Holiday Inn Brooklyn Downtown, an IHG Hotel
300 Schermerhorn St, Brooklyn, NY 11217-1005
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$245
Fully refundable before 06/10/23
$295
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About
#29 of 114 hotels in Brooklyn
Location
Cleanliness
Service
Value
A Contemporary Downtown Brooklyn Hotel near Barclays Center
When traveling to New York City, Holiday Inn Brooklyn Downtown wants to provide you with superior accommodations to meet your every need. Whether you're here for business or pleasure the Holiday Inn Brooklyn Downtown is your sophisticated choice for comfort, quality and service.
The hotel is situated in an ideal location with the exciting neighborhood encompassing all that you'll need for your business or leisure travel from the Barclays Center, Brooklyn Bridge, NY Transit Museum, Coney Island, world-renowned universities such as LIU Brooklyn, NYU Tandon School of Engineering, Brooklyn College. Companies nearby are The Brooklyn Hospital Center, Metro Tech, JP Morgan, National Grid and Brooklyn Navy Yard. The Holiday Inn Downtown Brooklyn hotel is also in close proximity to DUMBO, Duffield Street and Williamsburg.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
95Great for walkers
Grade: 95 out of 100
123Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
300 Schermerhorn St, Brooklyn, NY 11217-1005
Getting there
Nevins StNew York City Subway3 min
DeKalb AveNew York City Subway4 min
541Reviews30Q+A88Room tips
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Well our stay in this hotel didn't start too well as the man that checked us in (who I have to say was EXTREMELY handsome and well turned out!) was one of the rudest people I have ever been checked in by. I was complaining about him to my wife in the lift and another guy agreed that he was really rude. It makes you wonder why people like that go into the hospitality industry! Our room was SO disappointing as it was just a bit grubby, tired and old and whoever took the photos of the hotel was a genius as the rooms looked really modern and big which they absolutely weren't! I have to say the bathroom was absolutely beautiful though with lovely products and our room and bathroom were beautifully clean and got serviced every day which I really appreciated. We could also just about see Liberty from our room which was just AMAZING but I wouldn't want to stay there again until it is fully refurbished. Also it seemed to be an actual residence to alot of students and young families which I found really weird as I'm pretty sure that in the UK (where I'm from) you can't have people actually living in a hotel so I found that a bit odd. I have to add though that the location was really useful as it was so near the subway and all the other ladies who were on reception (I refused to go back to grumpy guy if he was on!) were absolutely wonderful, lovely, helpful and professional and actually could not be faulted. It's just a shame our first impression was marred by somebody so unfriendly. …
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn Brooklyn Downtown, an IHG Hotel
Responded 4 weeks ago
Hi LeiaJ165, Thank you for staying at our Holiday Inn Brooklyn Downtown for your travel need. We appreciate you as our valued guests. Our hotel aims to showcase clean, comfortable rooms with genuine hospitality service. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service. If you need further assistance, please email at us ihgservice@ihg.com. We hope you allow us to share a more positive experience soon! Take care, Mark Kaser T. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve never written a review for a hotel room. But this stay was so upsetting I had to write a review. I brought the room to watch a ppv with friends, something I do all the time. This is the only hotel that has given me problems for noise complaints. At 10pm we were threatened to getting kicked out of the room without a refund because of noise, when we had an extra day left on our stay. My friend also got accused of stealing by a man at the front desk when he didn’t steal anything. It ruined our experience of even enjoying the show and overall I never plan to go there again and forsure don’t suggest it if you plan to watch a ppv or have a game night.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Brooklyn Downtown, an IHG Hotel
Responded 17 Apr 2023
Hi Navigate02216947238, Thank you for choosing our Holiday Inn Brooklyn Downtown for your travel stay. We create value for our customers and make it easy for them to accomplish neither work nor play. I'm sorry for the issues you encountered. I have forwarded your comments to our hotel management team for a proper workaround. I also sent you a private message to extend our sincere apology. We will do our best to meet your expectation next time you stay with us. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First let me say this is the first review I have ever left for any hotel property. I am a Platinum customer of Holiday Inn. I had 2 of the worse nights I have ever had at 300 Schermerhorn St. Brooklyn Holiday Inn. I am a business traveler, and this area has a decent walkability, and is central to my clients. This hotel has cultural behavioral issues, and maybe shouldn't be in the hospitality business. I was there 2 consecutive nights. The first night I had a connecting room, and the other guest where extremely loud and threatening each other. There were children present and up until 11:30, they were "F" this and that at the top of their lungs. If that weren't bad enough, they woke me up when they picked it up at 5:15 the next morning. I prepared myself for work and left, stopping at the front desk I asked for another room, which they agreed to. When I returned to the hotel they gave me another room on a different floor. I vacated my room and returned the old room's key to the front desk. Tired from not getting much rest the previous night I went to bed at 8:30pm. At 10pm I was awakened to pounding on my door. I was in a deep sleep, so they must of been pounding for awhile. I was walking to the door in my underwear when the front desk clerk (Ashley) opened my door with what I assume was "her muscle" (2 gentlemen) behind her in the hallway. She greeted me with "what are you doing in this room?" I have a reservation I responded. I explained the above. I was a little shaken and got another bad night's sleep. At one point I walked down to the front desk to ask how this could have happened. At the door there was no apology, just a sad excuse of "wellness check". So when considering this property: What kind of guest do they have that they have this procedure? How did they know I was in the room in the first place? Why wouldn't they call on the phone, rather burst into the room? Why didn't they address the guest issue from the previous night who were clearly out of hand? If you read the previous reviews you see this isn't the cleanest place, the valet service leaves a lot to be desired, there is issues with the restaurant. All of these are consistent issues. If you review the previous reviews you will see "canned" form letter type responses. I don't really see any issues addressed. Again, this place is NOT very well managed, and maybe corporate should address this hotel wide attitude. I hope this place gets better, but I will stay away for now.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: If you buy on price, this is affordable. If you are looking for a good experience, go elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
amybatt wrote a review Dec 2022
Manchester-by-the-Sea, Massachusetts2343 contributions261 helpful votes
Lots of downside, probably wouldn't return We stayed here for one night for a concert in Brooklyn. I'm not sure I'd return. We've stayed in other hotels in the area that are far better, but we were trying to save money here. Pros -- Rooms are really quiet. Could not hear neighbors from within the room, but out in the hall they were very loud, so there's some good soundproofing. -- Valet parking is really convenient. It's in the same building and you text the valet when you need your car and come and go as you want. --Good location for subway and breakfast (Black Seed Bagel on the corner of Schermerhorn is excellent!) Cons -- While our room did not smell of marijuana, we were around a few other guests who absolutely reeked of it. Not sure what it is about this hotel that attracts that, but we had to sign a strict no-smoking policy when we checked in. --The marijuana smell in elevator and the sort of dingy look of the room made us feel it's a bit unclean. Hotel could use a freshen up. -- Toilet did not flush. We called for assistance and none came, so we kept going to the lobby toilet. Only one night stay so only minimally inconvenient but would have been a pain if it went on. --Rooms are really small, as expected in NYC area but ours (two beds) was really small. Virtually no counter space in bathroom. More downside than upside, not worth revisiting.…
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Brooklyn Downtown, an IHG Hotel
Responded 12 Jan 2023
Hello, amybatt Thank you for bringing this to our attention and choosing our hotel for your stay. It is extremely valuable for us and helps us improve in future occasions. I have shared your observations with our management. I'm sorry for the situation you encountered. It was far from awesome. Our establishment aims to meet the highest expectations in your business or leisure trips. Hopefully, we'll get another chance to show you we have made the necessary adjustments to offer you a much better stay. See you soon! Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adriana R wrote a review Dec 2022
When I walked in with out a reservation I was greeted by Jose at the reception desk. I ask a few questions and he was able to search for a good price price for me. Thank you Jose for your service.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Honestly this has been the worst stay at any hotel chain and from here on out I will never stay with IHG ever again. The holiday inn downtown Brooklyn was the worst! Day one : not enough towels and no clean sheets there was blood on the sheets and other things when we turned down our bed. Day two: we left at 9 am and returns to our room at 10 pm no housekeeping all day long! We never received any housekeeping all day!! I called downstairs and was told “ sorry we had over 100 arrivals today so we didn’t have enough housekeeping to get to it” this is ridiculous!! Thank you Shannon
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Avoid this hotel unless you don’t care about service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
great hotel after my last hotel experience, every time i come brooklyn i will stay here. rooms are very clean, staff are great. they have a great restaurant and very good location for shopping! i was very impressed with everything about this hotel. they even have a pool!! highly recommended. they have parking. very pleased with my experience and got my moneys worth!
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Besides a slower than necessary check in process, good experience overall. Good location to venture into Manhattan and the Carroll Gardens neighborhood. Rooms were basic but enough comfort. Coffee kcups in room were actually flavorful and great bagel place one block away l
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff is friendly and helpful. Parking was valet with in and out privileges. You text a number when you need your car out. $45 per night for minivan. $35 for regular car. Room is small but has keurig coffeemaker, mini fridge, microwave, iron and hair dryer. Beds are comfortable. Room was quiet. We were on the 12th floor. Subway is very close. About a 3 minute walk. Only downside was a very strong Marijuana smell in the room. It was on and off but very evident when we came in from being out all day. I prefer that to cigarette smoke so it wasn't really a problem for me but if you're sensitive it would. Would stay again if we returned to NYC.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
There were issues not typical of Holiday Inn. The hotel was clean and the staff were all friendly and helpful. But the one day of our trip we asked to have the room clean, we purposely left the entire day so it could be cleaned and it still wasn’t clean even after asking the front desk- they finally got to it around 5:00 after we came back but by then we had run out of toilet paper and had no clean towels to take a shower before going out again. The water pressure in the shower was amazing! Better than we’ve ever had at a hotel. But, the shower head didn’t tilt at all so being a small shower, forget about not washing your hair if you didn’t want to because there’s no way to avoid getting soaked. The soap was tiny!!! Have never seen such small soap at a hotel. And there’s no hand towel- there are only bath towels, or wash cloths to dry your hands which we found odd. The bed was terrible- big indentations on both sides which did not make for good sleeping. It’s time to replace the beds. While there’s no smoking in the hotel, apparently marijuana doesn’t apply- the entire floor reeked of pot (the skunky kind not the good kind!) the entire time we were there. The lobby was nice and has an atrium and restaurant, both good places to work if need be. The hotel is in a good location, lots of restaurants and shops close by and within walking distance of the subway. Overall the hotel was meh- probably wouldn’t stay here again.…
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: It’s a busy hotel and the elevators are slow with so many people. The restaurant is good- but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Brooklyn Downtown, an IHG Hotel
Responded 25 Aug 2022
Hi SusanG518, Thank you for your coming to visit us. Here at Holiday Inn Brooklyn Downtown, we provide a quality stay in an environment for all the family. I received your evaluation of our service and am sorry for the inconvenience during your stay. I understand your disappointment about these matters. I handed out your comments to our local area managers to get evaluated. We took action to improve our services and offers. I invite you to visit us on your next travel adventure so you can experience our new offers. Great wishes, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$173 - US$318 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Brooklyn - Nevins Station
LOCATION
United StatesNew YorkBrooklynBoerum Hill
NUMBER OF ROOMS
245
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Frequently Asked Questions about Holiday Inn Brooklyn Downtown, an IHG Hotel
Which popular attractions are close to Holiday Inn Brooklyn Downtown, an IHG Hotel?
Nearby attractions include Brooklyn Academy of Music (0.4 km), Bargemusic (0.4 km), and Alamo Drafthouse Cinema (0.4 km).
What are some of the property amenities at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Brooklyn Downtown, an IHG Hotel?
Conveniently located restaurants include Dekalb Market Hall, Junior's Restaurant, and French Louie.
Are there opportunities to exercise at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Holiday Inn Brooklyn Downtown, an IHG Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Brooklyn.
Are any cleaning services offered at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Brooklyn Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Brooklyn Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.