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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 178 hotels in New Orleans
Location
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Value
Travelers' Choice
Maison de la Luz is a distinctive new guest house in New Orleans with 67 resplendent suites, private sanctuaries like the Breakfast Room and Living Room and custom, bespoke service. Designed with Studio Shamshiri, the luxury guest house radiates warmth and is rich in transcendent sensory delights. A place for reverie and respite, Maison de la Luz is a lighthouse for the senses — reverent of elegance, irreverent of convention and is marked by generosity of spirit. Guest rooms are filled with high-finish details, luxury bedding and toiletries, curated vanity and mini bar, state-of-the-art technology, original pieces of art from local artists and complimentary morning coffee service. Valet and room service are offered at Maison de la Luz, as well as exceptional service and care from our compassionate and discrete staff. Nightly wine and cheese, an honor bar in the Living Room and European continental breakfast are offered daily for all guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Fitness classes
Breakfast available
Happy hour
Business Center with Internet Access
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Hidden Gem
Boutique
Languages Spoken
English
Location
98Great for walkers
Grade: 98 out of 100
166Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
205Reviews8Q+A37Room tips
Reviews
Traveler rating
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Terrific lodging, curated paintings and resorts… bath tub to die for however the customer service at the the front table was tremendous!!! I’ll be lower back as soon as viable… very happy with my experience and this boutique resort.. The team of workers went above and past.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 days ago
Salut Johngreg67, Thank you for your review. We are delighted that you enjoyed your stay at our House of Light. We hope to see you soon again! Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
The minute we walked in we were stopped in our tracks by the sheer beauty of the hotel. The entire design aesthetic was incomparable, even down to the foot holder sculpture for the complimentary pistachio nuts in the foyer! This is a hotel for art and design lovers. The plush carpeting in the hallways and lighting and wallcoverings all added to the luxury feel. And to top it off, the spacious bathroom has the most gorgeous italian tile ever encountered anywhere. Staff was wonderful and helpful, with special shout out to Sarah and Sean. Tremendous disappointm ent was not being shown the absolutely gorgeous bar area until the day we checked out. If we had known about it we would have gladly spent every evening there. So beautiful. Look forward to returning often.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at Maison de la Luz
Responded 18 Jul 2022
Salut Jane L, We are so glad that you enjoyed your stay at our House of Light and the sincere service that Sarah and Sean provided. We’re sorry for the miscommunication on the Bar Marilou hours, we’ll be delighted to provide a tour and round on us at the bar. Thank you for taking the time to review us, looking forward to hosting you again next time. Cordialmente, Dely Garcia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent accommodation, curated artwork and accommodations… bath tub to die for but the customer service at the front desk was amazing!!! I’ll be back as soon as possible… very happy with my experience and this boutique hotel.. the staff went above and beyond.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 1 week ago
Salut Karen, Thank you so much for leaving us a review. We hope to see you again soon in the House of Light. Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful Hotel. Luxurious, stunningly decorated and absolutely immaculate. The twice a day housekeeping was nothing short of superb. The Hotel is also well-located, close enough to walk to the French Quarter but nowhere near its noise and crowds. The speakeasy bar-Marilou was a hidden! delight. Most of all, the service was exceptional. Special shout out to Sean who truly made us feel like family in our home away from home in New Orleans. Well done-an amazing stay!
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Date of stay: May 2023
Value
Location
Service
Room Tip: The rain shower is glorious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 weeks ago
Salut Leslie 1112014, Thank you for taking the time to leave us a review. We're delighted to learn that you had a memorable experience and that Sean make you feel like at home. Please comeback soon! Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Very comfortable and welcoming. Glad we stayed here. Enjoyed the hidden bar as well. Called to make our reservation and the person on the phone was very sweet and so helpful. Our stay was quiet, comfortable and our room was gorgeous.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 weeks ago
Salut lisawZ868FS, Thank you for kind words. We are delighted to learn you had a great experience in our House of Light. We hope to welcoming you again soon! Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maison de la Luz is not what it used to be. It is now run by very poorly trained staff who are incapable of providing basic hospitality or addressing noise disturbances late at night. The sound proofing is terrible in the rooms closer to the front of the hotel - you can clearly hear the elevators opening/closing, activity in the hallway, neighbors talking, drunk people shouting on the street in the middle of the night, and the insanely loud streetcar that passes by every few minutes 24/7 (sounds like a giant dumpster being dragged around). This is such a shame because the hotel is beautiful. Definitely request for a room facing the back of the hotel if you do decide to stay here. However, for $500/night I would explore other options. SEE BELOW FOR MY FULL REVIEW: It saddens me to have to write this review as Maison de la Luz used to be one of my favorite hotels in the country. My partner and I fell in love with the hotel during our first visit to New Orleans in March 2020 - the gorgeous Wes Anderson style interior design, the speakeasy in the lobby, and most of all, the friendly concierge team that went above and beyond to make sure we had a wonderful time in NOLA. We were assigned a spacious corner room in the back of the hotel and had the most peaceful stay. 3 days flew by and we wished we didn’t have to leave. This was our last vacation before the pandemic hit, so we would often reminisce about our time here while the world was in lockdown. Finally, we returned to NOLA last month and of course, chose to stay at Maison de la Luz even though room rates were way higher then they were 3 years ago (this time it was about $500/night). However, to our dismay, we noticed that things weren’t what they used to be from the moment we arrived. It was about 6pm but no one was at the entrance to help us with our luggages and the doors were locked, so we had to buzz the intercom to be let in. Sean assisted us with our check-in and it was the strangest experience. There was a complete lack of hospitality - he did not ask us where we were visiting from or if we needed any local recommendations for our trip. He recited the hotel amenities in a robotic way and gave the impression that he would much rather be somewhere else. When we returned to our room after dinner around 10:30pm, we noticed that the soundproofing was very poor (we could hear our neighbors’ conversations and every activity in the hallway) so I called the front desk to ask if we could switch rooms. Sean picked up and let me know that he was getting ready to end his shift in 20 minutes so I should ask someone else in the morning, then hung up without asking if I needed any assistance. I was appalled but too tired from traveling so we tried to go to sleep. At 1:30am, I was startled awake by a group of men shouting and causing a ruckus right outside the hotel. I called the front desk again and this time someone else picked up. I told the staff member about the commotion outside and he simply said that he saw it too. I was perplexed and said, “Ok then can you do something about it? Ask them to leave or maybe call the police?” He responded that he’s not sure he could do that but he would find out and let me know. What kind of an answer is that?! Does the hotel not have any protocol to address disturbances to hotel guests? I had to call the front desk multiple times until he finally sent security to escort the group off property. The next morning, I spoke with the front desk manager about my experience and she was kind enough to upgrade us to a suite facing the front of the hotel. We could definitely hear less noise from the hallway but the street car that passes by every few minutes 24 hours a day was insanely loud. It sounds like a giant dumpster being dragged around. Unfortunately, the hotel was not able to move us to a room facing the back of the hotel. We barely slept during our 3 nights’ stay and left feeling even more tired than when we arrived. It saddens me to say this but I think Maison de la Luz’s days are over unless it there’s brand new management. We’ll definitely explore other hotels (perhaps a true 5-star property for the same price) the next time we return to NOLA.…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Request for a room facing the back of the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 weeks ago
Salut lishfelish, Thank you for taking the time to share your experience. I'm however very sorry to hear you didn't receive our usual great service. Please accept our sincerest apologies. I stand a your disposal should you wish to discuss the matter further and we hope to have the pleasure to welcoming you back again. Cordialmente, Dely Garcia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff (concierges to housekeeping), all ladies and gentlemen, and the soul of the Maison de la Luz, are exceptionally professional, gracious, charming and talented (thank you chef(s); breakfast, Bar Marilou snacks and nightly complimentary cookies were delicious). The ease and assurance with which they welcome and attend to their guests is one of three reasons your stay will be the most lovely you experience away from home. The accommodations and accoutrements are the other two. Go, stay, enjoy.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 weeks ago
Salut SoloTravelerBk, Thank you so much for taking the time to leave us a review. We are so delighted that you enjoyed your stay in our House of Light. We pride ourselves on a level of concierge service and all staff. Please come back soon! Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for 4 nights in March (after a poor experience in Memphis) and the accommodation & staff more than made up for it! Shaun (sorry if I spelled it wrong, you did tell me but I have middle aged woman brain!), on front of house, was superb! Such a cool guy, with an equally cool vehicle it would appear! Great service, follow your dreams, it was great to meet you! Also I must mention Lawrence the doorman who was so helpful with directions, things to do and also “chat”, gotta love a chatterbox. Thank you sir, sorry we didn’t get chance to say goodbye the day we left. The room was amazing, we had a deluxe suite on the 5th floor I think, corner suite, massive, great facilities and a most comfortable bed! Great location to walk anywhere. It’s beautifully decorated, spotless & boutique. Great breakfast! Would highly recommend! Thanks guys x…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Just book it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 2 weeks ago
Salut 673virginiak, We are truly honored that you were able to spend time in our House of Light. I'm glad that Sean and Lawrence helped make your stay memorable, we'll be sure to pass your compliments. Thank you for your kind words, hope you see you again! Cordialmente, Dely Garcia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an exceptional stay at this hotel and will definitely be back. The rooms are absolutely beautiful and spacious, the speakeasy is so much fun and the food is great. Harold and Byron helped me with an issue with professionalism and ease. In a city with many fine hotels, this is one of the very best.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 27 Apr 2023
Salut lexeth, Thank you kindly for taking the time to leave us a review. I'm glad to hear that Harold and Byron went above and beyond to ensure your stay was enjoyable. Thank you sharing your positive experience with us. We hope to see you again soon. Cordialmente, Dely Garcia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic from check in to check out. The staff are wonderful, helpful and friendly. The little touches of cheese and wine, ice tea station, board games and cookies make this feel like a truly boutique and independent hotel that puts customers first. Decor is beautiful, bedrooms I cannot fault - they even provide cute little chocolates at night. Highly recommend staying here! It’s a real treat.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Maison de la Luz
Responded 26 Apr 2023
Salut trav3I_bug123, Thank you for taking the time to leave us a review. We are delighted to know that you enjoy your stay with us. We hope to see you soon. Team la Luz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$333 - US$507 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
67
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Claim Your ListingMAISON DE LA LUZ - UPDATED 2023 Hotel Reviews & Price Comparison (New Orleans) - Tripadvisor
Frequently Asked Questions about Maison de la Luz
Which popular attractions are close to Maison de la Luz?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 km), Lafayette Square (0.2 km), and Old St. Patrick's Church (0.3 km).
What are some of the property amenities at Maison de la Luz?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Maison de la Luz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison de la Luz?
Guests can enjoy a lounge and breakfast during their stay.
What are some restaurants close to Maison de la Luz?
Conveniently located restaurants include Commerce Restaurant, Carmo, and Rouses.
Are there opportunities to exercise at Maison de la Luz?
Yes, guests have access to a fitness centre, a rooftop pool, and fitness classes during their stay.
Is Maison de la Luz located near the city center?
Yes, it is 0.4 km away from the centre of New Orleans.
Are any cleaning services offered at Maison de la Luz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Maison de la Luz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Maison de la Luz?
Many travellers enjoy visiting Hermann-Grima House (1.0 km), Longue Vue House and Gardens (5.8 km), and Beauregard-Keyes House (1.7 km).