Country Inn & Suites by Radisson, Savannah Midtown, GA
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A note from Country Inn & Suites by Radisson, Savannah Midtown, GA
Updated 02/06/22
About
#67 of 127 hotels in Savannah
Location
Cleanliness
Service
Value
Experience an affordable getaway in Savannah when you choose the Country Inn & Suites by Radisson, Savannah Midtown, GA. Our convenient location is only six miles southwest of downtown and the city's grand Historic District. Stroll the well-preserved squares to view classic 18th- and 19th-century architecture and important historical sites from the Civil War and African American history. Visiting family or students? The hotel is only two miles from Hunter Army Airfield and is close to Savannah College of Art and Design, Savannah State University and Armstrong State University.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Hot tub
Indoor pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish, Hindi
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
73Restaurantswithin 1 km
3Attractionswithin 1 km
87Reviews6Q+A6Room tips
Reviews
Traveler rating
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When we checked in the front desk attendant was friendly and very helpful and then it went downhill from there. The attendant called me about two hours after we checked in to say that she had double booked my room and that I needed to come back to ensure nothing was taken. I rushed back to the hotel and to my delight nothing was missing. Breakfast on Saturday and Sunday was very lackluster and not desirable. I understand it’s still COVID season but burnt biscuits and sausage along with semi warm eggs is not what I expected. Room didn’t feel clean found trash under dresser. Overall it was a place to stay but I seriously doubt I will return.
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Date of stay: August 2022
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
We had our room reserved way ahead of time through the Radisson program. This hotel called our home phone (700 miles away) to see if we were going to check in because "they wanted to cancel our reservation at 9 PM so that they could book full for the night". We were visiting nearby Tybee Island for a sunset cruise so we did not arrive before 9 PM. They called our home phone again after 9 PM and told us they had cancelled our room. Fortunately for us, no one else showed up and took the room before we arrived so we were able to get into the room without them telling us what they'd done. I only found out after we arrived home and got their messages. I am very upset that they would cancel our reservation right out from underneath us just because we weren't there by a certain time. We are avid travelers and have never had this happen before. When I called the hotel just to explain my dismay I asked for the manager and the person who answered pretended to be her. She was was very rude and then she finally put the manager on who proceeded to say that because we didn't answer our home phone they were within their rights to cancel our reservation. Maybe I'm mistaken but if I reserve a room, I'm going to get billed for it even if I don't show up. I don't understand why anyone would cancel a standing reservation just so they could book full for the night?! It's not cool that they're so desperate for money that they would risk putting a family of four out of a room at 10 PM just so they could make a dollar from someone else. I will not be staying at this hotel again.…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Awad, Sales at Country Inn & Suites by Radisson, Savannah Midtown, GA
Responded 2 weeks ago
Please accept my apology for your concern. In fact, we have been calling guests as a courtesy before charging for the room due to late cancellations, Covid and other factors we do not like to charge our guests if they do not stay with us. I apologize for the misunderstanding and hope that you understand that this policy was implemented as a courtesy so that a guest is not charged for not showing up or forgetting to cancel. Sincerely, Barbara Awad DOS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Check in was fine. Room was a suite booked on a weekend. The room just wasn't clean, unforgiveable in a COVID world. Fingerprints on TV, dirty remote. Sticky door handles, dust in vents. Bathroom was appalling - mold, dirt, rust. A clean carried out by myself with a face cloth showed how dirty it was. The young girl on the desk the first evening was frankly embarrassed but explained she wasn't allowed to move anyone and said the cleaners would prioritise the next day. A vacuum and bed tidy wasn't good enough. Complained again but the lady on the desk was simply rude. Complained again the final day but got just a shrug! Oh and the breakfast was frankly awful, no food left, no coffee. The manager claims she is unaware of my issues so I suggest she goes and looks at the rooms!!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Suggest you stay somewhere else...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Awad, General Manager at Country Inn & Suites by Radisson, Savannah Midtown, GA
Responded 3 weeks ago
Dear the bearhack, Thank you for bringing our attention to this matter. The front desk should have immediately went upstairs and made your room right if they had no where to move you. I sincerely apologize. Sincerely, Barbara Awad DOS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right at checkin Ms Whitfield made us feel welcome and valued. A very positive impression of this property and its management. The rooms and breakfast area sparkled. Close enough to Savannah to enjoy the sights at a manageable cost. Would stay there again in a minute!
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Date of stay: July 2022
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
We stayed here for one night and loved it. The room was big and very clean. It had a living room space separate from the bedroom. My husband found the beds hard but I actually liked them. Room was very quiet. Every staff member we met were nice and friendly. I definitely recommend this hotel!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for two nights this past week. We were not impressed with this hotel when we first pulled in to the parking lot. The room however was very large with a door between the bedroom and living room area. The beds were very comfortable. We understand that the pull out couch was as well. Staff was great. Breakfast was great: waffle maker, lots of choices, well stocked. The area was not closed after breakfast so we could access juices, coffee etc all day long. The only negative was that the lighting was a bit dingy as were the wall colors. Great stay!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: If you want to do laundry request a second floor room. Best one is 213.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well there's the hotel itself and then there's the service. Technical issues caused a check in delay. I suspect it was corporate, so it's not something to blame the location for; however, the lack of communication and information during the check in process is a different story. We were told everything was "down." So there was that, but from that point on, the communication was ... absent. At some point, I got a call to come down and sign something with zero explanation. Despite three requests to link the stay to my points account, it never happened. No bill provided at check out. The hotel itself was fine, if by fine, you want a bed to sleep in and some lamps etc. We found the bathroom to be less than standard clean. Lipstick on a pig is a good way of putting it. Rust and water stains, some of which had been poorly painted over. A lack of generaly cleanliness around the sink and in the shower was unfortunate. We found the sitting room furniture to be a step below dormitory common room furniture in terms of comfort and appeal. Some outlets were not functioning. Missing lightbulb. Bed was fine. Noise level was not optimal. On check out, the issues were reported. The response: blank stare followed by "I can't print your receipt. It will be emailed to you." It wasn't. Some staff training and a thorough cleaning and sprucing would make this an adequate property. But you can't do 6 brush strokes in the bathroom and call it a day.…
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Date of stay: May 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barbara Awad, General Manager at Country Inn & Suites by Radisson, Savannah Midtown, GA
Responded 7 Jun 2022
Dear Triptip Dad, Thank you for reviewing our hotel. We apologize for the concerns that you shared. Yes we are having a rust issue in the humid environment. Although we have dehumidifiers in every room, we find that they are continually being turned off by the guests due to the low level noise they cause. Our paint provider is currently working with us to help find a solution. The recommended paint is unfortunately not available at this time but we want our guests to know wee are aware and working on the issue. We will work with our all new staff on better communication. I am not sure how you booked the room but if through a third party, they give the receipt to you via email but again, this information should be communicated to you. The furniture is all chosen by corporate but we will share your input as to their choices. again, we will work with our all new HK staff as to a better and proper cleanliness and appreciate your input. Thank you for your very detailed and much appreciated review as we will make changes to the issues within our control. Sincerely, Barbara Awad DOS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was comfy and clean. Staff were nice and breakfast was delicious. Kids enjoyed the pool and I enjoyed the the heated jacuzzi. Our stay was short and sweet. We will definitely stay here again when we visit Savannah and so will the rest of our track team.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The location was very good, not far from the historic district and about 30 minutes from Tybee Island going the other way. Free parking was nice! The bed was very comfortable and the room was nice besides our shower needing an upgrade. Having a mini fridge and microwave was great. We had to ask for our room to be turned down. The room looked to be thoroughly made up after we asked but in the following days all we got was new towels. We were basically out of toilet paper by the time we checked out. When I got down to make sure no laundry got left under furniture I noticed a yogurt lid wrapper on the floor which was not from us. Breakfast was also grab and go which made it difficult if there was many people down in the breakfast area. I was disappointed because before we arrived we never were told it would be grab and go. Instead of saving money eating breakfast at the hotel we often went out to eat instead due to the limited options. Having a hot breakfast was supposed to be a perk. Front desk staff was not very friendly. Younger, gentleman was staying in the adjacent office to the front desk so it appeared as if no one was there. Did not offer directions of how to even get to our room just handed the card to me and that was it. I did not feel like this lived up to the usual great Country Inn and Suites standards, it was just ok. Also, there was no cookies, like they usually have.…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Barbara Awad, General Manager at Country Inn & Suites by Radisson, Savannah Midtown, GA
Responded 3 Apr 2022
Dear Magee, Thank you for taking the time to review our hotel. We are now able to offer our breakfast again beginning this Monday after local mandates have been lifted . We apologize that the items offered were not hot other than the breakfast sandwiches . I will also address guest service with the front desk agent and housekeeping. Thank you for bringing to my attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is clean and comfortable, and in good condition. Beds were clean and comfortable. Friendly staff, efficient heck-in. Building has an elevator and indoor pool. Excellent fast internet connection. Everything in the room worked. There was an air handler in the room that could not be shut off, even though the weather did not require either heating or cooling. You heard it running constantly. Good breakfast. All in all, I'd stay there again.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$126 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, savannah - midtown hotel savannah, country inn and suites by carlson, savannah - midtown, savannah country inn
LOCATION
United StatesGeorgiaGeorgia CoastSavannah
NUMBER OF ROOMS
62
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Claim Your Listing Frequently Asked Questions about Country Inn & Suites by Radisson, Savannah Midtown, GA
Which popular attractions are close to Country Inn & Suites by Radisson, Savannah Midtown, GA?
Nearby attractions include Star Castle Family Entertainment Center (1.1 km), Monkey Joe's (0.9 km), and Board and Brush (1.1 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Savannah Midtown, GA?
Conveniently located restaurants include The Original Pancake House, Diner on Abercorn, and La Parrilla Mexican Restaurant.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Savannah Midtown, GA?
Yes, laundry service and self serve laundry are offered to guests.
Does Country Inn & Suites by Radisson, Savannah Midtown, GA offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Savannah Midtown, GA?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Country Inn & Suites by Radisson, Savannah Midtown, GA?
Many travellers enjoy visiting Savannah Historic District (7.8 km), Sorrel Weed House (7.7 km), and Flannery O'Connor Childhood Home (7.6 km).