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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

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2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Updated 14/09/22

About

#39 of 93 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Welcome to the Moana Surfrider, a Westin Resort & Spa, a Waikiki Beach a resort in Honolulu, Hawaii located in the heart of Waikiki near shopping, dining and entertainment. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. We offer a beautiful and amenity-filled oceanfront luxury setting right on Waikiki Beach.
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Property amenities
Electric vehicle charging station
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children's television networks
Highchairs available
Valet parking
Paid public parking nearby
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Hotel links
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6580Reviews151Q+A100Room tips
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Margot wrote a review Sep 2022
wien2 contributions
We had a very cosy room with a wonderful view. We watched the stars out of bed at night and my surfing family at sunrise. Thanks to the reservation team- you made the birthday wish come true. It was another wonderful stay at this house full of Hawaiian history.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JDSoui wrote a review Feb 2022
Crowley, Texas6015 contributions12848 helpful votes
Hotel's Favorite
Had a pleasant work dinner with a colleague. The setting is fabulous as the location is immediately on the beach. The sausage sandwich, onion rings and fries were uniquely seasoned. The ambiance is welcoming especially in the late afternoon to see the sunset. Would suggest a visit to dine here.
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Date of stay: February 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Enjoy the bar area adjacent to the beach and ocean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
44 Helpful votes3 Reposts
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Bill M wrote a review Sep 2022
West Palm Beach, Florida104 contributions82 helpful votes
If it weren’t for the location and friendly staff, I’d drop the rating a notch. The location is prime on the strip- epicenter of everything on Waikiki Beach- and literally right on the beach. The staff is super friendly and professional, and the lack of a better rating is largely beyond the control of 99 percent of them. Getting a good night’s sleep here is a challenge with the poor quality of bedding- no “Heavenly” brand here as expected, other than the towels. The pillows are cheap, over-stuffed fiberfill, medium / firm density, which are great for propping up your head to watch TV but terrible for sleeping. Marriott uses really nice down-filled pillows at their other properties, but the ones here are miserable. They are also wrapped in a polyester pillow protector, and the thin cotton pillow case isn’t thick enough to keep your face from sweating against the poly inner liner. The comforter is polyester and cheap feeling, again, making one sweat. The mattress in my room needs replaced - one size is totally beaten down and lumpy, while the other side is still firm and supportive. Sleep in this room on the 18th floor at almost $600/night has not been restful. The view from the room itself with balcony facing Diamond Head is absolutely incredible. Sounds of the surf permeate the space, which is oversized for a typical oceanfront hotel. Unfortunately, they shaved off too much of the bathroom space to do it. The small closet is in there behind the door, and the entire bathroom is tiny. Bidet with heated toilet seat is a great touch, though the light emitted from toilet bowl when the lid is opened is blinding at 3am. The hotel pool is extremely small and uninviting, and it feels very dated. Poolside bar prices are the highest of any surf-side hotel I’ve been to- almost $11 for a draft beer with tax- and the ambience around this bar is lacking a vibe, again, feels very dated. This hotel has a great location, but needs some quality bedding improvements and some freshening up to support that feeling and expense ($42 daily resort fee) of staying in a “resort” vs a nice hotel with prime view from upper floors.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 3 days ago
Aloha BillM905, Mahalo for evaluating your recent stay with us and for sharing specifics in your comments. We are glad you enjoyed your overall time with us, along with our thoughtful hospitality and unbeatable beachfront location. We strive to ensure an exceptional experience for each guest. Therefore, we are sorry your room and bedding did not meet your expectations and that some inconveniences led you to a less than favorable impression of our hotel. We appreciate you bringing these observations to our attention. Also, we are disappointed to hear that we did not meet all of your expectations. Feedback like yours helps us as we focus on strengthening our guest experience and providing complete guest satisfaction. We hope you will give us another chance to provide you with the outstanding stay you deserve. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Praxmeyer wrote a review Sep 2022
Napier, New Zealand430 contributions229 helpful votes
We stayed two nights and it’s a nice hotel. However it is certainly not worth the money we paid to stay there. It was very expensive for a room in a wing looking over the road. There are better options around. Having said that the old building is very nice and the staff very helpful
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha Praxmeyer, Mahalo for sharing your feedback with fellow online travelers regarding your visit to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Our associates are committed to providing intuitive and thoughtful service in the true Hawaiian spirit, and mahalo for recognizing all that they do. However, we regret that you felt the price you paid for the room did not support your accommodations. We regularly review our pricing to make sure we are competitive with other hotels in the area while offering the best value for our guests. With our engaged associates and enhanced amenities, we hope that our guests will see us as an optimal value. It was a pleasure hosting you, and we hope you will choose to stay with us again so we can advance your experience. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MakotoH11 wrote a review Sep 2022
Dallas, Texas7 contributions
I went with my extended family and we booked 3 rooms. We ended with two types all tower rooms: (1) ocean view and (2) partial ocean view. We ended up on the 8th floor which was perfect as there were other families with children on the floor. Service: Wonderful (I’m a platinum member and really appreciated the service received. They were able to accomodate so our family was in the same floor.) Food: Delicious. Koji was our server for breakfast and everything we ate tasted heavenly. Also, the verdana/beach house was right on the beach so you could dine and enjoy the ocean view or enjoy the big banyan tree. Location: right on the beach and close to the safe Waikiki scene. It was close to everything although we did rent a car. Stuff I appreciate. No smoke smell: Truly Smoke free hotel. No smell of smoke in elevator, hallways, room, lobby, anywhere Children friendly: We went with an active 3 year old and many guests had young children and large families. For guests without kids they were friendly :D Your own mifi and slippers! : you’ll have to request it by asking the front desk. Mifi was great as I was working and could work anywhere with it. (You have to be fill a bunch of paperwork to check it out). Slippers were great and comfy. Balcony and view from room is perfect. ——- Had amazing stay. When I’m back in Oahu will definitely stay here again (even without a kid). Oh liked the rocking chairs too!!!
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: We went with Valet. Totally worth it (only $10 more a day than self parking). Also took...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sharon N wrote a review Sep 2022
Hemet, California26 contributions5 helpful votes
This is the oldest hotel in Waikiki. The beauty of this hotel starts as you pull up and it’s like a little surprise, the more you explore the better it gets. Tons of places to enjoy food, resting and the beach. Our room was very nice.Maribeth took very good care of us. She made sure we had the little special comforts we enjoy. Thanks Shari
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha enshari, Mahalo for choosing the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your fantastic review. Known as the "First Lady of Waikiki," our hotel opened in 1901, and we enjoy hearing from our guests about how much they love the historic architecture and beautiful accommodations. We are also pleased to hear about the exceptional service you received from Maribeth and how she exceeded your expectations; we will enjoy sharing your compliments with her. It was a pleasure having you as our guest, and we look forward to welcoming you again. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabriel R wrote a review Sep 2022
San Diego, California1 contribution
Excellent customer service since minute one! From being greeted with utmost Aloha by Frank at valet, to Keith at check in taking care of my wife and I for our room, and Richard helping get our bags to the room. Thank you for the amazing Aloha experience at Moana Surfrider! I recommend this place for anyone wanting the best!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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P_2019 wrote a review Sep 2022
49 contributions90 helpful votes
+1
Stayed here for a family vacation. Awesome location and friendly staff. Right at the beach with this beautiful banyan tree in the middle of the courtyard. Hefty price while rooms were rather small and bathroom in need of some updates. Cleanliness was good.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 2 weeks ago
Aloha p_2019_trip, Mahalo for the enlivening review of your stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased you found our beautiful beachfront location to be perfect for your plans. Our associates are committed to providing intuitive and thoughtful service in the true Hawaiian spirit, and mahalo for recognizing all that they do. However, while we wish you had a better experience as our guest, we are grateful for feedback that helps us improve. As a historic hotel, we, unfortunately, cannot change anything in regard to the size of our rooms. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. Mahalo for sharing your experience and providing us with helpful information that can further enhance our services going forward. We look forward to seeing you again soon. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicola126 wrote a review Sep 2022
Aberdeen, United Kingdom15 contributions27 helpful votes
We loved Honolulu and came for my birthday. Previously we stayed at Kahala and loved everything about it only downside further out of centre. Room here great, breakfast was great and staff there lovely but that's about it. Pool is closed till 7am this doesn't stop people keeping towels and the loungers gone before 7am most days. We got a lounger on last day only cause I got up to watch sunrise but realise at 5.30am. The 3 loungers along from us were taken and the whole time only one person appeared for a very short 30 minute period and we left at 2.35pm (think preferential treatment with some guests) as previous day at 4.10pm despite lots of beds with no one on them when I asked if we could sit in two at the beach was told this would be $50!!!! Despite the property and the history it purely seems that money is the main interest here. On some evenings to sit on the rockers at the front of the property it's a 2 drink minimum. Also take note we were informed by our travel agent the room tax was $30 when it's $42 plus tax. Still love Hawaii just not this hotel.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 2 weeks ago
Aloha Nicola126, Mahalo for reviewing our hotel. We strive to provide refreshing, enhanced accommodations to every guest, and we genuinely regret not meeting some of your expectations. We also regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We hope you will consider giving us another chance to provide you with the enriching experience you should always expect from us. Mahalo, Thomas Foti General Manager Moana Surfrider, A Westin Resort & Spa Thomas.foti@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
639abbie wrote a review Sep 2022
Canberra, Australia1069 contributions194 helpful votes
+1
The meal was pleasant but nothing spectacular and some dishes were over cooked (fish and pork ) however it wasn’t a failure. For the price we did expect more but service makes up for a lot of the lack lustre dishes. Feedback from the various steak dishes was more positive so that’s probably the steer to others.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: It’s busy so bookings necessary and our experience suggests steak rather than fish or pork as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 2 weeks ago
Aloha 639abbie, Mahalo for the review. We are glad you enjoyed our excellent service. However, we are disappointed our food did not meet your expectations. We will speak with the culinary staff about your concerns. We hope you will give us another opportunity to regain your trust on your next visit to Waikiki Beach. Mahalo, Thomas Foti General Manager Moana Surfrider, A Westin Resort & Spa Thomas.foti@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$355 - US$532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moana surfrider, a westin hotel honolulu, moana surfrider, a westin resort and spa, westin moana surfrider, moana surfrider westin resort, westin honolulu, honolulu westin
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
791
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Frequently Asked Questions about Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Which popular attractions are close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Nearby attractions include Saint Augustine by-the-Sea (0.5 km), Mai Tai Bar at Royal Hawaiian Hotel (0.2 km), and Rock-A-Hula (0.4 km).
What are some of the property amenities at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Conveniently located restaurants include STRIPSTEAK Waikiki, Island Vintage Shave Ice, and Paia Fish Market.
Are there opportunities to exercise at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Many travellers enjoy visiting Experience Nutridge (4.4 km), Iolani Palace (4.7 km), and Shangri La (3.9 km).
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have any great views?
Yes, guests often enjoy the harbour view available here.