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Best Western PLUS InnTowner Madison

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Traveler (57)
Room & Suite (40)
Dining (21)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“uw hospital”(94 reviews)
“shuttle service”(74 reviews)
“inn towner”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Best Western PLUS InnTowner Madison
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western PLUS InnTowner Madison
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,006)
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997 results
Traveler rating
567
275
91
35
29
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LanguageEnglish
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567
275
91
35
29
Show reviews that mention
All reviewsuw hospitalshuttle serviceinn townerfree shuttlebest westernswithin milesbreakfast buffetgreat place to staybadger gamebed was very comfortablecamp randallclean roomsconvenient locationstaff was friendlystate streetsurgerycampus
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1 - 5 of 997 reviews
Reviewed 6 days ago

My husband and I chose to stay in Madison overnight as I was to have a medical procedure early the next morning, and didn't want to drive the 75 mi. in the wee hours of the morning. Our room was wonderful except for a minor...More

Review collected in partnership with Best Western
Thank dkpeyton
Response from Karen W, Director of Sales at Best Western PLUS InnTowner MadisonResponded 5 days ago

Thank you for your review and your kind words for Rebecca. We look forward to your next visit and hope that you will be able to enjoy our wonderful breakfast.

Hotel's Favorite
Reviewed 1 week ago

For me, the Best Western name has been synonymous with budget-friendly. This visit changed my impression of the Brand to one of superb customer service, clean, comfortable, outstanding breakfast & well-run. The hospitality by every single employee was second to none. The waitstaff, bartenders, shuttle...More

Review collected in partnership with Best Western
Thank Sandra A
Response from Karen W, Director of Sales at Best Western PLUS InnTowner MadisonResponded 1 week ago

Wow!! Thank you for the great review Sandra. We are so glad that you enjoyed your stay with us. This will be shared with each hotel department. We look forward to having you as our guest again the next time your travels bring you to...More

Reviewed 1 week ago

I was visiting the Grandkids and this place was perfect. We spent 3 days here and of course they loved the swimming pool and hot tub. I loved the breakfast because they had a large choice of foods to eat. The room was very quiet...More

Thank Karen M M
Response from Karen W, Director of Sales at Best Western PLUS InnTowner MadisonResponded 6 days ago

Good Morning Karen - Thank you so much for your kind words about our beautiful property!! It is so nice that you were able to spend time with your Grandkids and they had a blast in the pool !! Looking forward to having you as...More

Reviewed 1 week ago via mobile

We enjoyed our stay at this Best Western. It was clean and convenient. The pool and hot tub were clean. We were able to take the shuttle several times, which saved on Uber. This was convenient to the downtown area of the Capitol as well...More

1  Thank Allisonspring
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 1 week ago

Dear Allisonspring, We are happy to hear that the complimentary shuttle service made traveling around Madison much easier. Hope you had a great time in our beautiful city! Please visit us again soon.

Reviewed 1 week ago via mobile

My 3 night stay @ the Best Western Inntowner was excellent. Great location, clean, and an exceptional restaurant (burgers, tacos, shrimp, and a great happy hour)is located in the hotel that has great service! Our server/bartender went above and beyond to make our stay welcoming...More

Thank Dominick G
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 1 week ago

Dear Dominick, Thank you for your loyalty to the InnTowner! We love knowing that you enjoy our excellent Highland Corner Grill, exceptional staff, and convenient location. Victoria is wonderful and an asset to our team--we will be sure she receives your compliment and thanks! We...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Wheelchair Access
Business Center with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Restaurant
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$152 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (57)
Room & Suite (40)
Dining (21)
Pool & Beach (6)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
Steve W
11 July 2018|
Answer
Response from Karen W | Property representative |
It is ok to have packages delivered prior to your stay as long as we are aware that they are coming - you are welcome to contact me directly - that way I can handhold the situation 608-233-1651 Thanks for reaching out
0
Votes
Jeff P
15 January 2018|
Answer
Response from Karen W | Property representative |
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
1
Vote
Jeff P
15 January 2018|
AnswerShow all 2 answers
Response from Karen W | Property representative |
1.7 Miles -- but our complimentary shuttle can transport back and forth
1
Vote
Room Tips
"We were on second floor. No provlem with where it was located. Was quiet."
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"We, at this time were only interested in food and sleep. Which was achieved to our satisfaction!"
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"Great if you are visiting University Hospitals or VA, have shuttle so you dont habe to worry about parking"
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"Avoid rooms near the pool - the walls are thin and it's noisy"
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