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Royal Sonesta New Orleans

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Traveler (1264)
Room & Suite (664)
Storyboard
Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“r club”(274 reviews)
“bourbon street”(1,544 reviews)
“jazz club”(270 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Royal Sonesta New Orleans
Special Offer: Save 20% on 2 nights!
Hotel deals
Offers from Royal Sonesta New Orleans
Special Offer: Save 20% on 2 nights!
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,750)
Filter reviews
4,627 results
Traveler rating
2,725
1,241
390
144
127
Traveler type
Time of year
LanguageEnglish
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2,725
1,241
390
144
127
Show reviews that mention
All reviewsr clubbourbon streetjazz clubdesire oyster barfrench quarterdesire restaurantbalcony roompj's coffeebeautiful hoteloysterspeople watchingclub levelthird floormardi grasstreet noisethe location is perfectjackson square
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1 - 5 of 4,627 reviews
Reviewed 2 days ago

Jabari is the reason we have come back every year for 3 years straight. Absolutely amazing personality, smile and welcoming spirit. Roneisha, Chantel, Gregory and Vasha We thank you so much for not only trying to rectify our stay but for your great customer service...More

2  Thank shajones1
Hotel's Favorite
Reviewed 1 week ago via mobile

This was our first visit to New Orleans. We are a family (52, 51 and 18). Had we realised what Bourbon Street was like in advance we might not have picked the location! However, we’re glad we stayed here. We loved being able to step...More

Thank Diane B
Response from Hotel_Mgr_365, General Manager at Royal Sonesta New OrleansResponded 5 days ago

Dear Diane, It was a pleasure to host you and your family while in New Orleans, and we appreciate you recommending us to other travelers! We strive to provide a relaxing oasis in the heart of the action of the French Quarter, and we appreciate...More

Reviewed 2 days ago

Rooms were clean and nice... overall stay was wonderful and comfortable... front desk was helpful and so was manager... when we checked in on Saturday 7/14/18...around 9:30 pm... I would most definitely suggest this property to others... very welcoming property.

Review collected in partnership with this hotel
Thank Gracie K
Reviewed 3 days ago

Our stay here was nice. I had never stayed on Bourbon street before. Check-in was very easy. We had a room with an interior balcony. They don't have chairs out for the balcony, but we called and we got a couple brought up no problem...More

Thank 06BB
Response from Hotel_Mgr_365, General Manager at Royal Sonesta New OrleansResponded yesterday

Dear Guest, We pride ourselves on providing everything our guests need for an authentic and unforgettable French Quarter experience, and we’re thrilled that you enjoyed your balcony! We appreciate you highlighting our sunny pool, restaurants, and The Jazz Playhouse, and we’re glad that our fitness...More

Reviewed 3 days ago

I stayed here in March and it was one of the worst hotels I have ever stayed in. I stay at a lot of hotel and I generally do not write reviews unless the hotel was absolutely wonderful or terrible. The Royal Sonesta was so...More

1  Thank kristijefferson
Response from Hotel_Mgr_365, General Manager at Royal Sonesta New OrleansResponded yesterday

Dear Kristi, We value guest feedback, and we thank you for sharing yours. First off, please allow us to apologize, once more, for the billing error that got your stay off on the wrong foot. While we are pleased that it was resolved, we regret...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$156 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in New Orleans
#14 Luxury Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$156 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in New Orleans
#14 Luxury Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1264)
Room & Suite (664)
Dining (134)
Pool & Beach (124)
Amenities (43)
Business Center & Event Rooms (14)
Family and Play Areas (2)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
Questions & Answers
Ask a question
Johntae H
10 July 2018|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Hi Johntae! We're delighted that you and your husband are planning to visit us and considering upgraded accommodations. We're sure you're going to have a great time! While our website isn't equipped to handle your... More
1
Vote
jotuk
8 July 2018|
AnswerShow all 8 answers
Response from Hotel_Mgr_365 | Property representative |
We’re looking forward to welcoming you! Three of our R-Club suites have a private balcony. Please contact us directly so that we may access your reservation and best assist you to ensure that your French Quarter experience... More
0
Votes
Mzachariah
29 June 2018|
AnswerShow all 3 answers
Response from Hotel_Mgr_365 | Property representative |
We can’t wait to host you, and we’re sure you’re going to have an unforgettable time here in New Orleans! For questions about specific reservations, we ask that you contact us directly at the hotel so that we are able to... More
0
Votes
Room Tips
"Try to to get an inner room to avoid the noise of Bourbon St."
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"Microwave needed in room."
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"They say rooms on Bourbon may be noisy, especially on lower floors. Room overlooking inner garden is really..."
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"Stay on the R-Club level - breakfast and cocktails make it worth it."
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