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Poplar House

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Traveler (19)
Room & Suite (15)
Dining (8)
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Overview
2.0
9 reviews
  • Excellent0%
  • Very good22%
  • Average11%
  • Poor11%
  • Terrible56%
2 weeks ago
“BEWARE OF BOOKING ON AIR BNB”
Oct 2, 2017
“Didn't Stay”
AMENITIES
Free Wifi
Breakfast included
Suites
Kitchenette
Pets Allowed
Business Center
Free Parking
All hotel details
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Reviews (9)
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1 - 5 of 9 reviews
Reviewed 2 weeks ago

Booked a room for July 14, 2018. No where does it say deposit is non-refundable. In fact, if you don't pay the balance by June 28, 2018, you lose your reservation. Cancelled on June 10, 2018 (more than a month in advance) and now they...More

Thank EasternCTtravler
Response from waltkopec, Manager at Poplar HouseResponded 1 week ago

We have been open and operating for 37 Years with about 500 guests per year nearing 15,000 guests total to date. 6 disgruntled customers out of 15,000 overnight stays is a pretty good ratio and does say more about the persons like yourself fabricating exaggerated...More

Reviewed 3 October 2017

After a mix-up with a reservation at a high-end boutique hotel left us stranded for the evening at about midnight. We were sent to the Poplar House by the other hotel as their back up. From the moment we pulled down the dark alley and...More

1  Thank VacationCraver
Response from waltkopec, Manager at Poplar HouseResponded 1 week ago

Open for 37 Years with about 500 guests per year nearing 15,000 guests total. Hundreds of great reviews on Airbnb, even before the extensive renovations in 2018. These few bad reviews were from disgruntled customers, vindictive people or those with lofty attitudes that seem to...More

Reviewed 11 September 2017

It's true this place isn't for everybody, but I take issue with those who call it filthy. It simply isn't. The entrance hall carpet has seen its share of winter salt and probably should be replaced, but it's clean inside. Walter is a very hospitable...More

Thank chalouisduletz
Response from waltkopec, Manager at Poplar HouseResponded 1 week ago

Thanks! We have been open and operating for 37 Years with about 500 guests per year nearing 15,000 guests total to date. 6 disgruntled customers out of 15,000 overnight stays is a pretty good ratio and does say more about the persons fabricating exaggerated stories...More

Reviewed 16 August 2017

We sadly booked this room and, just upon entering the front door, we discovered that the carpets are filthy. The entry is loaded with junk. We looked no further. This place needs a hoarders' helper company. Whoever wrote the one good review must have been...More

Thank deckgarden1234
Response from waltkopec, Manager at Poplar HouseResponded 1 week ago

We have been open and operating for 37 Years with about 500 guests per year nearing 15,000 guests total to date. 6 disgruntled customers out of 15,000 overnight stays is a pretty good ratio and does say more about the persons like yourself fabricating exaggerated...More

Reviewed 16 July 2017

Run do not walk away!!! The place has moldy and musty carpets that need to be replaced. No amount of steam cleaning is going to rectify this situation. The yard and house are crammed with crap everywhere. The neighborhood is spotty at best and the...More

Thank FitzK
Response from waltkopec, Manager at Poplar HouseResponded 1 week ago

We have been open and operating for 37 Years with about 500 guests per year nearing 15,000 guests total to date. 6 disgruntled customers out of 15,000 overnight stays is a pretty good ratio and does say more about the persons like yourself fabricating exaggerated...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Business Center with Internet Access
Room types
Suites, Kitchenette
Number of rooms
3
Location
United States > Rhode Island > Newport
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Traveler (19)
Room & Suite (15)
Dining (8)
Family and Play Areas (3)
Business Center & Event Rooms (1)
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