The Eliza Jane - The Unbound Collection by Hyatt
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#29 of 174 hotels in New Orleans
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The Eliza Jane, part of the Unbound Collection by Hyatt, is located just two blocks from the French Quarter, three blocks from the Warehouse Arts District and a short 10-minute drive from the Garden District. This 196-room boutique hotel is built within nine historic warehouses that stand distinct on the outside, but have been united inside to create sizable accommodations and unique spaces. Inspired by the historic past of the buildings, the hotel's stylish interior design references each of its original occupants: The Daily Picayune newspaper, as well as Gulf Baking Soda company, Peters Cartridge shop, and Peychaud Bitters factory. The hotel’s accommodations and amenities include fifty suites, including twelve Signature Suites, a fitness center, garden courtyard and a locally-inspired lobby bar, The Press Room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Children's television networks
Children Activities (Kid / Family Friendly)
Paid private parking nearby
Wifi
Restaurant
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Park, Sip, and Stay with Eliza Jane
Location
100Great for walkers
Grade: 100 out of 100
192Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
1314Reviews93Q+A71Room tips
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We dined at Couvant and it was lovely. Our server Shiquita was so friendly, helpful and made our dinner even more enjoyable. The appetizers were fabulous as was the entree. I will certainly dine here again!
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
We stayed here for almost a week while on vacation. Its location is perfect for those who want to be close to (we walked to most of places we visited) but not in the middle of the action of New Orleans. We were able to request a quiet room, and the way the hotel is designed, what that gave us is a room down a very small "hallway" with access to only two rooms. Although it's the slow season, we never had an issue with noise from the bar or any other patrons. The entire hotel - lobby, bar area, outdoor patio area, and rooms - are just gorgeous. We stayed in an oversized room with a King bed, which was perfect in being there several days. We had 2 floor to ceiling windows overlooking Magazine Street. Housekeeping dropped by every day to offer their services and more towels, coffee, etc. Every staff member was friendly, seemed happy to be there, and were a joy to be around. Everything in our room and otherwise is very clean and well maintained. I haven't been this happy with a hotel stay in a very long time!…
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded Aug 17, 2023
Wow! On behalf of the entire team here at The Eliza Jane, thank you for the wonderful review and kind words. We pride ourselves on being the best boutique hotel in the city! We cannot wait to welcome you back to the Big Easy when you take your next vacation. Le Bon Temps Roule, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Eliza Jane in 2019 and fell i movie with the hostel. We saw the restaurant, Couvant, however didn’t have the chance to try it out. Came back in 2023 and made sure to stay at the EJ again! This time, got the chance to eat at Couvant, sat at the bar and Jackson was at the helm. He did not disappoint, and made incredible drinks, great conversation, and wonderful food recommendations. The Steak frites (med rare) was one of the best steak dishes I’ve had! Much respect to the kitchen, I would have licked the plate if socially acceptable. If you’re in New Orleans , take a step away from the French quarter literally a short walk) and eat a fantastic meal at Couvant and ask for Jackson
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Get the steak frites , ask for Jackson and get a dirty gin martini
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great visit to the Eliza Jane, while they are a Hyatt they have styled it with the New Orleans heritage in mind. The rooms are comfortable and the staff were kind. The valets were very helpful and attentive. I would recommend it for anyone wanting a nice hotel near the French quarter
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When I stayed at the Eliza Jane this week I had an incredibly warm and welcoming experience. Philip and Alex C at the bar made my experience so special!! I was sitting by myself a couple days, eating my breakfast, but I felt so at home with these two around. Thank you for employing such kind and thoughtful humans!!!
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Coming back to the Eliza Jane after a long day at meetings, to a cozy bar, delicious food, and a clean peaceful room was amazing. My glass of wine in by the fountain in the humid night was magical. I hope to visit again!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded 2 days ago
Thank you for the FIVE star review! What can we say, we aim to please when you return back to the hotel from either taking a stroll through the city or long and exhausting meetings. We look forward to welcoming you back so you can enjoy more magical evenings on our gem of a courtyard! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent 5 nights in this hotel. Our arrival night was on separate reservation. The next 4 nights were on a different Amex reservation. We arrived at 8PM on a Thursday night. The agent at the reception desk was not very friendly. She would not link our reservations nor upgrade our room. We were entitled to an upgrade via status and the Amex Hotel Collection. Her excuse was the hotel was sold out. The hotel was never sold out for that weekend. I checked Hyatt's website every day. The next day, we went to reception, to check out and check-in. Our first room was a very tiny king room. We could not spend 5 nights in this room. Our room was changed the next day. It was much bigger, but it had NO window. The benefit of no window is, no street noise. The room was very nice otherwise. The bed was comfortable. The A/C worked well, especially important in New Orleans. The hotel overall, was very clean. The Eliza jane is a quirky property, it is housed in old renovated warehouses. The public areas are attractive, with a nice bar and restaurant. The restaurant, Couvant, has very good food, and we had a very good server named Devin, every day for breakfast. The bar, the Press Room has great drinks and a very knowledgeable bar tender, Neil. Neil is a great mixologist! Overall, we had a good stay, once the room situation was resolved. The hotel is 3 blocks from the French Quarter. We decided that next time in NOLA, we want to be in the French Quarter.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded 2 days ago
Thank you for your feedback regarding your most recent experience at The Eliza Jane. First, thank you very much for choosing our hotel and leaving great feedback from your stay. We are happy that you were able to get in a room that was to your expectation and that you found it very clean. We look forward to welcoming you back when your return to New Orleans! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I popped into Couvant for a quick meal before heading to the airport. When I showed up solo, the petite hostess was so bubbly and cute, and really made me feel welcomed, even coming up and inviting me to put my backpack in the seat next to me instead of at my feet. The decor is fun, the place was impeccably clean, with what you might call understated elegance. I sat at the bar, and Phillip, the bartender, was my server. He was adorable, with a genuine and warm smile and energetic attitude. He made recommendations in a way that made me excited to try a couple of things. I find that servers often look uncomfortable when you ask them for recommendations. Not Phillip, in the few short minutes we chatted he convinced me that he loved the food. I can’t recall the name of the little puff pastries with mournay sauce, but they were so flavorful, light, and well-textured. I also ordered the Avocado Toast, which isn’t normally my thing. But, this toast was perfect, the poached eggs were hot, firm but delicate, with small pieces of picked onion and the radish slices. I should’ve taken a picture- it was visually stunning, and perfectly punchy. And their avocado was so flavorful and well-blended. This was by far the best meal I had this weekend, and I also dined at some traditional big-names places. I highly recommend this restaurant. I can’t wait to try a lunch or dinner menu on my next visit - I’ll probably try the hotel next time, since the staff was so cheerful and accommodating,…
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded 2 days ago
Thank you very much for your detailed review of your dining experience at Couvant! We are very happy to learn that we were able to provide you with the best meal you had while in New Orleans, especially given that New Orleans is a very food centric city. We look forward to having you try The Eliza Jane when you are back in The Crescent City! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Eliza Jane always offers outstanding customer service, accommodations, and friendly atmosphere in a beautifully decorated vibe located in the heart of everything NOLA. The craft cocktails are amazing too!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded 2 days ago
Thank you for the FIVE star review, we really appreciate it! We are thrilled to see that you enjoyed our self curated craft cocktails in the true Eliza Jane style. We are excited to welcome you back when your travels bring you back to NOLA! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The decor was so cute! Close proximity to everything. Great vibe. Beautiful, spacious room. Awesome food and drinks! We will definitely recommend to family and friends and will be back to stay again!!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Parker Sams, General Manager at The Eliza Jane - The Unbound Collection by Hyatt
Responded 2 days ago
Thank you for your candid feedback regarding your recent stay at The Eliza Jane. We sincerely appreciate you choosing our hotel for your room accommodations. We have to agree, the location and the delicious food/cocktails are just a few of our specialties! We look forward to inviting you back to EJ when you return back to the Big Easy! Cheers, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$176 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites new orleans hotel new orleans, country inn and suites new orleans, country inn new orleans, new orleans country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, New Orleans French Quarter
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
196
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Frequently Asked Questions about The Eliza Jane - The Unbound Collection by Hyatt
Which popular attractions are close to The Eliza Jane - The Unbound Collection by Hyatt?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.4 km), The Escape Game New Orleans (0.4 km), and The Sazerac House (0.2 km).
What are some of the property amenities at The Eliza Jane - The Unbound Collection by Hyatt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Eliza Jane - The Unbound Collection by Hyatt?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Eliza Jane - The Unbound Collection by Hyatt?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Eliza Jane - The Unbound Collection by Hyatt?
Conveniently located restaurants include Observatory Eleven, Daisy Dukes French Quarter, and St. James Cheese Company.
Are there opportunities to exercise at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, guests have access to a fitness centre during their stay.
Is The Eliza Jane - The Unbound Collection by Hyatt located near the city center?
Yes, it is 0.8 km away from the centre of New Orleans.
Are any cleaning services offered at The Eliza Jane - The Unbound Collection by Hyatt?
Yes, dry cleaning and laundry service are offered to guests.
Does The Eliza Jane - The Unbound Collection by Hyatt offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Eliza Jane - The Unbound Collection by Hyatt?
The staff speaks multiple languages, including English and Spanish.