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Holiday Inn Express & Suites Jacksonville Airport

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Traveler (50)
Room & Suite (81)
Pool & Beach (28)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
Contact
1200 Airport Rd, Jacksonville, FL 32218-6889
Getting there
Jacksonville Intl Airport4 km
Brunswick Golden Isles Airport78 km
See all nearby hotels
460Reviews
212Photos
4Q+A
45Room tips
Traveler rating
  • 224
  • 136
  • 55
  • 21
  • 24
Time of year
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Language
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  • English
Popular mentions
The front desk attendant was WONDERFUL!! Quick and easy check in. Great directions. Wonderful bed. Can not wait to get back and work out tonight and have a great sleep again. Breakfast was very good. Thank you
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Response from Heather L, General Manager at Holiday Inn Express & Suites Jacksonville Airport
Responded 1 week ago
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
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The lobby was bright and clean. The staff were friendly and helpful and happy to greet us. The room smelled fresh and was nice and cool. When we laid on the beds we were in awe of now comfortable they were! This location is also very convenient to almost any store or restaurant
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Response from Heather L, General Manager at Holiday Inn Express & Suites Jacksonville Airport
Responded 2 weeks ago
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
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If you use rewards points:PLEASE READ! To avoid the mistake I made, if you are using rewards points, ALWAYS thoroughly check your room right at check in, so if there are any problems, you can make the staff aware right then and there. It’s way harder to get a refund of your
Read more
Response from Heather L, General Manager at Holiday Inn Express & Suites Jacksonville Airport
Responded 2 weeks ago
Thank you for taking the time to write such a detailed review. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. All your comments are essential to educating our staff and we will ensure your feedback will be given to all departments to use as a training tool, we hope if you are in the area we can try to wow you next time!
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The hotel was in a nice location, walking distance to the shops and restaurants. The room we were in was nice and spacious and with amenities, the bed and pillows were comfortable. The bathroom was complete with toiletries. Wi-fi is free in all areas. Breakfast is included and
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Response from Heather L, General Manager at Holiday Inn Express & Suites Jacksonville Airport
Responded 2 weeks ago
Thank you for your kind review! We truly appreciate your kind words about our staff and services. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Michael know that he made an impact during your stay. We hope to welcome you back to the hotel soon!
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We arrived on a busy Saturday night, so there were two sets of people ahead of us and immediately there were people in line behind us to check-in. Mario was the only person at the front desk. To put it simply, he couldn't handle it. He is most likely a very nice gentleman, but
Read more
Response from Heather L, General Manager at Holiday Inn Express & Suites Jacksonville Airport
Responded 2 weeks ago
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
Read more
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All photosTravelerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Jacksonville Airport
The Non-Smoking King Suite at the Holiday Inn Express & Suites Jacksonville Airport
Photo provided by managementHoliday Inn Express & Suites Jacksonville Airport
Double Bed Guest Room
Beautiful suite with living area and double beds.
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Jacksonville Airport
The Non-Smoking King Suite at the Holiday Inn Express & Suites Jacksonville Airport
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Jacksonville Airport
The Non-Smoking King Suite at the Holiday Inn Express & Suites Jacksonville Airport
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12345617
do you offer shuttle to cruise port and can you leave your car there?
We didn't cruise. Our vacation was to Alaska. They did provide a shuttle to the airport. BEWARE! They said we could park there for free and then charged us!
0 votes
pets allowed?
We are not pet friendly! We only accept service animals.
0 votes
Do you offer free shuttles to the cruise terminal? Is there free parking while on the cruise?
Dear Jessica C, We do not offer free shuttle service to the cruise terminal, we will be happy to refer you to some local taxi companies though. Parking is billed at $5 + tax per day. If you have any further questions, please feel free to give me a call at 904-421-5000 and ask for Shannon.; Thank You, Shannon Kreps Front Office/Sales Manager
0 votes
Is there a required check-in age?
Dear Bryce, Thank you for the question! You have to be 21 years old to rent a room. Sincerely, Shannon Kreps Front Office/Sales Manager
0 votes
"first floor is always easy to unload luggage.."
"Large pool"
"This hotel is near the interstate but not right off the exit. Take a good look at the map if that is what you are looking for in a hotel."
"NOT pet friendly"
"let the buyer beware"
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PRICE RANGE
US$102 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham jacksonville airport hotel jacksonvillewingate jacksonville airportwyndham jacksonvillejacksonville wyndham
FORMERLY KNOWN AS
Wingate by Wyndham Jacksonville Airport
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
81
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