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Omni Providence Hotel

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Traveler (319)
Room & Suite (260)
Pool & Beach (43)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:LIMITED TIME OFFER
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
3,282Reviews
690Photos
25Q+A
100Room tips
Traveler rating
  • 1,692
  • 914
  • 394
  • 174
  • 109
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Popular mentions
We arrived here in September for the final 2 nights of our trip. We were given a lovely room with a nice city view. The staff were very friendly and service attentive. The hotel is connected to the Providence place mall by an indoor walkway. Our only negative comment is
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Hotel's Favorite
I booked through Expedia for a discount through my work HR department. Wasn’t sure about mixed reviews but we had great experience. The beds are great, room clean, had frig without asking, helpful bellmen and valet assistance. When my sister asked about a weird smell in the
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Response from Allison L, Guest Relations Manager at Omni Providence Hotel
Responded 20 Sep 2018
Thank you for posting a review regarding your recent stay. We are proud to read that we exceeded your expectations and that you had a wonderful stay, despite a few maintenance hiccups. We pride ourselves ourselves as hospitality professionals and we look forward to welcoming you back the next time you are in Providence.
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Room was expensive to start, and had to pay extra for internet and parking. Food was basic and very expensive. Coffee cups in room were filthy -- filled with dirt and what seemed to be animal fur. But the room was quiet and that was all I really was looking for.
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Review collected in partnership with Omni Hotels & Resorts
Response from Omni_Providence_GM, General Manager at Omni Providence Hotel
Responded 2 days ago
Dear Putney VT, Thank you for your feedback. While I am glad that your room was quiet, I apologize that you had an issue with the coffee cups in your room. We take this type of issue very seriously as this is certainly below our standards. Your experience has been shared with our entire housekeeping team as we do not want it to be repeated again. While there is a fee for parking at our hotel and other hotels in downtown Providence, we offer two options- Valet which is currently $32/overnight with in and out privileges and Self-Park at the attached Convention Center garage which is less expensive but offers no in and out privileges. Guests that sign up for our Select Guest program receive complimentary Wi-Fi. There is no fee to sign up and you can do so at check, in your guestroom or before you arrive at the hotel. During your second stay and beyond, you will receive complimentary morning beverages delivered to your door and host of other value added benefits. I apologize for the issues that you experienced during your stay and appreciate your bringing them to my attention. Thank you for choosing the Omni Providence Hotel.
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I fully recommend it! You will enjoy it a lot! Excellent location and great experience for the money you pay. Very nice people and close to very good restaurants and the Providence Shopping Mall. Try it!
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My 4 year old and I stayed at the Omni last night. The hotel was beautiful but the best part was it’s location. Connected directly to the Providence Place Mall by an indoor footpath, the Omni Hotel offers easy access to all things fun without having to leave the building. While
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Response from Omni_Providence_GM, General Manager at Omni Providence Hotel
Responded 1 week ago
While I am glad that you thought that our hotel was beautiful, liked our location, enjoyed our connectivity to the Providence Place Mall and thought that our staff was friendly, I am deeply disturbed by the lack of rest that you and your 4 year old had while staying at the hotel. I apologize about this experience and would like to have further follow-up with you regarding your stay at your convenience. I am glad that you did otherwise enjoy your time but we strive for a perfect experience for our guests and that is what you and your 4 year old deserved. Thank you for your feedback and for choosing the Omni Providence Hotel.
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Room 517
Room 517
Bathroom, Room 517
Room 517
Professional photo exclusively commissioned by TripAdvisorOmni Providence Hotel
The Deluxe King Room at the Omni Providence Hotel
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I chose to valet park for the convenience, most especially because this property is downtown. Why fight for parking especially if you have places you need to be.
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Approximately $16
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Approximately $16
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Guests must be 21 years of age to rent a room.
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None of the rooms have jacuzzi's or hot tub.
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"higher floors,back rooms for less noise from the street."
"Stay away from the 8th floor if you have any allergies"
"Stay elsewhere"
"Upper levels have best views - lower levels are blocked in by buildings."
"Ask for a room in upper floors. You are in a downtown and it can be loud."
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PRICE RANGE
US$146 - US$384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin providence hotel providencewestin providenceprovidence westin
FORMERLY KNOWN AS
The Westin Providence
LOCATION
United StatesRhode IslandProvidence
NUMBER OF ROOMS
564
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