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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Philadelphia City Avenue
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#59 of 99 in Philadelphia
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Hilton Philadelphia City Avenue hotel is recognized as one of the most luxurious hotels offering unmatched elegance and impeccable service in Philadelphia, PA. Located adjacent to the Bala Cynwyd Business District, the Hilton Philadelphia City Avenue is minutes from the sites and attractions of Historic Downtown Philadelphia and just a short drive from both 30th Street Amtrak Station and Philadelphia International Airport. The property offers 207 elegantly appointed and spacious guest rooms equipped with wireless internet access and panoramic views of the magnificent Philadelphia skyline. The Hilton Philadelphia City Avenue offers the new custom-designed Hilton Serenity Bed which was designed to provide an incomparable sleep experience. This luxury bedding package features a plush-top mattress with an innovative quilt design and added coil support helping to improve circulation while sleeping.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Center with Internet Access
Paid private parking on-site
Paid internet
Indoor pool
Heated pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
Full view
47Car recommended
Grade: 47 out of 100
46Restaurantswithin 1 km
1Attractionwithin 1 km
1160Reviews10Q+A100Room tips
Reviews
Traveler rating
- 371
- 292
- 207
- 146
- 144
Time of year
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Selected filters
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- English
Popular mentions
The room was only serviced once in my three-night stay. The linens changed only after my insistence at 7:30 pm of my last night. The modest activity was not finished until 9:00 pm. I sat for an hour and a half. Earlier in the morning I learned the room phone did not work. It was repaired while I waited for housekeeping to do its work. The supplies, amenities included one hotel room sized piece of soap for the basin and shower. There must be other hotels in the Philadelphia area for my next trip.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
Went for an event for one night. Rooms were really clean and cozy and the staff was very friendly. They even allowed us to check out at 12 instead of 11 with no charge. The parking was a little confusing so definitely invest in valet.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Jason Richardson, Sales at Hilton Philadelphia City Avenue
Responded 1 Oct 2021
Thank you for your review. We look forward to your future stay with us!
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For the price you would think things might work. The room frig didn't work. The ice machine on the floor didn't work, When i called from my Superior room (furthest from the elevators) I was told O just go to another floor, they may have ice...$577 for 2 nights and I have to search for ice? They did bring me ice after about an hour after I had gone to bed
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jason Richardson, Sales at Hilton Philadelphia City Avenue
Responded 3 weeks ago
Thank you for your review, Dave. We apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team so we have the opportunity to correct any deficiencies. We look forward to your future stay with us!
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Had a medical procedure done at Temple hospital and wanted a comfortable stay To prepare for the procedure the following day I’ll look forward to feeling safe knowing that I was in close proximity of the hospital allowing me to get there in a timely fashion.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jason Richardson, Sales at Hilton Philadelphia City Avenue
Responded 3 weeks ago
Thank you for your review. We look forward to your future stay with us!
Read more
Great Service all the way around. Parking staff was also amazing. Breakfast was great and overall it was a lovely hotel. The staff was tentative, friendly and very helpful. Main thing the hotel was very clean.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jason Richardson, Sales at Hilton Philadelphia City Avenue
Responded 3 weeks ago
Thank you for your review. We look forward to your future stay with us!
Read more
PRICE RANGE
US$206 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton philadelphia city avenue hotel philadelphia, hilton hotel philadelphia, philadelphia hilton
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
207
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Claim Your Listing Frequently Asked Questions about Hilton Philadelphia City Avenue
Which popular attractions are close to Hilton Philadelphia City Avenue?
Nearby attractions include Bala Inn (1.0 km).
What are some of the property amenities at Hilton Philadelphia City Avenue?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Philadelphia City Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Philadelphia City Avenue?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Philadelphia City Avenue?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Philadelphia City Avenue?
Conveniently located restaurants include Pescatore, Sardi's Pollo Ala Brasa, and California Pizza Kitchen City Line.
Are there opportunities to exercise at Hilton Philadelphia City Avenue?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Philadelphia City Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Philadelphia City Avenue offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Philadelphia City Avenue?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Philadelphia City Avenue?
Many travellers enjoy visiting Cathedral Basilica of Saints Peter and Paul (6.7 km), City Hall Visitor Center (7.4 km), and Edgar Allan Poe National Historic Site (7.4 km).