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TownePlace Suites Jacksonville Butler Boulevard

Traveler (70)
Room & Suite (48)
Dining (9)
  • Excellent42%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible5%
Travelers talk about
“front desk”(31 reviews)
“sized fridge”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness center
2 Star Hotel
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Reviews (214)
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All reviewstwo bedroom suitefront desksized fridgekitchen areashort drivesofa bedmayo cliniccracker barrelgreat place to stayroom was spotlessnice roomshouse keepingup to dateshort staystaying at this hotelwould stay againone night stay
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1 - 5 of 207 reviews
Reviewed yesterday via mobile

I stayed here 5-6 days out of the week from January to mid March. The staff here is amazing. Alexandria at the front desk helped me so much and was so sweet. She also recognized me after the first couple of weeks, which was very...More

Thank destinyralston
Reviewed 1 week ago

If you stay here try not to stay on first floor. Guests tend to sit on benches or stand by doors leading outside to talk on phone or smoke at all hours of the night. We were a couple of rooms from the front desk...More

Thank lagirl1964
Reviewed 1 week ago via mobile

It's a lot like home. Great people at every turn from the front desk to the house keeping staff. They think of everything. Clean comfortable rooms. The water was hot instantly in the shower and sink. And never ending. Nothing but nice things to say...More

Thank lilfeat00
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 1 week ago

Wow! Thank you so much for the amazing review. It was an absolute pleasure having you as our guests, and we can’t wait to see you again. Jim Forney General Manager TownePlace Suites Jacksonville, FL

Reviewed February 5, 2018

The staff at the front desk were very nice however the room smelled musty and old. There was a lot of air freshener (over powering) but still did not cover it up. We will select a different Marriott next time we visit. Not what we...More

Thank Traveler07Florida
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded February 6, 2018

Good day and thank you for your valuable feedback. I will share your comments with our Housekeeping department. We may need to choose a different method of refreshing our rooms. Thank you and safe travels. Jim Forney General Manager TownePlace Suites

Reviewed January 27, 2018 via mobile

As a Marriott Platinum Elite member I am disgusted and appalled by both the quality and staff at this property. Arrived in the room to find pictures removed from the wall, no washcloths and maybe 4 squares of toilet paper and the bathtub is downright...More

Thank momof2inga
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded January 28, 2018

Good day and thank you for taking a moment to share your comments with other savvy Trip Advisor readers. Whenever I travel, I always use Trip Advisor to help me decide where to dine. Of course, I always stay with Marriott :-) First and foremost,...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Things to do
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Price range
US$104 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$104 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (70)
Room & Suite (48)
Dining (9)
Pool & Beach (2)
Questions & Answers
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Adriana P
September 12, 2017|
Response from Jim F | Property representative |
Please call the hotel at 904-296-1661 and ask for Carrie. Thank you!
Room Tips
"Avoid 1st floor"
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"hotel is pet friendly we would not know it until we saw someone walking her dog. So this maybe a plus to..."
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"Not 207, Maybe pick a room in a different hotel"
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"It given an upper level room take it the elevators a pretty Big there is room for 5 or more with bags"
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