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About
#35 of 114 hotels in Brooklyn
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Breakfast available
Snack bar
Rooftop bar
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Location
94Great for walkers
Grade: 94 out of 100
166Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
216 Duffield St, Brooklyn, NY 11201-5303
Getting there
Hoyt StNew York City Subway2 min
Jay St – MetroTechNew York City Subway3 min
1235Reviews30Q+A100Room tips
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3 pros- nice bed, nice shower, close to subway. That’s all. The hotel is worn out and two really unforgivable things- breakfast was basically leftovers from the dollar store. Nothing healthy. Not even good snacks. Nothing local. And pepsi products (no coke). And the gym- missing dumbbells. And that’s all they had, incomplete set of dumbbells. What kind of hotel is too cheap the have 2 of each weight of dumbbells?? And every aloft is at least supposed to have a cable machine. Not this one. Elevators all need a remodel. Very basic. Downtown Brooklyn has lots of low rent shopping (h and m, target) but nothing at night. Rooms were loud! Paper walls No views. Sub par aloft for the price.
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Date of stay: May 2023Trip type: Traveled solo
Room Tip: Don’t expect much. But a. NIce bed and shower. Otherwise see if you can get into next door...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 2 weeks ago
Hello kbatlanta, We are sorry to hear we fell short of your expectations on your recent visit. We are in the middle of completing our lobby refresh and the elevators are due to be renovated within that project. We will use your feedback regarding breakfast offerings and the gym equipment to improve the product and services we provide and hope to get another chance to welcome you in the near future for an improved experience. Thank you for staying with us and sharing your feedback. Best Regards, Joseph Casas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel cancelled my reservation without even advising me... Terrible business practice.. Travelers, make sure you check your reservation before going to this hotel... I would highly suggest that if you have a reservation you call and make sure your room is still reserved..
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 2 weeks ago
Hello TravelingSal74, We are sorry to hear you encountered issues with your reservation. I would like to assist you if possible and at the very least look into the matter further to find out what happened. Please email me directly at Joseph.Casas@aloftnewyorkbrooklyn.com and I will investigate the matter immediately. The only reservations that are canceled are non-guaranteed reservations (reservations without valid forms of payment) and are canceled with formal notice via email. I look forward to hearing from you. Best Regards, Joseph Casas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was fine even though the room wasn't the cleanest. The main problem was that one of the two beds in the room had a dirty comforter since the very first day out of four that we stayed there. Even if we told the reception about this after the very first night and being told that they would change it by the next day, this didn't happen. So we told them again and the reception renewed their excuses but said they also couldn't change it at that time of the day (during the evening) so instead the said they would charge us an indicative sum of money in order to excuse themsleves. In the end, they gave us a clean comforter (that we had to change for ourselves!) only the third night after having asked them a third time. Moreover, after 20 days more or less, no sum of money has been charged us on our card even though they said they would. So not the best experience... On the other hand, the position of the hotel was great.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 25 Apr 2023
Hello elisabettabM9753BH, We are sorry we fell short of expectations during your last visit and we apologize for the deficiencies you observed. Please email me directly at joseph.casas@aloftnewyorkbrooklyn.com so that I can details of your reservation and assist you further. Once we have the full details of your stay, we will address all the issues you encountered and correct the problem areas immediately to ensure your experience was an isolated incident. Thank you for staying with us and sharing your feedback. Best Regards, Joseph Casas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the worst of the best hotel room. Smelled a little like mold. There was a stain in the ceiling of the bathroom. Location is ok. Some places to eat close by. Even a Trader Joe’s. I would spend the extra $$ and stay at the Marriott down the street next time.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 24 Mar 2023
Hello 584eileend, We are sorry we fell short of your expectations on your recent visit. Please email me directly at Joseph.Casas@aloftnewyorkbrooklyn so I can look into your reservation details and address the issues you observed to ensure your experience was an isolated incident. Thank you for staying with us. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I flew into JFK late at night and went straight to Aloft without having any reservations. I arrived and spoke with Kleiner at the front desk. She held on to our luggage while we found some food and booked a room online cause it was a better deal that way. Once I booked the room she saw I could probably use a little more room having my two boys with me and gave me an upgraded suite which was a-lot more helpful then I would of thought. I appreciated her helping us out through the booking process and with the room upgrade!!!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 24 Mar 2023
Hello michaelmO6147ZE, We are thrilled to learn you enjoyed your recent visit to Aloft New York Brooklyn. Thank you for singing the praises of Kleiner and letting everyone know she provided you with impeccable service and anticipated your needs. We look forward to welcoming you back when your travels bring you back to Brooklyn and hope to see you again soon. Thank you for staying with us and sharing your review. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room (403) smelled of cannabis. I think it was coming from staff using some mechanical rooms next to our bedroom. We did complain a few times but got no response or change. The TV remote didn’t work we asked for it changing which they did but still didn’t work. The walls are also very thin the noisy couple fighting next door to us is not the hotel fault but I could hear every sigh made by the couple. Otherwise good size room and clean. The tea and coffee offerings were poor and looked dusty and a papercup we were left when we 1st checked in was used. Good location for getting tubes and nice little area.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 14 Mar 2023
Hello 155emmelineh, Thank you for choosing Aloft New York Brooklyn on your recent trip to New York City. We apologize for falling short of your expectations and will make sure to address the service deficiencies you experienced. Please note we assess a hefty fine for smoking inside our hotel and rest assured our no smoking policy is strictly enforced. We will work to address the noise issue you observed and will also improve the F&B offerings. Thank you for staying with us and sharing your feedback. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is nice and clean. Housekeeping staff friendly. However, if you want to watch TV or call the front desk from your room, forgetaboutit! Wi-Fi is spotty at best. Television was out the three days were were there (another visitor said it was already out at least three days before that! ) Tried to call the front desk from the room phone and it was out as well. WiFi is a crap shoot. Maybe it’s available. Maybe it’s not. Sad…and there were quite a few flies darting around in the lobby. Strange.
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: Don’t stay here with kids. They’ll be howling about the lack of television service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 27 Jan 2023
Hello bethsD8487WE, We are sorry to learn we fell short of your expectations on your recent visit and we are continuing to work on upgrading our in-room entertainment and communications network. We apologize the ongoing work coincided with your stay dates and detracted from your overall experience. We are pleased to learn however you found our rooms to be clean and comfortable and will surely address what you observed in the lobby. We look forward to another opportunity to welcome you back and hope to see you again soon. Thank you for staying with us and sharing your feedback. Best Regards, Joseph Casas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed is big and the room is clean. After that it's actually a disaster. The walls are paper thin. The TVs and telephones do not work. The food area is so depressing. There's construction happening between 2-8am on the rooftop (or nearby). The city should do this place a kindness and shut it down.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Go elsewhere. Spend the extra $.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 11 Jan 2023
Hello hellabella310, Thank you for choosing Aloft New York Brooklyn on your recent visit to New York City. We are sorry to hear we fell short of your expectations and will use your feedback to improve the product and services we provide. We hope to get another opportunity to welcome you back for an improved overall experience in the future. Thank you for staying with us and sharing your review. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was fine, could use some refreshing but overall good and comfortable for a 5 night stay. Hotel room is on the large side for NYC - would be small elsewhere but iykyk. Very convenient to transit and lots nearby to walk too. Some fairly constant door slamming could be heard but the white noise provided by the ancient air conditioner helped to drown that out. Very friendly staff. Coffee in the lobby in the morning and popcorn some evenings were nice treats.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 19 Dec 2022
Hello Sarah S, Thank you for choosing Aloft New York Brooklyn on your recent visit to New York City. We are pleased to learn you enjoyed your overall experience and will make sure to use your feedback to improve the product and services we provide. Please make plans for a return visit and we look forward to welcoming you back in the near future. Thank you for staying with us and sharing your review. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They were so rude and unfriendly under the check in, and even somebody else paid for my room they have now taken 12 00 dollars from my credit card. A card I now have to blocked because of this terrible hotel. I have no information of why they have taken money from me - since the room was prepaid. But I consider this a fraud and will warn everyone else. Stay away from this hotel and the rude people working there. They will take all of your money if you give them your card.
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Date of stay: December 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Richard Chu, Guest Services / Front Office at Aloft New York Brooklyn
Responded 18 Dec 2022
Good Afternoon Tontetornes, Thank you for reaching out in regards to your recent stay with us. I am sorry to hear that you were charged on your own card despite your reservation being prepaid. Please reach out to me personally so I may take a further look into the issue and I assure you I will rectify any incorrect charges that were made.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$192 - US$337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft new york brooklyn hotel brooklyn
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
176
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Claim Your ListingALOFT NEW YORK BROOKLYN - UPDATED 2023 Hotel Reviews & Price Comparison - Tripadvisor
Frequently Asked Questions about Aloft New York Brooklyn
Which popular attractions are close to Aloft New York Brooklyn?
Nearby attractions include Brooklyn Tabernacle (0.3 km), New York Transit Museum (0.5 km), and Bargemusic (0.1 km).
What are some of the property amenities at Aloft New York Brooklyn?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
What food & drink options are available at Aloft New York Brooklyn?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at Aloft New York Brooklyn?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Aloft New York Brooklyn?
Conveniently located restaurants include Shake Shack Downtown Brooklyn, Dekalb Market Hall, and Junior's Restaurant.
Are there opportunities to exercise at Aloft New York Brooklyn?
Yes, guests have access to a fitness centre during their stay.
Is Aloft New York Brooklyn located near the city center?
Yes, it is 0.5 km away from the centre of Brooklyn.
Are any cleaning services offered at Aloft New York Brooklyn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft New York Brooklyn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft New York Brooklyn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Aloft New York Brooklyn?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (3.3 km), World Trade Center Memorial Foundation (3.2 km), and Brooklyn Museum (2.9 km).