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Wayfinder Newport

151 Admiral Kalbfus Road, Newport, RI 02840-1310
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Traveler (157)
Room & Suite (18)
Dining (13)

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About

#9 of 23 hotels in Newport
Location
Cleanliness
Service
Value
Wayfinder Newport is a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we've banded together to create a fresh take on the traditional Newport hotel experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Fence around pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Children's television networks
Highchairs available
Strollers
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Picnic area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Spanish
269Reviews3Q+A40Room tips
Traveler rating
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TheMitt wrote a review Dec 2023
Orlanda fl180 contributions70 helpful votes
We have stayed at this location numerous times over the past decade. I spoke to a company agent twice while booking this stay, and she failed to mention that over half of the place was destroyed in a recent fire. Construction efforts are visible, in fact they block the entrance to the parking lot. We roamed around the back, and some other guests directed us to a tiny "Guest Entrance" sign. This was an old side entrance, leading to a podium manned by a very polite employee (with no ID) dressed in grubby street clothes. I get they are trying to recover a few bucks, but the effort was pathetic. No helpful signage, no lbby, no elevator, no restaurant nor visible staff.
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Date of stay: December 2023
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Dec 17, 2023
Hi TheMitt, Thank you for staying with us again and taking the time to share your feedback. Since you have stayed at this property for the past decade, you will have seen all of the changes that we have been through, the recent renovation and we are glad you continue to stay since the property has been upgraded. You would also know about the fire that took place on property in 2022, thankfully no one was hurt. We have since been rebuilding the property and were able to reopen the unaffected section this September. We have added many guest entrance signs to direct our guests to the parking lot entrance and away from the construction so no one will get hurt. There are additional signs to direct guests to our temporary lobby as well. We have placed signs at each guest entrance point so they can find their way in and other guests are able to follow the signs. We have been able to serve many guests since our reopening and the majority of our guests enjoy their experience and our nicely renovated rooms. We do have listed on our website as well as other booking sites that the property is under construction and that the lobby and restaurant are not available at this time. We appreciate you staying with us and look forward to welcoming you back on your next trip to Newport. Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aimee G wrote a review Dec 2023
North Granby, Connecticut, United States23 contributions9 helpful votes
The bed and pillows were so comfortable. I slept so well! The room was decorated very nicely and with that waterfront theme. Even though the whole place was not opened due to a previous fire and rebuilding, they have thought of everything for those rooms that are available. Breakfast was left for us in a brown paper bag - orange juice, muffin.
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Date of stay: November 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Dec 14, 2023
Dear AimeeG534, Thank you for taking the time to share your feedback. We are thrilled to see you had a great time, and great night sleep, while staying with us. We look forward to welcoming you back on your next trip to Newport! Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ekperigin wrote a review Oct 2023
Newtown, Connecticut186 contributions91 helpful votes
A Travel Zoo deal brought us the hotel. We knew what to expect based on previous reviews. We had A WONDERFUL two night stay. Let’s start with the staff…everyone was personable, helpful and made our stay pleasant. Our king room over looking the pool was extra space for the two of us. Large screen TV with plenty of channels (especially sports). Excellent water pressure for shower. Loved the bath products. Breakfast bag (two peices of fruit, two muffins and two OJ) was a pleasant way to start the day. In room keurig was good addition. You’ll need a car to get around. 5 minute drive to downtown - plenty of shops, restaurants and bars. 5 minutes from cliff walk. Perfect view of the water. Renovations underway…we’ll return when it’s completed.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Nov 27, 2023
Dear ekperigin, Thank you for taking the time to share your feedback. We are thrilled to see how much you enjoyed your time with us, especially the shower pressure and locally made Shore Soap Co. products in the bathroom. We look forward to welcoming you back on your next trip to Newport. Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacob J wrote a review Oct 2023
Philadelphia, Pennsylvania1 contribution
My friends and I stayed here while in town for a wedding. To say that it was disappointing is an understatement, especially for the price. While we were aware that the place is under construction, we did not expect to be woken up at 6am by a construction crew banging on the wall in literally the next room. You would think that they would at least put you far enough away from the actual construction to mitigate the unpleasantness and avoid disturbing the guests sleep at an unreasonable hour. Don't count on having hot water either. Three out of the four times that we needed to shower in the hotel was done in completely bone chilling water. I was told that the water "takes longer" to heat up and you should let it run for about 7-10 minutes. Well, on top of the insane amount of water waste that takes, our shower never got hot. It seems crazy to charge over $200/night and I can't even get a hot shower. In addition to the waste of water, this place seems to love to waste food as well. Each morning you will open your door to a bagged "breakfast" that basically resembles something you would get on a field trip in elementary school. It was the same each morning, a granny smith apple, tiny muffin du jour, and orange juice. It's almost insulting and would be better off saving that $5/day on the actual price of the room. Seriously, who uses a granny smith apple for anything other than baking a pie. Finally, this place just lacks any basic amenity. No ironing board, there were only 2 towels in our room when we marked that 4 people would be in the room, no microwave, no working fridge, and not even a phone in the room to call down to the desk to ask for anything. You literally have to Google the phone number to call down to the front desk to ask any questions. This place has some nerve charging anyone the prices they are charging for these rooms. Do not waste your money - go stay somewhere else. P.S. This review does not reflect anything about the staff who helped us and were nothing but kind and as helpful as they could be. They are just set up for failure by a company who gives them scraps to work with. I feel bad that they have to deal with any B.S. that comes from corporate.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The pool was not open. The gym was like a haphazardly thrown together home gym. No amenities....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Nov 3, 2023
Hi Jacob, Thank you for sharing your feedback. We are sorry to see you did not enjoy your time with us. Half of our property is undergoing construction but we leave buffers in between so guests are not disturbed by any noise. Additionally, the construction crew does not begin work until 7am at the earliest and this is the first complaint of noise we have received since we reopened. We work closely with the crew to ensure our guests are not disturbed and have been doing so for a few months now. We apologize if the hot water took longer than it should have to reach your room. This, again, is the only complaint of this we heard on the weekend you stayed. Our engineering team did inspect the room and water temperature to ensure it is coming out at an appropriate temperature per code. We are sorry to hear you did not like the breakfast bag. The vast majority of our guests have enjoyed this complimentary breakfast we provide. The cost of the breakfast is not charged back to the guest but truly something we are giving for free while we are under construction. As for the rate you paid, we are steeply discounting our rates due to the limited services currently offered. Our prices are well below the comparable properties in the market for this season until we fully reopen the property next year. Thank you for mentioning the associates and how much they were able to assist your during your stay. We truly value our associates and the service they provide to our guests so it means a lot to them when they are appreciated. Thank you again for your review and we hope to serve you again on your next trip to Newport. Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catherine K wrote a review Oct 2023
2 contributions3 helpful votes
Booker beware! what they don't tell you is that they are ZERO amentities because the building is comepletely under construction. We had to ask multiple times over multiple days to get the "bag breakfast" which was a muffin and banana. They advertise, in the room I might add, a complimentary happy hour in the pool house. When we asked about it they said that it is not offered. So why have a pamplet in the room to advertise? We recieved dirty towels, no customer service and the whole place had a musy smell. When I sent in a complaint to get a refund I was denied multiple times, even though we had a terrible experience.
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Date of stay: September 2023
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Nov 27, 2023
Dear A8544SEcatherinek, Thank you for taking the time to share your feedback. We are sorry to see that you had a less than enjoyable experience while staying with us. We do have listed on our website as well as other booking engines that we are under construction while we continue to rebuild from the fire in 2022. We apologize if this was missed in your booking process. We would love for you to return once our construction is complete so we can make this right for you. Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jen S. wrote a review Oct 2023
New Orleans, la54 contributions58 helpful votes
I was aware of the situation of the hotel being partially shut down upon booking so that in no way has impacted this review. This place seems to be a lot of “lipstick on a pig” - it looks nice from pictures and on the surface but that’s just a facade. The room was fine. It was “clean enough” but again I felt like they do the bare minimum to just say the do it. For example the “breakfast” bag they put outside of your door each morning. It was a muffin (one muffin for a family of four people) and an apple and expired orange juice. The orange juice was expired every day we got it. In my opinion, if you aren’t going to do it right, just don’t do it. Also, the hallways smell so bad like mold and mildew I feel like the place needs to be closed until that is remediated. The people who worked there were friendly. I will give them that. The paper in the room says cocktails, coffee and snacks in the pool house but the pool house was closed the entire duration of our stay. I will be coming back to Newport, but will be looking for somewhere else to stay. If you’re looking for what you see in the pictures on the website, look somewhere else. It’s not here.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Nov 12, 2023
Hi Jenrs, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not live up to expectations. We are sorry that you did not enjoy the complimentary breakfast bag, often guests book a room but only put down that there is one person in the room. Since you were actually four but with one listed, we did not have the proper information to supply the complimentary bag for each guest. While the outdoor pool is closed for the season due to the colder weather, the pool house is open and where we serve complimentary coffee and snacks for our guests. We will be finished with construction next year and would love the opportunity to serve you again then. We are sure you will love the property once all of our amenities and outlets are available. Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sam wrote a review Oct 2023
New York City, New York2 contributions
I came in for just one night to attend graduation at the Newport Navy Base. Slightly confused with the construction coming in at 2am, but Martie was helpful and so wonderful. Water, popcorn, water bottle, coffee were all provided in the room. In the morning Martie made sure we had the breakfast bag before we headed out early in the morning to the base. We slept well and the room/bathroom were clean. For the purpose of our short stay for the graduation I was very pleased. The hotel simple and convenient to getting to the base. Thank you again Martie for being so helpful.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Nov 10, 2023
Dear Quest40846281596, Thank you for taking the time to share your feedback. We are thrilled to see you enjoyed your time with us. Thank you for mentioning Marty as well. She is an outstanding associate and truly appreciates that she made your stay that much better. We look forward to welcoming you back on your next trip to Newport. Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jayfair416 wrote a review Sep 2023
Buffalo, New York2 contributions1 helpful vote
Our stay was one of the first upon the hotel's (partial) re-opening after a fire the year before. While only half of the hotel was open (the main lobby/restaurant and portion of the hotel facing the main roads was still under construction) we couldn't have been happier with our experience. The room was spacious, modern and clean. The hotel provided a small breakfast to our door every morning (muffins, juice, fruit) which was a nice way to get the day started. I appreciated that things like the toiletries in the shower and the in-room snacks provided were from local Newport based businesses. The Wayfinder has a fleet of bikes free for guests to use. I wasn't expecting much from free to use hotel bikes, but was honestly impressed that the bikes were well maintained and in very good condition. They made a really great way to explore the city and the waterfront and were a very nice added bonus to our wayfinder experience. We didn't use the pool, but the whole pool area felt very clean and well kept. Just outside of the pool was a little outdoor lounge area with a firepit, a few outdoor couches and a cornhole set. While much of the hotel was still in a temporary state due to the ongoing construction (which we heard no noise from at any point), they really did a great job giving us a great experience with the portion of the hotel that was open. I'd stay at the Wayfinder again without hesitation on my next trip to Newport
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Date of stay: September 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Balceniuk, General Manager at Wayfinder Newport
Responded Oct 5, 2023
Hi jayfair416, Thank you for taking the time to share your feedback. We are thrilled to see how much you enjoyed your time with us. Thank you for mentioning all of our efforts to give our guests a great experience while we are finishing our renovations. We strive to make our guests' stay a comfortable and memorable one and we are overjoyed to hear it was both for your stay. We look forward to welcoming you back on your next trip to Newport! Thank you, Dan Balceniuk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kara L wrote a review May 2022
3 contributions1 helpful vote
I don't know how they justify the price of this hotel! We were outside downtown Newport, so we had to drive everywhere. The rooms were very bare minimalist and the hotel had very few amenities at this time of year. The "free cocktail" upon check in was a choice between two beers and two glasses of wine. Adding insult to injury was when we found out they charged a $35 resort fee per night! Calling something that clearly used to be a chain hotel, which still has dirty hallway carpets, doesn't offer free breakfast or a fire pit (and pool closed in May, a "resort" is laughable. Go somewhere else. Either splurge a bit more to stay in town or find a truly cheap hotel somewhere else.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robyn B wrote a review May 2022
4 contributions
We had the most amazing bridal shower for my daughter a little over a week before the fire. It could not have been a more perfect event! The room decor, the quality of food and the attentiveness of the staff was amazing. We are so thankful we have that memory and are sorry we will not be celebrating again with them in September for the wedding weekend. Their kickoff to summer was that same day of the shower and we know the enthusiasm and team spirit they demonstrated that day can pull them through this difficult time. We look forward to your next season of Aquidneck Island hospitality.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱7,509 - ₱16,910 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western the mainstay hotel newport, best western newport, newport best western
FORMERLY KNOWN AS
Mainstay Hotel & Conference Center
LOCATION
United StatesRhode IslandNewport
NUMBER OF ROOMS
187
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WAYFINDER NEWPORT - UPDATED 2023 Hotel Reviews & Price Comparison (RI) - Tripadvisor

Frequently Asked Questions about Wayfinder Newport
Which popular attractions are close to Wayfinder Newport?
Nearby attractions include Newport Playhouse and Cabaret (0.7 km), Overlap (1.0 km), and Miantonomi Memorial Park (0.4 km).
What are some of the property amenities at Wayfinder Newport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Wayfinder Newport?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Wayfinder Newport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Wayfinder Newport?
Yes, free parking is available to guests.
What are some restaurants close to Wayfinder Newport?
Conveniently located restaurants include Newport Creamery Restaurant, IHOP, and 99 Restaurants.
Are there opportunities to exercise at Wayfinder Newport?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Wayfinder Newport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wayfinder Newport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wayfinder Newport offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Wayfinder Newport?
The staff speaks multiple languages, including English and Spanish.