Arena Hotel

Arena Hotel

Streetscape - Note the elevated train tracks.
Traveler (112)
Salle de bains
Room & Suite (102)
Breakfast Area at the BEST WESTERN PLUS Arena Hotel
Dining (20)

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About

4.0
#20 of 104 hotels in Brooklyn
3.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
At the Arena Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Arena Hotel will stand out among other hotels in Brooklyn,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Arena Hotel will provide you with the superior customer service that you are used to.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Business Center with Internet Access
Meeting rooms
Baggage storage
Wifi
Breakfast available
Breakfast buffet
Vending machine
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Hindi, Polish

Location

1324 Atlantic Ave, Brooklyn, NY 11216
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
LaGuardia Airport
12.4 km
See all flights
John F. Kennedy Intl Airport
14.3 km
See all flights
Nostrand Ave
4 minNew York City Subway
826Reviews24Q+A100Room tips
Traveler rating
  • 356
  • 328
  • 88
  • 23
  • 31
Time of year
Traveler type
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Detailed Reviews
laurensd997 wrote a review Jul 2021
Oakland, California2 contributions
5.0 of 5 bubbles
AirTrain is a great option for getting there as the LIRR station at Nostrand and Atlantic is right outside. Bus lines north (New York Avenue) and south (Nostrand Avenue), and the B25 (Fulton) and east (B65 on Dean) and west (B65 on Bergen) as well as the A train at Nostrand and Fulton (about 3 street blocks away, and an express stop) make choosing mass transit easy. Lots of ethnic eateries around, and if you get in late there's a 24-hour deli on the corner for your late-night meal needs. Nostrand Wines and Liquors (NE corner of Nostrand and Atlantic) has a great selection of beverages at excellent prices to accompany the usually tasty meals from any of the local eateries. If you're a light sleeper, ask for a room at the back of the hotel so you're away from the LIRR station.
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Review collected in partnership with Best Western
Date of stay: July 2021
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Jul 22, 2021
laurensd997, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We look forward to welcoming you back during your next stay in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Red B wrote a review Sep 2022
Needham, Massachusetts48 contributions18 helpful votes
5.0 of 5 bubbles
I stayed for a week and will stay again the next time I need to be in Brooklyn. The staff was courteous and professional, the room and bathroom were clean, breakfast was delicious, and most importantly - I was able to park in the gated parking at night (for an additional small fee). The room was quiet and the train sounded more like white noise. The bed was very comfortable. On the negative side, the TV has only basic channels which wasn't a big deal. The neighborhood isn't great - it's a commercial area with garages but I felt safe walking in the area during the day. There were no instructions in the bathroom how to turn on the shower - basically you need to turn on the water and pull down the tub spout. I did not expect that. Other that that everything was great. The market in the corner had a huge menu for take out lunches/dinners if you want to eat in the room. The room has a small fridge, microwave, and a coffee machine. Overall, I enjoyed my stay.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for a quiet room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Sep 4, 2022
Hi Red , I'm pleased to learn that you enjoyed your stay! Thank you for your kind comments and 5-star rating! We are so happy to learn that you enjoyed our staff's hospitality, and breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
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Jaxf0ster wrote a review Jul 2022
Bowie, Maryland1 contribution
5.0 of 5 bubbles
I chose to stay at this Best Western based on the 5 star recommendation from others. I received exceptional customer service from the receptionists, breakfast reps & housekeeping staff.
There was a variety of freshly made, healthy breakfast options served in a clean, well-maintained breakfast room.
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Review collected in partnership with Best Western
Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Jul 12, 2022
Hi Jax , Thank you for your compliments on our staff, hospitality, and breakfast layout. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. We look forward to serving you again and giving you another five-star experience.
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Shana C wrote a review Jun 2022
Oxford, United Kingdom2 contributions2 helpful votes
2.0 of 5 bubbles
On the third day of my stay, I asked for housekeeping to clean my room (at 11am), and for at least a fresh set of towels. When I came back to my room at 2:15, it had not been cleaned, so I called down to the front desk to ask them to send fresh towels for me. They said they would. At 2:35, I went down to the front desk to say I would carry up the towels myself, I just needed some fresh towels. The woman at the desk, and a man helping someone else, said not to worry and that the man would bring up my towels immediately after finishing helping the other guest to her room. The towels never came. I would have done all the leg work myself! I tried to do the leg work myself! This hotel is not so budget that this level of non-service is acceptable. It's one thing if the staff had just apologized for forgetting to add my room to the roster of rooms to be cleaned, and told me that housekeeping was gone and there was no way to get a clean towel, but to repeatedly have people promise a *very simple* bit of service that is included in the price I paid for the hotel room and then not deliver is frustrating. I will probably never stay at a Best Western again.
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Review collected in partnership with Best Western
Date of stay: June 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Jun 21, 2022
Hi Shana C, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed, especially the cleanliness of your room and not being given fresh towels on time. Please know that we do hear your comments. Lastly, we assure you to forward these concerns to the management for their attention and action. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please give us another chance to serve you better as we promise a more pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SusanP470 wrote a review Mar 2020
East Hartland, CT5 contributions
4.0 of 5 bubbles
We were very pleasantly surprised by this hotel. The room was big enough to be able to walk around the king size bed, it had two chairs and a full-sized bathroom--not something we are used to finding in NYC. Price was reasonable including charge for parking, location was close to subway stop, breakfast was fine.
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Review collected in partnership with Best Western
Date of stay: March 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Arena Hotel
Responded Mar 9, 2020
SusanP470, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Kind regards, Cleopatra T, General Manager of Best Western Plus Arena Hotel
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MS06 wrote a review Jul 2022
Boston1,437 contribution271 helpful votes
4.0 of 5 bubbles
The Best Western had the friendliest staff we've experienced in our extensive travels! Front desk, housekeeping, breakfast room staff - everyone greeted us with a genuine smile, was very helpful if we had questions, and wanted to be sure that we were enjoying our stay.

There is an elevated railway line in front of the hotel but we had a room at the back and never heard the trains.
The room was well designed - nothing is big in New York but there was plenty of space for our belongings. The fridge and microwave were useful, and the free bottles of water were much appreciated.
There is secure parking next to the hotel which is very reasonably priced.
There was a better breakfast selection than at similar hotels (some items were better quality than others).
The hotel is a short walk from the subway if you want to go to Manhattan.

The mattress could have been softer (but many people prefer very firm mattresses). The thermostat on the air conditioning needed to be set about 10 degrees higher than the desired temperature but otherwise it was effective. The area seemed to be a little run down but we were assured that it was safe.

If you want take out I can highly recommend David's Brisket House and the Wholesome Food Market.
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Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: A room at the back of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Jul 20, 2022
Hi MS06 , Thank you for sharing this heartfelt review of our hospitality and accommodations. At all times we will provide an efficient, friendly, and helpful service to all our customers, and we are very pleased to hear of our success in this ambition. We will happily share your comments with our staff and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MonkeyMama2006 wrote a review Jul 2020
Rochester, New York3 contributions1 helpful vote
1.0 of 5 bubbles
We booked 2 rooms and one of the rooms had a broken bathroom sink and a used shower cap in the shower. When we called the front desk the young lady was very rude and was no help at all. Just said that no one could do anything until the next day. The morning receptionist was completely different. She was very professional and apologetic. I wish I got her name, she needs to be promoted to management or something.
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Review collected in partnership with Best Western
Date of stay: July 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, General Manager at Arena Hotel
Responded Jul 31, 2020
Hi MonkeyMama2006, Thank you for sharing your experience, and I am so sorry to hear about the difficulties that you experienced with the bathroom sink. Also, we are sorry to hear that you weren't thoroughly impressed with our staff that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made with our service.
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N.S.L wrote a review Oct 2022
1 contribution
5.0 of 5 bubbles
The Best Western was not my first choice; however, they have exceeded ALL of my expectations. I needed a hotel to stay at for a week, while my son was recovering from surgery.The staff at the Best Western Plus Arena hotel went above and beyond for us making this difficult time easier. They accommodated my ESA dog, carried our bags to the room (even tho they don't have a person on staff who normally does this job). I recommend this hotel to everyone! The staff is simply the best, and truly understand the meaning of hospitality and customer service. I travel for both work and pleasure around the world and have stayed in some of the finest hotels and they do not compare to the care we have received here. Thank you to Ijitra, Devin, Keshia, and Samya!!!!!
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Date of stay: October 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Oct 19, 2022
Hi TraverseN , Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We’ll make sure we pass your kind words along to Ijitra, Devin, Keshia, and Samya , who we know will be delighted to read your comment. We look forward to serving you again!
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Mona H. wrote a review Aug 2021
14 contributions3 helpful votes
3.0 of 5 bubbles
The room is small, but was clean and served the purpose. The walls are thin, we could hear every door slam, I had never experienced that in a hotel before. The hotel faces the train, so you will want to request a room on the back. As for parking there are about 10 spaces and a $15 a night charge to park. Which was good compared to other places. Now the alley for the parking was blocked, so I had to drive on the sidewalk to get to the alley. There is security at night which was good. The staff was nice and helpful.
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Aug 26, 2021
Hi monah348, Thank you so much for your kind ratings and review regarding our high standards of cleanliness, safety, and hospitality. We are happy to see the high rating and to read the pros of your experience, yet we regret to hear of your dissatisfaction with the walls. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. Please keep us in mind for your next stay in the area.
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deb0rahlindberg wrote a review Aug 2022
Denver, Colorado1 contribution
4.0 of 5 bubbles
It’s quite a hike from here to our daughter’s campus, the reason for our visit, but the subway station at Fulton is only a five-minute walk away. This part of town feels a bit rough, but we had no incidents walking at night, and the hotel itself is clean and comfortable with friendly, smiling staff. Breakfast had the same options every morning but was well rounded: toast, bagels, pastries, cereal, eggs, sausage, pancakes, yogurt (+ nondairy), fruit…
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Review collected in partnership with Best Western
Date of stay: August 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Arena Hotel
Responded Aug 25, 2022
Hi Debora , Thank you for your high rating of our hotel and for taking the time to share your experience! We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
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John F asked a question Apr 2022
Durham, Connecticut1 contribution1 helpful vote
Which subway station is closest to the hotel?
Answer from timeliebe
Syracuse, New York55 contributions22 helpful votes
I didn't see a subway stop, but an Elevated Train runs right outside, and the nearest stop is Norstand Avenue, a half-block away. I don't know if it's part of the subway system or commuter rail because I never took it.
kassius11739 asked a question May 2019
Charlotte, NC28 contributions9 helpful votes
How close is this hotel to downtown Brooklyn ? Thanks
Answer from Tracey L
Nambour, Australia10 contributions7 helpful votes
It’s a 10 minute stroll to the subway and depending on what station you want to go to another 10-15 mins. Once you’ve mastered the subway nothing is more than 30 mins ie Manhattan.
Answer from Heerranjha
UK59 contributions53 helpful votes
If you directly speak or send to hotel , they might help you .At that time when we stayed there ,we had 2 cars and we didnt see any issue regarding car parking
MadMurdock wrote a tip Feb 2023
Edinburgh, United Kingdom39 contributions27 helpful votes
4.0 of 5 bubbles
"Ask how to use the shower tap at check-in!"
Read full review
Red B wrote a tip Sep 2022
Needham, Massachusetts48 contributions18 helpful votes
5.0 of 5 bubbles
"Ask for a quiet room"
Read full review
MS06 wrote a tip Jul 2022
Boston1,437 contribution271 helpful votes
4.0 of 5 bubbles
"A room at the back of the hotel."
Read full review
Lisa M wrote a tip Jul 2022
1 contribution
5.0 of 5 bubbles
"Bring earplugs if you wake easily. Lots of outside noise from train and raised subway station outside."
Read full review
Maryland54 wrote a tip Sep 2021
Bethesda, Maryland106 contributions106 helpful votes
1.0 of 5 bubbles
"Don't stay here, but if you do, ask to be in the back away from the tain platform."
Read full review
Not the right property for you?
There are more places to choose from in the Brooklyn area.
FORMERLY KNOWN AS
BEST WESTERN PLUS Arena Hotel
LOCATION
United StatesNew YorkBrooklynCrown Heights
NUMBER OF ROOMS
56
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ARENA HOTEL - Reviews (Brooklyn, NY) - Tripadvisor

Frequently Asked Questions about Arena Hotel
Which popular attractions are close to Arena Hotel?
Nearby attractions include Bedford-Stuyvesant Historic District (0.4 km), BrownstoneJazz (0.4 km), and Delacorte Clock (0.2 km).
What are some of the property amenities at Arena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Arena Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Arena Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Arena Hotel?
Yes, parking is available to guests.
What are some restaurants close to Arena Hotel?
Conveniently located restaurants include David's Brisket House and Deli, Le Paris Dakar, and Terrace Cafe.
Are there opportunities to exercise at Arena Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Arena Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Arena Hotel?
The staff speaks multiple languages, including English, Spanish, Hindi, and Polish.
Are there any historical sites close to Arena Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.5 km), World Trade Center Memorial Foundation (6.5 km), and Brooklyn Museum (1.4 km).
Is Arena Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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