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TownePlace Suites San Antonio Northwest

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Traveler (75)
Room & Suite (66)
Dining (18)
Overview
Hotel website
5014 Prue Rd, San Antonio, TX 78240-1337 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from TownePlace Suites San Antonio Northwest
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)
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77
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77
52
26
8
14
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All reviewsmini kitchenstove topsix flagsaccessible roomfirst floortraveling with kidshome away from homenice propertythe general managershuttle serviceshopping and restaurantsconvenient locationbreakfast and dinnerbed was comfortablehotel is locatednice stayoutdoor pool
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1 - 5 of 177 reviews
Reviewed 1 week ago via mobile

Very friendly people. Good price, especially if you are in town for nearby medical services as we were. Their medical rates can't be beat. Kitchenette was handy. Not a fancy place but it is clean, the beds were comfortable and its in a great location.

Thank PSCinTexas
Response from DonS2770, General Manager at TownePlace Suites San Antonio NorthwestResponded 6 days ago

Thank you for the response regarding your recent stay. We are glad our hotel provided what you were needing for your stay and especially that our staff were very friendly. We hope to see you again when your travel brings you to San Antonio.

Reviewed 7 August 2018

The hotel advertises as renovated but it is only in the lobby. The vinyl floor by the door was gritty and the carpet was not clean. The next day the cleaning crew came to my room and cleaned the room. I had to call them...More

Thank Renee S
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 8 August 2018

Renee, Thank you for providing feedback form your recent stay. We will provide this valuable feedback to our team so we can improve in our service. Our market is as an extended stay hotel which does include kitchens in all rooms which provides our guests...More

Reviewed 19 July 2018

We needed something which could accommodate both sets of families close to Six Flags, and this was the most affordable we could find. Clean rooms and bathrooms with plenty of space. The amenities are also excellent, the breakfast was hit or miss, but they were...More

Thank LVSquared
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 27 July 2018

LVSquared, Thank you for choosing our hotel among the many choices you had. It is great to hear that our location and price point worked for you and that you will come back again the next time you visit San Antonio. Our breakfast team does...More

Reviewed 3 July 2018

I love hotels that offer the blackout curtains, but, this particular curtain holder did not allow for the two sides to close completely, hence there was an annoying ray of light about 4 inches in width streaming through the window :-( but, the room was...More

Thank mymexicaneyes
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 4 July 2018

Hello, Thank you for your feedback with the blackout drapes. We always strive to make sure the room is perfect and we missed this in your room. I apologize we did not catch this but am grateful that you have provided us the opportunity to...More

Reviewed 25 June 2018 via mobile

I stayed at this hotel for four days and had very bad experience with house keeping. Room was not properly serviced and had to call front desk for amenities. They have very good shuttle service and the lady driver was very helpful. Overall, except for...More

Thank Srib155
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 26 June 2018

Dear Sri, I am disappointed to read about you recent stay. I tried to find your reservation using Sri but was unable to as I wanted to zero in on who was responsible for attending to your room. We will though use this as a...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Air Conditioning
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
123
Price range
US$97 - US$124 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites San Antonio Northwest Hotel San Antonio
Location
United States > Texas > San Antonio > Northwest Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
123
Price range
US$97 - US$124 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites San Antonio Northwest Hotel San Antonio
Location
United States > Texas > San Antonio > Northwest Side
Photos
Traveler (75)
Room & Suite (66)
Dining (18)
Pool & Beach (4)
Business Center & Event Rooms (6)
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Questions & Answers
Ask a question
Raymond R
3 March 2017|
Answer
Response from Corina G | Property representative |
Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
0
Votes
Kimmi H
20 February 2017|
Answer
Response from Naima M | Property representative |
Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
0
Votes
Sydel5
25 April 2015|
Answer
Response from Daniel G | Property representative |
Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
0
Votes
Room Tips
"Away from the elevator and on the side of the hotel away from I-10"
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"in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
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"Only two entrances"
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"They do allow pets."
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