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About
4.5
#5 of 190 hotels in Atlanta
Location
Cleanliness
Service
Value
InterContinental Buckhead Atlanta is where Southern sophistication meets international allure. Elevate your stay in a stylish guest room or suite, enjoy the exclusive amenities of the Club Lounge, and savor flavorful dishes at The Americano, Atlanta's first Italian steakhouse. From indulgent spa services and state-of-the-art pool and fitness to exquisite events in two grand ballrooms or 22 modern meeting rooms, you'll experience reimagined luxury in Atlanta's prestigious Buckhead neighborhood.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The InterContinental Buckhead Atlanta, an IHG Hotel, stands out for its prime Buckhead location, popular among guests for its proximity to local attractions. The rooms earn praise for their cleanliness and comfort, contributing to the hotel's pleasant atmosphere.
However, some travelers have called out issues with noise and maintenance. While the spa and Club Lounge are highlights, guests warn about hidden fees, expensive extras, and mixed service experiences, suggesting the hotel's value may not match the cost for everyone.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Mixed
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This was hands down the best staycation that my wife and I have ever had! Let me begin with the warm greeting that the Front Desk offered upon arrival. Jazmine and April were the definition of True Hospitality during the check-in experience. They recognized that we were celebrating a "Babymoon" and welcome our newest family member! They recognized my IHG Membership and were able to get us into a great suite for the special occasion. Warm greetings like this are the best way to kick off a visit to any hotel. Melvin at the front welcomed my wife to the property and got her familiar with the property while we were checking in. Preston is a VIP Rockstar! He created the most special amenity for my wife with tons of special treats, gifts, and nice hand written cards. His specialty touch created a lasting impression on us and will forever be a great memory for the both of us. Michael at the pool was spectacular with his warm welcome to the pool deck, drink service, and positive attitude. The Concierge Lounge was splendid every morning / evening with the great offerings each day. This was truly a treat. We encountered Kourtney on our first night, she was so welcoming. Ness took care of us for the remaining nights and remembered us every time we came up. These small gestures of recognition go so far in making a stay memorable. Hands down one of the best hotel stays I have ever had. Your staff is a true reflection of the property and they exceeded our expectations in ever way. Thank you for making a quick staycation become one of our best trips of the year! - Chris and Andrea
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Date of stay: July 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at InterContinental Buckhead Atlanta, an IHG hotel
Responded Jul 6, 2023
Dear Chris and Andrea, Wow! Thank you! It was an honor to have you join us for your "Babymoon," and we are thrilled to know you had the best staycation ever. We do have an exceptional team here at InterContinental Buckhead Atlanta, and we appreciate you highlighting so many of them by name. They will all be humbled by your kind words. We hope to have the pleasure of welcoming you back again for another top-notch staycation. Best Regards, Gerasimos Ferentinos General Manager
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Located in the posh and upscale side of Atlanta, The Intercontinental is located in the heart of Buckhead. Although I have visited Atlanta many many times, this was my first time staying at the Intercontinental. Upon arrival my guest and I were greeted by the hotels Valet and Bell men with friendly faces and warm smiles. Just as I expected, everything was grand from the outside fountain to the sparkling lobby. Despite Atlanta's freezing winds and the hotels sparkling stone floors and walls, the atmosphere was pleasantly warm and very welcoming. We were checked in very quickly, and had tons of assistance with our luggage. The room hosted a beautiful view of Peachtree and Atlanta's skyline. Although I prefer the modern and clean decor, I was very comfortable with the southern/upscale look of my room. It provided a Southern Elegance that really tied in well with the overall look of the hotel. The marble tub, big enough to be considered a mini pool certainly delivered the luxury that one would expect from the Intercontinental. Parking (we used valet) was not free but they did run all night long, the room offers a fully stocked mini fridge, while you are given the opinion to a full bar and restaurant downstairs. Is this the BEST hotel in Buckhead? I highly doubt it, but I will say that you won't regret your stay. Overall the hotel was amazing, the staff was very accommodating and the experience...unforgettable.
It was a Privilege to share this experience, Thank you
- L
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renford Parkes, Guest Services / Front Office at InterContinental Buckhead Atlanta, an IHG hotel
Responded Dec 18, 2020
Hello and greetings from Atlanta, SoPrivileged. Really and truly, comments like these exemplify all that we strive for! We take pride in every facet of our guest experience (quality, service, amenity offerings, associate professionalism, etc.), so I’m thrilled that these were apparent during your getaway with us. Thank you again for taking a moment to let us know how we’re doing; we look forward to welcoming you back for some Southern hospitality again very soon! Regards, Renford Parkes Director of Room Operations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at InterContinental Buckhead Atlanta, an IHG hotel
Responded Oct 18, 2022
Dear MEHEL3, Thank you so much for the wonderful review. Whether you are looking for immaculate accommodations to relax in or amazing amenities to enjoy, you can bet that InterContinental Buckhead Atlanta will provide this and more. As we are committed to providing the best experience possible, you can be certain that we will discuss some of your additional suggestions. Anytime you're traveling to the ATL for business or pleasure, we hope you could on us again to provide another fantastic stay. Best Regards, Gerasimos Ferentinos General Manager
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My boyfriend and I really enjoyed our weekend stay here. Our favorite part of the amenities was our access to the Intercontinental Club lounge . Overlooking Buckhead we received exceptional service from Ness an employee there who made the experience. We felt pampered and cared for . Highly reccomend . For a small fee you can add access to your room, they serve snacks all day and three meals .
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICon_Buckhead, Public Relations Manager at InterContinental Buckhead Atlanta, an IHG hotel
Responded Feb 24, 2020
Greetings from Atlanta, Wolfftravels! I want to thank you for taking a moment to let us know how we're doing. Being a member of the InterContinental Hotels and Resorts family, we're always looking to provide that extra little touch to make your entire experience even more enjoyable. I cannot wait to pass along your kind words to our associates, including Ness! Thank you again for the wonderful feedback. Safe travels.
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In March of 2020, we were suddenly faced with rescheduling our daughter's wedding. The hotel we had been working with was unavailable for our new date, and we had to start over. The Intercontinental Hotel in Buckhead was the only area hotel that would offer us a generous courtesy room block, and we were pleasantly surprised at the rates offered. We were very pleased with their responsiveness and welcoming attitude. Everything from the room block software that helped us track bookings, to the swift replies on any questions we had made everything a breeze. We and our guests were treated beautifully during our stay. My husband and I were treated to a beautiful suite upgrade, which we really appreciate! The attention to detail was excellent and we cannot thank the hotel enough for their hospitality to us. Their location in Buckhead is great- you are in close proximity to fine dining and shopping. I highly recommend the Intercontinental for your visit to Atlanta!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Likely a nice hotel that seems to be trying to stay open while undergoing a major construction project. Restaurant is close, bar is closed, entire lobby smells like paint, temporary car setup is small with inadequate seating, it is a 10 minute walk to get coffee or any food. There is breakfast at the lounge upstairs is too small and too expensive and the staff were wildly overwhelmed. It also took multiple tries and finally 20 minutes in line to check out with one guy working the desk who spent almost the entire time also on the phone. The hotel also does not offer daily housekeeping which was a surprise to many of us there for a business meeting - most hotels I have been at have either added it back or provide it upon request.
I am sure this will be much nicer when it is truly ready for guests but in the interim I would avoid and stay at one of the many other nice hotels in the area.
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Date of stay: November 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Â Higher floor - lots of traffic noise on lower floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at InterContinental Buckhead Atlanta, an IHG hotel
Responded Dec 4, 2021
Hello CraigB65, Thank you for your stay and for taking the time to leave us feedback. We're determined to provide guests with a complete yet safe lodging experience. I am sorry to learn about your disappointment with the housekeeping services and the hotel restaurant that was not operational during your visit. I have shared your comments with the hotel management, as a reference for the improvement of the services offered. I trust that the steps that will be taken will improve your next stay with us. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Stayed at the Hotel for a business trip and amazing how the staff and management handle all safety procedures while providing such as amazing service.Very professional !! Very good amenities including the Hand Wipes ( Nice touch) Rooms Director ( Renford) is very approachable, kind and professional ! Kudos to your front desk team. We will definately stay with you on our next visit.
You all rock !!
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Date of stay: October 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renford Parkes, Guest Services / Front Office at InterContinental Buckhead Atlanta, an IHG hotel
Responded Dec 18, 2020
Greetings from Atlanta, Luis! I want to thank you for taking a moment to let us know how we're doing. Being a member of the InterContinental Hotels and Resorts family, we're always looking to provide that extra little touch to make your entire experience even more enjoyable Thank you again for the wonderful comment and feedback. Safe travels. Regards, Renford Parkes Director of Room Operations
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This was a surprise "staycation" for me and my significant other and the experience was great. We received excellent customer service from all the staff. Due to the Pandemic, there were safety measures implemented. Masks were required and there was sanitizer stands located near the elevators and strategically placed in other areas as well. We felt safe during our stay. Also, the hotel was beautifully decorated for the holidays. We highly recommend.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renford Parkes, Guest Services / Front Office at InterContinental Buckhead Atlanta, an IHG hotel
Responded Jan 2, 2021
Hello 51chrissyt, Thank you so much for the oh-so-kind review. I'm humbled that we exceeded your expectations during your surprise staycation visit. After all, this is our commitment to all of our guests, each and every time. We truly do look forward to serving you, so thank you for the kind comments. Please come back and see us again soon. Yours in Hospitality, Renford Parkes Director of Room Operations
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We were very excited about our long weekend in Atlanta to celebrate my husband’s birthday. When we checked in, we had been upgraded to a suite. Cash, who was checking us in was great and made dinner reservations for us that night and told us what we needed to see in Atlanta. He is definitely an asset to the hotel! The room was very, very nice, the bed comfortable but even on the 10th floor the room was a little noisy because of the street traffic although it wasn’t so bad as to prevent us from sleeping, just a little bothersome at other times. We had dinner at the hotel one night which was good but there was an 18% service charge on our bill. My husband asked our waiter if that was his tip and he said no, the service charge went to the hotel. We did leave a tip on top of the service charge but never ate at the hotel again. We later got a $20 complimentary credit on the bill and never did figure out what that was all about. There is no cleaning service for the rooms but the hotel will do it if you ask so you are left with lots of full trash cans by then end of the stay and lots of dirty towels. The worst part of everything was finding out my that my car had been hit in the garage the night before we left. We had gotten back to the hotel about 10:30 PM and parked on the lowest parking level. My car is always parked where at least one side is partially protected and the other side was hit. I saw it immediately when we walked towards the car. The paint is gone down to metal! So disappointed and of course the hotel doesn’t take any responsibility. It was probably some one that was at one of the events and had a little too much to drink! I can only hope they did more damage to their car than they did to mine!
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renford Parkes, Guest Services / Front Office at InterContinental Buckhead Atlanta, an IHG hotel
Responded May 1, 2021
Hello wbforrist, Thank you for choosing InterContinental Buckhead Atlanta and for taking the time to provide feedback about your recent experience. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought some recommendations to our attention! It was a pleasure speaking with you on the phone and I'm appreciative of you providing me the opportunity to clearly explain our cleaning and restaurant procedures related to the feedback you shared. Our team looks forward to welcoming you back and thank you again for allowing us to make it right. Regards, Renford Parkes Director of Room Operations
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This was my first time in Atlanta as an adult and the hotel staff really made the start of my vacation perfect, they gave me a complimentary upgrade, they also accommodated me with an early check in & a 4pm late check out which was great! The entire staff at the front desk was friendly and polite. The room was so clean, the decor was beautiful and the bed was comfortable. I dined at the Americano restaurant for breakfast my first day there and the food was amazing in taste, the service was superb our server did multiple checks on us to assure that everything was ok with my meal. Club InterContinental staff was amazing and friendly, Maeve McDonald recommended shopping and museums excursions near by to participate in, Quinntin Walkes engaged in friendly professional conversation as well as suggested activities to participate in as well some places to visit when I vacation in NYC since that’s where he was born and raised & there was one other gentleman I cannot remember his name (He’s middle aged Caucasian decent) he was great as well he recommended some near restaurants. Guest service staff made sure to follow up whenever I called to request amenities to be delivered to the room. The housekeeping staff both room attendant and house person were excellent in servicing my room as well as delivering amenities to the room when requested. I enjoyed the pool and the hot tub on my second day both were perfect for the weather. This entire experience was top tier I will definitely be returning as well as recommend anyone I know to stay at this property.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Â Club InterContinental offers tasty snacks and cocktails.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at InterContinental Buckhead Atlanta, an IHG hotel
Responded Oct 20, 2022
Dear Breona533, On behalf of the entire team at InterContinental Buckhead Atlanta, we thank you for your glowing review! We work hard to exceed our guests' expectations, and it sounds like we were able to do that for your stay. Rest assured, we will pass on your wonderful compliments to the staff mentioned, as we know this will brighten their day. Thank you for the generous recommendation. Having you return as our guest again would be a wonderful sight, and we eagerly await your next visit. Until then, safe travels! Best Regards, Gerasimos Ferentinos General Manager
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There are more places to choose from in the Atlanta area.
PRICE RANGE
₱16,652 - ₱23,391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental buckhead atlanta hotel atlanta, intercontinental atlanta
LOCATION
United StatesGeorgiaAtlantaBuckhead
NUMBER OF ROOMS
422
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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