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Greystone Lodge On the River

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Traveler (252)
Room & Suite (80)
Pool & Beach (4)
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Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible4%
Travelers talk about
“trolley station”(32 reviews)
“donut holes”(33 reviews)
“parking garage”(79 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
All hotel details
Additional information
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
You may also like:
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Nearby Hotels
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Reviews (1,318)
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1,318 results
Traveler rating
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388
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LanguageEnglish
667
388
153
55
55
Show reviews that mention
All reviewstrolley stationdonut holesparking garagesoaking tubbiscuits and gravyripley's aquariumwithin walking distancefree breakfastfamily suitethe cottagesfresh fruitclean roomsfirst floorvery nice hotela great place to stayprivate balconythe breakfast area
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1 - 5 of 1,318 reviews
Reviewed 2 days ago

Great location in the center of town and right across from the trolley stop and aquarium. The hotel was recently remodeled and they did a great job. The bed was comfortable, the room was quiet and the entire property was very clean. Our room had...More

Thank LHA2018
Hotel's Favorite
Reviewed 14 March 2018

Our family loves the Greystone. From the time I call to make reservations, our arrival and check in, and when we check out, we are treated with respect and professionalism. Clean rooms, large assortment for breakfast, right beside the aquarium. For my family there's no...More

6  Thank paulandcat4283
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 15 March 2018

Comments like this certainly make us smile and appreciate all our loyal customers. You are like family to us and you are the reason we love what we do and have been serving the best customers in the world since 1962! From the bottom of...More

Reviewed 2 days ago

Great location across from the aquarium and downtown. Room overlooked nice stream. Rooms were recently updated and nicely done. Very comfortable and quiet. Bed was great and slept well. Will return on future visits.

Thank John F
Reviewed 1 week ago via mobile

Lodge is in a great location, being directly across from the aquarium where all trolleys stop. Rooms are clean, staff very friendly. Free breakfast was okay. We usually either rent a cabin or bring our camper. This year we opted to stay in town. For...More

Thank onego2001
Reviewed 1 week ago

We always have great service and wonderful room. It's so convenient to shopping, restaurants, and the trolly to take you from the Great Smokey Mountain National Park to Pidgen Forge and Dollywood plus the crafts area! Close to the new recreation area called Anakeesta! AND,...More

Thank PYoung47
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#5 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#5 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (252)
Room & Suite (80)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
mdowjat75
15 March 2018|
AnswerShow all 3 answers
Response from John M | Reviewed this property |
We stayed in a suite, but it was not a family suite. ( One king bed only. ) Our suite did not have a dvd player. Sorry that I can't answer the question in relation to a family suite.
0
Votes
Braides P
12 October 2017|
Answer
Response from Max G | Reviewed this property |
No....sorry no pets allowed.
0
Votes
nojo2017
23 April 2017|
AnswerShow all 5 answers
Response from Jackie S | Property representative |
Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
0
Votes
Room Tips
"great family rooms"
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"Great parking."
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"King Executive for a river view."
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"River view is definitely the best. Watch the wildlife from your balcony."
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