Queen Kapiolani Hotel
944 reviews
#18 of 92 Hotels in Honolulu
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150 Kapahulu Avenue Waikiki, Honolulu, Oahu, HI 96815-4097
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Official SiteUS$135
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Expedia.comUS$130
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Room & Suite (320)
Pool & Beach (57)
About
#18 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel and mini-refrigerator. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Taxi service
Paid public parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Walking tours
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Japanese, Korean
Location
Full view
99Great for walkers
Grade: 99 out of 100
55Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
944Reviews85Q+A100Room tips
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I was double charged upon arrival. (They refunded one of the charges, but it was time out of my trip that was wasted). Room was nice, but not a full "ocean view" as reserved. Electricity went out twice. (Once was for a fair amount of time, and ended up being late for our luau). After I checked out, I was charged again for the same thing that they double charged me upon arrival. Customer service was not helpful with this issue. The valet service was great. Quick, polite and very friendly.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Recently had the pleasure of staying at the Queen Kapiolani hotel in Waikiki. The property is Within a block of Waikiki beach and across the street from Waikiki zoo. My fiancé and I picked this hotel to stay at while we came home to get married. Justin and his team at the front desk were amazing in helping us set up reservations for ourselves and our wedding party. Everyone at the front service was friendly and did their best to expedite our daily comings and going‘s. Our housekeeper Gerald made sure our room was always tidy despite our chaotic plans. I have included some pictures of our view which was from the “city view” side of the building. If this is city view… You can only imagine what ocean view looks like! So glad we stayed here.
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Date of stay: April 2021Trip type: Traveled with friends
Helpful
The hotel has a great location with great facilities, obviously covid has impacted some of these, mainly the restaurant. Our room was clean, with a comfy bed. The ac unit was far too loud and prevented me from a decent nights sleep, although I am a light sleeper, My wife was fine. The staff were very helpful and pleasant throughout our stay. I would definitely stay here again, although maybe pay for an upgraded room.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I would say this hotel is a good value for the money, but does not deserve a 5-star rating. Lobby area is updated but front desk staff was not accommodating or friendly. Not sure if this is just due to Covid-19 restrictions and not being able to see someone’s face but I did not get the same feeling I would if checking into a Marriott or Hilton hotel. I called to ask for early check-in and was denied and also asked for a late checkout at the d end of our stay and was denied. We actually had 2 rooms for the week and you would think they would allow us to do a late check out in at least 1 room. There is no self parking option so be prepared to pay an extra $45 per day for valet. The studio ocean view room had an amazing view of the ocean but felt like a small dorm room and the 2 queen bed room did not have all the accommodations in that were in the pictures. Many pictures showed microwave and sink and we only had a mini fridge. Rooms were updated but a little beat up, definitely not what I expect from a 5 star rated hotel. Booked both rooms through Booking.com because of the reviews but I think it’s a bit of a scam as the Outrigger received lower ratings but I have stayed there before and would definitely give that place 5 stars. All in all, we didn’t stay in the hotel during the day and just needed a comfortable and clean bed to stay in. That said, morning service, Bellhops and Valets were great. Front desk needs a whole new staff.…
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
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Sleep Quality
Helpful
Awesome hotel for a staycation or even you’re visiting the island. Great location; right across from the beach, zoo, and nearby the aquarium and Kapiolani Park. Also this hotel is nearby alots of great eating places and still on the Waikiki strip and the best thing for me, the view of the Diamond Head Crater and away from the traffic of Waikiki. Hotel exceeded my expectations because of their awesome customer service, cleanliness, and location. They were so nice to accommodate me and my wife on our anniversary by upgrading our room to a PH junior sweet with a phenomenal view of the Diamond Head Crater and partial ocean view. Waking up to that beautiful view was awesome. Thank you and we’ll definitely be back next year. Thank you for making our staycation extra special and memorable. I definitely recommend this hotel for the locals and if you’re visiting the island and wants to stay in Waikiki.…
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel
Responded 3 days ago
Aloha RicLem684, Thank you for sharing your wonderful, 5 star review on your most recent visit to the Queen Kapi'olani hotel. We are thrilled to hear that you enjoyed your special Anniversary stay and appreciate your feedback on our location with attractions in the neighborhood, views of Diamond Head, and room cleanliness. It's great to hear that our team members provided you with friendly service throughout your stay and we look forward to having the pleasure of welcoming you back again next year! Warmest Mahalo
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PRICE RANGE
US$179 - US$318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queen kapiolani honolulu, queen kapiolani hotel, hotel queen kapiolani
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
315
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Claim Your Listing Frequently Asked Questions about Queen Kapiolani Hotel
Which popular attractions are close to Queen Kapiolani Hotel?
Nearby attractions include Waikiki Beach (0.2 km), Saint Augustine by-the-Sea (0.3 km), and Aloha Pearl Harbor Tours (0.4 km).
What are some of the property amenities at Queen Kapiolani Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Queen Kapiolani Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Queen Kapiolani Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Queen Kapiolani Hotel?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Queen Kapiolani Hotel?
Conveniently located restaurants include Morimoto Asia, d.k Steak House, and Tucker & Bevvy Picnic Food.
Are there opportunities to exercise at Queen Kapiolani Hotel?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Are any cleaning services offered at Queen Kapiolani Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen Kapiolani Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Queen Kapiolani Hotel?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Queen Kapiolani Hotel?
Many travellers enjoy visiting Shangri La (3.2 km), Iolani Palace (5.5 km), and Queen Emma Summer Palace (7.3 km).