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Waikiki Beachcomber by Outrigger

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2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5049
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US$361
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Traveler (229)
Room & Suite (194)
Dining (43)

About

#11 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Waikiki Beachcomber invites you to be inspired and be adventurous at this all-new lifestyle hotel. Experience a modern take on Hawaiian culture curated by local artists and tastemakers, just steps from the world famous Waikiki Beach and Waikiki’s premier retail, dining and entertainment destination, International Market Place. Waikiki Beachcomber is home to Hawaii’s largest craft brewery, Maui Brewing Company, and Aroma Hawaiian Caffe, specializing in Hawaiian grown coffee and instagrammable aloha vibes. Waikiki Beachcomber offers spacious modernized guestrooms with stunning views of Waikiki, Diamond Head or the breath-taking Pacific Ocean, with each guestroom including air-conditioning, a refrigerator, and a private balcony. Lounge at the poolside cabanas overlooking Kalakaua Avenue or enjoy the rotating art exhibits and stunning photography from renowned local artists to immerse yourself in the rich Hawaiian culture and lifestyle. Whether you’re looking for escape or adventure, your journey starts here.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Evening entertainment
Car hire
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Breakfast available
Complimentary instant cofffee
Happy hour
Kids' meals
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Chinese, Filipino, Japanese
268Reviews30Q+A39Room tips
Traveler rating
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Popular mentions
Rita H wrote a review 2 Apr
Midlothian, United States2 contributions2 helpful votes
We spent hours researching the hotels and found the Waikiki Beachcomber by Outrigger that advertised a special discount in blue writing at the time of booking of a $20 per night per room resort fee rather than their standard $30 per night per room fee. They also showed they had an on site Polynesian experience performance and two restaurants and a pool since they were not beachfront which would make it more convenient while traveling with someone sight impaired and in case other entertainment was not open and available during our trip. We had booked two rooms for space, one room for us and one room for my father and teen son, our son was helping my father have a comfortable stay. We had our Covid tests and had checked about uploading via verifly and was told by AA that verifly did not support Hawaii. I was never told that we needed an email nor a smart phone for my father who has neither. So the airport staff helped us complete the rest of the process, getting QR code’s and showing lab results. Then there were no taxis, no shuttle service from the hotel, and no Lyft/Uber to be had. After almost 4 hours, we finally got to the hotel from landing and We were thrilled to be checking in, only to find out that they would not honor the $20 per room per day resort fee rate, even though I had the screen shot on my phone from the day I booked our trip, 3/4/2021. In fact the resort fee was now 34.49 instead of the $30 it once was... hmmm now I’m paying even more per night for two rooms. They stated that was an old rate/promotion, I said yes, back when I booked the trip. I tried to log in to AA Vacations now, 3/28/2021 and lo and behold the promotion was no longer there... surprise, surprise. Then we go to show the Covid info from the airport and the email the staff at the airport set up for my father does not work. We were also then told that there was a limit of 1 hour per guest per day for the hotel pool, closing an hour earlier available only 8a-8p, and could only be signed up on day of, the magic of Polynesia show was not open, and the main food grill place was closed not opening til a day or two after we arrived. Then the hotel staff claimed to have upgraded our rooms and they were not, so that was disappointing. The views were not impressive. We spent the next couple hours trying to find food nearby which was crazy since everything either had a waitlist or was by reservation only, also good info to know in advance. And finally around 9pm had to just grab something to eat from the grill next to Basalt. Each day had other issues from trying to get around difficulties, to whatever Waikiki shuttle that was supposed to be part of our hotel, being useless. I was never told about anything included to make going to the beach more comfortable, nor told how the Waikiki trolley worked or where it might go or even how to find it. I couldn’t get a cab that took credit either the entire time we were here. The concierge activity planner comes across like a used car salesman, but after spending the first two days of my trip trying to Google what was open and what wasn’t I was at his mercy. Apparently he gets kickbacks from something like TripAdvisor per another review I read so I’m sure you’re paying up for using him. This was by far the worst family vacation with a person with a disability and it cost more than Disney which is saying something. We spent nearly $10K for so much less, which is a shame. I realize there has been a pandemic since 3/2020, my husband and I have been essentials and have been working tirelessly throughout, but with all the safety procedures in place and following all the rules we felt confident Hawaii would be a welcome relaxation place, it was not. And quite frankly we are a year from the beginning of the pandemic and there was plenty of opportunity for the hotels to state they would not honor lowered resort fees or have other services available. At this point I’m just happy to go home. I will not stay here again nor would I recommend it.
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Response from Waikiki Beachcomber by Outrigger, Guest Services / Front Office at Waikiki Beachcomber by Outrigger
Responded 3 days ago
Aloha Rita H, Thank you so much for taking the time to post your valued review. Your feedback is greatly appreciated and absolutely the only way in which we can better serve our guests. Providing world-class hospitality is at the core of our brand promise, so it is disheartening to hear of your experience upon arrival. On behalf of all staff of the Waikiki Beachcomber by Outrigger, please accept my personal apology as this is not typical of how we care for our guests. We have discussed this situation with the host and refunded the entire resort charge total toward your credit card. While this does not alleviate your previous experience, please know that your feedback has resulted in corrective action. We apologize again for the problems, and thank you for taking the time to let us know about it. Without your feedback, we cannot continue to improve our services. We hope to welcome you back again, so that we may redeem ourselves. Please take care and stay safe. Mahalo Nui Loa.
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alejandro wrote a review Mar 2021
Lahaina, Hawaii1 contribution
Had to take a last minute trip to Oahu for business earlier this month. I’ve never been more accommodated for as I was at the Waikiki Beachcomber resort! Kiana assisted me in all my booking and COVID related questions for safe travel and made it so quick and easy. I’m very thankful to her and their staff for their service and Aloha. All I know is when I come back to Oahu there is only one place I’m staying!
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Date of stay: March 2021Trip type: Traveled solo
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Response from Waikiki Beachcomber by Outrigger, Guest Services / Front Office at Waikiki Beachcomber by Outrigger
Responded 1 week ago
Aloha alejandro, Thank you for being our guest at the Waikiki Beachcomber by Outrigger! We are truly delighted to know you enjoyed your stay so much, as well as the hospitality provided by our staff. Mahalo nui for your kind words for Kiana! We are very proud of her and look forward to sharing your review with our team. Take care and we hope to welcome you back again very soon! A hui hou!
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Nita wrote a review Mar 2021
17 contributions3 helpful votes
We will be back.. this place was like home away from home. Friendly staff, clean rooms and common areas, and 100 feet away from the beach. Next time we will need to get a room on a higher floor. Felt like I was missing some of the view from the 9th Floor...
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Response from Waikiki Beachcomber by Outrigger, Guest Services / Front Office at Waikiki Beachcomber by Outrigger
Responded 1 week ago
Aloha Nita, Thank you so much for choosing to stay at the Waikiki Beachcomber by Outrigger! We are so happy to hear that you enjoyed your visit and that our hotel became your "home away from home". We look forward to welcoming you back again! Mahalo
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Brini B wrote a review Mar 2021
Chicago, Illinois3 contributions3 helpful votes
Awesome Awesome service with Kristina, amazing and friendly service and the staff are tremendous fabulous, we had an issue when we arrived at the other hotel ohana east hotel that the hotel was close, mind you I was traveling with my mom that’s 75 years old. When we went to the Waikiki beach comber Kristina took care of us right away and made us very welcoming. She was like a guardian angel and took care of us from the very first start To check us in. I was nervous but Kristy made it calm. Thank you Kristina you are an amazing. We have had a great experience staying at this hotel! From the start, front desk welcomed and took great care of us as we checked in. We got a beautiful room! And will be back with the whole family to this Hotel I give it more the a million stars to this hotel. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️Thanks Kristina!
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Date of stay: March 2021Trip type: Traveled with family
3 Helpful votes
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Response from Waikiki Beachcomber by Outrigger, Guest Services / Front Office at Waikiki Beachcomber by Outrigger
Responded 1 week ago
Aloha Brini B, Mahalo nui for your million stars! We are so appreciative of your generous and glowing comments for our staff and hotel. Thank you for celebrating Kristina and her rockstar hospitality. We are so proud of her and we absolutely love hearing from guests like yourself about how she goes above and beyond! We couldn't agree more. Thank you for choosing to stay with us at the Waikiki Beachcomber and we hope to welcome you back again soon! Mahalo
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Gloria Salazar wrote a review Mar 2021
1 contribution
We have had a great experience staying at this hotel! From the start, Kristina at the front desk welcomed and took great care of us as we checked in. We got a beautiful room! There is an awesome cafe attached to the hotel thru the lobby that serves delicious sandwiches, smoothies, coffees, and alcoholic beverages. Fun at night too with the live music and great drinks! Can’t wait to come back! Thanks Kristina!
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Waikiki Beachcomber by Outrigger, Guest Services / Front Office at Waikiki Beachcomber by Outrigger
Responded 2 weeks ago
Aloha Ilovevacationssssss, We absolutely loved reading your wonderful review! Thank you so much for sharing your appreciation for our hotel and for Kristina. She is a fabulous asset to the Waikiki Beachcomber and we are so grateful to have her on our team. We also loved reading about your praise for Hawaiian Aroma Caffe. No matter what time of the day, they offer delicious refreshments and offer a wide selection which pairs perfectly with the local music featured nightly. Thank you for being our guest and we look forward to welcoming you back again! Mahalo!
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PRICE RANGE
US$251 - US$460 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn waikiki beachcomber hotel honolulu, ohana waikiki beachcomber honolulu, waikiki beachcomber
FORMERLY KNOWN AS
Ohana Waikiki Beachcomber
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
496
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Frequently Asked Questions about Waikiki Beachcomber by Outrigger
Which popular attractions are close to Waikiki Beachcomber by Outrigger?
Nearby attractions include Breakout Waikiki Escape Rooms (0.3 km), Rock-A-Hula (0.2 km), and Mai Tai Bar at Royal Hawaiian Hotel (0.2 km).
What are some of the property amenities at Waikiki Beachcomber by Outrigger?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Waikiki Beachcomber by Outrigger?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Waikiki Beachcomber by Outrigger?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at Waikiki Beachcomber by Outrigger?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Waikiki Beachcomber by Outrigger?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and Maguro Spot.
Are there opportunities to exercise at Waikiki Beachcomber by Outrigger?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Waikiki Beachcomber by Outrigger?
Yes, dry cleaning and laundry service are offered to guests.
Does Waikiki Beachcomber by Outrigger offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Waikiki Beachcomber by Outrigger?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.
Are there any historical sites close to Waikiki Beachcomber by Outrigger?
Many travellers enjoy visiting Shangri La (4.1 km), Iolani Palace (4.5 km), and Queen Emma Summer Palace (6.5 km).