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03/12/2017 04/12/2017
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    Best Western The Plaza Hotel

    3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
    +1 855-686-5359
    Hotel website
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    03/12/2017 04/12/2017
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    US$137
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    Traveler (158)
    Room & Suite (129)
    Pool & Beach (18)
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    Overview
    • Excellent25%
    • Very good36%
    • Average23%
    • Poor10%
    • Terrible6%
    Travelers talk about
    “front desk” (174 reviews)
    Free Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Family Rooms
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,446)
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    1 - 5 of 1,372 reviews

    Reviewed 3 days ago

    The hotel was very good. However, "Fran" at the front desk was amazing! She went way beyond what we could reasonably expect to accommodate our special needs. Fran is one in a million. She is the model for what customer service should be.Thank you so...More

    Review collected in partnership with Best Western
    Thank howards118
    Hotel's Favorite
    Reviewed October 4, 2017

    We used this place for a 1 night stopover. They have a free shuttle bus service that runs every half hour, 24hrs a day or you can call from the free phones outside the arrival terminal to get there. It is about a 5-10 minute...More

    3  Thank BaznTan
    Response from Brent K, Manager at Best Western The Plaza HotelResponded October 5, 2017

    Aloha BaznTran, Thank you for staying at Best Western The Plaza Hotel! We apologize for the delayed response to your review. We are pleased to hear we were able to meet your expectations on this short trip! As you mentioned, "The hotel was clean and...More

    Reviewed 4 days ago

    We arrived late and didn't want to rent a car and then have the task of finding a hotel. So we decided to have the Best Western shuttle pick us up and take us to the hotel for the night. The room was clean and...More

    Thank MelNew14
    Response from Brent K, Manager at Best Western The Plaza HotelResponded 3 days ago

    Aloha MelNew14, Thank you for staying at Best Western The Plaza Hotel! We are glad to have had the chance to welcome you here and for you to see what we had to offer. Regarding the upgrade, it was probably to our Deluxe rooms which...More

    Reviewed 5 days ago

    Arrived staff wasn’t friendly or welcoming. Our room was outdated. The bathroom was very small the curved shower rod kept the door from opening completely. The room windows seemed to be open no matter how many times I opened and closed the window you could...More

    Review collected in partnership with Best Western
    Thank wyvellc
    Response from Brent K, Manager at Best Western The Plaza HotelResponded 3 days ago

    Aloha wyvellc, Thank you for staying at Best Western The Plaza Hotel, although it seems we fail short on meeting your expectations. Regarding the concerns you mentioned, we will address with our managers and staff and ensure we use your review as a learning tool...More

    Reviewed 6 days ago

    I found the hotel staff to be very professional, knowledgeable and courteous. The room was clean and kept that way my entire stay. The hotel is close to the airport and great for getting to my assignments in the port and not have to deal...More

    Review collected in partnership with Best Western
    Thank GUY T
    Response from Brent K, Manager at Best Western The Plaza HotelResponded 3 days ago

    Aloha GUY T, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay and for writing a review of your experiences. As you mentioned, "I found the hotel staff to be very professional, knowledgeable and courteous." Our staff do...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Hotel Amenities
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Business Center with Internet Access
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$150 - US$252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Business Hotel in Honolulu
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 274
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Travelocity, Agoda, Expedia, Booking.com, Orbitz, Cancelon, Hotwire, HotelsforEveryone, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Oahu >
    • Honolulu
    • Also Known As
    • Best Western Honolulu
    Add Photo Photos
    Traveler (158)
    Room & Suite (129)
    Pool & Beach (18)
    Dining (11)
    Hotel & Grounds (126)
    Bathroom (13)
    Business Center & Event Rooms (2)
    Nearby
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    459 reviews
    1.39 km away
     
    Airport Honolulu Hotel
    1,053 reviews
    .47 km away
     
    Nearby Restaurants
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    Starbucks
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    P8691VGpeterg
    November 15, 2017|
    Answer
    Response from Brent K | Property representative |
    Hi P8691VGpeterg, Unfortunately our restaurant Plaza Cafe is not open that early, as we open at 6:30am. However we are next door to a McDonald's and they are open at that time. Mahalo, Brent Kitsu Assistant General Manager
    0
    Votes
    KiwiRichard
    March 19, 2017|
    AnswerShow all 2 answers
    Response from Brent K | Property representative |
    Aloha Richard, Thank you for your question. We do offer day rates, however they are not something you can book. You will need to arrive and come to the hotel and if available, we will extend a rate to you. Should you... More
    0
    Votes
    Patrick M
    January 2, 2017|
    AnswerShow all 2 answers
    Response from Brent K | Property representative |
    Aloha Patrick M, Yes, our shuttle runs 24 hours a day and can pick you up at that time. Once you retrieve your luggage you can either call us directly at (808) 836-3636 and our operator will assist you. Or you can find the... More
    0
    Votes
    Room Tips
    "Stay away from the highway side. You will get no rest."
    Read review
    "Maybe a room away from the highway would be more quiet."
    Read review
    "Ask for room away from freeway. Room 1215 was good."
    Read review
    "Our room was quiet with a view overlooking the pool.. Because of where it is located there are not many views"
    Read review
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