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    Comfort Suites Santa Fe

    3348 Cerrillos Road, Santa Fe, NM 87507
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    04/03/2018 05/03/2018
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     3 people are viewing this hotel
    US$71
    US$71
    US$71
    Traveler (39)
    Room & Suite (184)
    Dining (18)
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    Overview
    • Excellent54%
    • Very good35%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “choice hotels” (23 reviews)
    “direct tv” (12 reviews)
    “room was clean” (52 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair Access
    Business Center
    Housekeeping
    2.5 Star Hotel
    All hotel details
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    Rooms
    4 Mar5 Mar
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (974)
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    1 - 5 of 963 reviews

    Reviewed 2 weeks ago via mobile

    Clean, large room with microwave and refrigerator. The hotel is currently remodeling rooms but it is well contained to one half of one floor. Room was clean, bed was comfortable. Full breakfast included. Free WiFiMore

    4  Thank Tara M
    Response from ComfortSuitesMgmnt, General Manager at Comfort Suites Santa FeResponded 2 weeks ago

    I am pleased that you enjoyed your room and service that was given to you as we try to offer superior customer service to each and everyone of our guests. We thank you for your review as it lets us know what we are doing...More

    Reviewed 2 weeks ago

    I arrived to this hotel around 7:30. I got to the front desk, and there was a sign stating "Helping customer, be right back." I set my timer, as I've had this happen once before, and I remember it taking a long time. After 15...More

    Review collected in partnership with this hotel
    Thank ryanmT7158PZ
    Response from Tina M, Guest Relations Manager at Comfort Suites Santa FeResponded 2 weeks ago

    Dear ryanmT7158PZ, I apologize that you had a long wait at the desk. Thank you for your patience. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take...More

    Reviewed 2 weeks ago

    I remember when staying at a Comfort Suites property meant flawless impecable super clean rooms. 1.) I turned on the welcoming lights to my room as I entered and none came on. 2.) When I drew the drapes closed, they didn't!. 3.) When I got...More

    Review collected in partnership with this hotel
    Thank paulmK6958SQ
    Response from Matthew M, General Manager at Comfort Suites Santa FeResponded 2 weeks ago

    Paul, Not sure what room you was in, but I believe it was 306 and 305. I want to first start off by apologizing as you didn't receive what Comfort Suites offers.We strive for excellence and want to thank you for your review as it...More

    Reviewed 2 weeks ago

    I travel to Santa Fe regularly which began in Sept 2017. My first stay was at Courtyard across from Comfort Suite on Cerillos. I was very disappointed. I tried Comfort Suites on my next trip and now stay there every time. It is a great...More

    Review collected in partnership with this hotel
    5  Thank 463mel
    Response from Tina M, Guest Relations Manager at Comfort Suites Santa FeResponded 2 weeks ago

    463mel, Thank you for being one of our frequent guests of Comfort Suites Santa Fe Hotel. I am happy to learn that you enjoyed the value and we were able to provide you a comfortable experience. We're glad you had a good time with us...More

    Reviewed 2 weeks ago

    The General Manager left a very unprofessional Voicemail questioning my reservation dates but made sure to tell me it was past the cancellation date so I would still be charged. Also the room keys would reset all the time, it was really frustrating dealing with...More

    Review collected in partnership with this hotel
    Thank Nikki S
    Response from Tina M, Guest Relations Manager at Comfort Suites Santa FeResponded 2 weeks ago

    Nikki S, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main...More

    PreviousNext
    123456193
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$76 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Santa Fe
    • #6 Best Value Hotel in Santa Fe
    • #7 Family Hotel in Santa Fe
    • #14 Romantic Hotel in Santa Fe
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Choice Hotels, Expedia, Travelocity, Orbitz, Priceline, Hotwire and getaroom.com so you can book your Comfort Suites Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Mexico >
    • Santa Fe
    • Also Known As
    • Comfort Hotel Santa Fe ,
    • Santa Fe Comfort Suites
    Add Photo Photos
    Traveler (39)
    Room & Suite (184)
    Dining (18)
    Pool & Beach (18)
    Business Center & Event Rooms (1)
    Nearby
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    Courtyard Santa Fe
    248 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Newstead55
    January 10, 2018|
    Answer
    Response from ComfortSuitesMgmnt | Property representative |
    Yes, We have had RV's, Tour & School Buses in our parking lot without any problems.
    0
    Votes
    Naniof10
    August 1, 2017|
    AnswerShow all 4 answers
    Response from ComfortSuitesMgmnt | Property representative |
    YES, we have 5 sets of Adjoining Rooms, however both rooms need to be SUITES with 2 queen beds.
    1
    Vote
    LaverneFL
    July 12, 2016|
    AnswerShow all 3 answers
    Response from ComfortSuitesMgmnt | Property representative |
    Yes
    0
    Votes
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    123
    Room Tips
    "Hmmmmm! Stay somewhere else. The management and staff here aren't doing there jobs very well."
    Read review
    "Rooms are not always the cleanest. Check the bedding."
    Read review
    "Nice rooms, Horrible Customer Service"
    Read review
    "we were in room 208, the very best!"
    Read review
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