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1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
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Traveler (920)
Room & Suite (502)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aqua Palms Waikiki
Updated 15/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
With recently renovated guest rooms, Aqua Palms Waikiki in Honolulu is a lively boutique hotel that is conveniently located just a block from the beach at the gateway to Waikiki, and within walking distance to Ala Moana Center, Duke Kahanamoku Lagoon, and Fort DeRussy. A friendly and service-oriented hotel, guests enjoy on-site amenities including a pool and sun deck, WiFi internet access, Shell lei greeting upon arrival, free admission to Bishop Museum (one adult and children under 17), and The Honolulu Museum of Art (one adult and children under 18). Our new, NEXT LEVEL Clean protocols include hospital-grade disinfectants, rigorous standards, and a host of protective social distancing guidelines.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Restaurant
Canoeing
Golf course
BBQ facilities
Baggage storage
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Vending machine
Hiking
Horseback riding
Snorkeling
Video game console
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:10% Off Your Stay!
2191Reviews58Q+A100Room tips
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mrshaith1 wrote a review Sep 2022
1 contribution
The hotel was clean, staff were great. The room was much smaller than they lookes online and what we were told when we booked. It was defintely a small space for 4 adults but for the cost, it served it's purpose. Not sure I would stay here again though.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nancy Sevilla wrote a review Apr 2021
7 contributions4 helpful votes
Hotel's Favorite
Stayed here recently for a few weeks and enjoyed my stay. The location is centrally located to many restaurants and shops and only blocks away from the beach. The staff was also super helpful during my stay. And overall you can't beat the great pricing! I recommend checking them out!
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Date of stay: March 2021
Value
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Room Tip: I recommend upgrading your room to a suite, has great space and is worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from , General Manager at Aqua Palms Waikiki
Responded 13 Apr 2021
Aloha Fancistatravels: Mahalo for sharing your recent experience at the Aqua Palms Waikiki. It is great to see that you enjoyed the property, its location and in particular our friendly staff. All of us at the Aqua Palms look forward to seeing you on a return visit. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
V2Go22 wrote a review Sep 2022
1 contribution
Checking in was a breeze. There was no line and I got surprised with a box of chocolates and shell leis for my Birthday weekend stay. The parking garage is so easy and convenient. The elevators were quick and the staff were all friendly. The place was clean from the lobby and lobby bathrooms to the room.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , General Manager at Aqua Palms Waikiki
Responded 1 week ago
Aloha V2Go22: I'm delighted to see that you chose the Aqua Palms Waikiki to celebrate your birthday weekend. It is always a pleasure to hear that guests enjoyed their stay with us. Hope you totally enjoyed your birthday and will come back and visit us again soon! Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher, CMCA General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maimaikaopuiki wrote a review Sep 2022
1 contribution
Upon arrival I didn't think they give me a room with just one king size bed and they did. I didn't know I had to request for me to get thebroom with 2 queen size beds. Parking sucks..pool water was warm and dirty. Location sucks.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dedicated Management, Owner at Aqua Palms Waikiki
Responded 1 week ago
Aloha maimaikaopuiki, We want to express our apologies for your stay not meeting expectations. Providing the highest quality of hospitality service is of the utmost importance to us and we will be looking into why that wasn’t reflected in your stay. With Aloha, Patty Maher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taratomo01 wrote a review Aug 2022
Pearl City, Hawaii2 contributions
Nothing fancy but it’s a great location, quiet and clean. Staff are ok - had issues with changing my reservation before my stay but I was able to find someone from the hotel to help me (on my own, not with a representative guidance). Parking is a little confusing but plenty available. I liked the check out by text.
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Review collected in partnership with this hotel
Date of stay: August 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bhamid683070 wrote a review Aug 2022
San Jose, California1 contribution
Our hotel was within walking distance to everywhere. Our room was clean & our bed was super comfortable. Staff were super friendly. Pool was nice on the days that we didn’t want to go to beach we enjoyed the pool. One thing we really appreciated we forgot to bring towel & hotel provided towel when we wanted to go to beach! Super awesome!
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim wrote a review Aug 2022
Towson, Maryland3 contributions6 helpful votes
We wanted to like this hotel but it missed the mark on several levels. 1. We stayed in one of the rooms with a full kitchen. There is no balcony and none of the windows open. So when u cook the smoke builds up and the exhaust fan is old and ineffective. Thus leaving the entire place smelling like food. The scent is in your clothes etc. 2. Dirty! The room upon entry has a high level of dust behind the bed, the floors look to not have been mopped recently. We are still in a pandemic and the hotel doesn’t clean well. In addition our refrigerator came with an ice maker. I got sick using the ice!! Apparently they don’t change the filters and before I realized it I consumed ice water with large white particles of mold in it. 3. Service. The service here is poor. When you ask for something you’re instructed to come down to the front desk to retrieve it. They seldom bring anything to your room. 4. Housekeeping. We stayed here for a week and housekeeping only came once to service the room on day 2 or 4. 5. Deferred maintenance. This hotel has a laundry list of deferred maintenance. The bathroom sink backs up when you use it. The kitchen sink has a foul odor coming from the drain, the dishwasher needs to be cleaned internally, the overall decor looks like something from the 1970s. The shower water pressure is AWFUL! Feels like a light sprinkler opposed to a shower. The hot water doesn’t get hot. Rather it gets luke warm at best. Thing we did like. …….it’s hard to say because the issues overshadowed anything positive we may have experienced. The elevatorss were in working order while I was there. Overall I would not stay here again and I do not recommend this hotel to future guests.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , General Manager at Aqua Palms Waikiki
Responded 17 Aug 2022
Aloha X4724VOkristenr: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm disappointed to hear of your concerns and challenges during your stay. Unfortunately, in reviewing your account I don't see any notes of concern that were voiced during your stay so that we may have been able to address them. We have a very limited number of units with full kitchen facilities and yes, the unit you stayed in does not have a lanai or windows that open. Since COVID we have limited our housekeeping services for the safety of our guests and employees. Housekeeping service is provided on the 4th day of a seven night stay. During your stay all other amenities are available at the front desk. Your feedback is being provided to our team to ensure that these items are addressed moving forward and will use it as a training tool for our staff. Our staff and the properties location are two of the biggest selling points of the property and we hope that you were able to enjoy both. All of the staff and management hope you were able to take home fond memories of your stay in Waikiki and will afford us the opportunity to regain your valued patronage. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher, CMCA General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
esthergF6136AA wrote a review Aug 2022
Honolulu, Hawaii1 contribution
Excellent Location and Kamaaina Rate ! The Front Desk Staff were always Very Friendly, Helpful and Professional ! We enjoyed all aspects of the Aqua Palms Waikiki had to offer. Thank You for an AWESOME Staycation !
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , General Manager at Aqua Palms Waikiki
Responded 17 Aug 2022
Aloha EsthergF6136AA: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. It is always a pleasure to hear that guests have enjoyed their stay and that our staff has been very friendly and helpful. The staff is one of the biggest selling points of the property. We look forward to serving you again on a return visit. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher, CMCA General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nebil Mamur wrote a review Jul 2022
New Jersey2 contributions
Its a good hotel but theres a surprise fee when you check in. We stayed there for 4 nights and had to pay Hundred and twenty seven bucks for amenities. I travel alott and amenities are always included in hotels like wifi towels dvd rentals but this is the first hotel which charged us. And they said theres no room service, we collect it ourselfs downstairs so there shouldnt be that fee when room service is not even included.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , General Manager at Aqua Palms Waikiki
Responded 1 Aug 2022
Aloha Nebilmamur: Mahalo for sharing your recent experience at the Aqua Palms Waikiki. Glad to hear that you feel we are a good hotel. I'm sorry you were disappointed about the amenity fee charge. Amenity fees are charged at almost all properties here in Hawaii and ours is one of the most reasonable. While we aren't providing daily maid service at this time, all of the supplies are available at the front desk for guest to pick up. While disappointed in the fees, we all hope that you enjoyed your stay in Waikiki and will give us another opportunity to regain your valued patronage. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher, CHA General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LovelyLeeenda wrote a review Jul 2022
Honolulu30 contributions4 helpful votes
I love this location. Hotel is immaculate and staff is super duper friendly. The security guards are great guys and very mindful. All the cleaning staff are friendly, with big smiles every morning. It's a great place!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , General Manager at Aqua Palms Waikiki
Responded 1 Aug 2022
Aloha LovelyLeeenda: Mahalo for taking the time to share your experience at the Aqua Palms Waikiki. The friendliness of our staff and the properties location are two of our biggest selling points and I'm delighted to see that you enjoyed both. All of the staff and management look forward to seeing you again on a return visit. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher, CHA General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$168 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aqua palms waikiki hotel honolulu, aqua palms hotel, aqua palms honolulu, aqua palms spa honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
262
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Frequently Asked Questions about Aqua Palms Waikiki
Which popular attractions are close to Aqua Palms Waikiki?
Nearby attractions include Honolulu Cookie Company (0.2 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.4 km), and High & Right Comedy Night (0.4 km).
What are some of the property amenities at Aqua Palms Waikiki?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aqua Palms Waikiki?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aqua Palms Waikiki?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at Aqua Palms Waikiki?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Aqua Palms Waikiki?
Conveniently located restaurants include Tropical Tribe, Lappert's Ice Cream, and goofy cafe & dine.
Are there opportunities to exercise at Aqua Palms Waikiki?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Aqua Palms Waikiki?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Aqua Palms Waikiki?
Many travellers enjoy visiting Experience Nutridge (3.8 km), Iolani Palace (3.3 km), and Shangri La (5.3 km).
Does Aqua Palms Waikiki have any great views?
Yes, guests often enjoy the city view available here.
Is Aqua Palms Waikiki accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.