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We stayed at the Fairmont Kea Lani for our March break vacation and couldn’t be more pleased. The property was incredible, rooms were spacious and convenient to pools and the beach but the best part was the staff. We met some of the nicest people...More
The hospitality and level of service at the Fairmont Kea Lani is exceptional. Once you stay here, staying at many other hotels will feel like moving from first class to economy... They upgraded us to an oceanview suite (woohoooo) because we are President's Club members...More
9 Thank Ryan W
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded January 8, 2018
Aloha, Ryan W, and thank you the fantastic review of your recent stay! I’m thrilled to hear that you felt the level of service you received was “first class” that is quite a compliment. We strive to deliver truly phenomenal guest experiences and it brings...More
From the beginning to the end, our stay was just amazing!
Our room with ocean view was clean and very comfortable.
The resort is beautiful, employees are very welcoming, special mention to Nannette, the bartender at KO restaurant. She is a true Fairmont star: welcoming,...More
We spent 7 nights here, and from the moment we stepped out of the cab until our final departure, every single employee we interacted with offered incredible service. From the bell desk to the front desk to restaurant employees, all were top-notch. The pools are...More
The people at the Fairmont are amazing. They totally get the importance of an outstanding customer experience. We were treated extremely well by EVERYONE from the maids to the front desk to the bartenders. Just outstanding.More
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1 Thank Tom W
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 2 days ago
Aloha Tom W! What a truly phenomenal review! It is a pleasure to read that your recent Maui vacation at Fairmont Kea Lani was so special - "The best in the business" says it all! Our staff takes great pride in creating remarkable memories for...More