The Jung Hotel & Residences by J Collection Hotels

The Jung Hotel & Residences by J Collection Hotels

1500 Canal St., New Orleans, LA 70112
traveler_photos_ffffe986 (313)
Panorama at The Jung Hotel & Residences
360
album_panoramas (46)
The Jung Hotel & Residences
videos_ffffdbd1 (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?

About

4.5
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The luxurious mixed-use development includes a 207-room hotel and modern residences serving as centerpiece of the city’s burgeoning Biomedical Innovation District and symbolizes the renaissance of a 1908 New Orleans icon. Notable highlights include a grand lobby bar, 21,000 sq. ft. of flexible meeting and event space featuring an exhibit hall and rooftop pool deck with unparalleled city views, a fitness center, restaurant and a coffee shop. More than a set of buildings, The Jung Hotel and Residences is a cutting-edge community hub that reflects NOLA’s genuine cultural milieu while ushering in a new era of commerce. Adjacent to Tulane University and walking distance to Bourbon Street, the French Quarter and the streetcar, The Jung serves as the gateway to Upper Canal Street’s resurgence.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
hotel_amenity_paid_private_parking_on_site
amenity_free_internet_title_ad3
amenity_fitness_center_title_ad3
hotel_amenity_pool
hotel_amenity_bar_lounge
amenity_business_title_ad3
hotel_amenity_conference_facilities
hotel_amenity_baggage_storage
hotel_amenity_parking_garage
hotel_amenity_wifi
hotel_amenity_pool_beach_towels
hotel_amenity_rooftop_pool
hotel_amenity_pool_with_view
hotel_amenity_banquet_room
hotel_amenity_meeting_rooms
hotel_amenity_concierge
hotel_amenity_non_smoking_hotel
hotel_amenity_outdoor_furniture
hotel_amenity_sun_terrace
hotel_amenity_24_hour_check_in
hotel_amenity_24_hour_front_desk
hotel_amenity_dry_cleaning
hotel_amenity_laundry_service
hotel_amenity_self_serve_laundry
Room features
hotel_amenity_air_conditioning
hotel_amenity_housekeeping
hotel_amenity_safe
hotel_amenity_vip_room_facilities
hotel_amenity_refrigerator
hotel_amenity_flatscreen_tv
Room types
tags_category_tag_non_smoking_rooms_1
hotel_amenity_suites
Good to know
HOTEL STYLE
hotel_style_tag_11286
hotel_style_tag_5951
Languages Spoken
hotel_amenity_english

Location

1500 Canal St., New Orleans, LA 70112
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Louis Armstrong Intl Airport
18.3 km
See all flights
1,547Review39Q+A60Room tips
Traveler rating
  • 1,107
  • 264
  • 83
  • 49
  • 44
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Fernando C wrote a review Feb 2024
Hotel's Favorite
5.0 of 5 bubbles
I went to the hotel to watch the Mardi gras parades, it is on a great location, very close to many attractions and the room was very nice, clean and big. I could walk to different places near the hotel, the area is safe.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Deville, Owner at The Jung Hotel & Residences by J Collection Hotels
Responded Feb 26, 2024
We are thrilled to see that you enjoyed your stay here. It was a pleasure to host you, and we look forward to welcoming you back.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wendy L wrote a review Jan 2020
Evanston, Illinois
5.0 of 5 bubbles
If, like our family, you want to experience all New Orleans has to offer, then decompress in a classy, quiet hotel only a few blocks from the French Quarter, then the Jung Hotel is for you. This beautiful, landmark hotel is located on Canal Street, making it within easy walking distance to the French Quarter, but far enough from the crowds and noise for a restful stay. It is also across the street from a main streetcar location, and an easy spot for Uber/Lyft pick-ups since there are no crowd/traffic jams to contend with. But lest you think that the reason to stay here is only the convenience, rest assured you will find the accommodations to be stylish and well appointed, with lots of cool whites, porcelain tiles and dark wood floors. Rooms are spacious, with all the amenities, including an in-room coffee maker and tiny fridge. In room buttons, when pressed, denote either privacy, or the desire for room cleaning. Staff was professional and easy to work with. Restaurant, coffee shop, bar and interesting conversation nooks in the lobby area make for a cozy and intimate environment within the hotel itself. Much to recommend here - check it out.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GioD172, Front Office Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Jan 7, 2020
wendyl901, Thank you so much for that great review. It's clear you enjoyed our newly renovated rooms and our friendly staff, which is so wonderful to hear! Come see us again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark D wrote a review Jan 2020
Corfe Mullen, United Kingdom
4.0 of 5 bubbles
I originally booked a different hotel in New Orleans but kept reading indifferent reviews about it as time went by, but kept seeing this hotel advertised for a bit extra money, but the reviews in comparison were so much better. So eventually I made the change and was very glad that we moved to the Jung. The rooms are pretty big ( and we had two separate stays here and both were big) and are very well equipped and thoughtfully decorated. The walk in shower area is very big for a hotel, and the bed was big and comfortable. Each room has a large screen TV. Check in both times was very easy and on both stays we were able to stay without issue right up to check out time. We used the restaurant for both breakfast and dinner and every meal we thought was very good and at a very reasonable price. The bar is a bit in of a no man's land occupying an area off the reception area, it's ok staff are nice, one of the beers , a porter was fab. The pool area on the roof would be very nice in summer. The hotel is a 15-20 min walk to the French quarter. We had quiet nights and so sleeping was not an issue. I really rate this hotel and we really liked staying here, Burton Transport provided our transport to and from the airport. We would definitely stay here again. By the way the laundry room on the 2nd floor was very handy, it is free to use, there are two washers and two dryers and washing powder is provided.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
babs1491 wrote a review Jan 2020
Chadderton, United Kingdom
4.0 of 5 bubbles
We stayed here for 5days in January. The hotel is ‘boutique style ‘ with large open (wasted) spaces. Small cold pool on the roof. Our room was a reasonable size, lovely bathroom. We had a coffee maker in the room which was helpful.
Rooms with kitchens are on floor 2.
There is a microwave on floor 2 in the laundry room!!!! 2 free washing machines and 2 dryers plus a large TV but no seating.

The hotel is about 20-30 mins walk from the French Quarter.
You can catch a tram but until Canal Street is clear, it is quicker to walk. As other guests have stated, I felt uneasy walking back to the hotel in the dark past groups of young men.

Reception staff, concierge and bar staff wonderful, so helpful.

The only downside to the Jung hotel was the service at breakfast and the quality of the food. Coffee arrived with no milk, toast with no butter, poached egg swimming in water, no cutlery on the tables. If you asked for anything it took 10 mins to arrive ( always with an apology or excuse) The expensive, buffet breakfast was never replenished ( once a dish was emptied it was removed). Staff removed the heaters that keep food warm before service had finished. Training and supervision are required. We had breakfast there 3 days and then decided to eat out.
Can thoroughly recommend the Red Slipper across the street. The breakfast queue was long with good reason.

Would I stay again.
Sadly No.
I would select a hotel nearer or in the French Quarter.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason B wrote a review Feb 2020
Chicago, Illinois
5.0 of 5 bubbles
Don't let the location throw you off. Sure, the Jung hotel is just far enough down Canal to feel a little shady, but its really just a few minute walk to the heart of the French Quarter. The interior of the hotel is beautiful and very upscale. The rooms are very modern and the bathroom makes you want to take an hour long shower!
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Campbell, General Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Sep 18, 2023
Thank you for taking the time to review the Jung Hotel. We appreciate your business and look forward to seeing you again as we would love to have another opportunity to serve you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mmjenny78 wrote a review May 2021
Madison, Mississippi
3.0 of 5 bubbles
Due to new Covid cleaning guidelines, guest rooms are only cleaned once every 3 days...completely understandable. Being that our stay was 3 days, it would have been nice/courteous/hospitable to provide extra trash can liners, ice bucket liners, (as they do tissue) etc. without having to request them. We had 2 rooms, one’s power outlets in half of the room were inoperable, both were without tv service during the entire stay. When we inquired about the aforementioned, we were simply told, “It’s not our fault, it’s due to the storm (which took place over a week a go). I’m ok with that it was resulted from the storm, but the fact that we HAD TO ASK was the issue. There could have been a pre-warning i.e., signage notifying us as such, or simply being verbally informed during check-in. The level of front desk service has somewhat diminished; they were very nice and helpful, albeit, compared to my stays, pre-Covid, were disappointing. Everyone (that we encountered) now sits behind the desk with cell phone in hand, instead of standing and being present as before. To say the least, the typical standards I enjoyed and appreciated have “fizzled out”. There is no longer valet service due to rainy/weather conditions, that lead to flooding. So the hotel has installed flood barriers/walls where valet service previously resided, to prevent flooding in the hotel.
Read more
Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Campbell, General Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Sep 25, 2023
.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
audsleyr wrote a review Aug 2021
Columbus, Ohio
1.0 of 5 bubbles
I always try to start a review with a positive so here goes, upon arrival the hotel was clean and when we got to our room it was pleasant. The gym was ok although with the temperature set to 72.5 and no fan or cleaning wipes for the equipment was somewhat off putting. We did try to change the temperature but were unable and In the end we brought our own cleaning wipes down with us. Now for the one star review, upon approach to the hotel people were sitting outside the front doors smoking both cigarettes and weed which was off putting to say the least. As we entered the hotel the staff couldn’t have been more unwelcoming. There was a sign telling us that the pool, bar and restaurant were closed and when we got to our room that housekeeping would be every 3 days. We stayed 6 and never had our room cleaned once even though we called to request it. On the second day I called down for towels and was told to come downstairs to get them, I asked about housekeeping dropping them off as I was ready to shower only to be told that if I could find them on the 6th floor knock myself out. At no time did any employee of the hotel go out of their way to be friendly or helpful. With all the lack of “service” you’d think they’d give a discount or at least let you know days before you are to arrive of the closures so you could make different arrangements. The pool and facilities was the major draw to this hotel. I feel like the use by facilities of the statement “due to Covid” means, due to laziness and the under commitment by facilities owners to pay good wages to staff has lead to unhappy employees who won’t do any more than the bare minimum. We will not be staying at this facility or any facility managed by this group in the future. Don’t waste your money!
Read more
Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Campbell, General Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Sep 18, 2023
Thank you for your feedback. We apologize for the delay in responding as we are under new management and could not access your review prior. We are addressing your concerns and apologize for the limited-service effort to operate the hotel and provide services that are lacking for a 4-star establishment. These challenges are being addressed and are excited to see you again! We hope to have another opportunity to WOW you in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Court C wrote a review Jan 2020
Carson City, Nevada
4.0 of 5 bubbles
This hotel was very nice. Very clean, the staff was very friendly and professional. It seemed to be geared towards conventions but we were staying there for the LSU/Clemson Football Game. My only complaint would be that I reserved 3 rooms, one for each couple and paid for them. All the same type rooms upgraded premium kings and each couple got a completely different type of room. One couple got a massive suite, one couple got a pretty nice room, and we go a very small room. If we were they for the views etc. I would have been extremely upset, but let's face it, you are no staying in New Orleans for any views. The staff was great. It was located at the north end of Canal street so reasonable walking distance to most things.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GioD172, Front Office Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Jan 20, 2020
Court C, Thanks so much for staying with us and for your compliments on our staff. We hope you'll consider the Jung again the next time you're in New Orleans!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nellz wrote a review Feb 2020
Baltimore, Maryland
5.0 of 5 bubbles
This hotel is blocks away for bourbon street about a 8min walk or you can catch the streetcar directly out front. The rooms are spacious and clean. Nice pool area with a full bar on the roof as well as a full lobby bar with night time reception. They also offer apts when they are available.
Read more
Date of stay: September 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GioD172, Front Office Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Feb 7, 2020
Jaste13, Thank you for taking the time to review your recent stay with us! It's great you got to check out our roof top pool deck bar - it's a blast in the summer! We hope you'll come and see us again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber R wrote a review Jan 2020
Bartlett, Tennessee
5.0 of 5 bubbles
My cousins and I were in town for a girls weekend and chose the Jung as it was most accommodating to our budgets. The property was beautiful, the room was immaculate, and all of the staff were very professional as well as friendly. The location was great for us as the four of us enjoy walking and when we needed our car, accessibility to the interstate and surrounding areas was easy.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GioD172, Front Office Manager at The Jung Hotel & Residences by J Collection Hotels
Responded Jan 26, 2020
Amber R, Thank you so much for taking the time to review your recent stay at the Jung! We really appreciate the positive feedback. We look forward to welcoming you back the next time you're in town!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JuanGoodeats asked a question Feb 2021
5 contributions2 helpful votes
Is there parking
amott325 asked a question Jan 2021
Madison, Wisconsin2 contributions6 helpful votes
Does anyone know what the nearby daily parking rates are?
Answer from Angela B
Cordele, Georgia1 contribution
The hotel offers valet parking only at $32 per day and $36 per day for oversized vehicles plus 12% sales tax. Parking rates are subject to change without notice and special valet parking rates apply during special events. This came off of their website.
jacinta T wrote a tip Jun 2024
8 contributions
5.0 of 5 bubbles
"We used Uber but they do charge for parking."
Read full review
Resort34001675734 wrote a tip Jun 2024
Wisconsin3 contributions
5.0 of 5 bubbles
"The only reason I didn't give location 5 stars is I'm 76 and couldn't walk comfortably to Bourbon st. I Uber and the rates are reasonable."
Read full review
Veronica G wrote a tip Apr 2024
Clementon, New Jersey11 contributions5 helpful votes
5.0 of 5 bubbles
"The bar advertised is not up and running. The pool is not available either. Dollars needed for the trolley-car."
Read full review
Tracey C wrote a tip Dec 2023
Four Corners, Maryland42 contributions24 helpful votes
4.0 of 5 bubbles
"Streetcar stop right out front. Jazz transit pass was only $8 for three days of unlimited use"
Read full review
CarlaMcY wrote a tip Nov 2023
Goldsboro, North Carolina69 contributions31 helpful votes
5.0 of 5 bubbles
"Take ear plugs. The HVAC in this older hotel can be loud."
Read full review
Not the right property for you?
There are more places to choose from in the New Orleans area.
PRICE RANGE
₱5,957 - ₱9,811 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
207
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE JUNG HOTEL & RESIDENCES BY J COLLECTION HOTELS - UPDATED 2024 Reviews & Price Comparison (New Orleans, LA) - Tripadvisor

Frequently Asked Questions about The Jung Hotel & Residences by J Collection Hotels
Which popular attractions are close to The Jung Hotel & Residences by J Collection Hotels?
Nearby attractions include Seven Three Distilling Co. (0.4 km), Saenger Theatre (0.4 km), and The Sazerac Bar (0.5 km).
What are some of the property amenities at The Jung Hotel & Residences by J Collection Hotels?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Jung Hotel & Residences by J Collection Hotels?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Jung Hotel & Residences by J Collection Hotels?
Guests can enjoy a lounge during their stay.
Is parking available at The Jung Hotel & Residences by J Collection Hotels?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Jung Hotel & Residences by J Collection Hotels?
Conveniently located restaurants include Ruby Slipper, Roosevelt Hotel Bar, and Bésame.
Are there opportunities to exercise at The Jung Hotel & Residences by J Collection Hotels?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Jung Hotel & Residences by J Collection Hotels?
Yes, dry cleaning and laundry service are offered to guests.
Does The Jung Hotel & Residences by J Collection Hotels offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Jung Hotel & Residences by J Collection Hotels?
Many travellers enjoy visiting Longue Vue House and Gardens (5.0 km), Hermann-Grima House (0.8 km), and Historic BK House & Gardens (1.5 km).
MoreMoreMoreMore
MoreMoreMoreMoreMoreMore