G, Owner at Grand Octagon ResortResponded 3 August 2017

Dear Fade S, Thank you very for your time. A dirty room is certainly unacceptable and this shouldn't have happened. Please accept our apologies. We have made a necessary checks, changes and training to the teams concerned. Again please accept our apologies. Thank you.

Reviewed 4 July 2017

do yourself a favor and stay away from this place. it's not safe, especially for girls plus just look at the photos, the place looks old and looks more like a haunted house than a resort. there's another hotel only a few meters away with...More

Date of stay: May 2017
3  Thank SaphiraWynn
Response from MR Ma Jem G, Owner at Grand Octagon ResortResponded 19 July 2017

Dear SaphiraWynn, Thank you for your review. I can see that it appears that you did not feel safe and the ambiance did not live to your expectations. Though our business is a family run enterprise, I believe we show credibility to what we offer...More

Reviewed 26 January 2017

No way you/We would know until we checked in at the hotel at 9pm. It was like a ghost hotel, we thought we were the only guests. Pool was opened from 10am to 10pm, we thought we would jump in to cool off for few...More

Date of stay: January 2017
7  Thank adidapt
Response from MR Ma Jem G, Owner at Grand Octagon ResortResponded 3 February 2017

Dear Adidapt, Thank you for taking your time in putting out a review with your stay with us. 1st of all, I would like to say thank you for acknowledging our staff who tried to help despite the ability to speak the English language and...More

Reviewed 30 November 2016

stayed for 2 nights as owner not allowing us for refund. staff are helpful but definitely not the owner. cleanliness, facilities, rooms are no where near for the price you/ve paid for. if you want your holiday to be stress-free, just try and avoid. however,...More

Date of stay: October 2016
3  Thank smallcow2002
Response from MR Ma Jem G, Owner at Grand Octagon ResortResponded 4 December 2016

Dear Smallcow2002, Thank you for taking your time in putting out a review. I can clearly see and feel your frustration of not achieving having a refund. Our resort have policies in place before we give refunds and I would like to reassure our future...More

Reviewed 30 October 2016 via mobile

We stayed in this hotel for 2 nights. Our stay there was just part of a tour package, so we really had no choice. Location-wise, it is not a very convenient hotel since it is a little far from the city center. There is even...More

Date of stay: October 2016
4  Thank Yacque_717
Response from MR Ma Jem G, Owner at Grand Octagon ResortResponded 13 November 2016

Dear Yacque_717, Thank you for your time in reviewing your stay in the resort. We certainly aim for a comfortable and pleasant stay to all of our guests. Group tour packages has certain arrangements and requirements and we agree to deliver these services in order...More

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Top amenities
Breakfast included
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Shuttle Bus Service
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Business Center with Internet Access
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Outdoor pool
Price range
US$36 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Price range
US$36 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Traveler (43)
Room & Suite (105)
Pool & Beach (21)
Dining (16)
Amenities (20)
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Questions & Answers
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Room Tips
"room 1 is very spacious"
24 Feb 2015
Read review
"Make sure to bring your reservation confirmation"
15 May 2014
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"If booking through a third party site, better call the hotel to confirm too just to make sure they got the..."
21 Apr 2014
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"to enjoy dining, try to visit nearby hotel (northview hotel) or at the city ( la preciosa) , they have the..."
23 Jul 2013
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