We've stayed in about every hotel in Waikiki over the years. We will only stay at the Halekulani from now one. Admittedly, we are nearing retirement and enjoy a quieter, upscale experience but also relish evenings of excitement. If you are looking to Ovoid the long lines, gobs of people and make believe Aloha spirit. Halekulani is simply the best. It is intimate, tasteful, classy and in keeping with true aloha flavor which we expect while in Hawaii. Breakfast beachside at Orchid restaurant each morning was very special and the staff are exceptional The location, while very quite is also perfect with walking access to the best restaurants in Waikiki.
The hotel is a tranquil beauty with unmatched service. One of our favorite hotels and we have been staying for the last 30 years. Always beautiful and great service. The pool area is relaxing with beautiful views of Diamondhead and the pool temperature perfect. Rooms perfectly appointed and great service throughout the hotel.
This was 5 star all the way. From the service to the accommodations it was all top notch. We would stay there again From turn down service at night to the pool was the best. The hotel booked us a tour of the palace.
We had a perfect stay at this beautiful hotel with service that was amazing. Loved our room because of great design and comfort. Our dinner at Orchids was also perfect. We had a great view of one of the most beautiful sunsets we’ve ever seen and food and drinks were outstanding! Mahalo and we hope to be back soon!
From check in to check out, the hotel staff were wonderful, friendly and attentive. The hotel is in an excellent location in Waikiki. We had a beautiful view of the ocean and enjoyed the entertainment, every evening, at the House Without a Key, from our lanai. The room is spacious and comfortable. The hotel goes the extra mile in every way and also provides a turn-down service that leaves a thoughtful, inspirational note and gift. We mentioned that we were celebrating our 30 yr. anniversary and were surprised with a bottle of champagne on ice. The pool staff and the pool are fantastic. We would recommend this hotel 100%,
We travelled as a family and with friends and once again the Halekulani delivered an exceptional professional , warm , friendly and amazing stay ! everything was perfect from the moment we arrived to the moment we left. We have stayed here many times and can not recommend more highly the facilities and the beautiful team of people that make this luxury hotel feel like a home. A special thank you to Mark Miyashiro !
We have been staying at the Halekulani Hotel since 1989 and have been in love with the experience from the beginning! A beautiful location, a stunning view, outstanding architecture and setting and add to that Exceptional service that ALWAYS exceeds your expectations and you have a dream come true! The New and reopened Halekulani looks like it always did, but what they took away was the Exceptional service and replaced it with a whatever attitude of a motel 6, let's make a dollar and move on! They really could care less about the guest experience. There are a few bright shining employees left and they know who they are, but I am afraid they really are fighting a losing battle! There is ZERO LEADERSHIP throughout the organization. Shame on you for destroying a FABULOUS EXPERIENCE!! We will never return and chose to spend our money elsewhere! Ritz Carlton here we come!…
I asked for a turn down service, and it was done very fast and politely. The toilet was equipped with an automatic washing function. This is very unusual in the US, so I was very suppurised. I feel at home at Halekulane at anytime.
Talk about being made to feel like royalty! The word Halekulani translates to "House Befitting Heaven" and that is accurate as you can get. We have returned here many times since the 1980's but not in the past 3 years because of Covid. During that time, the hotel redid all the guest rooms, excellently refreshing everything from the decor to adding Nespresso machines in an individual coffee bar, the rooms are just wonderfully updated and lighter, with breathtaking views. The staff continues to be the best in any hotel we have been in, seeing to your every need, pampering you at every turn. I cannot compliment this hotel enough. It certainly lives up to it's translated name. Mahalo!
This hotel is #1 on Delta vacations for a reason. It is perfectly located in Waikiki. The property is beautiful, clean, and equipped with great amenities. From the check in process to concierge to housekeeping and bell hop, there is Nothing you will need for long!! They are Sooooo attentive. So pleasant. We will definitely be back! We really appreciated all of the special touches. Unforgettable!!