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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
COVID-19 update: See the added health and safety measures this property is taking.Read more
48 people are viewing this hotel
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Traveler (5459)
Room & Suite (1516)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Waikiki
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Waikiki is a hotel in the heart of Waikiki Beach, Honolulu, Hawaii. We sit on Oahu's oceanfront and offer Khakara Spa, delicious restaurants and the largest ballroom in Waikiki. Our hotel near Diamond Head is the perfect Honolulu destination for an unforgettable wedding or honeymoon.
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Room & Suite (1,516)1,516
Full view
Property amenities
Valet parking
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Hot tub
Pool / beach towels
Pool with view
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Poolside bar
Kids club
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Iron
Laptop safe
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
City View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
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7253Reviews206Q+A100Room tips
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Popular mentions
Jackie C wrote a review 12 Jun
1 contribution1 helpful vote
How is the lounge closed because of “covid” but their rum fire restaurant is open? Paying right ridiculous high resort fees for everything else but can’t even use anything. Lounge access is a benefit for ambassadors but we can’t even use it because it’s closed because of covid. Seems like they don’t want to open up the lounge because of cost.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 3 days ago
Aloha JackieNChan, We appreciate your loyalty to our hotels, and we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. We apologize for not meeting all of your expectations this time and hope you will consider giving us another chance in the future to provide you with the perfect stay you deserve. Mahalo, Mari K. Guest Experience Team
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Nana wrote a review 6 Jun
2 contributions
I always love to stay at Sheraton Waikiki! Front Desk Logen's service is without doubt and fast, Kelly and Kate’s smiles make us relief and we all felt welcome! Also they keeps sanitizing around their stations. When we open the room of the door, it’s quite clean and I feel relaxed with the sun light coming from the lanai. Thank you for the fabulous experience!! I will definitely come back.:) See you guys soon!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha nanalynn84, Mahalo for being our guest at Sheraton Waikiki and for your loyalty. We are glad to know you enjoyed your overall stay with us, and you were especially impressed with our outstanding service. It is very kind of you to appreciate Logen, Kelly, and Kate for their efforts. We will surely share your compliments with them. It was our pleasure hosting you, and we look forward to your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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Don P wrote a review 5 Jun
Dallas, Texas14472 contributions574 helpful votes
+1
The location right next to Waikiki beach is fantastic, close to the action. We had a balcony with a view of the ocean which was great. Looking down from the balcony, there were sea turtles feeding in the area right outside the sea wall - very cool to watch. The people above us were loud on the balcony starting at 6AM, so good sleep was an issue. The room was cleaned every day so that was not limited by Covid. The breakfast was definitely covid limited to a minimalist selection, really not that good. Many restaurants in the area were not open or were limited to small number of people, so getting a dinner at peak time required quite a wait. This hotel adhered to the Covid safety policies - masking and distancing. We felt safe on the grounds.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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resortguy wrote a review 5 Jun
Seattle, Washington2 contributions1 helpful vote
Our 30th anniversary, so splurged for the infinity Edge Pool Cabana. Not as advertised! Do not rent cabana #2. This is my first negative review. Not to sound snotty as we typically don’t rent cabanas, but when I complained, I was told to complain to a website and that they could do anything non the $285 cost other than a drink ticket. This after our oceanfront room turned out to be a 6th floor view of the Royal Hawaiian arrival loop/front door. Had to ask for a move rather than being offered. Staff said they would accommodate - nice on the phone, but never called back. Had to go to the front desk and ask again. We had unpack and repack and move our own bags from one room to another - not a huge deal, but you know how it is when you just want relax at a resort. The keys to the new room then didn’t work. Back down down the front desk. They offered to have a manager call me about my overall experience. I said yes please. No call came. This is a beautiful hotel with nicely renovated rooms. Great comfortable bed. Staff is nice - very accommodating. A little short on follow-through. You will enjoy your time here. It would be nice not to have to manage your stay though - especially at a resort.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Cabana 2 at the infinity edge pool.
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1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha Escape20290206054, Mahalo for taking the time to review our hotel. We want every guest to receive outstanding service from our associates, and we are disappointed this did not happen during your stay. We wish to extend our apologies, and we hope you will give us another chance to provide you with the hospitality we are known for. We have taken these issues up with the appropriate individuals, and we are grateful for the feedback. Mahalo for choosing us for your Waikiki visit, and we hope you will consider a return visit so we can make it up to you. Mahalo, Mari K. Guest Experience Team
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Laura K wrote a review 4 Jun
1 contribution
My brother recommended this hotel to me and he was kind enough to purchase our stay here for my boyfriend and I’s 6th anniversary. Alison helped check us in and she left the biggest impression on us. She was kind, knowledgeable and helpful with our questions. We’ve stayed at many hotels in Hawaii with family, this was our first trip alone which made us a little nervous. But Alison made sure we were good to go and exceeded our expectations. She treats people like family, a true gem. The rooms were beautiful, clean and modern. Super comfortable beds! The amenities make this hotel worth it from the infinity pool to the family pool and even a line up of activities everyone can enjoy. Sheraton Waikiki is super close to everything! Really only a 5-7 minute walk to all the food places we love in Waikiki. Next time we will bring our family to enjoy everything Sheraton Waikiki has to offer!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha kllaura, Mahalo for staying at Sheraton Waikiki while you were here to celebrate your anniversary. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our excellent service, well-appointed room, and convenient location enhanced your visit with us. We can’t wait to welcome you, your boyfriend, and your family back soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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PRICE RANGE
US$368 - US$723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1636
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Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 km), US Army Museum of Hawaii (0.4 km), and Fort DeRussy Beach Park (0.3 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include Poke Bar, Honolulu Cookie Company, and La Mer.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Waikiki?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.