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Home2 Suites by Hilton Philadelphia - Convention Center, PA

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1200 Arch St, Philadelphia, PA 19107-2816
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Room & Suite (94)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Home2 Suites by Hilton Philadelphia - Convention Center, PA
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Located just a short drive from Philadelphia International Airport and across the street from the Pennsylvania Convention Center, Home2 Suites by Hilton Philadelphia, Pennsylvania is a home away from home for budget-conscious business and leisure travelers. In addition to being convenient to local dining and shopping, Home2 Suites by Hilton Philadelphia is also close to great local attractions, including the Philadelphia Museum of Art, Independence National Historical Park, Barnes Foundation, the Liberty Bell, National Constitution Center, and the National Museum of American Jewish History. You're also just a short walk from Major League Baseball's Citizens Bank Park, home of the Philadelphia Phillies.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Housekeeping
Safe
Bottled water
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
2208Reviews56Q+A100Room tips
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Most Recent
CoolGeek2013 wrote a review 5 Jul
Sneads Ferry, North Carolina186 contributions75 helpful votes
No soap in the room. Lots of street noise permeates the room. Housekeeping wouldn’t make the bed much less change the sheets. Disinterested front desk clerks. Draconian waiver needs to be signed for parking in the garage. There are plenty of hotel options in Philly; avail yourself of them.
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Date of stay: August 2021Trip type: Traveled on business
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psnorman wrote a review Aug 2021
cleveland3 contributions4 helpful votes
Hotel's Favorite
The location was perfect! Would stay there again. The room we checked into had an odd odor, so we went to the front desk. Chris R. went above and beyond to make sure we were satisfied and showed us another room to move to. He met with us, understood our concerns, and made sure our request was quickly taken care of. Thank you, Chris! The parking garage the hotel guests use is the same as the Reading Markets uses. It included in/out privileges, but definitely push "hourly rate" when you first arrive. They will then switch that out with a pass with a barcode to use during guest stay. Lots of attractions are close by and also a subway entrance is within a block. We only used the in/out privileges to go to South Street and the Ben Franklin bridge. We were very pleased.
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Date of stay: August 2021
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Sleep Quality
Room Tip: Our roomed faced the convention center. It was quiet.
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Response from Philip Basili, Owner at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 30 Sep 2021
Thank you for your positive review of Home2 Suites Central City Philadelphia. We are happy you enjoyed the comfort and cleanliness our hotel provided. We are thrilled you appreciated our friendly staff and look forward to welcoming you back again soon
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Qatarguy wrote a review Jun 2022
Doha, Qatar46 contributions3 helpful votes
We stayed 2 nights in this hotel. Front office staff were helpful. Changed our room from a single king to 2 queen bed with a smile. Room was very spacious. But the room 837 had a broken toilet seat, a broken bathroom door lock meaning I couldn't lock the bathroom, and if you pushed the door right back, you couldn't get it back out easily. One could say that I could have complained there and then rather than moan online, but if the hotel management relies on guests to report room faults then it is in the wrong business. The housekeepers must report and have repairs done before the guest checks in. Breakfast should be avoided like the plague. Nothing freshly made except the waffles. I suggest to instead walk across the street to reading terminal market to have authentic philly breakfast. The view from the room was amazing (not). Overall, if you are travelling with a large family and luggage, go for this hotel, but if the free breakfast is what your after, this is not the place for you.
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Date of stay: June 2022Trip type: Traveled with family
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 1 week ago
Thank you very much for your recent review. All your concerns will be shared with the team and management. Please note that we offer the Home2 brand standard breakfast. Unfortunately, Home2, Homewood suites, Hampton Inn select service hotels complimentary breakfast doesn't include fresh cooked hot items unlike full-service Hilton brand like, Conrad, Hilton and Doubletree.
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Betty J wrote a review Jun 2022
Lincoln, Nebraska139 contributions17 helpful votes
We liked being right across the street from the Reading Terminal Market. We went there every day for snacks or meals. Our room was large enough for all our stuff and four people. The bathroom door did not lock. That we did not like at all. We needed more places to hang our wet towels, other than just throwing them on the floor. More hanging hooks outside the bathroom would have been helpful. We had a window but could only see an uninteresting courtyard. This is a large hotel but there was not enough food for the included breakfast one morning. On our last day, we went down for breakfast at 8:30 am. There was a long line to make waffles. We soon discovered there was no other food available for breakfast. We went to the Reading Terminal Market and had a delicious breakfast.
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Date of stay: June 2022
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Sleep Quality
Room Tip: The door to our room did not shut very well. We had to make sure it was locked each time we left.
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 1 week ago
Thank you very much for taking the time to leave your feedback. We apologize about the inconveniences with your bathroom and breakfast. Assure you that your concerns will be discussed with the team to improve.
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virginia t wrote a review Jun 2022
1 contribution
From the first moment we walked into this hotel, the staff were incredibly friendly and nice. The hotel was clean and well kept. Thank you John, Roslyn and Catherine for extra special service! Someone even washed my coffee mug for me (Catherine, I think)
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Date of stay: June 2022Trip type: Traveled with family
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 1 week ago
Thank you very much for your recent review. We are very happy you enjoyed your stay and hopefully will see you soon.
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Ritz3 wrote a review Jun 2022
Florham Park, New Jersey7 contributions14 helpful votes
We had a pleasant stay for a weekend. The staff was friendly and welcoming. Our double queen bed suite was clean and a good size. Loved the kitchenette. The location was great. Walking distance to restaurants and shopping. The breakfast was ok-average free hotel breakfast. The waffles and hash browns were really good. We would stay there again and would recommend it.
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Date of stay: June 2022Trip type: Traveled with family
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 2 weeks ago
Thank you very much for your recent review. We are very happy you enjoyed your stay and hopefully will see you soon.
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902aw2022 wrote a review Jun 2022
Halifax, Canada1 contribution
I brought US dollars with me (that I obtained at par several years ago) that I intended to use to pay for my hotel stay. Without a word or question to me, the front desk clerk "clicked the button" that automatically charged the stay to my credit card on file. When I indicated I wanted to pay cash I was told it was too late, the card was already charged and he could not reverse it. This cost me $117 in exchange rate expense. I contacted the hotel via text the same day to convey my disappointment, the response was "I completely understand, Have a wonderful day!" I certainly did not feel like "a valuable Hilton Honors member".
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2022
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 3 weeks ago
Thank you for taking the time to bring your experiences to our attention. We would like to sincerely apologize for the disruptions you encountered during your stay, as what you have described is certainly not typical for us. We understand your frustration, and will be addressing your concerns with our Management Team so that improvements can be made to the responsiveness and service offered by our staff, as our aim is always to care for and accommodate our guests to the fullest. We truly hope that you will provide us with the chance to restore your trust in future with the quality stay you deserve.
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Mistie F wrote a review Jun 2022
Davenport, Florida17 contributions1 helpful vote
Hotel was clean. Room was great. Showers were great temperature with good water pressure. Excellent location and friendly staff. Front doors are directly across the street facing Reading Terminal Market and a few steps away from the convention center.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 3 weeks ago
Thank you very much for your recent review. We are very happy you enjoyed your stay and hopefully will see you soon.
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E Smith wrote a review May 2022
2 contributions
We were so disappointed with our stay here. We arrived 30 minutes after check in but the room was dirty so we had to wait to go up. The staff was indifferent and unaccommodating. Our kitchenette was not fully stocked (2 forks for 6 of us), the room smelled terribly from someone’s leftover trash under the sink, we asked for an extra blanket and received it the next day, we never got cleaning service during our 3 night stay (we were NOT told at check-in that we had to request it 24 hours in advance, but noticed it on a sign in the room….when we did ask the first morning, they never cleaned it anyways). The hotel seems tired and worn out. So does the staff. Redeeming quality: The location across from the Reading Terminal is excellent and central to the sights in Philly.
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Date of stay: May 2022Trip type: Traveled with family
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 29 May 2022
Thank you for taking the time to bring your experiences to our attention. We would like to sincerely apologize for the disruptions you encountered during your stay, as what you have described is certainly not typical for us. We understand your frustration, and will be addressing your concerns with our Management Team so that improvements can be made to the responsiveness and service offered by our staff, as our aim is always to care for and accommodate our guests to the fullest. We truly hope that you will provide us with the chance to restore your trust in future with the quality stay you deserve.
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Pam424 wrote a review May 2022
Fairport, New York3 contributions
We picked this hotel due to location. Checked in on line and went to our room. Found one of the beds had been slept in (maybe an employee who wanted a nap?). Went downstairs to tell front desk. Manager said that it had not been used for a couple of days. Gave us a new room and promised some points. Well no points and not really any real apologies. I am not one to review (only good reviews)but I do believe customer service is still at a fail. I know we have issues with employment of people but I still think customers should be treated with respect. I love Hiltons but this is one of those instances where I was disappointed for how I was treated.
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Date of stay: March 2022
Cleanliness
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Response from George Soliman, Guest Services / Front Office at Home2 Suites by Hilton Philadelphia - Convention Center, PA
Responded 10 May 2022
Thank you for your response. I really apologize for the inconvenience and that promise with points were not kept. Plese email me you information, last name, and arrival date so I can process the points credit for you. George.soliman@hilton.com
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PRICE RANGE
US$198 - US$264 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
248
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Frequently Asked Questions about Home2 Suites by Hilton Philadelphia - Convention Center, PA
Which popular attractions are close to Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Nearby attractions include Amazing Escape Room (0.4 km), Reading Terminal Market (0.07 km), and Pennsylvania Academy of the Fine Arts (0.4 km).
What are some of the property amenities at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Conveniently located restaurants include Beiler's Bakery, Miller's Twist, and Reading Terminal Market.
Are there opportunities to exercise at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Home2 Suites by Hilton Philadelphia - Convention Center, PA located near the city center?
Yes, it is 0.4 km away from the centre of Philadelphia.
Are any cleaning services offered at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton Philadelphia - Convention Center, PA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Home2 Suites by Hilton Philadelphia - Convention Center, PA?
The staff speaks multiple languages, including English and Spanish.