Hilton Brooklyn New York
140 Schermerhorn St., Brooklyn, NY 11201
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Avg. ₱36,329 /night, 3/21 - 3/22
₱36,329
per night
₱22,227
per night
₱8,124
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#14 of 102 hotels in Brooklyn
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $35 food and beverage credit for use at the Black Walnut restaurant and bar; daily F45 fitness class. Stay in the heart of Downtown Brooklyn at the Hilton Brooklyn New York. Our modern hotel provides a relaxing getaway yet keeps you close to all the city action. Our spacious guestrooms offer tech forward amenities and views of downtown Brooklyn. With 12 subway lines and hundreds of dining and shopping options within walking distance, we make it easy to enjoy Brooklyn and the Big Apple. Walk to the lobby for our casual dining restaurant and bar. If you're in a hurry, make a purchase at the Grab and Go section of the lobby for a healthy snack anytime. Get in a workout at the fitness center with treadmills, elliptical trainers, recumbent bikes and free weights. Stroll through the historic streets of Downtown Brooklyn.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Iron
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
140 Schermerhorn St., Brooklyn, NY 11201
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
LaGuardia Airport
13.6 km•
See all flights
Newark Liberty Intl Airport
15.8 km•
See all flights
Hoyt–Schermerhorn Sts
3 min•New York City Subway
Rental Cars
249 Restaurants
within 0.5 kilometers
Reviews
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Detailed Reviews
This is now the hotel I will stay at when I am in Brooklyn! I had a room with two queen beds for the family, and the room had more space than I expected. Whenever I stay in NYC, the rooms tend to be small and cramped without much extra room around the beds, but I was pleasantly surprised here! Plenty of room for all our bags and luggage! And there was a tall shelf underneath the mini-fridge where I could put our cooler and other shopping bags with food and snacks.
I called earlier in the day to let them know that I would be getting in very late, around 2 am. I was driving and worried about the parking situation, especially so late. They made a note of my arrival time and assured me that I would still be able to park my minivan. You can valet if you'd like, or "self-park" at a discounted rate at the Cielo garage on the same block. After unloading our luggage into the room, my daughter and I drove the van to the garage just at the end of the block. The gate was closed, so I got out and rang the doorbell on the wall, and the person down the ramp in the garage pushed the button to let us drive in. You have to let them know what day and time you will be back for the car, then you leave your keys in the car, take your ticket, and they park it for you. Make sure to have the front desk put the hotel validation sticker on the back of the ticket before you go back for the car, if you want the discounted rate, which is currently $30/night. I didn't realize I needed that, so I had to walk back to the hotel desk to get that, but it's a very short walk since it's on the same block.
The location here is excellent (close to restaurants, shops, subway stations), the rooms are clean (housekeeping comes each day), and the staff are all very friendly and helpful! I felt safe walking around, and I'm very happy I stayed here and would definitely recommend it to others!
I called earlier in the day to let them know that I would be getting in very late, around 2 am. I was driving and worried about the parking situation, especially so late. They made a note of my arrival time and assured me that I would still be able to park my minivan. You can valet if you'd like, or "self-park" at a discounted rate at the Cielo garage on the same block. After unloading our luggage into the room, my daughter and I drove the van to the garage just at the end of the block. The gate was closed, so I got out and rang the doorbell on the wall, and the person down the ramp in the garage pushed the button to let us drive in. You have to let them know what day and time you will be back for the car, then you leave your keys in the car, take your ticket, and they park it for you. Make sure to have the front desk put the hotel validation sticker on the back of the ticket before you go back for the car, if you want the discounted rate, which is currently $30/night. I didn't realize I needed that, so I had to walk back to the hotel desk to get that, but it's a very short walk since it's on the same block.
The location here is excellent (close to restaurants, shops, subway stations), the rooms are clean (housekeeping comes each day), and the staff are all very friendly and helpful! I felt safe walking around, and I'm very happy I stayed here and would definitely recommend it to others!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Aug 29, 2023
Dear RoHoAIM, Thank you for reviewing your recent visit to Hilton Brooklyn New York. We aim to provide each guest with a comfortable stay, and we are delighted to read about your fantastic experience. It is always gratifying to read that our guests recognize the efforts of our devoted associates. Thank you for mentioning your love for our exceptional accommodations and thoughtful amenities. Further, we are pleased you enjoyed our efficient parking service and convenient location close to various shopping and restaurant options. It was our pleasure hosting you, and we look forward to your return. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Love being back at this hotel. Switched over to the Marriott by Central Park. Coming back to Brooklyn, feels more like home! George, Rick, Masud, Jonatas, Julio, Victor, Anna, Diyor, Aznour and Tor help make long stays more memorable! GM Paul remembers the names of our crew, always good to see him too!
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Jun 7, 2023
Dear andreamcallister50, Although we have only been open a short time, we are thrilled to see a familiar face return for another outstanding stay at the Hilton Brooklyn New York! Thank you for letting us know the excellent service provided by our associates made your stay memorable. I will be delighted to share your compliments with all the mentioned associates, and I look forward to welcoming you all back again. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an exceptional experience during my stay at the hotel, thanks to the incredible service provided by Jorge Hernandez at the front desk. Jorge consistently went above and beyond to ensure my comfort and satisfaction. He was always willing to assist with any requests, making sure my room was impeccably serviced. His suggestions for local dining areas were spot-on and added a wonderful touch to my trip. His courteous, polite, and professional demeanor truly stood out, reflecting his commitment to exceptional customer service. I'm truly grateful for Jorge's efforts in making my stay memorable and enjoyable. Kudos to him and the hotel for having such an outstanding staff member!
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Date of stay: June 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Aug 18, 2023
Dear richardtF7437ZY, Thank you for choosing Hilton Brooklyn New York and sharing your gratifying remarks. Our team strives round the clock to ensure a seamless visit for every guest. Therefore, we are delighted to read our associates did an excellent job accommodating you. We appreciate you recognizing our efforts; we will enjoy sharing your compliments with our team, especially Jorge. The pleasure was all ours, and we hope to welcome you back soon for another memorable visit! Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My recent stay at this Hilton in Brooklyn was marred by concerning issues that I feel obligated to address. The incident that particularly troubled me was witnessing the unjust eviction of a guest due to deceitful misrepresentation by the hotel staff. This unethical behavior not only reflects poorly on the establishment's integrity but also raises serious doubts about its commitment to fair treatment of guests.
Beyond the distressing incident, several other aspects of my stay added to the disappointment. The safety standards were far from satisfactory, and the unreliable business WiFi posed a significant inconvenience. Moreover, the state of cleanliness was subpar - from dirty sheets to towels that were far from fresh, indicating a lack of attention to basic housekeeping standards.
The combination of unethical practices, inadequate amenities, and compromised hygiene detracted significantly from any semblance of comfort or relaxation during my stay. Such disregard for guest safety and basic necessities is deeply concerning and does not align with the standards expected from a reputable establishment.
I implore the management of this hotel to not only address the ethical concerns but also urgently improve their facilities and cleanliness standards. Guests deserve a safe and comfortable environment, and it's imperative for the hotel to prioritize these fundamental aspects.
Beyond the distressing incident, several other aspects of my stay added to the disappointment. The safety standards were far from satisfactory, and the unreliable business WiFi posed a significant inconvenience. Moreover, the state of cleanliness was subpar - from dirty sheets to towels that were far from fresh, indicating a lack of attention to basic housekeeping standards.
The combination of unethical practices, inadequate amenities, and compromised hygiene detracted significantly from any semblance of comfort or relaxation during my stay. Such disregard for guest safety and basic necessities is deeply concerning and does not align with the standards expected from a reputable establishment.
I implore the management of this hotel to not only address the ethical concerns but also urgently improve their facilities and cleanliness standards. Guests deserve a safe and comfortable environment, and it's imperative for the hotel to prioritize these fundamental aspects.
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Dec 28, 2023
Dear N18XImandyc, We sincerely apologize for the negative experience you witnessed during your recent stay with us. Such incidents do not align with our commitment to providing a welcoming and fair environment for all guests. We appreciate your feedback and take this matter seriously. Rest assured, we are conducting a thorough investigation and implementing measures to prevent similar occurrences. Furthermore, we genuinely regret the lapse in our service you experienced. We truly value your loyalty and would welcome the opportunity to restore your faith in our hotel. Please consider giving us another chance, and we assure you of a more positive and enjoyable experience in the future. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in Hilton properties all over the world, in big cities and small towns. This experience is truly unique in that the location and staff are very nice, but the property is poorly maintained and the housekeeping is substandard.
When I entered my room beginning my 4-night stay, I went to the bathroom to find (a) lipstick on my towels, (b) a used soap bar with no fresh one, (c) a loose toilet seat that would have been dangerous to use, and (d) no plastic or paper cups to get a drink of water. None of this meets Hilton standards. I notified the front desk that I had personally tightened the toilet seat (I travel with a small tool kit), but I expected better housekeeping in the coming days.
Meanwhile, the climate control automatically turns itself to HEAT from the COOL mode at 3am which is most unpleasant in summertime in Brooklyn. As I write this, my room is unpleasantly warm because the A/C doesn’t cool anything. I notified the front desk in person, twice, about this, and was assured it was “checked out”. Clearly it was not repaired. And as far as maintenance goes only 1 elevator of 2 is operating in this building.
Now for the pluses: the breakfast buffet is very well prepared; however, the executive lounge (which is also the breakfast room) does not have afternoon appetizers or alcoholic beverages, a major disappointment.
For over $400 per night, I expect better housekeeping, maintenance and a proper “Hilton” experience. I will not stay here again.
When I entered my room beginning my 4-night stay, I went to the bathroom to find (a) lipstick on my towels, (b) a used soap bar with no fresh one, (c) a loose toilet seat that would have been dangerous to use, and (d) no plastic or paper cups to get a drink of water. None of this meets Hilton standards. I notified the front desk that I had personally tightened the toilet seat (I travel with a small tool kit), but I expected better housekeeping in the coming days.
Meanwhile, the climate control automatically turns itself to HEAT from the COOL mode at 3am which is most unpleasant in summertime in Brooklyn. As I write this, my room is unpleasantly warm because the A/C doesn’t cool anything. I notified the front desk in person, twice, about this, and was assured it was “checked out”. Clearly it was not repaired. And as far as maintenance goes only 1 elevator of 2 is operating in this building.
Now for the pluses: the breakfast buffet is very well prepared; however, the executive lounge (which is also the breakfast room) does not have afternoon appetizers or alcoholic beverages, a major disappointment.
For over $400 per night, I expect better housekeeping, maintenance and a proper “Hilton” experience. I will not stay here again.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: I cannot recommend that you stay here while in Brooklyn.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Jun 29, 2023
Dear DonaldC386, We appreciate your loyalty to our brand and sharing your valuable feedback. Our team follows the most rigorous industry standards and strives to provide clean and well-maintained suites for every guest. Therefore, we sincerely apologize for the issues you encountered while with us and even more so for failing to address this promptly. Further, we regret you were not entirely satisfied with our food and drinks. We are reviewing your comments with our team to ensure a more fulfilling stay for future guests. We appreciate you informing us as we continually work to improve our services. We hope you will consider revisiting us so we can make it up to you and regain your trust in our hotel. Paul Schwartz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the absolute worst hotel and staff I have ever had the displeasure of visiting. If giving a 0 star rating was feasible, I certainly would. This hotel was a total scam with employees who will con you in every way poss. They will trick you and charge you for something that you didn’t even use or they will make a lie that you did something that you didn’t.
Small rooms , they don’t clean the rooms properly and they don’t replace dirty towels with clean towels.
The bathroom was no better, as bottles for shampoo, conditioner, body wash and body lotion were empty.
Blinds on windows weren’t even working.
The TV in room wasn’t even operational. This hotel will have you constantly calling receptionist because nothing is working properly.
It’s not safe to be in this hotel and it’s definitely not worth the money.
Be aware and careful don’t walk by yourself in this hotel and always have witnesses as they make stories if you are alone .
Half of the staff don’t speak English and they will group up to fabricate lies and put you in trouble - especially if you are very young.
This hotel and their staff destroyed our family vacation and our Christmas Day!
Small rooms , they don’t clean the rooms properly and they don’t replace dirty towels with clean towels.
The bathroom was no better, as bottles for shampoo, conditioner, body wash and body lotion were empty.
Blinds on windows weren’t even working.
The TV in room wasn’t even operational. This hotel will have you constantly calling receptionist because nothing is working properly.
It’s not safe to be in this hotel and it’s definitely not worth the money.
Be aware and careful don’t walk by yourself in this hotel and always have witnesses as they make stories if you are alone .
Half of the staff don’t speak English and they will group up to fabricate lies and put you in trouble - especially if you are very young.
This hotel and their staff destroyed our family vacation and our Christmas Day!
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay away
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Dec 26, 2023
Dear 928minas, We sincerely apologize for the challenges you faced during your stay. Your feedback is disheartening, and we are committed to addressing these issues immediately. Rest assured, we take your concerns seriously and will investigate this thoroughly to prevent future occurrences. Your experience falls short of our usual standards, and we apologize for the inconvenience caused to your family vacation and Christmas Day. We appreciate your detailed input, and we invite you to give us another chance to welcome you back and redeem your confidence in our hotel. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a lifetime Hilton Diamond member, and have stayed at a ton of Hiltons all over the world. We stayed at the Hilton Brooklyn for four nights, paying an average of $539 per night (with taxes) for a King Deluxe room. Nothing special about the room. The pros are that the breakfast restaurant staff are great and hard working. The bed and linens were comfortable, with nice pillows. Housekeeping staff are awesome.
The first night we arrived we had come from a long overseas flight and were tired. We wanted room service, but because a bartender had called out, all room service was cancelled according to the front desk. I did not feel that this decision was a good one for the price we paid, etc. Also, I had a ton of laundry done (over $150 of laundry) and the front desk said they would not bring the laundry to my room. When I asked why, they said that their coworker was "on break" and they couldn't leave. I said, that's okay, you can bring it when they're off break, and they agreed to do so. This was at 7 pm at night. They never brought up the laundry, and I had to get it myself the next morning.
For the price we paid I expect significantly better service from the front desk. Either management needs to hire more people, or better train staff, because the front desk really doesn't care about its clients.
The first night we arrived we had come from a long overseas flight and were tired. We wanted room service, but because a bartender had called out, all room service was cancelled according to the front desk. I did not feel that this decision was a good one for the price we paid, etc. Also, I had a ton of laundry done (over $150 of laundry) and the front desk said they would not bring the laundry to my room. When I asked why, they said that their coworker was "on break" and they couldn't leave. I said, that's okay, you can bring it when they're off break, and they agreed to do so. This was at 7 pm at night. They never brought up the laundry, and I had to get it myself the next morning.
For the price we paid I expect significantly better service from the front desk. Either management needs to hire more people, or better train staff, because the front desk really doesn't care about its clients.
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Date of stay: October 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don't expect good service from the front desk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Brooklyn New York
Responded Oct 30, 2024
Dear ElainaEJH, We appreciate your loyalty to our brand. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We will address each of your concerns as we are committed to providing every guest with a wonderful experience. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself was adequate. The room was comfortable, everything seemed to work, and check-in/check-out went fairly smoothly, but the whole trip was not without problems.
Our problem occurred when we used the $40 a day food credit we had with our room. We used it in the morning for breakfast, even though breakfast was actually $53. We thought the $40 credit would be deducted from the $53 bill, but it was not. Our $40 credit was completely ignored, and we were billed the entire $53. Yeah, I thought that was kind of high for small portions of oatmeal, and fruit, but we did it because we didn't want to waste our credit, and, if we had been billed correctly, the $13 would have been a lot closer to what I would have expected to pay for that meal.
Everything else about the hotel was just fine, but just be aware that you may not get all the credits you are promised when you stay here. Make sure you ask, and confirm your credit will be used before you agree to anything. When it comes to dining, there are many dining options nearby that are just as good, but cost less, like the I-Hop two blocks away on Bond Street.
Our problem occurred when we used the $40 a day food credit we had with our room. We used it in the morning for breakfast, even though breakfast was actually $53. We thought the $40 credit would be deducted from the $53 bill, but it was not. Our $40 credit was completely ignored, and we were billed the entire $53. Yeah, I thought that was kind of high for small portions of oatmeal, and fruit, but we did it because we didn't want to waste our credit, and, if we had been billed correctly, the $13 would have been a lot closer to what I would have expected to pay for that meal.
Everything else about the hotel was just fine, but just be aware that you may not get all the credits you are promised when you stay here. Make sure you ask, and confirm your credit will be used before you agree to anything. When it comes to dining, there are many dining options nearby that are just as good, but cost less, like the I-Hop two blocks away on Bond Street.
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Date of stay: June 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: If you are planning on walking to the pier to get on a ship, the walk is further than it looks. ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Brooklyn New York
Responded Jul 11, 2024
Dear 379stand, Thank you for your detailed feedback. We are glad to hear that your room was comfortable and check-in/check-out went smoothly. We apologize for the confusion regarding the food credit. It's important to ensure that credits are properly applied, and we regret any inconvenience caused. We appreciate your suggestion to verify credits at the time of use and will communicate this to our team. Thank you for choosing to stay with us, and we hope to have the opportunity to provide a seamless experience in the future. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service here was terrible, room was uncomfortable (bedding, pillows, AC/Heating), and the dinning was inedible. We were not given enough towels and each time we asked for more it took 2 hours if at all that day for them to be delivered. We needed more blankets and pillows and none were provided. The food was multiple days old including the jam that was left constantly without a lid in the morning. And while pouring milk for my cereal in the morning clumps came out and after I tasted it, it tasted expired. I will never come back here nor will I ever recommend it to anyone since it was by far the worst part of my vacation to NY with my family.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Jan 4, 2024
Dear harushik2024, We deeply regret that your experience at our hotel fell below expectations, and we sincerely apologize for the inconveniences you faced with room comfort, service, and dining. This is not the standard we strive to uphold. Your feedback is invaluable, and we are taking immediate steps to address the issues you've highlighted, ensuring they do not recur. Please accept our heartfelt apologies for the lapse in service. We are committed to enhancing our guest experience and hope to have the opportunity to welcome you back soon. Paul Schwartz Hilton Brooklyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They have instituted an extra $30/night charge for all rooms, beyond the rates you see when you book, and you then get a corresponding $30 "credit" for dining at the hotel. If you're in NYC, you probably don't want to be forced to dine at a Hilton, there are lots of other options. Just seems like a way to squeeze more money from its guests.
With additional fees, you might think you get better service. Alas, not the case. On the other side, they are scrimping on services by not having your room cleaned, presumably unless you request it.
(And their wi-fi was really bad and kept dropping)
There are better options in the area, I would skip this hotel.
With additional fees, you might think you get better service. Alas, not the case. On the other side, they are scrimping on services by not having your room cleaned, presumably unless you request it.
(And their wi-fi was really bad and kept dropping)
There are better options in the area, I would skip this hotel.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hilton Brooklyn New York
Responded Nov 5, 2022
Thank you for choosing us and for taking the time to evaluate your stay. We apologize for disappointing you and regret to learn that you felt you were overcharged for your stay. If you still have any doubt or queries regarding the charges, please feel free to reach out to our front desk. We hope you will visit us again and give us an opportunity to restore your faith in us and provide you with the hospitality you should always expect from our team. Paul Schwartz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Eric! No, the hotel does not have a hot tub or pool.
"Next to Hoyt station, direct line (A train) from JFK into lower and midtown Manhattan."Read full review
"If you are planning on walking to the pier to get on a ship, the walk is further than it looks. Take a cab. "Read full review
"It takes about the same amount of time to get to the hotel by a car service from LaGuardia and JFK airports."Read full review
"The stay was noisy and neighbors were discourteous to us with smelly foods and loud fighting until early morning hours. "Read full review
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PRICE RANGE
₱12,930 - ₱23,857 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynBoerum Hill
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Brooklyn New York
Which popular attractions are close to Hilton Brooklyn New York?
Nearby attractions include The Escape Game Brooklyn (0.5 km), Brooklyn Tabernacle Church (0.2 km), and New York Transit Museum (0.2 km).
What are some of the property amenities at Hilton Brooklyn New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Brooklyn New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Brooklyn New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Brooklyn New York?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Brooklyn New York?
Conveniently located restaurants include Sottocasa Pizzeria, Lemongrass Grill, and Shake Shack Downtown Brooklyn.
Are there opportunities to exercise at Hilton Brooklyn New York?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Brooklyn New York located near the city center?
Yes, it is 0.4 km away from the centre of Brooklyn.
Are any cleaning services offered at Hilton Brooklyn New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Brooklyn New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Brooklyn New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.