About

3.0

#64 of 114 hotels in Brooklyn

Location

Cleanliness

Service

Value

The Tillary Hotel Brooklyn, located Downtown Brooklyn which is minutes away from the Brooklyn Bridge, DUMBO and Barclays Center, The Tillary’s 174 guest rooms and suites in addition to its well-appointed public areas were designed by Brooklyn-based Cl-oth Interiors who fused mid-century modern and art-deco cues with a modern and industrial aesthetic by incorporating elements such as end-grain wood tile flooring and polished concrete with jewel-toned plush furniture and gilded geometric motifs

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Property amenities

Valet parking

Free High Speed Internet (WiFi)

Fitness Center with Gym / Workout Room

Bar / lounge

Pets Allowed ( Dog / Pet Friendly )

Car hire

Business Center with Internet Access

Meeting rooms

Paid private parking on-site

Wifi

Breakfast available

Breakfast buffet

Taxi service

Photo copier / fax In business center

Concierge

Convenience store

Non-smoking hotel

ATM on site

First aid kit

24-hour check-in

24-hour front desk

Room features

Allergy-free room

Blackout curtains

Air conditioning

Desk

Coffee / tea maker

Flatscreen TV

Sofa bed

Walk-in shower

Housekeeping

Interconnected rooms available

Safe

Telephone

Wardrobe / closet

Clothes rack

Iron

Wake-up service / alarm clock

On-demand movies

iPod docking station

Bath / shower

Complimentary toiletries

Hair dryer

Room types

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Modern

Trendy

Languages Spoken

English, French, Spanish

Hotel links

Visit hotel website

Location

80Somewhat walkable

Grade: 80 out of 100

46Restaurantswithin 0.5 km

6Attractionswithin 0.5 km

85 Flatbush Avenue Ext, Brooklyn, NY 11201-2905

1 (718) 306-6714

E-mail hotel

Getting there

LaGuardia Airport13 kmSee all flights

Newark Liberty Intl Airport16 kmSee all flights

Jay St – MetroTechNew York City Subway7 min

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

3 minSpeciality & Gift Shops

Pier 2 Roller Rink

5 reviews

5 minGame & Entertainment Centers

Brooklyn Commons At Metrotech Center

2 reviews

5 minParks

See all nearby attractions

20Reviews33Q+A4Room tips

Reviews

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Tiffany J wrote a review May 2023

5 contributions4 helpful votes

Rude Front desk & lying management

Management & Staff ruins this hotel. Corporate & regular travelers, please do not stay here. Better in the area. Worst hotel front desk I’ve experience in a while. The story is long so I’ll spare you but just don’t do it.

Date of stay: May 2023Trip type: Traveled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 2 weeks ago

Please accept our apologies for any inconveniences or issues you may have had. We would be happy to address any and all concerns you may have if you can please contact us directly.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris V wrote a review Apr 2023

2 contributions

Hotel's Favorite

Best hotel in Brooklyn!

Great customer service, rooms were super clean and room service was attentive to everything, the location is also perfect for going and coming to Manhattan. Close enough to downtown Brooklyn as well, would 100% recommend for all travelers

Date of stay: April 2023Trip type: Traveled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 19 Apr 2023

Thank you for your feedback. We greatly appreciate you staying with us. We do welcome any concerns and critiques. We look forward to staying with us again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yousef M wrote a review May 2023

4 contributions1 helpful vote

Jalissa and Campbell

The room size was good and clean. It was in Brooklyn in a good location bit out of the traffic areas. The staff was GREAT, they tried to help us as much as they could especially Jalissa and Campbell. Will definitely book this hotel again.

Date of stay: May 2023Trip type: Traveled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 1 week ago

Thank you for your feedback. It was a pleasure having you as a valued guest. We greatly appreciate you staying with us and hope to see you again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Han M wrote a review May 2023

1 contribution

Clean, comfortable, convenient

If you’re looking for a “destination” hotel where the experience of it is a major part of your trip, this probably isn’t it. If, however, you’re looking for someplace clean, comfortable, convenient, and relatively affordable while you run around to a bunch of different neighborhoods, it’s perfect. The beds were comfy, the temperature controls worked (rarer than you’d think in NYC), the shower pressure was great and there was plenty of hot water, and we had no major noise issues (again, rarer than you’d think in NYC). The staff was super friendly; we had a great conversation with Laurie and Asia in our way out, and they held onto our luggage for us while we went about our morning on our departure day, which was incredibly helpful (no one wants to take their suitcase to brunch!). We also had a very positive experience as an openly queer couple, which, while I wish it was the norm, is far from a given. The hotel is about a 10 minute walk from the majority of major subway lines, so you can get to a ton of places in Manhattan and Brooklyn without having to transfer, which is great if you haven’t spent much time in the area or if you just hate spending chunks of your trip waiting for yet another train. We’ll definitely stay here again when we want some quality Brooklyn time!…

Date of stay: May 2023

Value

Location

Service

Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 1 week ago

Thank you for your feedback. We greatly appreciate you as a valued guest. We greatly appreciate you staying with us and hope to see you again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BeletteDuCoin wrote a review May 2023

4 contributions1 helpful vote

Avoid: 420$ extra charges after checkout

I would give 0 star if it was possible. Avoid this hotel, they charged us 420$ fees without explanation and most of them were charged after check-out. During check-in they ask for a credit card which apparently didn't work, so we gave a second one. At the end both cards were charged. We went to the counter to ask for an explanation. The answer was that it was only a test. Afterwards they modified the charge from 0.90$ to 47$ on one card and added 6 charges on the second card. At the end, 420$ were stolen. Everything happened after we left. So no possibility to complain directly. Without mentioning that the staff was not friendly and helpful at all.

Date of stay: May 2023Trip type: Traveled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 3 weeks ago

Please accept our apologies for any misunderstanding regarding the credit cards and charges being applied. We never intend to overcharge for any fees not applied to the stay and will be more than willing to make any adjustments that you may feel have been wrongly charged. Please reach out to directly so that the correct adjustments can be made. Thank you.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Enigma K wrote a review May 2023

1 contribution2 helpful votes

Good value but not very desirable.

The hotel is located within walking distance from the subway stations. However there's no access to any kind of stores close by. On the day of checkout I requested for a extension and the manager sternly replied saying he can let us stay only till noon. At 12:03 PM or so I get a call from the front desk employee who shouted at me that it's time to check out! I have not experienced this at any of the hotels I have stayed at.

Date of stay: February 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 3 weeks ago

Thank you for your feedback. We apologize for the inconveniences you dealt with regarding a request for a late check out. As our normal check out time is 11:00AM, we try to accommodate as many guests as possible to extend the departure time. In no way do we condone or encourage anyone in the Tillary to come across as anything less than a very high level of service, and sincerely apologize if you as a guest of the Tillary felt slighted in any way.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elie L wrote a review May 2023

1 contribution

Great stay !

Russ, Lori and Jalissa took care of me like a vase, extremely grateful for their hospitality during my month long stay in New York! Would recommend Tillary to everyone and anyone looking to have a chilled stay in New York

Date of stay: April 2023

Value

Location

Service

Trip type: Traveled solo

Room Tip: Cleaning staff needs

See more room tips

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 3 weeks ago

Thank you for your feedback. We greatly appreciate your stay with us. We hope to see you again soon, and wish you all the best.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tosan O wrote a review May 2023

1 contribution

I enjoyed my stay, Russ and Lori was so welcoming.

I has a great stay in The Tillary hotel. Lori and Russ was so friendly and helpful, from the time of check in to check out time. The room was clean and nice, the bed was super comfy. Highly recommended and I will definitely come back.

Date of stay: May 2023Trip type: Traveled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 3 weeks ago

Thank you for your feedback. We are very happy you enjoyed your stay at the Tillary. We hope to see you again soon and wish you all the best and happiness in your travels.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Csmithvss wrote a review May 2023

Hamburg, New York36 contributions22 helpful votes

Customer Service Consistency

To add some context my husband and I were traveling from Salem to NYC for a day with our special needs dog (he has diabetes and is blind due to this). I called the hotel at 7am prior to leaving our Airbnb in Salem to confirm that we could get early check in. I was told yes and to just let the person at the desk know and they would charge us accordingly once we got there. This was Saturday April 29th. We arrived at around 11am and were looking forward to getting in the room and getting our dog settled after being in the car for 4 hours. When my husband went to check us in he was told that the hotel did not offer early check in. He explained how I had called earlier and how we had a special needs dog. The woman at the front desk was not helpful at all in this situation. My husband came back to the car and we proceeded to find another hotel that would allow early check in and were prepared to just burn the money we had spent for the room at The Tillary. My husband went back in to let the front desk woman know that we had found another option and that we would not be staying at The Tillary. Magically at that point early check in was offered. I found this in particular extremely frustrating. However we proceeded to get our things out and up to our room since we didn’t want to wait another minute if we could help it. On a positive note the only saving grace for this place was that the valet team member named Asia was extremely helpful and kind! She was helpful in offering places where our dog would feel comfortable going potty as well as a quick food spot. She got all of our things to and from the room as well as loading everything in our car the next morning, and then once we were ready to leave brought our car up. She absolutely deserves a raise since she was the only person willing to go out of their way to help us. The only reason we may even consider staying here again is due to Asia and her kindness. The room itself wasn’t the cleanest (floors were dusty) and due to the early check in accommodation we ended up with two twin beds instead of a king. We decided just to deal with that and not bother trying to switch rooms at regular check in time since we had such difficulty with the early check in.…

Date of stay: April 2023Trip type: Traveled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Robert Gormley, Owner at The Tillary Hotel

Responded 4 weeks ago

Thank you for your feedback. We greatly appreciate you reaching out to us to inform us issues that you had to incur. We greatly apologize for the miscommunication regarding the early check- in. We are very sensitive to all our guests needs, especially in this case regarding your dog. We try our best to accommodate early check-ins, especially when such cases are time sensitive. Although we have a check-in time at 3:00 PM and check out time at 11:00AM, we do try to accept early check as much as possible. Again, we apologize for any inconvenience. We are happy to heart that our team member was able to assist you once you were able to get your room.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pioneer44130266247 wrote a review Apr 2023

Saint Charles, Missouri1 contribution1 helpful vote

Filthy Room and No hot water equals short stay

Dirty room with no hot water. Don’t trust a word that the manger Russ says. After letting him know that even the phone in my room was dirty (see pics) he promised a discount on the one night stay (I checked out early). After calling SEVERAL times and leaving a voicemail with my invoice with the room number that I stayed in I have yet to receive a call back. I have since had to file a complaint with my credit card company.

Date of stay: April 2023

Value

Location

Service

Trip type: Traveled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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