Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#56 of 78 hotels in Salt Lake City
Location
Cleanliness
Service
Value
See why so many travelers make Comfort Inn Downtown their hotel of choice when visiting Salt Lake City. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travelers like you.
Given the close proximity of popular landmarks, such as Vivint Smart Home Arena (0.8 mi) and Joseph Smith Memorial Building (0.8 mi), guests of Comfort Inn Downtown can easily experience some of Salt Lake City's most well known attractions.
Rooms at Comfort Inn Downtown provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.
In addition, while staying at Comfort Inn Downtown guests have access to a 24 hour front desk, a concierge, and a coffee shop. You can also enjoy a hot tub and free breakfast. Need a place to park? Free parking is available at Comfort Inn Downtown.
Salt Lake City has plenty of sushi restaurants. So when you’re here, be sure to check out popular spots like Takashi, Benihana, and Sapa Sushi Bar & Asian Grill, which are serving up some great dishes.
Should time allow, Temple Square, Clark Planetarium, and Salt Lake Temple are some popular attractions that are within walking distance.
At Comfort Inn Downtown, your comfort and satisfaction come first, and they look forward to welcoming you to Salt Lake City.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I recently spent a week (second week of April) staying at this property and knew when booking it that I had to keep my expectations in check. The location was great for access to the car rental agency, airport and downtown locations I planned my week around. There is a Denny's, McDonalds and a killer good Mexican restaurant all with in a block or two. The property is worn and dated but all common areas are clean and without any musty or overpowering smells. The rooms are surprisingly large and I was quite comfortable with my bedding and pillows. The unfortunate thing was that during my visit they were unable to provide any air conditioning as their system was still set for winter. After returning to my room on the second day and finding it at 85 degrees I had to discuss options with the desk. They were very understanding and were able to move me to a cooler room that I was able to deal with after buying a fan from the local Walmart. I did note that the toilet paper holder was askew and partially pulled from the wall. The metal towel holder had at one time been ripped from the wall and reinstalled without any concern for the resulting sharp edges from the resulting damage. My smoke detector was not mounted to the ceiling but instead resided on the shelf inside the closet. For me these were all little things, excepting for the air conditioning, and inconveniences I could handle. If my wife had been with me the place would not have worked and I felt for those guys that were checking in with their female partners. This is basically one of those places where traveling construction crews utilize (at least during my stay it was). The staff is friendly, accommodating and left working with what they have do deal with the best they can. I almost got what I expected when booking this chain, however I have had excellent past stays at other Comfort Inn locations. Salt Lake City is very easy to maneuver and knowing that now, I would not hesitate to look for a better stay a little further from the central city. Would I stay again? Only by myself and on a tight budget. It was not terrible, unsafe, or dirty and did what I needed - just don't expect too much with the price.
Read more
Date of stay: April 2022
Value
Rooms
Service
Room Tip:Pick second floor on the street side. Its on the shady side, not too noisy, and nicer view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. It was so great having you stay here with us. Please come back and see us again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had some trials when we first checked in due to a recent power outage in the area. There was also a fire alarm that went off immediately after we got to our room. The AC wasn’t working the first evening, possibly due to the outage also. When we talked to the front desk the next morning, they were very accommodating with giving us a discount off our room. Rooms are large, but basic, and could use an update. However, it was the most comfortable hotel bed that we have slept in this past year, and we have traveled a good deal.
Read more
Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. I am sorry about the power issue during your stay. This was an very unfortunate event for all of us here. I hope you will consider staying with us again in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a couple of nights over Christmas. A really good option at a decent price. Good sized rooms, comfy beds, plenty of parking spots, better than usual continental breakfast (sausage and egg). Good location for visiting city sights, 5 mins by car or a half hour walk. Safe area. Solid choice.
Read more
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is easily the lousiest worst hotel I have ever stayed in, and I've been to hundreds. I should have my head examined for not checking better before booking. It is a run-down, very old, and cranky hotel. Everything should have been updated 15 years ago, from the carpets that cover it, to the beds that you need a ladder to climb on, the shower gets clogged after 2 drops of water, and the list goes on and on. But the worst is that for the 4 nights we were there - not even once was the room cleaned or the sheets/towels were replaced, even after we asked The answer we got was that they are understaffed (OK, if you're understaffed why are you charging more than $200 per night?).
Read more
Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. We strive each and every day to do our best and have failed this time. I want to thank you for brining these things to our attention. Please accept my sincerest apology. I hope you will consider giving us 1 more chance to prove to you what a great hotel we really are.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was so nice! We found it by accident at the last minute as we were driving and the Google directions were WRONG. Apparently, there are 2 hotels with this same name and we went to the wrong one. I was worried because the first one we went to was super nice and I thought we would end up at a crappy one. I am glad I was wrong, because this place was just so nice. The lobby was so lovely and well decorated. The front desk guy was super nice and helpful. They have a little snack/drink area inside the lobby in case you forget something. They gave us a 1st floor room very close to the ice machine, which was convenient. There are multiple exit doors so you can get to your car very easily. The room was large, the beds were a little squeaky, but comfortable. They provided plenty of clean pillows, towels and washcloths. The room décor was nice and updated and the floors had carpet, which I like. There was plenty of space to put our luggage and belongings. The sink was large, new and clean. The bathroom was a good size and also very clean. They even had a nice fitness room and a swimming pool. I didn’t use either of them, but they sure looked well maintained. It was very quiet here, I didn’t hear people showering or coughing or slamming doors. We had a lovely view of the street from our room, which was fine with me; it was something interesting to look at. They did provide a small breakfast, but we ate out so I did not get to try it. There are some places to eat within walking distance, which is nice. For the price, I felt I got a good deal because the hotel we stayed at the night before was the same price and not nearly as nice. I would definitely stay here again.
Read more
Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip:First floor rooms are convenient & south side is away from the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you so much for your kind words. Please come and see us again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst hotel I have ever stayed in, read the reviews and go somewhere else. We had to make a sudden change of plans and I unfortunately booked this hotel without doing much research. I figured that I had always had good experiences at Comfort Inn so it should be fine. Boy was I wrong! After a long drive we were given our room key and when we opened the door, the room was trashed. I went down to let them know and the GM apologized and said the system does not tell them whether a room is cleaned or not?? She gave us another room that she said that she personally checked. Walking into the room it smelled musty and the air conditioner was very loud but we were so tired we decided to not make an issue. The bathroom was disgusting, I have never seen stains like that on a tile floor. The place was dirty! dust covered everything. The tub spout was not connected to the wall revealing the piping. To top it off, we are sitting in the room having dinner and we hear the door click, in walks a woman with her bags, she was a surprised as we were. She said that this is the room that the front desk gave her, we had a laugh and she went back downstairs. What isn't funny is the fact that the front desk gave access to a room that someone was already in creating a safety hazard for the guests! Maybe their system does not tell them that a room is already occupied (sarcasm). Needless to say, I would never stay at this hotel again!
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. We strive each and every day to do our best and have failed this time. I want to thank you for brining these things to our attention. Please accept my sincerest apology. I hope you will consider giving us 1 more chance to prove to you what a great hotel we really are.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was worried about my dog and toddler stepping into all the broken glass around the main entry and parking area along with all the hundreds of cigarette butts. Told the front desk guy (afternoon of aug 23) and he didn’t seem concerned. When I left the next day all the brown glass was still all over around the main entry way and all the cigarette butts.
I was shocked at the condition of the room 156 we were given, no deadbolt at all on an exterior facing room and the door has clearly been kicked in and doesn’t even shut all the way. I understood I chose an exterior room but I incorrectly assumed I still would get a clean and safe room.The closet door has holes and my toddler almost got splinters. The room reeked of cigarettes so bad! Just was disgusting. I’m so glad I switched rooms.
As a single female traveling with my 2 year old it was really hard to switch all my luggage by myself. The guy at the front desk was not helpful and didn’t offer me a new room at first but I told him, hey I will take a double queen and then he said he had one. He NEVER wore a mask which I understand is/was current utah regulations at the time, but come on, this is an international destination near an international airport and your employees don’t wear masks??! Hello did you see the new CDC guidelines. As a company it’s an easy fix right there. The new room was super clean but also had a broken drawer handle and broken window and hole in the closet door too. But at this point I was exhausted and needed to feed my child dinner and could not keep switching rooms so we stayed. I’ve stayed at other comfort inns and never had such an experience. Please do not rent rooms to people without working deadbolt doors, especially exterior facing. I’m sure this is a violation of codes. I’m not an overly picky or demanding traveler and have traveled internationally in many countries and all over the world and know what is ok and what’s not. This was horrible.
Read more
Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip:Do not pick an exterior room. They have not been remodeled yet and are disgusting. The interior...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. We strive each and every day to do our best and have failed this time. I want to thank you for brining these things to our attention. Please accept my sincerest apology. I hope you will consider giving us 1 more chance to prove to you what a great hotel we really are.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was forced to downgrade rooms in the middle of my stay because there was supposedly some sort of a leak in the heating system. The heat and cable tv initially didn't work in the new room and there was food in the refrigerator that was left over from a previous guest. Part of the ceiling was falling down in the 1st floor hallway at one point. I was promised free points and/or a free night stay at any choice hotel moving forward because of all of this, but naturally those points never showed up in my account. I would not recommend this hotel in any way.
Read more
Date of stay: December 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. We strive each and every day to do our best and have failed this time. I want to thank you for brining these things to our attention. Please accept my sincerest apology. I hope you will consider giving us 1 more chance to prove to you what a great hotel we really are.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not stay at this hotel. After checking in, the ac in our room wasn’t functioning. We were given another room. After returning home from our vacation we discovered that we were charged for two nights instead of the one night we reserved and stayed. We contacted the manager who said that we extended our stay. We informed her that her information was incorrect, even offered to show documentation of the following two nights reserved and stayed 300 miles away. She became rude, unprofessional and hung up the phone. Refused to answer future calls to resolve this issue. We want the incorrect charge to be refunded. We’re contacting the better business bureau and our credit card company. Save yourself a big and expensive headache and stay elsewhere! Carol Sargent
Read more
Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, Owner at Comfort Inn Downtown
Responded Dec 9, 2022
Thank you for your review. We strive each and every day to do our best and have failed this time. I want to thank you for brining these things to our attention. Please accept my sincerest apology. I hope you will consider giving us 1 more chance to prove to you what a great hotel we really are.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this hotel. Only one staff member on duty in the evening. The showers are lukewarm at best, television doesn't work, and had to wait 30 minutes at front desk (along with 2 other people waiting to check in) before the sole employee appeared. Only one person on duty in the entire hotel in the evening. Amazing. I sincerely can't remember staying in a worse hotel.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip:Do not book a room with an "external door" opening onto the parking lot, like a motel. Get an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gage Rossman, General Manager at Comfort Inn Downtown
Responded Mar 8, 2023
Thank you for your review. I personally want to thank you for the feedback as it is very important to listen to what guests have to say. I will be sure to let my management team know about your feedback. Again i am very sorry you did not enjoy your stay here with us. We strive each and every day to do our very best and have failed this time. I hope in the near future you will give us another chance for us to show you what a great hotel we really are. Please accept my sincerest apology.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It has been over a month since I stayed there. I'm sorry to say... I have no idea... if they are finished. When I was there... it was a dump!
Good luck...
Just to clarify Mrs O_5's comment about beer and wine, I just called the hotel because we didn't know about a beer and wine reception when we were there. The reason is that the front desk said the beer and wine reception is only Tuesday through Thursday evenings. Didn't want you to be expecting that perk if you were there on another evening, as we were.
There are more places to choose from in the Salt Lake City area.
PRICE RANGE
₱5,793 - ₱7,628 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn downtown hotel salt lake city
LOCATION
United StatesUtahSalt Lake CityDowntown
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
