The Windsor Court

The Windsor Court

Room & Suite (18)
Dining (15)
The Windsor Court
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Avg. ₱24,283 /night, 10/3 - 10/4
₱50,646
per night
₱34,120
per night
₱17,594
per night

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About

4.5
#104 of 173 hotels in New Orleans
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
A member of Preferred Hotels & Resorts Legend Collection, The Windsor Court is an elegant escape just walking distance from the historic French Quarter. The quiet sanctuary is just far enough away from Bourbon Street’s liveliness but close enough to enjoy the city that is steeped in rich history. The discreet location offers inimitable charm carrying over $10 million of museum-quality art. The property’s spacious accommodations create the ideal home away from home for travelers. Enveloped by views of both the mighty Mississippi River and New Orleans’ skyline, the hotel is sure to create a memorable experience. The hotel's inviting yet sophisticated energy is unlike any other, offering endless ways for couples, friends, and families to connect with one another and with our local culture. The urban resort provides on-site world-class fine dining, a rooftop pool, a full-service spa, a proper tea service, spacious suites, a club level, and more.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Poolside bar
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
River View
Languages Spoken
English, Russian, Spanish, German
Hotel links

Location

300 Gravier Street, New Orleans, LA 70130-2417
4.5
4.5 of 5 bubbles37 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime yet tranquil location, The Windsor Court hotel is celebrated for its comprehensive amenities, including exclusive club level offerings and a pool with exceptional service. While the vibrant atmosphere, replete with live jazz and elegant decor, is a crowd-pleaser, a few guests have mentioned noise and the need for modern updates. The hotel's cleanliness receives high marks for the spotless conditions sustained by diligent housekeeping. Accommodations are spacious and well-kept, although some suggest a refresh. The staff's professionalism and warm service are often acknowledged, even though rare service hiccups have been noted. Travelers consistently regard their stay as a great value, especially when opting for the amenity-rich club level suites.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Excellent
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
Claire M wrote a review Aug 2024
New Orleans, Louisiana
Hotel's Favorite
5.0 of 5 bubbles
From the moment we stepped out of the car …valet to doorman to check in to room everyone so gracious and courteous. Thank you Vince and Ryan and rest of staff, Maci and Jennifer. The ambiance of the salon and the grill room was wonderful. I love this place that I call a Palace, it’s as though you are in another space and time. Thank you Helen, Gaye, Justa, Kenneth, Kimble and Nyesha. Such elegance is displayed and such diverse staff from different countries. This is my Gem of New Orleans, a hidden Palace and Courtyard in the heart of New Orleans. I did not want to leave …the service, the food, the staff, and the best bedding and decor ever ! For New Orleanians this is a real staycation. It’s worth it. So clean and well manicured…housekeeping gets 5 stars…everybody. Also the lounge on 22nd floor so welcoming ….thank you Allison and Christopher!
My new husband and I chose Windsor Court and it was Perfect. I must show the photos of our honeymoon suit !
Read more
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: There is separate vanity areas…loved this ! The suits are so cool with French doors separating...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Izzy Marciante, Marketing at The Windsor Court
Responded Aug 21, 2024
This review is truly a reminder of why we do what we do. We were sure to share your feelings with Vince, Ryan, Maci, Jennifer, Helen, Gaye, Justa, Kenneth, Kimble, Nyesha, Allison, Christopher, and the entire hotel. We are so grateful you spent your honeymoon here and we really hope we get to see you for many more anniversaries in the future! I would be honored to share your pictures with the hotel and social media; please email them to info@thewindsorcourt.com or share them on social media at @thewindsorcourt Thank you again!
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Philip K wrote a review Feb 2024
5.0 of 5 bubbles
We happened upon the Windsor court on our first night in New Orleans when we visited the bar for live jazz music. We were so blown away by the hotel that we called our other hotel and cancelled the remaining two nights immediately. Every single staff member here (even the night staff) went above and beyond with every interaction we had, and they all seemed to genuinely want to make your experience better at every turn. The live jazz in the bar was top notch with people dancing in glamorous attire and the bartender was amazing as well. We checked in the next day after leaving our other very disappointing hotel and immediately felt relaxed and cocooned in complete luxury from the lobby to the roof. We got a club level premium suite with two queen beds and a pull out couch and we were so happy with our choice. It was perfect for three friends and the staff would make sure the pull out couch was perfectly made up every night when we got back. The club level was a lifesaver to be able to have breakfast or an afternoon snack with all the drinks and bottled/canned beverages you want included. There was hardly ever more than 3-4 other people up there at a time so it feels like you have a bartender/barista working just for you.

Everything at this hotel blew us away, with zero exceptions. The spa was 10/10 with outstanding treatments and skincare products, the pool and the bar were both lovely and well attended. Our favorite thing about the place was the service. We were greeted with smiling devoted staff everywhere we went, who diligently helped us with any request and went out of their way to make our stay as great as possible. This is truly a five star hotel without the pretentious and cold attitude that some of the other five star hotels have in New Orleans. We are coming back this year just to stay here and visit our favorite jazz bars, but we may not even leave the hotel!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Mar 26, 2024
Dear Philip, Thank you for taking the time to share your lovely experience at The Windsor Court! It is an absolute delight reading about your complete experience - your kudos to our team is quite the reward and I'm proud to share your feedback with. Should your travels bring you back to New Orleans, we hope to have the opportunity to welcome you back! Sincerely, Ralph Mahana, General Manager
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Kathleen K wrote a review Sep 2024
5.0 of 5 bubbles
We were supposed to leave NOLA after a week-long work conference but were stranded when our flights were suddenly canceled. We wanted somewhere exceptional to spend a much needed restful night, and were able to last minute reserve a deluxe suite at the Windsor Court.

Let me be clear: I’ve traveled all over the country staying at some of the finest hotels in the greatest American cities, but The Windsor Court is miles and miles above everywhere I have stayed before. Nestled in an ivy-adorned courtyard, the hotel boasts staff who are quick, attentive, genuinely warm, and practiced in the delicate art of hospitality. Checking in felt like returning home, not stumbling into a stuffy, better-than-you, probably-overpriced establishment. The decor is classy, tasteful, and curated with one foot in “museum” and the other in “your favorite neighbor’s living room”. We looked it up - the hotel is home to $10M+ worth of European art and antiques! It’s a dream for people who love art, history, and immersion in classical and romantic interior design.

Ramon at the front desk greeted us (at our embarrassingly late arrival) with assurance that the kitchen was still open if we were hungry and that they were happy we chose them for the evening. We were happy we chose you too, Ramon!

Eric brought our things up to our room - which was better, cleaner, and more fairly priced than our literal wedding suite in Washington, DC - set up our suitcases on racks, and left us to decompress. We headed to the Grill Room for dinner and marveled at the Smithsonian-quality antique paintings while enjoying an excellent meal courtesy of the evening staff and David, our waiter. We were hardly dressed for fine dining after our frustrating battles at the airport, but everyone treated us like royalty anyway. This meal was on par with some of the famed establishments we enjoyed in Singapore earlier this year. My husband had a cocktail - it was generous and well-balanced. We were beside ourselves with gratitude and left happy and full.

The next morning, Jodie brought us our in-room breakfast. We had a platter with a variety of breakfast staples (all absolutely excellent) plus a latte and cappuccino. He even brought a flower in a vase for our table!

We are sorry to say we cannot remember the name of the gentleman who brought our things to lobby when we left, but when I asked if he’d worked at Windsor Court for long, he said “not too long - just 30 years” which I thought was funny and cheeky. Seemed like most employees we met had enjoyed a long career with the hotel - always a positive and refreshing thing to see.

We were so sorry to leave. We would choose Windsor Court again and again and again whenever we next visit the Crescent City. It was worth every penny and then some. Thank you to everyone! We hope to see you again soon.
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Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EA913 wrote a review Aug 2023
New York City, New York
2.0 of 5 bubbles
Overall, a very underwhelming and frustrating stay.

New pool deck and gym were quite nice.

Shout out to Christopher and Allison in the club lounge, and Christina with In Room Dining. They were excellent to us for the week and really made us comfortable and feel welcomed. All the Bellman and Valet staff were also exceptional.

I booked a Club Level Room, which supposedly has a dedicated Concierge. An email to the Club Concierge was left unanswered for a week prior to my arrival. The hotel's response was that they don't have one anymore. Ok... then delete the email from your website, or maybe have a Concierge check the Club Level emails once in a while?

I also have Elite Status (the highest tier) with iPrefer Hotel Rewards, yet it was not recognized nor did anyone from hotel management or the Concierge team even understand what it was. I explicitly booked the hotel directly thru the loyalty program that the Windsor Court is a member of (and links to on their website!).

I was told I should have booked with my Amex Platinum instead if I wanted extra benefits during my stay.

When I inquired about the "Welcome Amenity" and the "Complimentary Food and Beverage Offering" that Elite status is entitled to, I was met with indifference and straight up confusion. I actually had to show multiple staff members the website and my status when inquiring about the "benefits" I was entitled to.

The real kicker is when they said they would send something, I said whatever it is, please do not send red wine..... and they sent a bottle of red wine. Kudos for not listening, or for sending a silent message.

Some people love this hotel. I did not, and will not return. Off to the Four Seasons next time.

Management needs to train the Front Desk on this clearly confusing "loyalty program". I was treated like I booked a Mystery Hotel on Hotwire by the Front Desk and Concierge team and ended up there by pure luck.
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Date of stay: June 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Aug 29, 2023
Dear EA913, We appreciate you choosing to stay at The Windsor Court during your visit to New Orleans. We especially appreciate your loyalty as a member of I Prefer Hotel Rewards. During your stay, there were several failures that occurred for which we deeply apologize. There is a clear opportunity for re-training in many regards - the leaders of the respective areas will take advantage to make adjustments to improve the overall Windsor Court experience. A private message was sent with the hopes to speak with you in further detail of your stay. We certainly hope to hear from you as our invitation to connect directly still remains open. We take the feedback very seriously, and appreciate you taking the time to review your visit with the Tripadvisor community. Sincerely, Ralph Mahana, General Manager
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jessengee wrote a review Oct 2023
Hinsdale, Illinois
5.0 of 5 bubbles
Hotels like this take the visitor back to a time when travel was special and hotels knew it. Everything about this property is great. From the hard working bellmen, front desk and concierge personnel, to the pool and restaurant and bar staff. Each employee is nicer than the next and willing to provide best-in-class service. Our stay included access to the club level, which meant food (except dinner) and cocktails were included for a good part of the day. If that is in your budget, you should definitely take advantage of it. The pool (and its nearby bar) offered a respite from the August heat. We were able to walk to many attractions, restaurants and, of course, Bourbon Street.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Include access to the club level in your stay if it is in your budget.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Mar 14, 2024
Dear Jessengee, It was our pleasure to bring the nostalgia of classic luxury service and hospitality back to the forefront. Your review serves as the perfect example of a "Windsor Court Experience". Your compliments to our team for their efforts is truly rewarding, and we hope to have the privilege of welcoming you back soon. Regards, Ralph Mahana, General Manager
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MrsB wrote a review Oct 2023
Edinburgh, United Kingdom
5.0 of 5 bubbles
We had a premium suite on the 21st floor. It was stunning. Housekeeping do a wonderful job, the room was spotless and the evening turndown was appreciated. This is a luxury hotel in every sense of the word, water in the rooms and the most luxurious towels and bedding. We had access to the club lounge and found everyone welcoming and charming. Special shout out to Jerry who made early morning starts bearable at breakfast. He is an asset for sure. We had a room facing the Mississippi and there was a slight issue with the trains honking their horns at stupid o’clock but nothing to do with the hotel.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicholas H wrote a review Sep 2024
Orlando, Florida
5.0 of 5 bubbles
I don’t know where to start. We recently stayed at the Windsor Court with friends our as the property came highly recommended and it certainly did not disappoint. The moment our driver pulled up and the doorman raced out with umbrellas we knew service was going to be impeccable. Everyone here is friendly, professional and very well trained to pay attention to detail and make you feel warm and welcome.

Our rooms was nice and spacious, when traveling with a 4 year old we always appreciate space to spread out. Dinning venues are all great but I do have to say sitting in the lounge with an adult beverage and a bowl of gumbo was very enjoyable.

We met lots of great staff including John Taylor who tools a few moments to chat with us and again just to be friendly and make you feel welcome. The only negative item was the tea service we took our daughter to just seemed to miss the mark a little bit was very appropriately priced for what it was.

We would whole heartedly recommend this property and will absolutely stay here again!
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Date of stay: September 2024Trip type: Traveled with family
Room Tip: We booked with club access and found it handy to have snacks and drinks available through the day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TINAis wrote a review Aug 2024
Honolulu, Hawaii
5.0 of 5 bubbles
Over decades of visits to New Orleans, the Windsor Court has become our favorite, must stay at accommodation. Every member of the wonderful, considerate staff of many long-time employees, ensure the most luxurious treatment from the moment you book your reservations until the moment you sadly depart. All are wonderful; but, notably Housekeeping (Brittany?), Room Service, Rosslyn, Blake, and Maci made our Birthday Celebration extra special and worry free! The spacious, traditionally decorated suites and amenities are well maintained. Recharge and restfully savor luscious bedding insulated from the vibrant city below! Lastly, we love the offerings at the Polo Lounge, and Sunday Jazz Brunch at the Grill is now our family tradition!
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Aug 12, 2024
Dear TINAis, Thank you for being such a loyal guest of The Windsor Court and taking the time to rate your recent stay and share your thoughts. following your recent stay. The feedback from our valued guests – such as yourself – is what allows us to improve and develop as we strive to consistently provide the very best in product and service. We are pleased to see that this very special visit in celebration of your birthday was no different, and with several members of our taking the celebratory stay to the next level. You are certainly part of our Windsor Court family, and are grateful to have earned a place in your family's traditions! We certainly look forward to welcoming you back to The Windsor Court in the near future. Best regards, Ralph Mahana, General Manager
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Emma Perkins wrote a review Sep 2023
5.0 of 5 bubbles
We actually only booked in as we had to check out of a holiday apartment early and our flight wasn't until then evening. So we needed somewhere to relax on the last day. What a lovely hotel, very 'old English' in it's design, gorgeous bedrooms with Diptique bathroom accessories. We spent the day by the pool, great staff, so clean and luxuriously designed, then ate in the Pole Club bar. One the whole, the food was good and service was great (although I'd avoid the Shepherds pie as it came in the smallest dish I've ever seen one it's own). Rather pricey but then all of New Orleans was. It's right in the centre of town, quiet in the bedrooms with lovely views over the city and Mississippi River. REALLY glad we chose it for the last day. And the room value was great too. It looks as lovely as the photos on the website.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: The burgers are cooked to perfection, the rooms are incredibly comfortable with all the amenities...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Sep 7, 2023
Hello F1020ZFemmap! Thank you so much for choosing to end your time in New Orleans with a visit to The Windsor Court! We are so pleased you had a lovely experience. Our entire was delighted to be of assistance. Your review and rating is appreciated and we look forward to welcoming you back soon!
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rapjkp wrote a review Aug 2023
mobile, alabama
5.0 of 5 bubbles
Our family has been staying at the Windsor for 30 years and it just keeps getting better. From the valets, receptionists ,room service and housekeeping the service was extraordinary. The only hiccup at the pool bar was quickly and expertly handled by a manager. I want to expressively commend the room service staff and food at breakfast. It is really the only place to stay in New Orleans
Read more
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Mahana, General Manager at The Windsor Court
Responded Aug 15, 2023
Dear rapjkp, First, we are truly grateful for your loyalty and friendship over the last 30 years. Our team is always truly pleased to be of service, and it is a delight to see their efforts have earned your compliments. Thank you for taking the time to rate your stay; we look forward to welcoming you "home" soon!
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Nicholas H wrote a tip Sep 2024
Orlando, Florida83 contributions40 helpful votes
5.0 of 5 bubbles
"We booked with club access and found it handy to have snacks and drinks available through the day."
Read full review
Claire M wrote a tip Aug 2024
New Orleans, Louisiana54 contributions25 helpful votes
5.0 of 5 bubbles
"There is separate vanity areas…loved this ! The suits are so cool with French doors separating the sitting room and dining area "
Read full review
Lisa F wrote a tip Jul 2024
6 contributions
5.0 of 5 bubbles
"See about reservations for the afternoon tea service. I believe reservations are strongly recommended."
Read full review
cgknola wrote a tip Jul 2024
Bakersfield, California4 contributions
5.0 of 5 bubbles
"Club level closes at 9 pm. So plan accordingly if you’d like a drink or visit up there before or after your dinner plans."
Read full review
Ryan F wrote a tip May 2024
Lafayette, Louisiana1 contribution
5.0 of 5 bubbles
"The room numbers that end in 01 are especially nice."
Read full review
Not the right property for you?
There are more places to choose from in the New Orleans area.
PRICE RANGE
₱20,742 - ₱33,895 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor court new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
314
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WINDSOR COURT - UPDATED 2024 Hotel Reviews & Price Comparison (New Orleans, LA) - Tripadvisor

Frequently Asked Questions about The Windsor Court
Which popular attractions are close to The Windsor Court?
Nearby attractions include The Escape Game New Orleans (0.4 km), The Sazerac House (0.2 km), and Audubon Insectarium (0.3 km).
What are some of the property amenities at The Windsor Court?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Windsor Court?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Windsor Court?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Windsor Court?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to The Windsor Court?
Conveniently located restaurants include Daisy Dukes French Quarter, Observatory Eleven, and Drago's Seafood.
Are there opportunities to exercise at The Windsor Court?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Windsor Court have airport transportation?
Yes, The Windsor Court offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Windsor Court located near the city center?
Yes, it is 1.0 km away from the centre of New Orleans.
Are any cleaning services offered at The Windsor Court?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Windsor Court?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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