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All reviewstwo bedroom suitefront desksized fridgekitchen areashort drivesofa bedmayo cliniccracker barrelgreat place to stayroom was spotlessnice roomshouse keepingup to dateshort staystaying at this hotelwould stay againone night stay
I stayed here 5-6 days out of the week from January to mid March. The staff here is amazing. Alexandria at the front desk helped me so much and was so sweet. She also recognized me after the first couple of weeks, which was very...More
If you stay here try not to stay on first floor. Guests tend to sit on benches or stand by doors leading outside to talk on phone or smoke at all hours of the night. We were a couple of rooms from the front desk...More
It's a lot like home. Great people at every turn from the front desk to the house keeping staff. They think of everything. Clean comfortable rooms. The water was hot instantly in the shower and sink. And never ending. Nothing but nice things to say...More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 1 week ago
Wow! Thank you so much for the amazing review. It was an absolute pleasure having you as our guests, and we can’t wait to see you again.
TownePlace Suites Jacksonville, FL
The staff at the front desk were very nice however the room smelled musty and old. There was a lot of air freshener (over powering) but still did not cover it up. We will select a different Marriott next time we visit. Not what we...More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded February 6, 2018
Good day and thank you for your valuable feedback. I will share your comments with our Housekeeping department. We may need to choose a different method of refreshing our rooms.
Thank you and safe travels.
As a Marriott Platinum Elite member I am disgusted and appalled by both the quality and staff at this property. Arrived in the room to find pictures removed from the wall, no washcloths and maybe 4 squares of toilet paper and the bathtub is downright...More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded January 28, 2018
Good day and thank you for taking a moment to share your comments with other savvy Trip Advisor readers. Whenever I travel, I always use Trip Advisor to help me decide where to dine. Of course, I always stay with Marriott :-)
First and foremost,...More