New York Marriott at the Brooklyn Bridge
333 Adams Street, Brooklyn, NY 11201
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Avg. ₱17,661 /night, 3/23 - 3/24
₱25,745
per night
₱19,782
per night
₱13,819
per night
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About
#26 of 102 hotels in Brooklyn
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Minutes from many unique attractions, the New York Marriott at the Brooklyn Bridge is one of the most exciting hotels in Brooklyn, New York. Situated moments from the Brooklyn Bridge and close to Barclays Center and Prospect Park, our hotel provides guests with an inspired vantage point to work, play, and relax. Thoughtfully designed, our guest rooms and suites boast plush bedding, flat-panel TVs, and high-speed Wi-Fi; some of our accommodations feature private terraces with stunning views of the Brooklyn Bridge and downtown skyline.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Conference facilities
Banquet room
24-hour security
Parking garage
Wifi
Restaurant
Breakfast available
Vending machine
Taxi service
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
Room features
Desk
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish, Italian
Location
333 Adams Street, Brooklyn, NY 11201
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
LaGuardia Airport
13.2 km•
See all flights
Newark Liberty Intl Airport
15.7 km•
See all flights
Court St
2 min•New York City Subway
Rental Cars
147 Restaurants
within 0.5 kilometers
Reviews
4.1
1,022 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The New York Marriott at the Brooklyn Bridge has earned praise for its prime location and the spaciousness of its rooms, with quietness often noted as a plus. However, opinions on value are less favorable, with guests highlighting the steep prices and additional fees, feeling these undermine the hotel's offerings. Service quality appears inconsistent; while some guests commend the friendly staff, others report frustration with less attentive service.
The atmosphere is marred by outdated decor and maintenance concerns, although the comfortable beds receive positive mentions. Amenities receive mixed reviews, with some dissatisfaction over the absence of certain expected features.
Location
Convenient
Atmosphere
Outdated
Rooms
Spacious
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Mixed
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Detailed Reviews
After five days in this hotel, there were bad and good things to say.
Bad:
1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar.
2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing.
Good:
1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful.
2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively).
3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry.
Conclusions:
There were issues but the hotel handled them well.
Bad:
1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar.
2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing.
Good:
1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful.
2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively).
3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry.
Conclusions:
There were issues but the hotel handled them well.
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Date of stay: March 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Do not stay in shareable rooms. The inter-room door reduces the soundproofing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed at the hotel to attend a wedding. From the beginning we warmly greeted by attendants at street level willing to assist with luggage and parking. Check-in was efficient and quick. Room was easy to find, nicely furnished suite, noise was minimal. The hotel bar was fun and great signature cocktails as well as great draft bears and menu. The ballroom where we had brunch the day after the wedding was beautifully set and the breakfast choices covered every picky eater. The location is spot on, a quick walk to the bridge, quick walk to stores (Macy's) and wonderful eateries.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam Ibrahim, General Manager at New York Marriott at the Brooklyn Bridge
Responded Jul 13, 2022
Dear Mirrorlakefan, Thank you so much for taking the time to share your feedback here on TripAdvisor. We are so glad that you had a great time here at the Brooklyn Marriott. Thank you for all the positive feedback regarding our rooms, staff and location. We hope to see back again one day! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
As travelers from the west coast landing in NY at 6am, the Marriott has always had a room available by 8am so we could shower and nap before starting our day.
And for years we always start our day with breakfast in the M-Club where Leonard works who is just a super friendly and delightful guy. Always remembers us and shares stories about his growing family.
And for years we always start our day with breakfast in the M-Club where Leonard works who is just a super friendly and delightful guy. Always remembers us and shares stories about his growing family.
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Date of stay: March 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam Ibrahim, General Manager at New York Marriott at the Brooklyn Bridge
Responded Apr 4, 2022
Thank you Nyphaser for sharing your feedback here on TripAdvisor. I have to agree that Leonard is definitely a Super Star and we are fortunate to have him as a member of the Brooklyn Marriott Family. Thank you for choosing to stay with us and we hope to welcome you back again soon. Stay well & Happy Spring Time,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If management just fired all the people who work here, the hotel would actually be really nice. The location is fantastic - right downtown, within walking distance to restaurants, delis, gym, etc. The rooms are much more spacious than anything I'd stayed in in Manhattan.
But holy moly, the administration couldn't be more incompetent. After a long day of travel, I checked in and wanted to take a shower, only to find hair all over the bathtub and sink and floor so it was obvious the room hadn't been cleaned. So instead of moving me to a new room, they sent up housekeeping - at 10pm - to clean the bathtub in front of me, while I was trying to eat dinner and take a work call. Talk about awkward and disruptive. Then, they offered a measly set of points or $50 to compensate (mind you, the going rate for a hotel room is around $670-700/night. The whole thing felt like a poorly scripted dramedy, leaving me wondering if anyone at this property actually values their guests' experience.
For the price, you’d expect top-notch service. Instead, you’ll likely leave with a lot of frustration and a story to tell. Avoid.
But holy moly, the administration couldn't be more incompetent. After a long day of travel, I checked in and wanted to take a shower, only to find hair all over the bathtub and sink and floor so it was obvious the room hadn't been cleaned. So instead of moving me to a new room, they sent up housekeeping - at 10pm - to clean the bathtub in front of me, while I was trying to eat dinner and take a work call. Talk about awkward and disruptive. Then, they offered a measly set of points or $50 to compensate (mind you, the going rate for a hotel room is around $670-700/night. The whole thing felt like a poorly scripted dramedy, leaving me wondering if anyone at this property actually values their guests' experience.
For the price, you’d expect top-notch service. Instead, you’ll likely leave with a lot of frustration and a story to tell. Avoid.
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Date of stay: December 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Srdan Jovanovich, Guest Services / Front Office at New York Marriott at the Brooklyn Bridge
Responded Dec 16, 2024
Dear Jamie Thank you for taking the time to let us know about your experience while staying with us. We would like to extend our sincere apologies for the poor experience at our hotel including staff service and room cleanliness. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Srdan Jovanovich srdan.jovanovich@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rooms, beds and cleanliness are very good. Service was already over by 10:00 a.m. It was annoying that WiFi was only available for an additional charge of $15 per day. That is really stone age or a rip-off. We solved this by getting a Marriott membership, for which we used the WiFi in the train station. The bar area is usually overcrowded. Breakfast is served at a self-service counter with single dishes. Coffee is in a paper cup, whether you sit down or not. But we experienced the practice of using paper dishes everywhere.
The location of the hotel is very good for visiting hip Brooklyn and Williamsburg
The location of the hotel is very good for visiting hip Brooklyn and Williamsburg
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip:Â FĂĽr WLAN Mariott Membership beantragen, dann ist es inklusive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very underwhelming experience staying here on a weekend. The front desk people were not very friendly and were less than helpful at check in. The room was okay but lighting was not good and several bulbs were burned out. Although I have lifetime Platinum Elite status, it was totally worthless here. Firstly the MClub is closed on weekends until Sunday evening. Secondly no places in the hotel are open for the breakfast that is supposed to be provided to those with Platinum or Titanium status so we were given a $30 voucher that could only be spent at a “grab & go” set up at the bar. To add insult to injury, the mandatory “Resort Fee” yielded us an additional $30 food voucher that was only spendable at the same substandard “grab & go” set up.
Next time we go to Brooklyn, we will stay certainly stay someplace else.
Next time we go to Brooklyn, we will stay certainly stay someplace else.
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Date of stay: October 2024Trip type: Traveled as a couple
Room Tip: Don’t stay here on a weekend if you want to have access to eating options.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mostly a positive stay, however not entirely. Really good location in Brooklyn, close to subway and easy access to airports and main highways. The staff were uniformly pleasant and helpful and knowledgeable and at check-in my Bonvoy status was acknowledged and appreciated. The room was large and well appointed, surprisingly so for NYC. The parking garage is a little expensive at $60/day but the elevator takes you right upstairs to the lobby, a real plus. A major disappointment was with the “attempt” to use the $25 food and beverage credit. Neither their restaurant nor the M club for Elite Bonvoy members are open on weekends and there were long lines of people waiting at the “Pantry” to get a limited selection of coffee, pastries, yogurt, etc. There was one unfortunate employee having to be a cashier, barista, bagel-toaster, you name it; three employees should have been the minimum for the number of people waiting for service. Common areas for people to sit and eat after they get their food are not cleaned to any degree. When I complained about this to the front desk, their suggestion was to maybe “go to the Panera down the street!!!!!” Frankly, there were a lot of things I liked about this Marriott but I can’t recommend staying here for the price - better value at the Hampton Inn where they understand that cleanliness, coffee and breakfast are important to travelers.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Wang, Guest Services / Front Office at New York Marriott at the Brooklyn Bridge
Responded Aug 16, 2023
Thank you so much for taking the time to provide us your valuable feedbacks about your experience with us. We sincerely apologize for the below standard food and beverage offerings experience. We will review these details closely with the food and beverage leadership team in order to prevent similar experiences from happening in the future. Thank you again for staying with us and we hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Because of the pandemic, I have not been able to travel to the New York City area for 3 years. We've enjoyed staying here in the past for several reasons. The rooms are much larger than in Manhattan, it's easy to get to Manhattan from here via subway, the surrounding area around the hotel is charming to walk around, and the amenities provided to me as a platinum Marriott Bonvoy member have made this my choice hotel in the area.
However, things have changed a bit since my last stay. I have always appreciated the Club Lounge in this hotel in the past, which provided us a very good breakfast, along with access to non-alcoholic cold drinks, a filtered water station, coffee, a do it yourself espresso machine at other times of the day, and computer stations that you could use to print documents. In the late afternoons on weekdays, the lounge provided an honor bar and hors d'oeuvres. Now, the lounge is only open until 10 am for breakfast on weekdays, and not at all on weekends. I understand that I would receive extra Marriott points for this, but again, I'd rather have had the lounge amenities over this.
I've also not been happy about the terms of the daily "resort fee" the hotel charges. There's a $25 extra charge per day, but you are given a daily $20 dry cleaning credit, along with a $25 food and beverage credit to be used in their pantry or bar, and a single $15 credit to be used with Lyft. The daily credits have to be used per day, and cannot be carried forward to the remaining days of your stay. The pantry is only open until 1 pm, and if you aren't a drinker, the food/drink credit is worthless afterwards. As for the dry cleaning services, unless you get your order in early enough, you won't get same day cleaning for what you want laundered. And while the order sheet in your room says the service is available 6 days a week, I actually did have something I wanted laundered on Saturday, and was told there was no weekend laundry service available. That kind of moots the benefit.
Here's hoping the hotel changes things a little going forward.
However, things have changed a bit since my last stay. I have always appreciated the Club Lounge in this hotel in the past, which provided us a very good breakfast, along with access to non-alcoholic cold drinks, a filtered water station, coffee, a do it yourself espresso machine at other times of the day, and computer stations that you could use to print documents. In the late afternoons on weekdays, the lounge provided an honor bar and hors d'oeuvres. Now, the lounge is only open until 10 am for breakfast on weekdays, and not at all on weekends. I understand that I would receive extra Marriott points for this, but again, I'd rather have had the lounge amenities over this.
I've also not been happy about the terms of the daily "resort fee" the hotel charges. There's a $25 extra charge per day, but you are given a daily $20 dry cleaning credit, along with a $25 food and beverage credit to be used in their pantry or bar, and a single $15 credit to be used with Lyft. The daily credits have to be used per day, and cannot be carried forward to the remaining days of your stay. The pantry is only open until 1 pm, and if you aren't a drinker, the food/drink credit is worthless afterwards. As for the dry cleaning services, unless you get your order in early enough, you won't get same day cleaning for what you want laundered. And while the order sheet in your room says the service is available 6 days a week, I actually did have something I wanted laundered on Saturday, and was told there was no weekend laundry service available. That kind of moots the benefit.
Here's hoping the hotel changes things a little going forward.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam Ibrahim, General Manager at New York Marriott at the Brooklyn Bridge
Responded Jul 20, 2022
Dear blkjck5697, Thank you for sharing your experience here on TripAdvisor. I appreciate the feedback as it will ensure meeting the expectations of our very important guests. We are working towards many of your concerns. We hope to see you back again in the future. Thank you for your loyalty and for choosing the Brooklyn Marriott. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How sad to let such a place deteriorate without doing anything.
We feel a lack of care, the carpets in the corridors are stained, the cleaning, including in the rooms, is not up to standard, some of the furniture is very damaged, sometimes broken.
It’s all the more a shame as the common areas are magnificent, as was our room with a breathtaking view.
The breakfast is just up to par, really the minimum required…
The reception staff are just friendly (when there is someone….)
The location is convenient, close to the metro, and guarded parking is available (paid)
We feel a lack of care, the carpets in the corridors are stained, the cleaning, including in the rooms, is not up to standard, some of the furniture is very damaged, sometimes broken.
It’s all the more a shame as the common areas are magnificent, as was our room with a breathtaking view.
The breakfast is just up to par, really the minimum required…
The reception staff are just friendly (when there is someone….)
The location is convenient, close to the metro, and guarded parking is available (paid)
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The primary problem with our stay was that our room was the lack of housekeeping services for two of the four nights we stayed here. The first time this happened, we were put all day and returned - no housekeeping. We asked at the front desk and letter that night, we had fresh towels and emptied trash! The next day the room. Was attended to appropriately. The third night, we were out for the day and came back and again, our room had been neglected by housekeeping. I again asked the front desk and requested housekeeping. We Reurned after 10 pm and still no housekeeping service. I called the front desk and was informed that housekeeping was gone for the day (I did not expect them At this point). Extremely disappointed at the service in this overpriced hotel. If you don’t want to have go out of your way to get fresh towels and your waste baskets emptied, I would suggest taking the $250-$350 a night elsewhere.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip:Â Stay elsewhere! At this price point, service is incredibly poor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam Ibrahim, General Manager at New York Marriott at the Brooklyn Bridge
Responded Jun 20, 2022
Dear sallybA1935PD - Thank you for sharing your feedback here on TripAdvisor. I apologize that we did not meet your expectations and are currently addressing the challenges you mentioned. I'd appreciate the opportunity to speak with you further regarding this situation and ask that you call me at your convenience 718-246-7000. Thank you for choosing the Brooklyn Marriott - we hope to have a chance in the future to show you the true Brooklyn Marriott Style. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes - we do have most rooms with stand alone shower and some with bath tubs. Thank you for your inquiry we hope you choose the Brooklyn Marriott when travel to NYC.
Good Day, the M Club is open Monday thru Friday 6:30am to 10am. The pool is not open and has not been scheduled to open until later this year.
…
"the little shop off lobby doesnt have anything good, it was really surprising for NYC not to have better shop"Read full review
"Indoor pool closed for winter 24/25. Limited food options in hotel and near by. No room service."Read full review
…
PRICE RANGE
₱17,890 - ₱28,956 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott new york at the brooklyn bridge hotel brooklyn, new york city marriott, marriott brooklyn bridge, brooklyn marriott
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
666
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about New York Marriott at the Brooklyn Bridge
Which popular attractions are close to New York Marriott at the Brooklyn Bridge?
Nearby attractions include Brooklyn Tabernacle Church (0.3 km), New York Transit Museum (0.4 km), and Bargemusic (0.5 km).
What are some of the property amenities at New York Marriott at the Brooklyn Bridge?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at New York Marriott at the Brooklyn Bridge?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at New York Marriott at the Brooklyn Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New York Marriott at the Brooklyn Bridge?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to New York Marriott at the Brooklyn Bridge?
Conveniently located restaurants include Shake Shack Downtown Brooklyn, New Apollo Diner, and Botte Brooklyn.
Are there opportunities to exercise at New York Marriott at the Brooklyn Bridge?
Yes, guests have access to a fitness centre during their stay.
Is New York Marriott at the Brooklyn Bridge located near the city center?
Yes, it is 0.2 km away from the centre of Brooklyn.
Does New York Marriott at the Brooklyn Bridge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at New York Marriott at the Brooklyn Bridge?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to New York Marriott at the Brooklyn Bridge?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (2.9 km), World Trade Center Memorial Foundation (2.8 km), and Brooklyn Museum (3.3 km).