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Extended Stay America - Jacksonville - Riverwalk

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Traveler (17)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent27%
  • Very good24%
  • Average23%
  • Poor10%
  • Terrible16%
Travelers talk about
“north bank”(2 reviews)
“grab and go”(4 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Jacksonville - Riverwalk
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Jacksonville - Riverwalk
Special Offer: Save up to 10% TODAY!
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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All reviewsnorth bankgrab and goclose to downtowntv channelsqueen bedstayed one nightgreat customer serviceparking lotesarefrigeratorskywayconference
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1 - 5 of 162 reviews
Reviewed 2 weeks ago via mobile

Very loud people yelling, screaming and slamming doors all day and all night in addition to all this Pizza Hut and dominos pizza will not deliver to your room because they said it’s a bad hotel you have to meet the delivery drivers in the...More

Thank Brandon K
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 2 weeks ago

Thank you for being our guest. Although we make every effort to be perfect, sometimes we fall short. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the...More

Hotel's Favorite
Reviewed 28 July 2017

Excellent room close to downtown activities. Room was clean. Staff were very friendly and helpful. Only downside is there isn't a pool. Grap and go breakfast is just that, grab a muffin and coffee. There is instant oatmeal though.More

Review collected in partnership with Extended Stay
Thank Janine C
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 29 July 2017

Janine, thank you for sharing your kind review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. It’s nice to know you enjoyed your spotless room along with our convenient location and that our helpful associates left you with a good impression. We...More

Reviewed 30 April 2018

nice to have a kitchen the bed was comfortable there's a chick fila and 3 other restaurants down the street at the hospital real fast lunch line in and out The Jacksonville skywalk is right next door you can cut through the parking lot it...More

Thank Matt W
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 30 April 2018

Matt, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management

Reviewed 12 April 2018

Beds are rock hard and the noise is unacceptable. The dog above my room was barking and running around the room from 11pm-5am. There is a nearby train that starts blaring it’s horn around 5am. The only positive aspect was the friendly staff.More

Review collected in partnership with Extended Stay
Thank mwhite4109
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 13 April 2018

We apologize for the noise and maintenance issue you encountered while you were here. We never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is not acceptable, and we will...More

Reviewed 4 April 2018

The location is great. But the hotel has room service only once a week. The kitchen utensils are cheap and broken. Amenities are old. But the price was good. They do charge extra for the parking which needs to be paid during check in.More

Review collected in partnership with Extended Stay
Thank Exploreratlanta
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 5 April 2018

Thank you for being our guest and for sharing your review. We are happy to know you liked our location ideal for your needs. However, please accept our apologies for the problems you encountered during your stay. Our housekeeping service is designed for long-term guests,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$99 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$99 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (17)
Room & Suite (9)
Dining (1)
Questions & Answers
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Packerfan4
19 April 2016|
AnswerShow all 4 answers
Response from Mike H | Reviewed this property |
Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
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Room Tips
"Pay the extra money and stay next door at the Hampton."
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"For extended stay, a ground floor makes moving in and out easier."
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"All rooms seem to be in a good location."
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"Rooms in another hotel are best."
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