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All reviewsclub levelnight managerstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotfront desk staffsandia mountainsthe general managerbed was very comfortablebusiness centernew mexicoballoon fiestaroad tripuptowndamen
I recently booked two adjoining rooms for a weekend staycation with six girlfriends here. Rebecca took good care of us and assigned us two comfortable rooms where my friends and I could spend a beautiful weekend. The rooms were clean, neat, and had everything we...More
We stayed two nights in the Sheraton Uptown to visit family and friends. The hotel is conveniently located and close to the Coronado Center and ABQ Uptown. The staff was very friendly and helpful, very pleased with the service. We stayed on the sixth floor...More
Thank Dennis G
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded January 16, 2018
I'm pleased to read that our location and service received your thumbs up! I will pass on to our housekeeping and engineering staff your kind words about our fitness center. Both departments take great pride in ensuring this amenity is both clean and...More
Recently traveled on business to Albuquerque. I changed my reservation several times, because someone else booked my travel, changing the original plans. The hotel staff accommodated by not making me change rooms. I was quite ill and the trip, due to that was a bust....More
Nice room, spacious, we stayed on the club floor. Pool was awesome, they serve food by the poolside. Hot tub was great.
Proximity to simple eats - we ate at Chile's - parking was free which was nice.
Overall nice place for a short stay
I stayed four nights. I had to ask to be moved from the first room I was given because the carpet was so dirty in large areas. The carpet being old and outdated is understandable, but it was visibly gross. Second room was a little...More
Response from RebeccaBejcek, Night Operations Manager at Sheraton Albuquerque UptownResponded 1 week ago
Thank you for taking the time to share your valuable feedback with us. I want to sincerely apologize for the condition of the rooms that you were in during your stay with us. We certainly have not lived up to the expectations that...More