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The Saint Hotel, Autograph Collection

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931 Canal St, New Orleans, LA 70112-2503
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (965)
Room & Suite (379)
Dining (57)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Saint Hotel, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice

The Saint Hotel, Autograph Collection is an excellent choice for travelers visiting New Orleans, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer a flat screen TV and air conditioning, and The Saint Hotel, Autograph Collection makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a fitness center and a lounge during their visit. As an added convenience, there is parking available to guests.

Given the close proximity of popular landmarks, such as Lalaurie Mansion (0.8 mi) and Magazine Street (1.1 mi), guests of The Saint Hotel, Autograph Collection can easily experience some of New Orleans' most well known attractions.

New Orleans has plenty of delis. So when you’re here, be sure to check out popular spots like St. James Cheese Company, Alberto’s Cheese & Wine Bistro, and Stein's Market and Deli, which are serving up some great dishes.

There is no shortage of things to do in the area: explore popular history museums such as Le Musee de f.p.c., Gallier House, and Lower 9th Ward Living Museum.

Enjoy your stay in New Orleans!

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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Hotel links
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Popular mentions
senorita1013 wrote a review 13 Jun
Metairie, Louisiana20 contributions9 helpful votes
Our room was beautiful. The staff was so friendly. No restaurant yet but you are in New Orleans— good food everywhere!!!Shout out to Damian at the front door—A cool guy who handled the valet issues with calm and class. One guest was a bit rude. Order your car early- it was a 30 minute wait. Besides that—Great hotel!
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Only issue— valet. Good location. Right next to the Ritz Walking distance to many good...
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Susan J wrote a review May 2021
6 contributions
Staff was very nice! Room was modern and clean. Great location as you can walk to the French Quarter in about 5 minutes. I liked that they have fresh coffee in the lobby at all times! We needed it many times.
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Date of stay: May 2021
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CheekfamilyRVA wrote a review May 2021
Richmond, Virginia32 contributions2 helpful votes
So this hotel has a “naughty” theme. It’s is very dark and It says “play naughty” on the bed spreads and the soap says “wash the naughty off”. I totally get that it’s New Orleans but I was there with my 18 year old god daughter so it was a bit weird. Just would have liked to have been warned. Carpet was sticky. Restaurant was closed -I guess due to COVID? Pros- price, location and staff were great but overall, not impressed.
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Date of stay: May 2021Trip type: Traveled with family
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Rose L wrote a review May 2021
6 contributions3 helpful votes
I booked this hotel for one night and checked out hours after checking in. The first room I was assigned (711) smelled like an ashtray. I went to the front desk and my room was changed to 716. The TV didn’t work so I called the front desk numerous times and my calls went unanswered. Finally, I got someone on the phone and they sent a tech to fix it. After trying a few things the tech was unable to fix the tv. He said the front desk would be contacting me about what to do next. Once again I waited and then called….NO ANSWER! I went down to the lobby where I saw the tech and he showed me the unanswered Whatsapp messages sent about my issue. At that point I decided it would be best for me to move to another hotel. I quickly went up to room 716, gathered my things and proceeded back to the lobby to speak with a manager. I spoke with a manager who I believe was named Chris and he apologized stating that the hotel was under new management and they were working out the kinks. He also reassured me that a refund would be issued to me for the complete amount of my stay. I decided to follow up on this issue with booking.com seeing as though I reserved the hotel through them. The customer service rep contacted the hotel directly and was told that I was listed as a no-show. Then I followed up a couple of days later and the hotel told the customer service rep that I was never told I would get a refund. LIES ALL AROUND! The photos of this hotel are beautiful, but in person the rooms are not well maintained at all. I was willing to overlook that, but too many other things were wrong with this hotel. Customer Service should be at the forefront and it clearly is not. Very disappointed!
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Date of stay: May 2021Trip type: Traveled solo
2 Helpful votes
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Long time traveler wrote a review May 2021
1 contribution1 helpful vote
We have stayed at this hotel for years but NO MORE. We had to checkout at midnight last night because our floor was filled with pot smokers and the Bella the hotel manager was unable to do anything about it. Security refused to have the people causing the issue leave. Our mistake was not calling the police. Then Bella tells us there is no other room or floor they can move us to nor will they help us relocate to another hotel. They literally left us homeless in the middle of the night. Stay away from The Saint - unless you enjoy drugs.
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Date of stay: May 2021
Location
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PRICE RANGE
US$151 - US$430 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
166
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Frequently Asked Questions about The Saint Hotel, Autograph Collection
Which popular attractions are close to The Saint Hotel, Autograph Collection?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.4 km), Our Sacred Stories (0.4 km), and The American Bicycle Rental Company (0.2 km).
What are some of the property amenities at The Saint Hotel, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Saint Hotel, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Saint Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Saint Hotel, Autograph Collection?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Saint Hotel, Autograph Collection?
Conveniently located restaurants include GW Fins, Mambo's, and Olde Nola Cookery.
Are there opportunities to exercise at The Saint Hotel, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Is The Saint Hotel, Autograph Collection located near the city center?
Yes, it is 0.9 km away from the centre of New Orleans.
Are any cleaning services offered at The Saint Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Saint Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Saint Hotel, Autograph Collection?
Many travellers enjoy visiting Our Sacred Stories (0.4 km), Hermann-Grima House (0.5 km), and Longue Vue House and Gardens (5.5 km).