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645 Park Vista Way, Gatlinburg, TN 37738-5396
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Traveler (1793)
Room & Suite (848)
Dining (44)
What is Travelers’ Choice?
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What you can expect during your stay
  • Contactless check-in
  • Contactless check-out
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 61 in Gatlinburg
Location
Cleanliness
Service
Value
Travelers' Choice
Property amenities
Free parking
Free internet
Pool
Game room
BBQ facilities
Non-smoking hotel
Clothes dryer
Self-serve laundry
Internet
Hot tub
Outdoor pool
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Room features
Air conditioning
Private balcony
Seating area
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Kitchenware
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mountain View
3728Reviews88Q+A100Room tips
Traveler rating
  • 2,165
  • 592
  • 254
  • 224
  • 493
Time of year
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Popular mentions
B Williams wrote a review Yesterday
4 contributions
Loved my stay at On the Rocks cabin. Was really blown away when we arrived at the cabin, pics on the website don't do it justice. Very clean and maintained. Close to everything yet feels like you are away from all. Could not have enjoyed my stay more. Thanks Cabins of the Smokie Mountains.
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Date of stay: May 2022Trip type: Traveled
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Amber D wrote a review 24 May
Gaffney, South Carolina6 contributions1 helpful vote
My husband and I stayed at treehouse view cabin. This is our second time at this cabin and it did not disappoint. I love the location in Townsend and the view is amazing. I will be staying there again.
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Date of stay: May 2022Trip type: Traveled
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Victoria wrote a review 24 May
2 contributions
We had a great experience! We stayed in the cabin Smoky Mountain Heaven - beautiful, private view of nature! We experienced great customer service, and the cabin was clean and ready upon arrival! Also we loved the fast, easy virtual check in process. Highly recommend!
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Date of stay: May 2022Trip type: Traveled
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jason w wrote a review 24 May
1 contribution
i booked a few months ago and had to change my dates for a baseball tournament. Shannon was able to make that happen for me without any inconvenience! Thank You Shannon!! looking forward to staying there!
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Date of stay: May 2022
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Debbie E wrote a review 19 May
1 contribution
Cabin was filthy dirty, health & safety issues endless. Manager does not uphold agreement . Bugs, roaches, missing items, broken furniture, no TV remote, filthy dirty, torn bedding, See BBB for pics & more details.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Don't stay there, they lie and do not uphold their agreement policy.
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Response from Jessica Hance, General Manager at Gatlinburg Falls Resort
Responded yesterday
Dear Guest, Thank you for the review. I am sorry to hear that your trip was not as expected. I would like to speak with you about your experience. We take pride in providing luxury vacation homes and I would like an opportunity to make this right with you. Can you please provide me with contact information and your reservation number so I can reach out to you? Thank you and Have a blessed day! Hailie 865-277-1160 GuestCare@gatlinburgfallsresort.com Ext. 207
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ALSO KNOWN AS
gatlinburg falls hotel gatlinburg, gatlinburg falls resort
LOCATION
United StatesTennesseeSevier CountyGatlinburg
NUMBER OF ROOMS
450
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Frequently Asked Questions about Gatlinburg Falls Resort
Which popular attractions are close to Gatlinburg Falls Resort?
Nearby attractions include Ripley's Aquarium of the Smokies (2.3 km), Smoky Tours (2.9 km), and Impossibilities Magic, Mindreading and Mayhem! (2.9 km).
What are some of the property amenities at Gatlinburg Falls Resort?
Some of the more popular amenities offered include a pool, free parking, and a hot tub.
Which room amenities are available at Gatlinburg Falls Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Gatlinburg Falls Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Gatlinburg Falls Resort?
Yes, free parking is available to guests.
What are some restaurants close to Gatlinburg Falls Resort?
Conveniently located restaurants include Buckhorn Inn, Tennessee Jed’s, and Chesapeake's Seafood and Raw Bar.
Are there opportunities to exercise at Gatlinburg Falls Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Gatlinburg Falls Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Gatlinburg Falls Resort?
Many travellers enjoy visiting Noah Bud Ogle Cabin (5.1 km) and Historic Ogle Log Cabin (2.4 km).
Does Gatlinburg Falls Resort have any great views?
Yes, guests often enjoy the mountain view available here.