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Best Western The Plaza Hotel

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Traveler (165)
Room & Suite (133)
Pool & Beach (18)
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Overview
  • Excellent25%
  • Very good36%
  • Average23%
  • Poor10%
  • Terrible6%
Travelers talk about
“front desk”(182 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western The Plaza Hotel
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western The Plaza Hotel
Special Offer: BWR Bonus Offer
Hotel deals
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Reviews (1,515)
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1,437 results
Traveler rating
379
494
327
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90
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379
494
327
147
90
Show reviews that mention
All reviewsclose to the airportfront deskthe shuttle driverroom attendantfree shuttlepearl harboron site restaurantcar rentalconvenient locationcorner roomparking garagehousekeeping staffmenabwliaisonhawaiihousekeeper
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1 - 5 of 1,437 reviews
Reviewed yesterday

The room is tidy and gives you more than enough amenities for a great stay. Amalia is awesome. She does a great job cleaning rooms. I noticed this when I met her as she was leaving my room. She was nice and courteous. All workers...More

Thank rizr808
Response from Brent K, Manager at Best Western The Plaza HotelResponded yesterday

Aloha rizr808, Thank you for staying at Best Western The Plaza Hotel! We are pleased to hear we met your expectations and you had a chance to meet Amalia. As you stated, "Amalia is awesome. She does a great job cleaning rooms. I noticed this...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

We stayed at the Best Western Plaza Hotel when my husband and I were in the process of getting our house in Hawaii. We stayed from March 16, 2018 - April 24, 2018 and our housekeeper Maria was such a ray of sunshine. She always...More

Thank Lindsey C
Response from Brent K, Manager at Best Western The Plaza HotelResponded 4 weeks ago

Aloha Lindsey C, Thank you for staying at Best Western The Plaza Hotel! We are glad to hear your recent stay with us went well and we were able to meet your expectations! Based on your review, it seems you were a TLA guest since...More

Reviewed 1 week ago

This lovely hotel was our home for 60 days; perfect view, pool, walking distances to mcdonalds, dunkin donuts, ihop, starbucks + jamba juice, sushi, korean bbq n etc..The plaza is not a 5 star hotel, but from the front desk to the housekeeping staffs are...More

Thank Julian F
Response from Brent K, Manager at Best Western The Plaza HotelResponded 5 days ago

Aloha Julian F, Thank you for staying at Best Western The Plaza Hotel for 60 days!! Based on your length of stay, you are DPSing to Hawaii. We are appreciative we were able to be one of the firsts to welcome you to Hawaii! We...More

Reviewed 1 week ago via mobile

My family and I have been staying at the Best Western for two weeks now, and so far we’ve had a great experience. This location is near highways, which allows easy access. There’s a handful of good eating location at a walking distance. Staff here...More

Thank Yesenia P
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha Yesenia P, Thank you for staying at Best Western The Plaza Hotel! We hope your stay is going well so far! We agree with you, "...so far we’ve had a great experience. This location is near highways, which allows easy access. There’s a handful...More

Reviewed 1 week ago

This is our second time staying at this property. The first time we stayed was for 45 days straight three years prior due to a military move. This hotel does so much to welcome the military and their families to the island. They not only...More

1  Thank Meghan M
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha Meghan M, Thank you for returning to Best Western The Plaza Hotel! We are appreciative you returned to stay with us and as we strive for, your stay was just like your previous stay! We are sad to hear that you are leaving us,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Hotel Amenities
Shuttle Bus Service
Business Center with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$163 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (165)
Room & Suite (133)
Pool & Beach (18)
Dining (7)
Amenities (18)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Jag1988
24 January 2018|
Answer
Response from Brent K | Property representative |
Aloha Jag1988, No, we do not have a resort fee here at the hotel. We offer complimentary local newspaper, wi-fi, fitness center and other amenities at the hotel. Mahalo, Brent Kitsu Assistant General Manager
0
Votes
Cbuffington4
23 January 2018|
AnswerShow all 7 answers
Response from Brent K | Property representative |
Aloha Cbuffington4, Our shuttle is complimentary. After you arrive and retrieve your bags, you can either look for the airport phones or call us at (808) 836-3636. Our staff will be more than happy to assist and direct you... More
0
Votes
Nettie630
16 December 2017|
AnswerShow all 4 answers
Response from Brent K | Property representative |
Aloha Nettie630, Let me clarify for you. Yes, there is a parking charge at our hotel. It is $30 for overnight parking. However, if you are a local resident or military, it is $15. If you are on military orders, it would be... More
0
Votes
Room Tips
"Close to the Airport and downtown areas"
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"Keep away from side towards highway"
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"As long as you are on the back side (opposite of the Nimitz Hwy) it is quiet!"
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"ask for one on the quieter side"
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