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River Terrace Resort and Convention Center

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Traveler (389)
Room & Suite (167)
Pool & Beach (5)
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Overview
  • Excellent18%
  • Very good26%
  • Average23%
  • Poor16%
  • Terrible17%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)
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All reviewsan older hotelbeds were comfortableview from the balconymini fridgecoffee potthe room was nicegatlinburg areathe main streetgas fireplaceaquariummountainsducksattractionsstripcreeksmokiestrolley
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1 - 5 of 933 reviews
Reviewed 5 days ago via mobile

Staff was nice. Rooms are okay but nothing that's overly impressive. Need updating! Ice machine never had enough ice to fill a bucket. Last but not least, the Drake's sports bar / restaurant that's affiliated with River Terrace was a huge let down. Breakfast bar...More

Thank Lisa S
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention CenterResponded 4 days ago

Hi Lisa, We appreciate your candid feedback. We are pleased that you enjoyed the beautiful view and found our staff friendly. It makes us happy to hear that our staff was able to accommodate your needs in such a friendly and professional manner. We regret to...More

Reviewed 5 days ago

Have stayed at this hotel several times and have always been pleased with it. the rooms are clean and well kept. It is convenient for walking around around Gatlinburg and all the attractions. The staff are always helpful and nice.

Thank Sandra S
Reviewed 5 days ago via mobile

This hotel is centrally located for easy access to wherever you want to go. Hotel was clean and we loved the private balcony. Only con would be the hills you have to walk if you get a room higher up, but we did understand we...More

1  Thank Lacey D
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention CenterResponded 4 days ago

Hi Lacey, We appreciate you taking the time to leave a review on your recent experience with us. We are thrilled to learn that you enjoyed the great location and the cleanliness of our resort. We are glad you found our location convenient to all...More

Reviewed 2 weeks ago via mobile

Not much to look at from the outside but room was large, clean and comfortable. Nice location off main road, by creek and easy walk to Parkway with shops and restaurants. Great Smoky park is short drive (or walk) away.

Thank Carla B
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention CenterResponded 2 weeks ago

Carla, Thank you for reviewing our Westgate River Terrace Resort. It is great to know that you enjoyed our comfortable units and excellent location. We definitely look forward to seeing you again soon! Lexa

Reviewed 2 weeks ago

I stayed here two nights. The pool was clean and the location to downtown as everyone suggests is nice. However, the walls are indeed paper thin and I heard WAY too much from the room next door. As it was a short stay I didn't...More

Thank lab12345
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention CenterResponded 2 weeks ago

Thank you for your review of River Terrace Resort & Convention Center. We are happy to hear that you enjoyed our resort's location, as well as the service provided to you by our staff. We do hope that any issues with your room accommodations and...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Gatlinburg
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Gatlinburg
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (389)
Room & Suite (167)
Pool & Beach (5)
Dining (1)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Lianna B
4 April 2018|
AnswerShow all 5 answers
Response from WestgateGuestRels | Property representative |
Hi Lianna, we do have designated smoking areas at our resort.
0
Votes
Carrie G
23 September 2017|
Answer
Response from carol k | Reviewed this property |
Did you check your email after posting? I know trip advisor has certain guidelines that have to be followed and you should have am email explaining those to you.
-1
Votes
SettleC
15 July 2017|
AnswerShow all 4 answers
Response from rci72249 | Reviewed this property |
Yes
1
Vote
Room Tips
"If you have kids get poolside room. They are very large and open to pool deck."
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"Check what other guests have to say about their stay"
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"Rooms on the river are available for upcharge."
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"Request an end room so you only have one neighbor you can hear."
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