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TownePlace Suites Jacksonville Butler Boulevard

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Traveler (70)
Room & Suite (59)
Dining (14)
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Overview
  • Excellent42%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible5%
Travelers talk about
“front desk”(34 reviews)
“full kitchen”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Offers from TownePlace Suites Jacksonville Butler Boulevard
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Offers from TownePlace Suites Jacksonville Butler Boulevard
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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87
59
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13
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87
59
30
22
13
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All reviewstwo bedroom suitefront deskfull kitchensized fridgewaffleskitchen areabutler blvdmayo clinicsofa bedshort driveextended staygreat place to stayroom was spotlessup to dateshort staythe general managerdefinitely stay here again
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1 - 5 of 211 reviews
Reviewed 16 May 2018

My husband was diagnosed with pancreatic cancer that required surgery asap to save his life. The only place to have that surgery was the Mayo Clinic. Being a Marriott rewards member, I first looked at where to stay at a Marriott property that would not...More

Thank KathyRonE
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 17 May 2018

Wow! What an amazing and heart felt review of your stay. It was an absolute pleasure getting to meet you, your husband and your sister. I’m so glad your husband was able to get the treatment he needed. Please be sure to reach out to...More

Reviewed 28 April 2018

We had to stay here for 7 days due to my major back surgery at the Mayo Clinic,once inside and using the room ,we saw the the main phone was disconnected and did not work and we had a broken Lamp,both were reported and both...More

Thank mdnewman1
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 28 April 2018

Good day and thank you for sharing your comments with other TripAdvisor travelers. As you mentioned, I did receive your correspondence with Marriott. Allow me to apologize once again that you and your wife did not have a pleasant stay with us. I understand how...More

Reviewed 16 April 2018 via mobile

Stayed one night while in Jacksonville; had a queen bed with a sofa bed which was great for my family of 4...room was a bit small, but had a full kitchen...breakfast in the morning had a lot of variety...waffles, bacon, ham, boiled and fried eggs,...More

Thank Leslie F
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 18 April 2018

Thank you so much for the great review. We are pleased to know you had a nice stay with us, and we look forward to your next visit. Jim Forney General Manager TownePlace Suites

Reviewed 9 April 2018

We (I traveled with a team of trainers for the military) stayed at this hotel for a week and for me it was almost like sleeping in my own bed. The staff was friendly and very accommodating and the grounds were always clean and clear....More

Thank ricsgoneagain
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 18 April 2018

Wowza! What an amazing review! Thank you so much for taking time to share your comments. Our staff works very hard to make sure all of our guests have a stay as awesome as yours. Of course, we fall short from time to time, but...More

Reviewed 20 March 2018 via mobile

I stayed here 5-6 days out of the week from January to mid March. The staff here is amazing. Alexandria at the front desk helped me so much and was so sweet. She also recognized me after the first couple of weeks, which was very...More

Thank destinyralston
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 21 March 2018

Hello there! Thanks for the superfantastic review. It is always nice to know our guests have enjoyed their stay with us. We really enjoyed having you here, and we look forward to your next visit. Thank you! Jim Forney General Manager TownePlace Suites Jacksonville

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$110 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (70)
Room & Suite (59)
Dining (14)
Pool & Beach (2)
Questions & Answers
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Adriana P
12 September 2017|
Answer
Response from Jim F | Property representative |
Please call the hotel at 904-296-1661 and ask for Carrie. Thank you!
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Room Tips
"Stay Away from the 4th floor rooms due to poor water pressure"
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"I wouldn't know how to choose a good room since all of my team had nothing but good things to say about..."
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"Avoid 1st floor"
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"hotel is pet friendly we would not know it until we saw someone walking her dog. So this maybe a plus to..."
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