We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
3600 Sansom St, Philadelphia, PA 19104-3212
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
$394
View deal
Hotels.com
Hilton
Orbitz.com
Expedia.com$394
Booking.com
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (314)
Room & Suite (22)
Dining (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn At Penn, A Hilton Hotel
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 99 in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Daily Mandatory Charge will be added to the room rate and includes: Philadelphia Hospitality Investment Levy of .75% The Inn at Penn hotel is located on the campus of the University of Pennsylvania in the culturally rich and diverse neighborhood of University City. We have been the proud recipient of the AAA Four Diamond award since 2001. Within short walking distance of the hotel are Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Veteran's Administration Hospital, and the Wistar Institute. The Central Business District is walkable and can be reached easily with nearby bus and trolley service. All 248 of our guest rooms, including four king suites, promise a relaxing and comfortable stay and include complimentary WiFi. After a long day of meetings or sightseeing, relax in our fitness room featuring state-of-the-art Hilton Fitness by Precor equipment. With Hilton’s Connected Room, guests can now use the Hilton Honors app on their mobile device as an in-room television remote, saving preferences and favorite channels for easy access. SHOWTIME is free without a subscription, and guests can pick up where they left off at home with streaming content from their own subscription providers including Netflix. Guests will be automatically logged out of subscription based TV streaming apps upon checkout, with the option of doing so earlier through interface.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Bath / shower
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
1793Reviews24Q+A100Room tips
Traveler rating
  • 1,178
  • 425
  • 121
  • 44
  • 25
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Your_Best_Adventure wrote a review 12 May
United States95 contributions46 helpful votes
P h e n o m e n a l ! Thank you for an incredible stay! Please read (further) below for my comments regarding the incredibly positive aspects of this hotel! Prior, though, I feel it pressing to address some of the negative TripAdvisor reviews (as I almost didn’t book a room here, because of them). First, let me please clarify — while I am a very easy going person, I am tremendously picky, when it comes to hotels. I have traveled extensively (globally), so the perspective I share with you is broad. I grew concerned when I read some of The Inn at Penn TripAdvisor reviews (and almost didn’t book the room), as there were a considerable amount of negative things written about this hotel (seemingly with a similar theme). I am [now] not sure if these were written by a prior, disgruntled employee, or a competitor from a nearby hotel — or even a strategic (ill-intentioned) former guest that wants to keep the hotel prices/occupancy lower for their own future stays (?!); however, I can assure you that the negative comments I read are NOT accurate. There is nothing in this hotel that could even remotely be defined as ‘old and tired’ (etc), by any means. Rather, it has a luxurious or upscale feel, while still being inviting and comfortable. In spite of these reviews inducing hesitation on my part, I decided to ‘give it a go’. My husband had stayed here previously and said it was very nice. Our daughter had seen his room at this hotel, as well as another nearby hotel I had stayed at previously, and she said The Inn at Penn was far nicer — so I trusted her assessment and booked the room — & I am grateful I did. After arriving and checking in, my daughter and I discussed the appalling reviews (impossible and entirely inaccurate). Again, there is NOTHING ‘old and tired’ about this hotel. It is NICE — almost a ‘sparkly’ feel/ambiance. [TripAdvisor: we count on accurate reviews posted to your site, as we base our decisions of where to stay on them. Without the personal contact points our family had with this hotel, I would have booked elsewhere, simply based on the ‘fake’ reviews posted for The Inn at Penn. That is not only a huge disservice to the hotel, but also to us, as readers and potential guests. Would you please scrutinize the posted reviews and remove the ones that are questionable, as some comments appear to be simply and unequivocally not true.] So, onto the (more fun &) POSITIVE POINTS: — The STAFF: from the Valet/Bell team at the lower level, who enthusiastically and warmly greet guests upon arrival (and happily and safely held my luggage, btw, as I raced off to take care of something urgent); to the Front Desk staff, who were friendly, professional, and swift to get me settled & ‘going’… (Thank you, DENO — you are incredibly kind and helpful… & what a terrific tone you set for my week-long stay!); to Housekeeping, even accommodating a special request to have my room cleaned daily after 11:30, as I would be working mornings in my room; to ANGELA (!!), who kindly assisted me, as I had to unexpectedly extend my stay by a day, and she managed to do so, even on a very busy weekend for the hotel (with grace and kindness, no less!)…&, &… There wasn’t a moment or encounter that was anything other than uplifting and positive when dealing with the Inn at Penn TEAM! ‘So REFRESHING! THE ROOM(s)/ HOUSEKEEPING: My room was kept spiffy and clean, daily (Thank you, MONICA!), and was super comfortable! The beds and pillows are great! The shower was large and water pressure was great — my shower had a fixed sprayer AND hand held shower head options. HOTEL GATHERING SPACE(s) (yaaay!): This is a HUGE PLUS for The Inn at Penn! The hotel is beautifully decorated, and has one of my favorite hotel gathering spaces, ever! If you’re traveling with others, and/or just your family (or even alone), there is a very large ‘library style’ space adjacent to the lobby that is VERY COZY & LOVELY — it will draw you in, literally. It really is a ‘GREAT VIBES’ space to meet, make memories together, or just relax! RE. PARKING/VALET: Some negative TA comments were made about the parking costs at this hotel. As we all know, Hotel Parking is expensive at EVERY hotel in Philly (as it is in all larger cities!). — If flying in, my strong recommendation would be to not even rent a car. Parking is a hassle in Philly! You can choose to save yourself the hotel parking fee(s), rental car fees and lines, huge gas costs, parking tickets, wasted time looking for hard-to-find parking spots or squeezing yourself into a tiny parking garage spot (once at your desired destination), and a potential car tow (not kidding!)… and, instead, simply Uber from the airport. — Once at the hotel, there are ample options to get you where you want/need to go. — This visit, I experienced Philly from a whole new perspective and love it (by foot and bicycle)! — Transportation is easy enough, without your own car here… trains, Uber, WALKING, and BIKES! There are bikes you can rent throughout the city (Indego) — and an amazing trail to enjoy by bicycle that runs for miles and miles down the river… It is a part of the city you will not experience in the same way, if you only transit Philly by automobile. BIKE (side note :D): you can rent bicycles at various Philly drop off points, or even consider purchasing a new bike at Keswick Cycle, a short walk from the hotel. (I did this and will have the bike shipped home.) So, basically, my heartfelt advice would be, ‘Come, & sit a spell’, at The Inn at Penn… as my very hospitable, (Southern) Grandma used to say! ‘Or, simply, STAY HERE; it’s great; YOU’LL LOVE IT! :D The location is super, as is everything about the hotel. As hard as I might try, there isn’t anything negative I could report about the The Inn at Penn. Thank you, again, ‘TEAM TIAP’!
Read more
Date of stay: May 2022Trip type: Traveled
Room Tip: Yes — look at body of review for tips on parking, bikes…
See more room tips
2 Helpful votes1 Save
Helpful
Share
Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn At Penn, A Hilton Hotel
Responded 1 week ago
Dear Your_Best_Adventure, Thank you for taking the time to submit one of, if not the, most detailed reviews we've ever had the pleasure to receive here on TripAdvisor! Our entire team was thrilled to read your kind words. Thank you so much for your ringing endorsement of The Inn at Penn, and we hope to see you again one day soon!
Read more
Ed R wrote a review Aug 2021
Daytona Beach, Florida612 contributions103 helpful votes
Hotel's Favorite
Had a last minute change of plan and needed a hotel. Being a Hilton Honors person, of course a gravitate towards Hilton products. This hotel sounded interesting and it didn't disappoint. In a quiet part of town, I think.( I didn't hear anything the entire day). The front desk was very accommodating and friendly. Parking was valet only but I did get my own car and park it when I returned from dinner. The room that I got was huge. Nice amenities. Comfy bed. 70+ rooms per floor. The entire staff was friendly and ready to help. Breakfast was a bit pricy but they give you a discount at check out. So that's good. The hotel was very clean. Social distancing is in effect again, so there's that. Come on people. Vaccinate, stop the hate. I think you will like a stay here. High class hotel that makes you feel good. I recommend.
Read more
Date of stay: August 2021Trip type: Traveled
Room Tip: Get ready to spend. Meals are a la cart. Parking is about 50 p/n.
See more room tips
1 Helpful vote
Helpful
Share
Response from Hiltons of Philadelphia, Marketing at The Inn At Penn, A Hilton Hotel
Responded 11 Aug 2021
We're thrilled to know that your stay with us at The Inn at Penn did not disappoint. Many of our guests appreciate being able to reach Center City with ease and then escape the downtown area for a quiet night's sleep. Thank you for again your review and for being a valued Hilton Honors member.
Read more
cilibertom3 wrote a review 12 May
1 contribution
My husband and I stayed at this hotel because he was scheduled for surgery and this facility was close to the hospital. We arrived on Sunday evening and after getting ourselves settled, he decided to take a shower. Imagine our surprise when there was only cold water coming out of the shower as well as the sink! He let it run for a few minutes but it only got colder. I called the front desk to report the issue and was told that there was some sort of outage with the water company and they were working to get it fixed. Ok I can understand that sometimes things happen beyond one’s control, but at $250 a night (hospital rate by the way) I would have thought the hotel would have at least taken a few dollars off the price. I was wrong. I also realize that they are in business to make money, but some things are just plain highway robbery in my opinion. For example there is no self-park option at the hotel itself (yes there are garages nearby but again you are still paying extra for that) and despite the fact that you are already paying quite a bit for your room, they charge an extra $45 a night to valet park your car. If you order room service be prepared to pay a King’s ransom for a meager portion of food at best. I ordered a fruit cup and bowl of oatmeal and it cost $34 by the time all the convenience and service fees were tacked on. The vending machine on our floor had a note on the glass that said beverages would be dispensed at room temperature. I don’t know if this was the case for other floors because I didn’t check - and I thought this to be a minor inconvenience since we were able to get ice and we also had a refrigerator in the room. However, when we attempted to use the glasses provided for our drinks, we noticed they were smudged with lint on the inside so that wasn’t exactly something that l felt comfortable about regarding the care of the rest of the room which they claim is “sanitized”. Perhaps I am asking too much and if it were any other hotel besides the Hilton I might have been more understanding. All I can say is that we were already in a stressful situation with a surgery and this experience did not make things any easier. They should be ashamed of themselves.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn At Penn, A Hilton Hotel
Responded 1 week ago
We're sorry for the issues you experienced during your recent medical stay. We are one of many city hotels that only offer a valet parking option, and for that, we rely on a third party. We're happy to suggest nearby self-parking options, and as you mentioned those too would come at a cost. Thank you for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.
Read more
travelers5307 wrote a review Mar 2022
2 contributions2 helpful votes
The location is great if you are visiting UPenn, but the positives mostly end there. The rooms are very tired and the front desk staff acts as though they do not want to be there. The hotel is overpriced for what it is, even factoring in the location. There are other hotels easy walking distance that are likely a better choice.
Read more
Date of stay: March 2022
Location
Cleanliness
Service
Helpful
Share
Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn At Penn, A Hilton Hotel
Responded 22 Mar 2022
Welcome to the TripAdvisor community, travelers5307. We're sorry to hear that your experience was so disappointing. This is clearly not representative of us as we strive to provide seamless service daily to every guest. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you for your comments.
Read more
michollynn13 wrote a review Mar 2022
Reading, Pennsylvania1 contribution
The Inn At Penn is superior as far as staff being pleasant, accommodating, and professional. The hotel is beautiful, modern and also offers a historic feel.The rooms and surrounding areas have a luxurious feel.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn At Penn, A Hilton Hotel
Responded 10 Mar 2022
Thank you so much for sharing this review with our TripAdvisor audience! We're thrilled that we achieved our goal of five bubbles across the board in your eyes, and we hope to see you whenever you return to the Philadelphia area.
Read more
Previous
123456
PRICE RANGE
US$274 - US$423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton inn at penn hotel philadelphia, hilton at penn, hilton philadelphia, hilton inn penn, philadelphia hilton
LOCATION
United StatesPennsylvaniaPhiladelphiaUniversity City
NUMBER OF ROOMS
248
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Inn At Penn, A Hilton Hotel
Which popular attractions are close to The Inn At Penn, A Hilton Hotel?
Nearby attractions include University of Pennsylvania Bookstore (0.05 km), Walnut Street (0.2 km), and Institute of Contemporary Art (0.03 km).
What are some of the property amenities at The Inn At Penn, A Hilton Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Inn At Penn, A Hilton Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn At Penn, A Hilton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Inn At Penn, A Hilton Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Inn At Penn, A Hilton Hotel?
Conveniently located restaurants include White Dog Cafe, Pod, and New Deck Tavern.
Are there opportunities to exercise at The Inn At Penn, A Hilton Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Inn At Penn, A Hilton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inn At Penn, A Hilton Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inn At Penn, A Hilton Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Arabic, and Dutch.
Are there any historical sites close to The Inn At Penn, A Hilton Hotel?
Many travellers enjoy visiting Battleship New Jersey (5.6 km), Cathedral Basilica of Saints Peter and Paul (2.2 km), and Independence National Historical Park (4.2 km).