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#2 of 95 hotels in Honolulu
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Experience Waikiki as it should be at a contemporary beachfront retreat rooted in Hawaiian culture. This iconic place of healing and renewal is complemented by the latest amenities, a focus on wellness and unmatched hospitality. Newly renovated guestrooms create a modern Hawai‘i residential feel. And authentic Hawaiian culture is everywhere, from curated artwork, local activities and hands-on craft making to live music at the iconic Kani Ka Pila Grille–the best place to see award-winning contemporary Hawaiian performers in an intimate setting. Find our luxurious oceanfront hotel situated on one of the most coveted stretches of Waikiki Beach, Outrigger Reef Waikiki Beach Resort places you at the heart of Oahu’s sun, sand and spirit of Aloha. The resort features all newly revitalized guestrooms and reopened to the public on April 30, 2021 after a multi-million dollar transformation. Each guest receives a heartfelt aloha and welcome greeting as a part of the award winning best service. Immerse yourself in Hawaiian culture with our complimentary activities which include flower lei making, learning to play the ukulele and our beachfront vow renewal ceremony. An extraordinary pool experience with the expansive pool deck, swimming pool up to 9 feet deep with 3 whirlpool spas and Private pool Cabanas. Luxuriously furnished with spectacular views of Waikiki Beach and Diamond Head, Voyager 47 club guest rooms and Suites include exclusive access to the premier Voyager 47 Club Lounge that offers complimentary breakfast and evening beverages and appetizers. And steps from our hotel, Waikiki Beach Walk® promenade is Waikiki’s center for island art, fashion and fine dining. Outrigger Reef Waikiki Beach Resort, sharing the arts and culture of Hawaii.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Outrigger Reef Waikiki Beach Resort is a favorite for its prime location, offering travelers easy access to Waikiki's attractions and beaches, complemented by beautiful oceanfront views. Guests love the lively Hawaiian atmosphere, complete with nightly live music and cultural activities. While the rooms are celebrated for being spacious, modern, and exceptionally clean, some guests suggest adding in-room microwaves and note occasional noise.
The Voyager 47 Club and Outrigger Platinum Membership are popular for adding value, though there are mentions of the breakfast options being somewhat limited. Hospitality at the resort is top-notch, with staff members earning accolades for their friendly and professional service.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Remarkable
Cleanliness
Spotless
Service
Friendly
Amenities
Top-notch
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Our stay in Outrigger Reef Waikiki was made extra special by their very supportive staff. From the reception, concierge, housekeeping, tours and restaurants, they gave us superb service. We thank Kylie - guest relations. She really went an extra mile in helping us out. Likewise, we appreciate the warmth of Mary, our room keeper who made sure that she supplied all our toiletry needs. Surely, we will choose Outrigger Reef in our next family trip to Hawaii.
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Date of stay: May 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Spear, Other at Outrigger Reef Waikiki Beach Resort
Responded May 31, 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back!
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The only reason this is not a five star review is because of the first floor renovation going on. But even while we were there, they widened the hallway and put extra elevators into service. The finished lobby will be lovely. The rooms were renovated very well. We had a room on the 17th floor of the Pacific tower. Great views out 9f our views of the ocean. Yes one side of the building looked out at another building, but we understand that space is at a premium. We enjoyed our in-room time as much as our time out and about. We received a room refresh everyday that included fresh towels, bed made and floors vacuumed.
Pool got crowded sometimes, but no reservations were needed and it was still a nice space. Live music was played in the evening and the restaurant food and drinks were also very good. Staff was above and beyond friendly. Didn't speak to the conceigiere at all because the bell hops were excellent at helping us navigate around. They guided us to taxis or walking paths. They even traced routes out on maps for us.
The man-made beach is small, but right outside the hotel so easy to get to. There are two restaurants located out there and during the day you can rent chairs. We picked up towels from the hotel pool area each day to take out there.
We also discovered that most of the restaurants in a 2-3 block walking distance were excellent. It was so nice to have so many good meals.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip:Reserve a room with a view if you are not planning to be out and about most of the day. Rooms vary.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyler Castro, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort
Responded Aug 14, 2021
Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We are so happy to hear that you enjoyed our resort while going through it's revitalization. It is music to our ears that our hosts did their best to help you find some places. We hope to welcome you back again in 2022 to give you another great experience. Mahalo Nui Loa!
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My husband & I have stayed here twice and both times were awesome. The restaurant/bar is right on the beach. The check-in staff welcomed us with a beverage and hot moist towel to get us feeling refreshed after our long day of travel. That was a nice touch. We stayed in an oceanfront room which we love since it is right on the beach, unlike the other rooms which are set back and don't offer unobstructed views of the beach. (They're still nice rooms.)
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip:Oceanfront rooms have an unobstructed view of Waikiki Beach. Cceanview rooms are set back from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OperationsAssistant, Front Office Manager at Outrigger Reef Waikiki Beach Resort
Responded Feb 11, 2020
Aloha SueF12345, Thank you for your review of your recent stay with us. We love when our return guests enjoy their stay and experience our great hospitality each time they come. We are delighted to read how much you enjoyed your oceanfront room and how it is our service that keeps bringing you back to see us. Please come back and visit us again. Mahalo nui loa!
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We stayed for 2 nights in oceanfront rooms after a 7 day cruise. They let us check into one of our rooms early, so we could store our bags. We had 3 rooms on one floor -2 in corners(one facing Diamondhead, and one facing the other direction). The Voyager 47 package was nice, with very good brewed coffee, lattes/ cappuccinos etc, and a varied set of breakfast food options. For happy hour, there were beer, wine, and cocktail options plus heavy appetizers. Good views at sunset.
For beach- needed to rent chairs as apparently the beach is public access and hotels don’t have their own beach space.
Nice stay.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OperationsAssistant, Front Office Manager at Outrigger Reef Waikiki Beach Resort
Responded Jan 10, 2020
Aloha 146katherineg, Thank you for your recent review and valuable feedback. We are delighted to read that you enjoyed your oceanfront rooms as well as the Voyager 47 Club Lounge which has great views of Waikiki Beach and great sunsets. We truly appreciate your comments and hope that you can come back to visit us again. Mahalo nui loa!
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This is a difficult review to write. Many of the problems I will mention are likely to be resolved soon as they pertain to the ongoing renovations of the property. That said, I think they deserve mention as they may relate to how guests are treated.
When we booked the hotel, we were made aware that the hotel was being renovated. However, upon arrival we felt that we were misled about the extent of the renovations and what would be available on property. The largest issue was that we were told that there would be two restaurants open, and one would be the better on property restaurant. This facility was closed. Other things were broken or out of service like the soda vending machines (broken but no “out of order” sign posted).
The room was large and well maintained but not quite comfortable. It was the size of two rooms in some hotels I’ve visited but the space was empty. There was no chair for the small desk. There were no dressers or drawers to put clothes away.
The pool was nice but the area around it small. Chairs filled up by mid-morning. There was really no beach area to speak of.
The one restaurant that was open had a very limited menu and the food was not very good. To be fair the service was good.
The service in the hotel was mostly good. The employees were friendly and tried to be helpful. This wasn’t always a good thing. The cleaning person was always right outside our door waiting to clean the room. I know she meant to be helpful, but we felt rushed. The concierge didn’t seem to have a lot of local knowledge and would suggest we do things we weren’t interested in instead of answering our questions.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyler Castro, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort
Responded Aug 30, 2021
Aloha, Thank you for your honest feedback as it allows us to improve on the service opportunity you mentioned. Your comment has been discussed in-depth with our team to avoid re-occurrence. We hope that we can welcome you back at Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa, Front Office Manager
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I chose this hotel because of the location on the beach, price, and availability. At check in they serve you a small glass of juice. The workers are friendly and courteous. We got a free upgrade to an Ocean View. The room had a balcony and overlooked a courtyard with a pool, and to the right was the beach. It is a narrow beach during high tide, but that did not bother us. The room was nice, clean, and comfortable. The hotel has a free shuttle (trolley). It does not stop at the hotel, but at the Trump Hotel around the corner. It makes a short loop to a beach and the largest mall in Hawaii, and then a large loop to the beach, zoo, and Diamond Head. It stops at Diamond Head every 75 minutes so if you miss the bus you have to wait for more than an hour or get a taxi. The shuttle driver kept up a commentary on the sights along the way. If it is your last day, you can check out, leave your luggage with the bell hops, and keep your keys to get on the shuttle. The shuttle can save you a lot of money and the service is very greatly appreciated. The room price was mid range considering the location, but then does add on a resort fee. You might be able to get a discount with AAA or some other groups.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OperationsAssistant, Front Office Manager at Outrigger Reef Waikiki Beach Resort
Responded Jan 16, 2020
Aloha Wendy J, Thank you for your recognition and feedback. We are so delighted to read that you enjoyed your time with us. Thank you for mentioning our friendly and courteous staff and that you enjoyed your upgrade to the Ocean View. We are glad you enjoyed our open-air trolley that takes you to the shopping center, Diamond Head and zoo. We hope that you can come back and visit us again. Mahalo nui loa!
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Our holiday in Honolulu was simply amazing! As someone who is more of a relax around the hotel and go out for short amounts of time, I wanted to stay somewhere with wonderful service and amenities. My husband and I were NOT disappointed. The pool and spa were magical, our room was spotless, the location was perfect and to top it off, each morning he could go down to the lobby to buy me a morning coffee from Starbucks. It was perfect! We even went to stay somewhere else and couldn’t stand the disappointment, so on the very same day that we had arrived at another resort, we were able to turn around and come right back. Our welcome was just as wonderful as when we had first arrived and we finished our holiday blissfully.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OutriggerReefFOM, Front Office Manager at Outrigger Reef Waikiki Beach Resort
Responded Feb 5, 2020
Aloha AmeliaReks , Thank you for choosing the Outrigger Reef Waikiki Beach Resort. We are delighted to hear that you had an amazing holiday in Honolulu. We appreciate your commendation on the warm welcome from our hosts, resort location, and room cleanliness. We look forward to welcoming you back soon. Mahalo Nui Loa!
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We booked our Wedding/honeymoon trip in Hawaii and were very excited to stay at the Outrigger Reef. Our first bad experience started when we arrived - construction zone. everything was boarded up and it was very loud. We booked a partial ocean view room and got to look at the hotel next to ours - wonderful. We're especially displeased with the $35 ($40 after tax) resort fee which does not give you anything. The gym was closed, the spa was closed, no activities, except music at the restaurant which is overpriced with no discounts for hotel guests. The pool had to be reserved for one hour slots and only 20 people could be in the water at a time. Our room was skipped for room service, and when we confronted the front desk they asked "have you scheduled your room service". This is absolutely absurd, as I have stayed in resorts and hotels all over the world and have never heard of having to schedule room service. It's very disappointing to come home after a day at the beach and not have clean towels, the trash cans full, and no new soap.
We also indicated that this was our honeymoon trip and the website stated that there would be a bottle of champagne for the freshly married couple - none of that of course. I would really appreciate a response from the management. I am usually not one to write poor reviews, but this hotel should not be open until they figure everything out.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip:only book ocean front.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ronnie Barit, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort
Responded Jul 1, 2021
Aloha todod473! Thank you for your recent stay at Outrigger Reef Waikiki Beach Resort. We appreciated you leaving your invaluable feedback and it is so disappointing to know that we failed to provide you a exceptional service, especially your honeymoon. Please know that your concerns is utmost importance to us and it will be discussed to our management a way to improve our service. We hope to welcome you back in the future so that we may offer you a flawless experience. Once again, on behalf of the hotel management please accept my apology for the inconvenience you have experience during your stay. Mahalo Nui Loa!
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Located at the northwest end of Waikiki is this gem of a resort! The resort location is what I would call the "bookend" of central Waikiki. It is close to the action, but far enough away that it isn't crowded. Three streets lead to this resort, and on all of them, (Saratoga, Beach Walk, Lewers), there are restaurants and ABC Stores, as well as Waikiki favorite, Henry's Place. The resort was excellent, starting with the Front Desk staff. Very welcoming and informative. We were lucky enough to get a room upgrade to partial ocean view, with a small balcony. The room was very modern in design, yet it did lack a proper dresser. The closet is on the small side, but the two-queens room did not feel crowded. Housekeeping kept us well supplied. The pool area is very nice. There are cabanas and specialty lounge-sofas for rent. The general seating for the pool fills up by 11:30 a.m. Servers make the rounds for lunch and drinks from the Kani Ka Pila Grille. The towel kiosk offers free sunscreen, there are clean restrooms, and a water bottle refilling station. The resort is currently going under a large makeover, so expect some construction noise while you are out by the pool. We dined twice at the Kani Ka Pila Grille. Both occasions I ordered the Local Boy Burger. It is that good! There was enough variety on the menu, but both nights that we dined there, I was in a burger mood. There is nightly live Hawaiian music here, and the magical sounds echo throughout the hotel grounds and pool area. We enjoyed the music every night from our balcony. The beach area in front of the resort is very, very small, but Fort Derussy Beach Park is right next door, and it is the widest plot of sand in all of Waikiki. The Parking Valets were also very good. I like how they would inquire where I was going, and give me tips and advice, especially on where to eat. They worked fast and were very friendly. We were also able to get a pass key for the fitness center at the Embassy Suites across the street, since the fitness center at Outrigger Reef is currently under a remodel.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip:Ask for a partial ocean view room. You will hear nightly, live Hawaiian music from the Kani Ka...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Outrigger Reef Front Office, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort
Responded Apr 16, 2022
Aloha TSharkHB, Thank you for choosing to stay at Outrigger Reef Waikiki Beach Resort and for taking the time to leave us a glowing review. It is great to know that you enjoyed the resort offerings and were able to explore Waikiki's hidden gems such as Henry's Place. We strive to deliver the best amenities and premium accommodations, so your review highlighting your favorite part of your stay means a lot. We hope you can come back for more of the delicious Local Boy Burger at Kani Ka Pila Grille. The nightly music and our host hospitality awaits your next visit! Mahalo and Warm Island Regards, Outrigger Reef Team
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I loved loved loved this hotel. All the staff were welcoming - especially my check in agent Ambrose. He was wonderful! I can not stand false niceties and he came across really genuine. I could not fault his service, it was exceptional. Check in was great and I appreciated Ambrose taking the extra time to link my two reservations (I added an extra night) to ensure I would not have to change rooms. The room was bigger than I was expecting, very clean and comfortable. The only things that can be improved: the robes and towels are tiny. I’m averaged size and could not wrap around me. The pool/beach ones would be a better size. And when people come and go the doors slam. Next time the hotel is renovated (it’s not needing to be) investing in soft close doors would remove that irritant. Also happy hour by the pool advertised more, I would’ve spent more money if I’d realised! The pool area and hot tub were clean and inviting. I loved spending time down there and it was easy getting towels etc. all the pool bar/service attendants were great and make one hell of a cocktail. I loved that they were attentive but not pushy - makes a world of difference! Housekeeping were wonderful, everything was replenished daily and all traces of sand removed. The most important things to me when travelling is feeling secure - needing a key card for lift met that, and the area around the hotel was nice. Staff being genuine, which they were, and hotel cleanliness. All of these the outrigger smashed. This was my first visit to Outrigger, but I doubt will be my last as they have set a high bar. I can not wait to return, and when I do come back to Waikiki I look forward to another stay here.
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OperationsAssistant, Front Office Manager at Outrigger Reef Waikiki Beach Resort
Responded Mar 3, 2020
Aloha Aussiej36, Thank you for such an amazing and engaging review of our resort and our staff. We are delighted to read that your experience was highlighted by the genuineness of our host and how he made sure you were well taken care of. We are also thankful for you mentioning so many areas of our resort which made your stay such a pleasant one which were highlighted by the service of our pool and service attendants and our housekeepers. We truly hope that you can return as soon as possible. We will be excited to welcome you back home. Mahalo nui loa!
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There are more places to choose from in the Honolulu area.
PRICE RANGE
₱19,328 - ₱26,669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
outrigger reef on the beach hotel honolulu, outrigger hotel honolulu, outrigger reef beach, outrigger honolulu, honolulu outrigger
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
658
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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