This was the best place to stay the staff was amazing special thanks to Zhi Yi she made our stay very extraordinary. We will remember this place for along time . Also speak to Aaron at the concierge desk he helped with getting our tours.
Had a very pleasant experience in Honolulu. Stayed at beachcomber for 23 days and Katherine was my primary rep who assisted me throughout. She is spot on an amazing employee for beachcomber and she made everything happen in such an a amazing way. Special shout-out to Angelica, Michael and Jennifer as well. I celebrated my 5 year wedding anniversary with my wife and they helped me big time by helping decorate my room for my wife’s vacation surprise after finding out that uberoom was unable to find a worker to decorate (last minute event). Not to mention, they were so accommodating when they also allowed myself and my wife to help decorate my mother in law’s room. Not to mention they even allowed them to check in early as opposed to the standard 3pm arrival time. Katherine is amazing and such a tremendous asset to Beachcomber. She was very friendly and so pleasant to work with in terms of me and my wife’s special needs for the hotel and also discounts / perks to help us pay less at the hotel. She went above and beyond and took great care of my wife and I whenever we had any questions. In fact she was the main reason why I decided to continue stretching my vacation due to our such pleasant experience at the hotel and Hawaii vacation. We were originally 12 days for vacation and then decided to keep stretching it out for another few more days. We had so much fun that we almost doubled our original stay lol. Maid supervise was excellent and I forgot to get her name, but she was also spot on and hands on amazing to work with. She was always so attentive and always asked whether or not if we needed room service. Only negative we have of the hotel is that it can be a little noisy at times. We stayed at the top floor and we did have one neighbor that was quite loud and played music even pass 12am. Also, you can hear Waikiki cars driving by here and there at times but once more we are at the heart of Hawaii inside Waikiki tourist area. Bottom line, it’s worth it though to be nearby almost everything from eateries, beaches and crowd atmosphere. It would also be nice if the hotel had a microwave, but just a thought there that’s all. View is breathtaking and worth it. Wish I could have stayed here longer, but my time has passed and back to the real world. However, I for sure will be staying back here again when the time comes back for my wife and I to visit Oahu once more again. Thank you Katherine for your awesome service, flexibility and accommodations and thank you beachcomber for making my 5 year wedding anniversary the best travel experience.…
Stayed here 6 times and it never fails me. First time back since renovations and they are beautiful. My room was fantastic on the 25th floor with amazing view. Reception and housekeeping were amazing especially Esprellalda. Great central location.
This hotel is top notch. The rooms are gorgeous, the beds are comfortable, the staff is friendly and helpful. The location is right in the heart of Waikiki, right across the street from the beach. It's a great location to be able to walk pretty much anywhere you'd like to go in Waikiki. At first I wasn't thrilled that our ocean view room (21st floor) was right above the International Marketplace - they have a loud luau there every night. But after a night or two, you get used to it and actually enjoy the music and activity. It's all quiet by 10 PM. This hotel has a great view of the fireworks over the water. We will definitely be back again!
The “Aloha spirit” is heard all over the world. It is what we hope to feel and experience when in Hawai’i. I was able to experience this during my stay at the Waikiki Beachcomber by Outrigger. Immediately as I arrived to the Front desk, I was greeted with a genuine “aloha!” from Kristina. Such an awesome way to be greeted. Kristina was quick to assist me, no stress during checkin process, she was informative, she was kind, she was hospitable, she is aloha. Another Front desk staff assisted me during my stay. Her name was Kiana. She was aware of an issue I had and was quick to assist my needs. She is another example of aloha. Mahalo, Kiana for your help. The wonderful housekeepers, quiet and demure yet full of aloha. All these examples of aloha is what created a great satisfaction for me during my stay. It was through their warmth and aloha that I was able to experience what the aloha spirit is. Mahalo to all staff, mahalo for your aloha.…
Just had the most amazing time in Waikiki Beach Comber by outrigger. Location - perfect Views - out of this world Hotel - superb Staff - a credit to the company couldn’t do enough Host - Marilyn made sure we had everything we needed in our room and made it a perfect stay Would recommend room 2307 for anyone staying!!
Best service and beautiful hotel. kristina gave us a very good service. We arrived early and she tried her best to help us. She gave us many useful information . Also the valet parking staffs were nice. The location close to the beach and convenient.
Great location and easy in/out. Just ride up the escalator to the LOBBY and most everything you need is located around that lobby area. The pool, the little market/gift shop, Maui Brewery, tour desk, bathrooms, coffee/cafe/bar are ALL right there! It is nice not having to walk all over a property looking for these areas. It was easy getting around and easy getting up to your room. I’ve stayed at other places that are sooo spread out and I just loved the easy layout here. Our room was clean and decorated nicely. We could hear some street noise at night but it wasn’t loud on the 20th floor. Shoutout to the cheerful housekeeping staff, especially Anita. She made sure we had what we needed each day and made our room nice. The guys in valet were quick and courteous-I don’t know how they do it but you get your car in no time. Pool area isn’t huge but it’s cute and has a good sized hot tub. Stays open until 10PM! The POOL has a happy hour with $7 cocktails and $6 beers! Towels and sunscreen are included. Pool deck gets SLICK so walk slow! The gym is on 2nd floor. It’s small but was fine for the amount of people in there. Hotel has a laundromat (on the parking level by the valet) and takes cards/coins. It’s around $4-5 to wash and $3.75 to dry. You can buy detergent for $1.25. Beach access is across street..just look for the surfboards to the left of Cheesecake Factory. Ice machines✅ Coffee/tea in rooms✅Cast Netflix and APPS on TV✅ I have no complaints and would stay here again.…
We travelled from Japan and booked rooms for the wrong night. They were able to accommodate our large group with ease and professionalism. The rooms are cozy and beautiful and the art on each floor is a much see
Stayed here last minute arrangement for work. The hotel and rooms are beautiful. Decor is up to date unlike other hotel rooms dated from 80s. The staff there are soo nice. Kristina helped us at the front desk on the 28 Jul in the morning. She had very great energy and vibes so positive and helpful. Best service so far!! Recommend based on her alone. Thank you!