I would love to say thank you to Ty our door man 💯best we ever had in a travel love this man he definitely knows how to treat and take care of your guests also Sean concierge man was 💯 checked on us make sure everything was good that we needed could not be more happier with these two
Great location in the French Quarter at a great off season price. We've stayed here a couple of times and always good service and comfortable rooms. Be prepared to spend $45 a night on top of your room charge for valet parking if you drive there. That said, the total price I paid for the room and parking was quite reasonable. We'll be back.
Location was great, its inside the french quarter, short walk to Bourbon st. If you need a refeigerator or microwave make sure you read the room amenities if it has one. The room they gave us dont have one, i just assumed and i was wrong. Also Its vallet parking and its $40/night.
My best friend and I brought our daughters to New Orleans to celebrate their graduation. We stayed 4 nights, and at almost $200 a night, we got less than we expected. We were on the 20th floor. The elevator only goes to 18, and then you have to get off and change to another elevator to get to 20. Inconvenient, but not a dealbreaker. After an evening of enjoying all that NOLA has to offer, we had planned to sleep in a little in the morning. On BOTH the first and second mornings, the alarm clock in the adjoining room went off at 6:00 am and continued to go off until we called the front desk to ask them to check on it. Apparently, the room was vacant, and the last occupant had left the alarm set. You’d think after the first morning of us having to call someone, the staff would’ve fixed it, but no. We had to call them again the second morning. None of us slept very well, as the beds are quite uncomfortable, and the air conditioner had a musty smell. It stayed extremely warm in the bathroom at all times. We wound up purchasing our own toilet tissue, as housekeeping only replaced it on Day 2. Thank goodness for the Walgreens on the corner. In 4 days’ time, the trashcan under the desk was never emptied. We wound up putting trash into Walgreens bags to try to keep the room somewhat tidy. As we are laying here trying to go to sleep so we can head home tomorrow morning, we once again had to call the front desk due to a domestic disturbance in the adjoining room. We specifically asked that security be sent up because there was a fight next door. There was yelling, profanity, verbal abuse, and what sounded like either a scuffle or items being thrown. We never heard security come up. The phone in the next room rang, and the noise level went down after that, but we could still hear the verbal abuse and threats. After it got loud again, one of us went to the front desk to complain. We made it clear that it was a domestic and that it was highly likely things has been thrown and/or someone had been hit. The person at the desk called the room again and told the occupants this was the 2nd complaint, and if they got another one, they would be asked to leave. No one ever went to check the room and see if anyone was hurt or in danger. This did not give us any type of assurance that things would be safe for the rest of the night. Despite the negative aspects of our experience with the hotel, the valet service was probably the best we’ve ever experienced - very polite and helpful as well as quick. We heard little to no noise from the street, so outside of the shenanigans in the adjoining room, noise wasn’t an issue. The hot water and water pressure were good. The fridge in the room kept our drinks nice and cold. The hotel was clean, and the location was convenient. WE won’t stay here again on our next trip to NOLA.…
The property was very centralized. The staff was amazing. The rooms were clean. I would definitely recommend this hotel to someone visiting New Orleans. Check in and out was very easy and they made us feel welcomed to the city.