Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hotel Le Marais receives praise for its cleanliness and charming atmosphere, boasting a serene pool and stylish rooms that many travelers appreciate. Its proximity to Bourbon Street positions it ideally for exploring the French Quarter, although some guests report noise issues.
The staff's friendliness stands out, though service can sometimes falter. While valued for location and ambiance, the hotel's lack of certain amenities, such as in-room refrigerators and a functioning bar, coupled with occasional extra charges, leaves its value proposition open to scrutiny.
Location
Convenient
Atmosphere
Charming
Rooms
Neglected
Value
Inconsistent
Cleanliness
Mixed
Noise level
Mixed
Service
Friendly
Amenities
Limited
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We took a chance staying here for our regular spot was booked out. The location was great. Our room was spacious and comfortable. We got a balcony room and did enjoy it. The hallways were a bit noisy but that can be expected.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Deville, Marketing at Hotel Le Marais
Responded Mar 18, 2024
Thank you, for taking the time to write this review. We appreciate your feedback; it was a pleasure to host you and it was wonderful to have you as our guest! Wishing you safe travels, and we hope to welcome you back on your next trip to New Orleans!
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Stayed here with a group of friends for a few days and had an excellent stay. Staff was friendly and attentive. Breakfast was standard but good. The heated pool was nice as well. Room was clean and the bed was very comfortable.
Location was great- walking distance to most of the attractions and only a few blocks away from public transportation if needed.
Our room was in the inside so we didn't have the noise issues of others who were staying on the other side of the hall- you can hear the partying from Boubon.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Potts, General Manager at Hotel Le Marais
Responded Feb 24, 2020
Thank you for being our guests! I'm delighted you enjoyed your stay, and appreciate your excellent review. I'm so glad you enjoyed the peace and quiet of one of our courtyard rooms, perfect for light sleepers and early risers! We feel very fortunate to have such a great location for our guests, it's so easy to experience everything New Orleans has to offer with a comfortable and relaxing "home base." We hope to see everyone back soon for another NOLA adventure!
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Wonderful hotel in the French Quarter. While most of the area seems dirty and run down, this hotel was actually a bit if a shock to me. Very clean. Totally updated. Nice rooms. We had a large king beg. The bathroom was nice, although the counter by the sink was small. The shower was all tile and very European with half a solid glass wall rather than a moving door. The coffee maker was the only disappointment, but few hotels have a nice coffee maker in the room anymore. There was no refrigerator. We were on the 4th floor facing the street and had no trouble sleeping despite the front desk person saying it can sometimes get loud. Breakfast is served each morning and was a nice buffet that was included with our rate. There was a work out facility, pool, and outdoor area. Employees were all very friendly, especially the women handling the breakfast. This is a great location as we parked the car and didn't use it all weekend. We walked everywhere or took the streetcar. I would absolutely stay here again and highly recommend.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Potts, General Manager at Hotel Le Marais
Responded Feb 24, 2020
Thank you for being our guests! I'm delighted you enjoyed your stay, and appreciate your detailed feedback! So many of our guests are looking for more information and real experiences, and your recommendation is so meaningful to us. I'll be sure to pass on your compliments to our team, and hope to see you back for another visit soon!
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You can't fault the location of the hotel only a few yards from Bourbon street and slap bang in the middle of the action but not everything was great. When we checked in we were given a hotel room right opposite the lifts. Luckily managed to swap it straight away as the noise was horrendous not just from the lift itself but guests chatting away outside the room door. Make sure you book a quiet room!
The room we swapped to was thankfully quieter but relatively small and dark even during the day. When I went to look out the window to the courtyard the windows had not been cleaned in a very long time! Also caught sight of some scuttling bug in the toilet running away when we turned the light on one night - yuck.
Breakfast is very average and basic and served in the bar area. Only problem is your choice of seating is up on a high bar stool or sat in a really low chair with a table that you can't fit your feet under. Not exactly friendly if you have a disability or lack mobility as I do.
Finally I left my keys behind in the room safe when we left by accident (totally my fault). I filled out the lost property form online which clearly states will be replied to. Nothing. Then I contacted the information email and got a reply from someone called Elbert Pierre saying they would check and never heard another word. Sent another note to say I still hadn't heard anything and no reply at all! Err thanks for nothing. A no sorry we couldn't find them would have been nice.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip:Make sure you ask for a quiet room and not one right opposite the lifts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RebeccaP3399, General Manager at Hotel Le Marais
Responded Jan 8, 2020
Thank you for being our guest, and for your valuable feedback. I'm disappointed to hear that your stay did not meet your expectations or our usual standards, and will be following up on each point mentioned to ensure that we're consistently providing each guest with the best possible stay. If you'd like, you can contact me at the hotel directly, and I would be happy to follow up on your lost item request. Hope to hear from you soon!
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This hotel was centrally located in heart of the French Quarter but was very quiet and comfortable. The included breakfast was very good and the staff was friendly and helpful. Pierre, Rebecca and Brian at the front desk were great as were the breakfast ladies. We enjoyed our New Year's stay. Extra money for courtyard balcony was not worthwhile, balcony very tiny and not really useful.
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RebeccaP3399, General Manager at Hotel Le Marais
Responded Jan 8, 2020
Thank you for being our guests! You were a pleasure to host, and we're all delighted you enjoyed your stay with us. Thank you for providing your feedback, and I hope we'll see you back for another visit soon!
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Our May 2022 stay at the Hotel Le Marais was a great way to enjoy New Orleans and it’s French Quarter. This small boutique hotel is truly close to the heart of all the Quarter’s famous restaurants, bars, antique shops and historic buildings.
Our top floor (5th) King room faced the courtyard and noise wasn’t a big issue, it was furnished like a mid-range hotel with a small coffee maker (but no fridge), flat screen TV, good AC, good Wifi, good lighting, and very comfortable bed.
All the staff we encountered were friendly. Rooms, fitness room, pool area, coffee bar, and lobby were usually kept clean as best as they could. No free breakfast (but Cafe Beignet with good food and coffee is less than a block down Royal towards Canal).
There are large convention style chain and 5-star hotels up and down gritty and sketchy Canal Street … we thought the intimacy and location of Hotel Le Marais is a much better and less expensive choice.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is a Gem in the French Quarter. It is located between Bourbon and Royal Street, you can walk just about anywhere from this location. You would think being so close to Bourbon Street it would be noisy but it was not. We went during Mardi Gras and I was concerned about the noise level at night. Did not hear a thing from the outside world. The salt water pool and courtyard area beautiful and quite as well. A great place to escape the craziness of The city. Breakfast has what you need to start your day. Pastries, bagels, bacon, eggs, sausage, pancakes, cream of wheat, hard boiled eggs, yogurt, fruit.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Potts, General Manager at Hotel Le Marais
Responded Mar 2, 2020
Thank you for being our guests! We feel very lucky to have such a central location, allowing easy access to all the best New Orleans and the French Quarter have to offer, but just a few steps from the beaten path so our guests can rest and relax in comfort. This years Mardi Gras was wonderful here at the hotel, and we're so glad you enjoyed your time with us. Thank for taking the time to leave such an excellent review, we hope to see you back for another visit soon!
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Me & my girlfriend spent a week at Hotel Le Marais for our first time in New Orleans & the staff were nothing short of professional & courteous to our needs. The room was small, intimate, & clean. The hotel is smack dab in the French Quarter so if you’re looking to have a good time with restaurants, bars, cafes, etc within walking distance you’re in the perfect location. It’s also important to note that Pierre was very helpful at giving us the info on where to go as far the attractions in the city & accommodated us to his fullest extent with whatever questions we had or what we needed . We will definitely be visiting again after this trip !!!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RebeccaP3399, General Manager at Hotel Le Marais
Responded Feb 13, 2020
Thank you for being our guests! It's an honor to have hosted you for your first trip to New Orleans, and I am delighted to hear that you had such a wonderful stay! I'll be sure to pass on your compliments to Pierre, he is a true asset to our team and a great resource for our guests. We look forward to seeing you again on the next trip!
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Do not stay at this hotel! It is nothing like pictured. There is no staff, no one to assist with luggage. The much advertised bar has been closed since 2020 with no plans to reopen. I asked for a room on an upper floor when making reservation only to be told upon arrival that upper 3floors were closed because ‘they didn’t have any pillow cases’! The phone in our room did not work.
The location within the Quarter is good however the noise level in the room is very loud. The cost of rooms and total lack of amenities is ridiculous.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Don’t stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A bunch of friends and I stayed here a week ago. The hotel was really clean and the staff was awesome. They were always cleaning the lobby and kept it neat. The hotel had a free breakfast which consisted of eggs, grits,bacon, sausage, oatmeal, yogurt, bagels and pasteries, The outside doors get locked after 10 so just not anybody could just walk into the hotel. The hotel is close to almost everything. I would highly recommend this to anyone looking for some place to stay in the french quarter.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Potts, General Manager at Hotel Le Marais
Responded Feb 24, 2020
Thank you for being our guests! I'm so thrilled everyone enjoyed their stay with us. We aim to provide the best possible stay for each guest, and part of that is ensuring we provide a safe and comfortable place to call "home," no matter how long your stay. Of course, a great breakfast and fantastic bar are part of the recipe, too! Thank you for taking the time to leave us such a great review, your recommendation is so important and we hope you'll be back for another visit soon!
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There are more places to choose from in the New Orleans area.
PRICE RANGE
₱6,894 - ₱13,283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st ann marie antoinette hotel, hotel st ann marie antoinette
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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