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555 Kaukahi Street, Wailea, Maui, HI 96753-5469
23 people are viewing this hotel
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Traveler (1292)
Room & Suite (381)
Videos (5)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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About

#1 of 9 hotels in Wailea
Location
Cleanliness
Service
Value
2022 Travelers' Choice Best of the Best

Hawaii's only Relais & Chateaux, Hotel Wailea extends across 15 ultra private acres overlooking the sea, with 72 luxury one bedroom suites-each reminiscent of a chic private beach house with large ocean-facing lanais. The epitome of a romantic sanctuary, Hotel Wailea is designed for couples seeking relaxation away from the beachfront crowds, celebrating a special event with award-winning food and wine, or simply escaping to enjoy the beauty of Maui.

This exclusive and ultra-private hotel is a 2-minute drive or 10-minute walk to the beach.

“Top 500 Hotels in the World”, Travel + Leisure World’s Best Awards 2021

“Top 50 Hotels In The USA”, Us News & World Report 2020

“Top 100 Best Hotels in the World”, Travel + Leisure World’s Best Awards 2019

“#1 Resort in Hawai’i”, Conde Nast Traveler Reader’s Choice Awards 2018

“Top 10 Restaurants in Hawaii”, Opentable Diner’s Choice 2018

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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Free shuttle or taxi services
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Yoga classes
Fitness classes
Personal trainer
Restaurant
Breakfast available
Special diet menus
Poolside bar
Diving
Hiking
Snorkeling
Windsurfing
Fishing
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
Adults only
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Kitchenette
Flatscreen TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Spanish, Japanese
1902Reviews74Q+A100Room tips
Traveler rating
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Most Recent
Jodi Baxter wrote a review Yesterday
11 contributions5 helpful votes
My husband and I have stayed here several times and our favourite stay was for our honeymoon. This is by far the best hotel on the island for romance, relaxation, restoration, incredible sunsets and bailouts food and cocktails. It is a short shuttle to the beach and you will be surrounded by a tranquil and luscious ambience throughout the property. Highly recommend!! Simply the best!! On my most recent trip to the island last week, I enjoyed dinner with friends in the hotel bar, the Birdcage, several times. The view of the sunset from here is unbeatable and everything on the menu is delicious. We will be back next year!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Samantha Y wrote a review Jul 2022
Oakville, Canada4 contributions5 helpful votes
Hotel's Favorite
So fortunate to have been able to experience this world class hotel on beautiful Maui. The staff was exceptional, the views breathtaking, the food delicious, the cocktails exquisite! We loved the luxury shuttle available at a moments notice to pop us down to the beach, shopping and restaurants, but were always happy to escape the business of the beachfront and return back to the exclusive, cool vibes of hotel Wailea. Chic decor, a great music vibe and the most stunning sunsets - there is no better hotel in Hawaii for a couples escape, a girls trip or an adult family vacation. We are already planning our return. Thank you to all of the incredible staff who made us feel truly special!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 13 Jul 2022
Thank you for your excellent comments and 5 star review. I will share your thoughts with our entire team. We are all so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hucktheresa wrote a review Jan 2023
Palm Beach Gardens, Florida179 contributions28 helpful votes
+1
Great drinks , beautiful spot , my wife and I went there from four seasons because we heard Corwin was the new bar manager there. He’s awesome , had appetizers and tremendous drinks. Go !! Dinner is great as well at the Restaurant, make a night out of it , do not miss the Birdcage
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 3 days ago
Thank you very much for your excellent review of The Birdcage. We are happy to hear that you both enjoyed yourselves thoroughly. I look forward to welcoming you back in the future! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LP wrote a review Jan 2023
Nanaimo, Canada2 contributions2 helpful votes
When we pulled up with the car, we were guided inside to check in. We paid through Amex platinum, so we were eligible for an upgrade , which they said there wasn't one available. Once we checked in, we unloaded our stuff to the curb, no help in sight, then waited for 15 mins for someone to appear to help us get our bags to the villa. Villa was nice but barely had an ocean view like the website describes. Room was clean, the snacks they have for you they don't replenish. There were tons of sugar ants everywhere which I understand we are in a special climate and you can't have a total bug free environment. Breakfast was slooooow. They are extremely short staffed which made breakfast to be a long event in the morning. I waited longer than expected just for a coffee each day. Only on the 3rd day did we actually get a spoon with our coffee. The food was not a 5 star standard. Not once was my coffee topped up, I had to find someone each time and ask to have more coffee. Food wasn't amazing, I ordered something different each day and wasn't impressed. Eggs were always made hard even when asked for over medium. Lots of strange syrups and sour jams were applied to the pancakes which made everything soggy and off tasting. People state they were ok with being away from the beach but I disagree. I've stayed at the Fairmont and the Four Seasons, it is much nicer to be at the beach. I thought because of so many people reviewing they were ok with a ride to the beach I would be too, but it's a lot nicer to walk a few steps to the beach rather then flag down a ride each time. We ate one evening at the Restaurant and it was ok. It didn't blow me away like other reviews stated. For 400 dollars for two of us I would have expected gourmet and it wasn't there for us. Pros are the hotel has a beautiful property, nice spacious clean rooms. Cons are the distance from the beach, view isn't what I'd hoped for, short staffed, food sub par. I would probably opt for the Fairmont or Four Seasons for our next stay. My experience wasn't what I hoped for.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie H wrote a review Jan 2023
Sonoma County, California90 contributions89 helpful votes
We just returned from a week at Hotel Wailea and there are SO many wonderful things to say about this property. We have stayed at other (much larger) hotels in Wailea for a number of years. We loved the boutique feel of this property and the adults only policy. Generally, nothing is too crowded - including getting chairs at the pool anytime of day. The gym is well outfitted and not crowded. We were originally on the 1st floor and asked to move to a 2nd floor room (only 2 floors in each building). The hotel was very responsive and moved us the next day. I would request a 2nd floor room for our next stay. Plenty of room and a great kitchenette - they are like mini apartments. As a side note: The beds and pillows IMO are the most comfortable of any hotel ever. My Husband concurs! The valet staff is amazing! They will take you to restaurants, beach or to run an errand anywhere in the immediate area - all upon request. If it's a dinner, you just call when ready to be picked up and they'll head down to you immediately. We didn't rent a car - just took Uber for longer car trips. The food within the entire property is excellent. The Restaurant for breakfast and dinner, to the bar (Birdcage) to the pool area. You will not have a bad meal. Our many thanks to Derrin, Leah, Lynn at the restaurant and James the talented and fun pool bartender! There are many more names I neglect to mention that I do not know but EVERYONE was helpful, responsive and pleasant. We'll return for sure.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Maui is becoming more expensive every year. We found this hotel was reasonable priced compared...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 3 days ago
We are so pleased that you enjoyed your stay with us so much, and thank you for the excellent review. I am especially honored by your mention of our attentive staff. This is the highest priority for us, and I am so glad that you took advantage of everything we have to offer you. We look forward to welcoming you both back for your next romantic escape! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explore553205 wrote a review Jan 2023
14 contributions1 helpful vote
+1
Incredible room, food,drinks, and service! Impeccable hotel in every way. The treehouse private dinner was the best culinary experience we’ve ever had! Chef Krista and Christopher blew us away with a culinary and wine feast. Loved the live music in the birdcage area. Perfect location and easy car service to beach and area restaurants and shopping.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 3 days ago
Thank you so much for your inspired words and excellent feedback. I am so pleased that you both enjoyed your stay and the Treehouse dining experience so much and will pass along your comments to our entire staff. We hope to have the pleasure of welcoming you back to Hotel Wailea one day. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karina wrote a review Jan 2023
1 contribution1 helpful vote
+1
From the moment we arrived we were treated with such warmth. The valet welcomed us with leis and throughout the stay the valet team gave us great recommendations. The valet team was always available and the driver even waited while we made a quick run to store before the beach. Checking in with Natalia was a breeze, she showed us where to find the pool and the breath taking gym. Side note I wasn't planning on exercising during the trip but the view was so amazing from the open air gym I absolutely had to. We were getting married so the team sent us up a bottle of champagne when we arrived and it was a perfect start to our time in Maui. Our first breakfast at the restaurant was great (best pancakes ever!) and James even showed us how their coffee machine did cool designs which we geeked out about. I can not empasize how much Leah and her team (Aric, Dana, Natalia) made our stay at Hotel Wailea what we will cherish for many years to come. Leah was able to make a last minute request of a wedding bouquet and groom lei happen, I couldn't believe it! That touch made our photography so much better and couldn't be any more thankful. Later on in our stay we had robes with our initials put in, seriously that was magical and a sweet momento we could take home. Melinda and the entire housekeeping team were very kind and professional. Even the groundskeepers always greated us when walking around that tropical paradise. We had our wedding dinner at The Restaurant and chef knocked it out of the park. His presentation and preparations were so amazing. Chef Ryan showed sincere hospitality and was a hoot to chat with. My husband even asked for seconds on the sashimi dish, it was so good! And they even made us a small wedding cake. The hospitality and service from the restaurant team was above and beyond. (Shout out to Griffin! His wine pairings we're great! On a later night he also let a neighbor restaurant know we were coming which made our experience there very personal) Darrin's passion and presence all throughout the hotel made for a wonderful experience. Mr. McManus and Mr. Schale have built something amazing. We cannot express enough gratitude, our honeymoon at Hotel Wailea is what we will cherish for the rest of our lives. We will always come back 100%.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 weeks ago
We are so pleased that you enjoyed your stay with us so much, and thank you for the excellent review. I am especially honored by your mentions of our attentive staff. This is the highest priority for us, and I am so glad that you took advantage of everything we have to offer you. Congratulations again on your nuptials and we look forward to welcoming you both back for your next romantic escape! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HLB wrote a review Jan 2023
Washington DC, District of Columbia117 contributions47 helpful votes
+1
Very nice property. Good service. Expected more out of a Relais château property. I’ve been to many others and this is not one of them. Very good food at the restaurant. Frustrating though it is only three course selections …also saw children at the restaurant. Excellent ride service to other properties and the beach. Great bartenders. Much better than the other resorts in Maui. Not as crowded so you won’t feel like it’s Disney World for Hawaii
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 weeks ago
Thank you for your very thoughtful review and five stars. We all look forward to welcoming you back to Maui and to Hotel Wailea in the future! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie G wrote a review Jan 2023
1 contribution
I meant to write this in October but life got in the way. Stay dates Sept 27-Oct 1, 2022. My adult son has lived in Hawaii for decades. He left Oahu for Maui 2 years ago so my husband and I go there twice a year to spend time together. We had just come from a wonderful week on Oahu (Halekulani). We arrived at Hotel Wailea and the bell team and front desk could not have been more helpful, welcoming and fun. The first night was a little disappointing because the spectacular lounge was full and quite understaffed. I watched the manager bus tables. We went to our room and decided not to make a judgment about the Resort given that everyone is short staffed and they did the best they could. It took over an hour to get a latte at the Montage during our May trip so we had to take that into consideration. All resorts are feeling the pain of the last two years. The rest of our stay was perfect. Although the staffing issues were real, the people worked as hard as they possibly could to create the best guest experience. There was a film crew around for a few days (project for the resort) and they were entertaining yet professional and tried to capture the shots they needed with as little guest disruption as possible. The layout of the hotel is simple once you figure it out and the acres of flora and fauna were spectacular. There is such a meditative, peaceful, blissful energy about the place. As a parent and grandparent, I love kids but also loved the fact that there weren’t any children permitted… that’s when I realized how much noise even one child makes at the pool. The adult only rule sealed the deal for us in us making this our happy place in paradise. The team at the pool and bar were awesome, available and made delicious drinks. I noticed one of the servers limping and asked if she was okay. She had a foot injury but didn’t want to let her team down so was there working just as hard as everyone else. That’s a loyalty you don’t buy. We typically stay at Four Seasons properties but decided to switch it up since Hotel Wailea had shown up at the top of a new list of best hotels and we decided to try it out. Glad we did. Large hotels are close by and we went to dinner several evenings at other properties. Each time happy to return to our perfect “retreat”. On our last day, Chris Mitsumura, the Director of Operations, stopped us as we were leaving to ask about our stay. He was genuinely Interested in our feedback and could not have been more engaging. I hope he is still there in the fall because we will definitely be going back. Debbie & Walter (and Jonathan)
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 3 days ago
Aloha and thank you for such a detailed and wonderful review! We are pleased to have exceeded your expectations in so many respects. I look forward to welcoming you both back to Hotel Wailea for another romantic getaway soon! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fsg wrote a review Jan 2023
Downers Grove, Illinois44 contributions13 helpful votes
+1
Absolutely beautiful. The best ambience and service ever. Proximity to the beach (no wave sounds at night, although we could see the ocean) and the beach itself (a quick shuttle ride away) were the only negatives. But everything else was so over the top wonderful I couldn’t give Hotel Wailea less than 5 stars. Added bonus - it’s built into a hillside so we walked off at least one cocktail a day between our room and the pool bar.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Cabanas at the pool were readily available and free. And take the mixology classes - free, fun...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Markus Schale, General Manager at Hotel Wailea
Responded 3 days ago
Thank you for your warm comments and five stars. I am very glad to hear that you were able to relax and unwind during your stay with us. We all look forward to welcoming you back again! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$1,173 - US$1,337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
72
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HOTEL WAILEA - UPDATED 2023 Resort Reviews & Price Comparison (HI) - Tripadvisor

Frequently Asked Questions about Hotel Wailea
Which popular attractions are close to Hotel Wailea?
Nearby attractions include The Magical Mystery Show! (1.0 km), Wailea Beach Path (1.2 km), and Waterlily (1.1 km).
What are some of the property amenities at Hotel Wailea?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Wailea?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Wailea?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Wailea?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Wailea?
Conveniently located restaurants include Lobby Lounge at Four Seasons Resort Maui, The Restaurant at Hotel Wailea, and Ferraro's Bar e Ristorante.
Are there opportunities to exercise at Hotel Wailea?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Wailea have an airport shuttle?
Yes, Hotel Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Wailea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Wailea?
The staff speaks multiple languages, including English, Spanish, French, and Japanese.