Salt Lake Marriott Downtown at City Creek
75 South West Temple, Salt Lake City, UT 84101
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Room & Suite (150)
Dining (35)
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Avg. ₱10,820 /night, 10/12 - 10/13
₱24,559
per night
₱16,115
per night
₱7,671
per night
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4.0
#20 of 78 hotels in Salt Lake CityLocation
Cleanliness
Service
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Our inviting hotel captures Salt Lake City's love for nature and the discerning traveler's desire for modern style. Take some time to relax at Destinations Lounge, where high ceilings, cozy seating, and modern décor create an inviting space to connect with free Wi-Fi or over cocktails and craft beers. The Salt Stone restaurant offers all-day and in-room dining. A state-of-the-art gym has separate rooms dedicated to cardio and weights with modern equipment. Prepare for your Salt Lake City adventure with a steaming cup of Starbucks® coffee and freshly made treats. After a day exploring downtown SLC, relax in our comfortable guest rooms featuring amenities you’ll love and inspiring views of the city or mountains. For an even more enjoyable experience, upgrade to a Concierge Level room with Lounge access. Whatever your passion, we’ll help you find it.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Car hire
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, Spanish
Location
75 South West Temple, Salt Lake City, UT 84101
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Salt Lake City Intl Airport
7.6 km•
See all flights
Ogden Municipal Airport
48.7 km•
See all flights
Rental Cars
91 Restaurants
within 0.5 kilometers
Reviews
4.0
968 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Salt Lake Marriott Downtown at City Creek garners approval for its prime downtown location, affording guests easy access to nearby dining and shopping options. While the hotel's service is generally lauded for professionalism, a few guests have noted room service inconsistencies. The renovated rooms receive compliments for their stylish decor, comfort, and cleanliness.
Although the hotel's modern atmosphere is appreciated, opinions on value diverge, with some guests encountering unexpected charges. Despite the lack of a pool, many find the hotel's offerings commendable.
Location
Central
Atmosphere
Stylish
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
My wife and I had to travel through SLC both ways on our trip to CO Springs and we stayed at the Marriott Downtown at City Creek (both going and coming). While everyone is dealing with COVID-19 right now and that impacts the services that every business can offer, the team at this property did an extraordinary job of making us feel at home. From Isabelle at the front desk when we arrived to Shyam and Jill, everyone made us feel at home. We enjoyed dinner in our room with a nice bottle of wine - hard to call that roughing it. The location is terrific for a walk around downtown (the mall is closed, however) and the room was clean, comfortable and sported a killer view of the temple and capital. Highly recommend.
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Room Tip:Â Higher floor has awesome views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With a new family arrival, we made a trip to Salt Lake. With some precaution due to COV-19, I booked Marriott as I have used them for 30 years of business and pleasure travel. Also, there measures to maintain their property's cleanliness and great service confirmed my thoughts.
The hotel is pristine and clean from top to bottom. The facilities and staff are prepared and ready for guest. The front desk staff was very friendly and engaging. Marriott has made accommodations for food and other services impacted by the current situations.
I'd highly recommend this location as the current health conditions subside.
The hotel is pristine and clean from top to bottom. The facilities and staff are prepared and ready for guest. The front desk staff was very friendly and engaging. Marriott has made accommodations for food and other services impacted by the current situations.
I'd highly recommend this location as the current health conditions subside.
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Date of stay: May 2020
Value
Location
Service
Room Tip:Â High floor and west facing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Tom at reception was so friendly and thorough at check in. He had read my notes and did indeed give me a quiet room on a high floor with a view. I really appreciate that kind of service at a hotel. But note: No one answers if you try to call down to the front desk on the room phone.
The beds and pillows are great. The halls are quiet at night. And the view was so enjoyable because of the huge window that took up almost the entire front wall of the room. I loved it, especially at night. The room temp was regulated by an old thermostat on the wall which I like because I can turn the noisy fan off. The frig was clean and quiet. Once you figure out how to use the shower controls, it's a great shower. No tub though. That's a shame.
The down side was not being able to request a kettle to heat up water. There was a pretty beat up coffee maker with horrible packets of "coffee" that wasn't drinkable. You get two paper cups to last you 3 days because there is no daily housekeeping service anymore. I paid $6 for an espresso beverage at Starbucks in the lobby once.
But the comfy beds, the nice Salt Stone restaurant and the high floor room view made my stay very pleasant. I would go back.
The beds and pillows are great. The halls are quiet at night. And the view was so enjoyable because of the huge window that took up almost the entire front wall of the room. I loved it, especially at night. The room temp was regulated by an old thermostat on the wall which I like because I can turn the noisy fan off. The frig was clean and quiet. Once you figure out how to use the shower controls, it's a great shower. No tub though. That's a shame.
The down side was not being able to request a kettle to heat up water. There was a pretty beat up coffee maker with horrible packets of "coffee" that wasn't drinkable. You get two paper cups to last you 3 days because there is no daily housekeeping service anymore. I paid $6 for an espresso beverage at Starbucks in the lobby once.
But the comfy beds, the nice Salt Stone restaurant and the high floor room view made my stay very pleasant. I would go back.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amid the current economic calamity, the staff at this hotel gave me an executive room on the top floor and food/drink options in lieu of what has been removed from the room due to health concerns. It is a beautiful facility in a prime location with close access to light rail from the airport. The room was comfortable and windows kept out street noise. Highly recommend as the staff was so gracious and friendly.
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Date of stay: April 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent a very nice three nights at the Marriott Downtown in early October. The positives: location is very convenient for all things at Temple Square (if that’s what you’re interested in), shopping at City Creek and a number of restaurants; the room was clean and beds were comfortable; we didn’t have many encounters with staff, but they were all pleasant. However…the bathroom was really small and definitely is showing signs of age/wear. We had to call to find out that housekeeping was only provided every three days but someone did come up right away when we asked for more toiletries. There’s a lot of construction in the downtown area, so also be prepared for the related noise.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Oct 8, 2021
Good morning na07950, thank you for staying with us and completing a review we love the feedback. I'm sorry you were not informed of the housekeeping, we are getting that changed as soon as possible and will go back to daily service. As we can't do anything about the size of the bathroom we are starting some upgrades in the bathroom next week. Again thanks for the feedback, have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very good venue if you are attending an exhibition at the Salt Palace (straight across the street).
Hotel was a little tired, rooms (aside from state of the art TVs) and in need of a 21st century make over, but friendly staff across the building made up for that. (Although overeager Housekeeping staff knocking for room cleaning at 08.30am may be a little too early for those who like a little lie in!
Bar service is very good and staff there very welcoming and keen to offer tips of the area.
Breakfast in the restaurant is a little stale in terms of food options but also decor.
Would recommend due to proximity but the new Hyatt Regency across the road may spur Marriott into rejuvenating some of the rooms.
Hotel was a little tired, rooms (aside from state of the art TVs) and in need of a 21st century make over, but friendly staff across the building made up for that. (Although overeager Housekeeping staff knocking for room cleaning at 08.30am may be a little too early for those who like a little lie in!
Bar service is very good and staff there very welcoming and keen to offer tips of the area.
Breakfast in the restaurant is a little stale in terms of food options but also decor.
Would recommend due to proximity but the new Hyatt Regency across the road may spur Marriott into rejuvenating some of the rooms.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from agnes taualo, Guest Services / Front Office at Salt Lake Marriott Downtown at City Creek
Responded Jan 27, 2023
Good day Heartsease21, thank you so much for taking the time to share you feedback with our team. Thank you for taking the time to mention our friendly staff in your survey. We are so sorry you were woken up so early by our team, we have shared your feedback with our leadership team. We take every survey as a learning opportunity to improve our services and hotel. We do hope our rooms renovation project scheduled for 2023 will enhance our guest experience. Thank you once again for your feedback as we continue to strive towards excellence. We appreciate you and thank you so much for staying with us. We hope you will grant us any future opportunity to host any travels back to Salt Lake. Sincerely, Agnes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Normally when I stay in Salt Lake City I stay at the Grand America, which is wonderful. This trip I decided to try something new since City Creek shopping center, right next door to the Marriott, is fun. I knew I was in trouble when I self-parked in the underground garage which was dark and creepy. The hallway to my room was dark, worn, and old looking. The room itself looked like it hadn't been renovated in 20 years. I immediately went back to the front desk and checked myself out drove a mile to the Grand American, which fortunately had one last room available. The crazy thing is it's only moderately more expensive than the Marriott but is seriously at least 2 stars better.
To their credit the person at the Marriott front desk was very nice and accommodating and refunded my room charge completely.
To their credit the person at the Marriott front desk was very nice and accommodating and refunded my room charge completely.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was here for a conference.
This Marriott property needs an overhaul. The rooms are old, falling apart, have old hair dryers that barely work, and the shower was a hot mess.... the shower knobs nearly fell out of the wall and the hot/cold knobs on the sink had broken metal which poses a safety issue.
In 3 days, the room was never serviced.
The conference accommodations were good!
This Marriott property needs an overhaul. The rooms are old, falling apart, have old hair dryers that barely work, and the shower was a hot mess.... the shower knobs nearly fell out of the wall and the hot/cold knobs on the sink had broken metal which poses a safety issue.
In 3 days, the room was never serviced.
The conference accommodations were good!
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from marriottslc, Front Office Manager at Salt Lake Marriott Downtown at City Creek
Responded Jan 13, 2020
Julia, Thank you very much for your feedback to our hotel, I want to let you know that we take this very seriously. I am very sorry that you experienced so many issues with your room! This is certainly not up to standards. I have passed this along to our housekeeping & engineering teams for improvements. I am glad that your conference went well! We hope to serve you again if your travels bring you back to Salt Lake. Sincerely, Matt Front Office Supervisor 801.531.0800
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was great - connected to mall and convention center. Had most exceptional experience with bellman Chris. I lost my AirPods in my room. Chris went to the laundry room in the hotel and with his hands went through every set of sheets looking for them. I told him to give up 100 times and he wouldn’t. What a special person. He found them!!
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure794958, Manager at Salt Lake Marriott Downtown at City Creek
Responded Mar 6, 2020
Dear Guest, Thank you for your review and glad to know that you were well looked after by our associates especially Chris. Our associates are an absolute asset for us ! Hope to be of service again and thankyou for choosing Marriott at City Creek as your destination home ! Kind Regards, Shyam Krishnan Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, I'm a little surprised by all of the negative reviews. I personally found the hotel to be quite beautiful. The staff is amazing, and went out of their way to give us a good experience. The breakfast buffet is fantastic. One thing you need to know that you may not see posted elsewhere is that the fitness center is located off site. It is several blocks away. That's the downside, but the upside is that it's actually a really nice facility. More of a complete gym than a typical Hotel Fitness Center. Also, the hotel is located in a very safe, beautiful area and I felt very safe walking to the fitness center even at 5 am. The hotel is located right across the street from the conference center so it's an easy walk. If you are attending an event at the conference center, or just staying in the general area, I would highly recommend this hotel. Just be aware of the long hike to the fitness center if you are planning to use it, and bring sweatpants if it's cold outside.
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure794958, Manager at Salt Lake Marriott Downtown at City Creek
Responded Mar 5, 2020
Dear Guest, We really appreciate the time you took to write such a positive detailed feedback on your stay with us at Marriott Downtown at City Creek. Thank you for appreciating the services from our associates and glad to know you liked our breakfast buffet and the fitness center option . Please ask for me on any future visit, and will be a pleasure to personally meet you and say thank you ! Kind Regards, Shyam Krishnan Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good day, yes we have a $25 per day incidental authorization upon check in. If it is not used, it will take about 3-5 business days for that to fall off.
There is a concierge at the hotel. My guess is that there is no nanny service through the hotel.
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PRICE RANGE
₱10,076 - ₱21,124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott salt lake city downtown hotel salt lake city, salt lake city marriott
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
510
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingSALT LAKE MARRIOTT DOWNTOWN AT CITY CREEK - UPDATED 2024 Hotel Reviews & Price Comparison (Salt Lake City, UT) - Tripadvisor
Frequently Asked Questions about Salt Lake Marriott Downtown at City Creek
Which popular attractions are close to Salt Lake Marriott Downtown at City Creek?
Nearby attractions include Mormon Tabernacle Choir (0.3 km), The Tabernacle (0.3 km), and Church History Museum (0.3 km).
What are some of the property amenities at Salt Lake Marriott Downtown at City Creek?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Salt Lake Marriott Downtown at City Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Salt Lake Marriott Downtown at City Creek?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Salt Lake Marriott Downtown at City Creek?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Salt Lake Marriott Downtown at City Creek?
Conveniently located restaurants include Eva's Bakery, Siegfried's Delicatesan, and Bambara Salt Lake City.
Are there opportunities to exercise at Salt Lake Marriott Downtown at City Creek?
Yes, guests have access to a fitness centre during their stay.
Is Salt Lake Marriott Downtown at City Creek located near the city center?
Yes, it is 0.8 km away from the centre of Salt Lake City.
Are any cleaning services offered at Salt Lake Marriott Downtown at City Creek?
Yes, dry cleaning and laundry service are offered to guests.
Does Salt Lake Marriott Downtown at City Creek offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Salt Lake Marriott Downtown at City Creek?
The staff speaks multiple languages, including English and Spanish.